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Chapter 2 – Aggregate
             Planning




                        1
Sales and Operations Planning
   Is a process:
       Lower inventory
       Shorten customer lead times
       Stabilize production rates
       To help give better customer service
       Give top management a handle on the business
   The process is designed to balance demand
    and supply over time.
                                                       2
Sales and Operations Planning
   The balance must occur at an aggregate
    level & also at the detailed individual
    product level.
   Aggregate we mean at the level of larger
    group of similar products.
       Often expressed in common units
            Example: Tones of steel
                      Liters of paint



                                               3
Aggregate Production
       Planning
   (Aggregate) Planning is Concerned With
    Determining the Quantity and Timing of
    Production for the Intermediate Future, Often
    From 3 To 18 Months Ahead.

   The main purpose is to specify the optimal
    combination of production rate, work force level,
    and inventory on hand.

                                                        4
Aggregate Production
    Planning
   The Goal is:
       To Minimize Costs Over The Planning
        Period by determining the optimal
        combination of workforce and inventory.
       To Minimize Fluctuations In The Work
        Force or Inventory Levels.
   Based on the planning horizon, We can
    divide plans into 3 general categories:
                                                  5
VARIABLES USED IN
AGGREGATE PLANNING




                     6
Planning Horizons
                       Responsible:
 Short-range plans     Operations
 Job assignments       managers
 Ordering
 Job scheduling                                      Responsible:
                  Intermediate-range plans
 Dispatching                                         Top executives
                  Sales planning
                  Production planning and
                    budgeting
   Responsible:   Setting employment, inventory, Long-range plans
   Operations       subcontracting levels        R&D
   managers,      Aggregate planning             New product plans
  supervisors,
                                                 Capital expenses
  foremen
                                                 Facility location, expansion




Today     3 Months                1 year                  5 years

                     Planning Horizon
Relationships of Aggregate
  Schedule
                     Aggregate
Forecast &                                 Resource
                     Production
Firm Orders                               Availability
                      Planning
                                         Work force
                                         Inventory
  Material             Master            Subcontractors
Requirements         Production
  Planning           Scheduling
               No, modify CRP, MRP, or MPS

  Capacity                                  Shop
Requirements          Realistic?            Floor
  Planning                         Yes    Schedules
Required Inputs to the Production Planning
  System
 Competitors’be         Raw material      Market
 havior                 availability      demand
                                                        External to
                                                        firm

 External                               Economic
 capacity                               conditions
                   Planning for
                    production




Current     Current         Inventory    Activities      Internal
physical    workforce       levels       required for    to firm
capacity                                 production
Manufacturing options to meet
fluctuating demand
   Build inventory
   Carry backorders or tolerate lost sales
   Over time or under time
   Hire & fire
   Vary capacity through changes in plant
    & equipment (long term)


                                              10
Relevant costs
1. Basic production cost
       Direct & indirect labor costs & regular as well
        as overtime compensation
2. Costs associated with changes in the
   production rate
       Cost of hiring, firing & training
3. Inventory holding cost
       Cost of capital tied up, storing, insurance…etc

                                                      11
Relevant costs
4. Backordering costs
        Very hard to measure, loss of customer
         goodwill, loss of sales revenues resulting from
         backordering.




                                                           12
Types of Aggregate Plans
   Level Aggregate Plans
       Maintains a constant workforce
       Sets capacity to accommodate average demand
       Often used for make-to-stock products
       Disadvantage- builds inventory and/or uses back orders
   Chase Aggregate Plans
       Produces exactly what is needed each period
       Sets labor/equipment capacity to satisfy period demands
       Disadvantage- constantly changing short term capacity
                                                                 13
The Extremes

      Level            Chase
     Strategy         Strategy



                     Production
Production rate is
                       equals
    constant
                      demand
Level Plan Example
   Level production rate= 28,000 units/7 periods= 4000 units
   Level workforce= (4000 units x .64 std.)/160 = 16 people




                                                                15
Chase Plan Example
   Chase hires and fires staff to exactly meet each periods
    demand
   Period 1 = (500 units x .64 std.)/160 = 2 people, need to fire
    16 people




