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Travel online R esearch and Purchase Yahoo! Italy @ Buy Tourism Online November 17th 2009
Cosa fanno gli italiani online? overview Yahoo! Presentation Template, Confidential
La top 10 della vita digitale ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],ISTAT - “Cittadini e nuove tecnologie”, 27 Febbraio 2009 Persone di 14 anni e più che hanno usato Internet per ordinare e/o acquistare merci e/o servizi per uso privato per tipo di merci e/o servizi ordinati e/o comprati Yahoo! Italy @ Buy Tourism Online November 17th 2009
u n popolo di  searchers I Travellers online Yahoo! Presentation Template, Confidential
Una categoria in continua crescita ,[object Object],NetView - Audiweb IT, Jul09 (Internet Applications Included)
Profilo dell’utente medio europeo Yahoo! Internal Data, 2008 (European Study), in collaborazione con SKOPOS Uomo Tra i 25 e i 44 anni Lavoratore full time – reddito annuo: € 24.500
[object Object],Dove cercano? Yahoo! Internal Data, 2008 (European Study), in collaborazione con SKOPOS …  il motore di ricerca …  i siti web di hotel o compagnie aeree …  un’agenzia di viaggio “web-based”
Prima di una prenotazione, conducono una serie di ricerche online difficili da immaginare ,[object Object],[object Object],[object Object],[object Object],…  in dettaglio HSMAI Travel Study, Yahoo! Internal Data - 2008
[object Object],Dove comprano? Fonte: Yahoo! Internal Data, 2008 (European Study), in collaborazione con SKOPOS …  l’agenzia sotto casa …  un’agenzia di viaggio “web-based” …  i siti web di hotel o compagnie aeree
[object Object],[object Object],[object Object],Il valore dei “Searchers” “ The Digital Shelf “, a  Yahoo! /P&G / ComScore, US CPG study, February 2008
I Travellers su Internet HSMAI Travel Study, Yahoo! Internal Data - 2008 Il ruolo cruciale dei  risultati di ricerca ,[object Object],[object Object],[object Object],“ Di solito raccolgo informazioni utili…” “ I motori di ricerca mi aiutano a…” Per “esperti” si intende chi ha già acquistato almeno una volta online
Perchè utilizzare il motore di ricerca? “ The Digital Shelf “, a  Yahoo! /P&G / ComScore, US CPG study, February 2008
[object Object],Il giudizio degli utenti… Yahoo! Internal Data, 2008 (European Study), in collaborazione con SKOPOS 6.8 7.2 In forte disaccordo Decisamente d’accordo
DR, Search e Display Le soluzioni di Yahoo!
Motori di ricerca e Top of Mind Awareness ( TOMA ) ,[object Object],[object Object],[object Object],[object Object],[object Object],Consigli per gli advertiser “ In Search of Brand Equity”, a  Yahoo! /MediaVest/ ComScore, US CPG study, November 2008
Direct Response ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Segmentazione dell’audience Vogliamo mostrare  il giusto messaggio  alla  persona giusta , nel  momento giusto  dovunque sia nel network Telco segment Sports segment Teens segment Shopping segment Charity segment Gaming segment Female segment Automotive segment Finance segment Ha cliccato su  un banner di  viaggi Ha cliccato un banner  tema  Vacanze Ha letto contenuti di viaggi Ha visitato un sito di  viaggi SEGMENTO VIAGGI
Integrazione search e display Utilizzare  Search e Display  come due entità diverse e scollegate significa perdere le  grandi potenzialità  che la loro interazione può portare. L’esposizione a formati Display di advertising porta, in media, ad  utilizzare la Search 13 volte in più  per ricerche sul brand visionato, aumentando così le possibilità di un acquisto da parte dell’utente Fonte: Yahoo! Internal Data, 2008 (European Study)
Consigli per gli advertiser Fonte: Yahoo! Internal Data, 2008 (European Study) La  Search , poiché più targetizzata, porta, rispetto al display,  incrementi  di vendita maggiori. Il  Display , d’altra parte, ha una reach più ampia e quindi un effetto maggiore sui  volumi  di vendita totali. Il totale dato dall’integrazione tra Search e Display è maggiore della loro semplice somma… Brand & Response  funzionano molto meglio insieme…  Yahoo!  è l’unico player con un’offerta così completa

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Yahoo! @ BTO 2009

  • 1. Travel online R esearch and Purchase Yahoo! Italy @ Buy Tourism Online November 17th 2009
  • 2. Cosa fanno gli italiani online? overview Yahoo! Presentation Template, Confidential
  • 3.
  • 4. u n popolo di searchers I Travellers online Yahoo! Presentation Template, Confidential
  • 5.
  • 6. Profilo dell’utente medio europeo Yahoo! Internal Data, 2008 (European Study), in collaborazione con SKOPOS Uomo Tra i 25 e i 44 anni Lavoratore full time – reddito annuo: € 24.500
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12. Perchè utilizzare il motore di ricerca? “ The Digital Shelf “, a Yahoo! /P&G / ComScore, US CPG study, February 2008
  • 13.
  • 14. DR, Search e Display Le soluzioni di Yahoo!
  • 15.
  • 16.
  • 17. Segmentazione dell’audience Vogliamo mostrare il giusto messaggio alla persona giusta , nel momento giusto dovunque sia nel network Telco segment Sports segment Teens segment Shopping segment Charity segment Gaming segment Female segment Automotive segment Finance segment Ha cliccato su un banner di viaggi Ha cliccato un banner tema Vacanze Ha letto contenuti di viaggi Ha visitato un sito di viaggi SEGMENTO VIAGGI
  • 18. Integrazione search e display Utilizzare Search e Display come due entità diverse e scollegate significa perdere le grandi potenzialità che la loro interazione può portare. L’esposizione a formati Display di advertising porta, in media, ad utilizzare la Search 13 volte in più per ricerche sul brand visionato, aumentando così le possibilità di un acquisto da parte dell’utente Fonte: Yahoo! Internal Data, 2008 (European Study)
  • 19. Consigli per gli advertiser Fonte: Yahoo! Internal Data, 2008 (European Study) La Search , poiché più targetizzata, porta, rispetto al display, incrementi di vendita maggiori. Il Display , d’altra parte, ha una reach più ampia e quindi un effetto maggiore sui volumi di vendita totali. Il totale dato dall’integrazione tra Search e Display è maggiore della loro semplice somma… Brand & Response funzionano molto meglio insieme… Yahoo! è l’unico player con un’offerta così completa