                                                                 16
Types of Aggregate Plans                     (Cont.)

   Hybrid Aggregate Plans
       Uses a combination of options
       Options should be limited to facilitate execution
       May use a level workforce with overtime & temps
       May allow inventory buildup and some backordering
       May use short term sourcing



                                                               17
Aggregate Planning Options
   Demand based options
       Reactive: uses finished goods inventories and
                    backorders for fluctuations
       Proactive: shifts the demand patterns to minimize
        fluctuations
   Capacity based options
       Changes output capacity to meet demand
       Uses overtime, under time, subcontracting, hiring, firing,
        and part-timers – cost and operational implications

                                                                 18
Evaluating the Current Situation
   Important to evaluate current situation
    in terms of;
       Point of Departure
            Current % of normal capacity
            Options are different depending on present situation

       Magnitude of change
            Larger changes need more dramatic measures

       Duration of change
            Is the length of time a brief seasonal change?
            Is a permanent change in capacity needed?

                                                                    19
Developing the Aggregate Plan
   Step   1-   Choose strategy: level, chase, or hybrid
   Step   2-   Determine the aggregate production rate
   Step   3-   Calculate the size of the workforce
   Step   4-   Test the plan as follows:
                    Calculate Inventory, expected hiring/firing, overtime needs
                    Calculate total cost of plan
   Step 5- Evaluate performance: cost, service,
                            human resources, and
    operations
                                                                                   20
Plan for Companies with Tangible
Products – Plans A, B, C, D
   Plan A: Level aggregate plan using
    inventories and back orders
   Plan B: Level plan using inventories but
    no back orders
   Plan C: Chase aggregate plan using
    hiring and firing
   Plan D: Hybrid plan using initial
    workforce and overtime as needed

                                           21
Problem Data for Plans A & B
          (Table 13-4)




                               22
Plan A - Level Using Inventory &
         Backorders (Table 13-5)
   First calculate the level production rate (14400/8=1800)




                                                               23
Plan A Evaluation
   Fill rate is 83.9%
   Fill rate is likely too low
   Inventory levels seem to be okay
   Human resources fires two employees




                                          24
Plan B – Chase Aggregate Plan
Using Hiring and Firing (Table 13-6)




                                   25
Plan B Evaluation
   Plan B costs slightly less than the level plan.
   Hiring demands ranges from two in November
    to thirty-four in February
   Utilization is highest, 70.6%, in December and
    even lower in the other months
   Space and equipment are underutilized in every
    other month of the plan


                                                  26
Aggregate Plans for Service Companies
        with Non-Tangible Products- Plans E, F, G
   Options remain the same – level, chase, and
    hybrid plans
       Overtime and under time can be used
       Staff can be hired and fired

   Inventory cannot be used to level the service plan

   All demand must be satisfied or lose business to a
    competing service provider

                                                     27
Problem Data for Plans C, D, and E
                       (Table 13-7)
                          A                           B
 4   Cost Data
 5           Regular time labor cost per hour       $8.00
 6              Ov ertime labor cost per hour       $12.00
 7    Subcontracting cost per unit (labor only)     $60.00
 8                  Hiring cost per employee       $250.00
 9                  Firing cost per employee       $150.00
10
11   Capacity Data
12          Beginning workforce (employees)          60
13           Serv ice standard per call (hours)       4
14   Regular time av ailable per period (hours)      160
15      Ov ertime av ailable per period (hours)      24
16
17   Demand Data (calls)
18                                    Period   1    2400
19                                    Period   2    1560
20                                    Period   3    1200
21                                    Period   4    2040
22                                    Period   5    2760
23                                    Period   6    1680
24                                    Period   7    1320
25                                    Period   8    2400
26
27                    Total Number of Periods         8      28
28
Plan C – Level Aggregate Plan with
              No Back Orders, No Tangible Product
              (Table 13-8)
                        D                        E           F       G       H        I       J      K       L       M
 3   Plan E: Level Aggregate Plan with No Backorders, No Tangible Product
 4
 5   Compute Workforce Needed
 6                        Maximum Demand        2760       <-- Need to staff to meet the maximum number of calls
 7    Calls per Worker per Period (Reg Time)     40
 8                          Workers Needed       69
 9                            Number to Hire      9
10                            Number to Fire      0
11
12   Detailed Plan Computations                                            Period
13                                                1          2       3       4        5       6       7       8     Total
14                            Demand (calls)    2400        1560    1200    2040     2760    1680    1320    2400   15360
15                     Service hours needed     9600        6240    4800    8160    11040    6720    5280    9600   61440
16               Regular time hours available   11040      11040   11040   11040    11040   11040   11040   11040
17                          Undertime hours     1440        4800    6240    2880      0      4320    5760    1440   26880
18
19   Cost Calculations for Plan E
20                    Regular time labor cost   $706,560
21                                Hiring cost     $2,250
22                                Firing cost         $0
23                                Total Cost    $708,810
24

         Staff of 69 people creates excessive UT (averages 30% UT)
         Cost per service call is $46.15 ($708,000 Divided by 15360 calls)
                                                                                                                     29
Plan D – Hybrid Aggregate Plan Using
           Initial Workforce and OT as Needed
            (Table 13-9)
                  D                      E         F     G     H      I     J       K      L      M
26 Plan F: Hybrid Aggregate Plan Using Initial Workforce and Overtime as Needed
27
28 Detailed Plan Computations                                   Period
29                                            1        2    3     4     5    6      7      8     Total
30                          Demand (calls)  2400      1560 1200 2040 2760 1680     1320   2400   15360
31                   Service hours needed   9600      6240 4800 8160 11040 6720    5280   9600   61440
32           Regular time hours of capacity 9600      9600 9600 9600 9600 9600     9600   9600   76800
33                 Overtime hours needed      0        0    0     0    1440  0      0      0      1440
34                        Undertime hours     0       3360 4800 1440    0   2880   4320    0     16800
35
36 Cost Calculations for Plan F
37                  Regular time labor cost  $614,400
38                      Overtime labor cost   $17,280
39                              Total Cost   $631,680
        Costs reduced by $77K and under time to an average of 20%
        Cost per service call reduced to $41.13 (-$5.02)
                                                                                                   30
Plan E – Chase Aggregate Plan for
           Nontangible Products Using Hiring
           and Firing (Table 13-10)
                   D                       E         F      G      H       I      J      K      L
42 Plan G: Chase Aggregate Plan Using Hiring and Firing
43
44         Beginning Number of Employees     60
45
46 Detailed Plan Computations                                   Period
47                                            1        2    3     4        5      6      7      8
48                          Demand (calls)  2400      1560 1200  2040     2760   1680   1320   2400
49                   Service hours needed   9600      6240 4800  8160    11040   6720   5280   9600
50            Number of employees needed     60        39   30    51       69     42     33     60
51                         Number of hires    0        0    0     21       18     0      0      27
52                          Number of fires   0        21   9     0        0      27     9      0
53
54 Cost Calculations for Plan G
55                  Regular time labor cost  $491,520
56                              Hiring cost   $16,500
57                              Firing cost    $9,900
58                              Total Cost   $517,920

    Total cost reduced by $114K over Plan F, utilization improved to
     100%, and cost per service call now $33.72 (-$7.41)
    Workforce fluctuates from 30-69 people- morale problems
    Solution?? Compare smaller permanent workforce, more OT??
                                                                                                31
Aggregate Planning Bottom Line
   The Aggregate plan must balance several
    perspectives
   Costs are important but so are:
       Customer service
       Operational effectiveness
       Workforce morale
   A successful AP considers each of these factors
                                                      32
Master Production Scheduling
   Master production schedule (MPS) is the
    anticipated build schedule
   MPS is often stated in produce or
    service specifications rather than dollars
   MPS is often built, managed, reviewed
    and maintained by the master scheduler


                                            33
Planning Links to MPS




                        34
Role of the MPS
   Aggregate plan:
       Specifies the resources available (e.g.: regular
        workforce, overtime, subcontracting, allowable
        inventory levels & shortages)
   Master production schedule:
       Specifies the number & when to produce each
        end item (the anticipated build schedule)
       Disaggregates the aggregate plan
                                                      35
Objectives of Master Schedule
   The Master Scheduler must:
       Maintain the desired customer service level
       Utilize resources efficiently
       Maintain desired inventory levels
   The Master Schedule must:
       Satisfy customer demand
       Not exceed Operation’s capacity
       Work within the constraints of the Aggregate Plan


                                                        36
MPS as a Basis of
Communication
   MPS is a basis for communication between
    operations and other functional areas
   Demand management and master scheduler
    communication is ongoing to incorporate
       Forecasts, order-entry, order-promising, and
        physical distribution activities
   Authorized MPS is critical input to the material
    requirements planning (MRP)


                                                       37
Developing an MPS
   The Master Scheduler:
       Develops a proposed MPS
       Checks the schedule for feasibility with available capacity
       Modifies as needed
       Authorizes the MPS
   Consider the following example:
       Make-to-stock environment with fixed orders of 125 units
       There are 110 in inventory to start
       When are new order quantities needed to satisfy
        the forecasted demand?
                                                                 38
The MPS Record
W eek                      BI    1    2     3     4    5     6    7    8    9    10   11   12


F orec as t                      50   50   50     50   75    75   75   75   50   50   50   50


P rojec t ed ava ila ble   110   60   10   -4 0


MPS


W eek                      BI    1    2     3     4    5     6    7    8    9    10   11   12


F orec as t                      50   50   50     50   75    75   75   75   50   50   50   50


P rojec t ed ava ila ble   110   60   10   85     35   -40


MPS                                        12 5


     Projected Available = beginning inventory + MPS shipments -
      forecasted demand
     The MPS row shows when replenishment shipments need to arrive to avoid a
      stock out (negative projected available)

                                                                                            39
Revised and Completed MPS Record
W eek                    BI    1    2     3    4     5    6    7     8     9    10   11    12

Forec as t                     50   50   50    50   75    75   75    75    50   50   50    50


P rojec ted available    110   60   10   85    35   85    10   -65

MPS                                      125        125


 W eek                    BI    1    2    3    4     5    6     7     8    9    10   11    12

 Forec as t                    50   50    50   50    75   75   75    75    50   50   50    50


 P rojec ted available   110   60   10    85   35    85   10   60    110   60   10   85    35

 MPS                                     125        125        125   125             125

                                                                                                40
Evaluating the MPS
   Rough-cut capacity planning:
       An estimate of the plan’s feasibility
       Given the demonstrated capacity of critical
        resources (e.g.: direct labor & machine time),
        have we overloaded the system?
   Customer service issues:
       Does “available-to-promise” inventory satisfy
        customer orders? If not, can future MPS quantities
        be pulled in to satisfy new orders?

                                                         41
Stabilizing the MPS




                      42
Aggregate Planning Across the
Organization
   Aggregate planning, MPS, and rough-cut
    capacity affection functional areas throughout
    the organization
       Accounting is affected because aggregate plan
        details the resources needed by operations
       Marketing uses the aggregate plan to support the
        marketing plan
       Information systems maintains the databases that
        support demand forecasts and other such
        information


                                                       43
Chapter 13 Highlights
   Planning begins with the development of the strategic
    business plan that provides your company’s direction and
    objectives for the next two to ten years.
   Sales and operations planning integrates plans from the
    other functional areas and regularly evaluates company
    performance.
   The level aggregate plan maintains the same size workforce
    and produces the same output each period. Inventories and
    backorders absorb fluctuations in demand. The chase
    aggregate plan changes the capacity each period to match
    the demand
   Demand patterns can be smoothed through pricing
    incentives, reduced prices for out-of-season purchases, or
    nonprime service times.
                                                            44
Chapter 13 Highlights                     (continued)

   The difference in aggregate planning for companies that do
    not provide a tangible product is that the option to use
    inventories is not available
   The MPS shows how the resources authorized by the AP will
    be used to satisfy the organizational objectives. The MPS
    specifies the products to be built in each time period. MPS is
    checked for feasibility using a rough-cut capacity planning
    technique.
   The objectives of master scheduling are to satisfy customer
    service objectives, use resources effectively, and minimize
    costs.

                                                                45
The End
   Copyright © 2007 John Wiley & Sons, Inc. All rights reserved.
    Reproduction or translation of this work beyond that permitted
    in Section 117 of the 1976 United State Copyright Act without
    the express written permission of the copyright owner is
    unlawful. Request for further information should be addressed
    to the Permissions Department, John Wiley & Sons, Inc. The
    purchaser may make back-up copies for his/her own use only
    and not for distribution or resale. The Publisher assumes no
    responsibility for errors, omissions, or damages, caused by the
    use of these programs or from the use of the information
    contained herein.




                                                                  46

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Agregate planing lecture

  • 1. Chapter 2 – Aggregate Planning 1
  • 2. Sales and Operations Planning  Is a process:  Lower inventory  Shorten customer lead times  Stabilize production rates  To help give better customer service  Give top management a handle on the business  The process is designed to balance demand and supply over time. 2
  • 3. Sales and Operations Planning  The balance must occur at an aggregate level & also at the detailed individual product level.  Aggregate we mean at the level of larger group of similar products.  Often expressed in common units  Example: Tones of steel Liters of paint 3
  • 4. Aggregate Production Planning  (Aggregate) Planning is Concerned With Determining the Quantity and Timing of Production for the Intermediate Future, Often From 3 To 18 Months Ahead.  The main purpose is to specify the optimal combination of production rate, work force level, and inventory on hand. 4
  • 5. Aggregate Production Planning  The Goal is:  To Minimize Costs Over The Planning Period by determining the optimal combination of workforce and inventory.  To Minimize Fluctuations In The Work Force or Inventory Levels.  Based on the planning horizon, We can divide plans into 3 general categories: 5
  • 7. Planning Horizons Responsible: Short-range plans Operations Job assignments managers Ordering Job scheduling Responsible: Intermediate-range plans Dispatching Top executives Sales planning Production planning and budgeting Responsible: Setting employment, inventory, Long-range plans Operations subcontracting levels R&D managers, Aggregate planning New product plans supervisors, Capital expenses foremen Facility location, expansion Today 3 Months 1 year 5 years Planning Horizon
  • 8. Relationships of Aggregate Schedule Aggregate Forecast & Resource Production Firm Orders Availability Planning Work force Inventory Material Master Subcontractors Requirements Production Planning Scheduling No, modify CRP, MRP, or MPS Capacity Shop Requirements Realistic? Floor Planning Yes Schedules
  • 9. Required Inputs to the Production Planning System Competitors’be Raw material Market havior availability demand External to firm External Economic capacity conditions Planning for production Current Current Inventory Activities Internal physical workforce levels required for to firm capacity production
  • 10. Manufacturing options to meet fluctuating demand  Build inventory  Carry backorders or tolerate lost sales  Over time or under time  Hire & fire  Vary capacity through changes in plant & equipment (long term) 10
  • 11. Relevant costs 1. Basic production cost  Direct & indirect labor costs & regular as well as overtime compensation 2. Costs associated with changes in the production rate  Cost of hiring, firing & training 3. Inventory holding cost  Cost of capital tied up, storing, insurance…etc 11
  • 12. Relevant costs 4. Backordering costs  Very hard to measure, loss of customer goodwill, loss of sales revenues resulting from backordering. 12
  • 13. Types of Aggregate Plans  Level Aggregate Plans  Maintains a constant workforce  Sets capacity to accommodate average demand  Often used for make-to-stock products  Disadvantage- builds inventory and/or uses back orders  Chase Aggregate Plans  Produces exactly what is needed each period  Sets labor/equipment capacity to satisfy period demands  Disadvantage- constantly changing short term capacity 13
  • 14. The Extremes Level Chase Strategy Strategy Production Production rate is equals constant demand
  • 15. Level Plan Example  Level production rate= 28,000 units/7 periods= 4000 units  Level workforce= (4000 units x .64 std.)/160 = 16 people 15
  • 16. Chase Plan Example  Chase hires and fires staff to exactly meet each periods demand  Period 1 = (500 units x .64 std.)/160 = 2 people, need to fire 16 people 16
  • 17. Types of Aggregate Plans (Cont.)  Hybrid Aggregate Plans  Uses a combination of options  Options should be limited to facilitate execution  May use a level workforce with overtime & temps  May allow inventory buildup and some backordering  May use short term sourcing 17
  • 18. Aggregate Planning Options  Demand based options  Reactive: uses finished goods inventories and backorders for fluctuations  Proactive: shifts the demand patterns to minimize fluctuations  Capacity based options  Changes output capacity to meet demand  Uses overtime, under time, subcontracting, hiring, firing, and part-timers – cost and operational implications 18
  • 19. Evaluating the Current Situation  Important to evaluate current situation in terms of;  Point of Departure  Current % of normal capacity  Options are different depending on present situation  Magnitude of change  Larger changes need more dramatic measures  Duration of change  Is the length of time a brief seasonal change?  Is a permanent change in capacity needed? 19
  • 20. Developing the Aggregate Plan  Step 1- Choose strategy: level, chase, or hybrid  Step 2- Determine the aggregate production rate  Step 3- Calculate the size of the workforce  Step 4- Test the plan as follows:  Calculate Inventory, expected hiring/firing, overtime needs  Calculate total cost of plan  Step 5- Evaluate performance: cost, service, human resources, and operations 20
  • 21. Plan for Companies with Tangible Products – Plans A, B, C, D  Plan A: Level aggregate plan using inventories and back orders  Plan B: Level plan using inventories but no back orders  Plan C: Chase aggregate plan using hiring and firing  Plan D: Hybrid plan using initial workforce and overtime as needed 21
  • 22. Problem Data for Plans A & B (Table 13-4) 22
  • 23. Plan A - Level Using Inventory & Backorders (Table 13-5)  First calculate the level production rate (14400/8=1800) 23
  • 24. Plan A Evaluation  Fill rate is 83.9%  Fill rate is likely too low  Inventory levels seem to be okay  Human resources fires two employees 24
  • 25. Plan B – Chase Aggregate Plan Using Hiring and Firing (Table 13-6) 25
  • 26. Plan B Evaluation  Plan B costs slightly less than the level plan.  Hiring demands ranges from two in November to thirty-four in February  Utilization is highest, 70.6%, in December and even lower in the other months  Space and equipment are underutilized in every other month of the plan 26
  • 27. Aggregate Plans for Service Companies with Non-Tangible Products- Plans E, F, G  Options remain the same – level, chase, and hybrid plans  Overtime and under time can be used  Staff can be hired and fired  Inventory cannot be used to level the service plan  All demand must be satisfied or lose business to a competing service provider 27
  • 28. Problem Data for Plans C, D, and E (Table 13-7) A B 4 Cost Data 5 Regular time labor cost per hour $8.00 6 Ov ertime labor cost per hour $12.00 7 Subcontracting cost per unit (labor only) $60.00 8 Hiring cost per employee $250.00 9 Firing cost per employee $150.00 10 11 Capacity Data 12 Beginning workforce (employees) 60 13 Serv ice standard per call (hours) 4 14 Regular time av ailable per period (hours) 160 15 Ov ertime av ailable per period (hours) 24 16 17 Demand Data (calls) 18 Period 1 2400 19 Period 2 1560 20 Period 3 1200 21 Period 4 2040 22 Period 5 2760 23 Period 6 1680 24 Period 7 1320 25 Period 8 2400 26 27 Total Number of Periods 8 28 28
  • 29. Plan C – Level Aggregate Plan with No Back Orders, No Tangible Product (Table 13-8) D E F G H I J K L M 3 Plan E: Level Aggregate Plan with No Backorders, No Tangible Product 4 5 Compute Workforce Needed 6 Maximum Demand 2760 <-- Need to staff to meet the maximum number of calls 7 Calls per Worker per Period (Reg Time) 40 8 Workers Needed 69 9 Number to Hire 9 10 Number to Fire 0 11 12 Detailed Plan Computations Period 13 1 2 3 4 5 6 7 8 Total 14 Demand (calls) 2400 1560 1200 2040 2760 1680 1320 2400 15360 15 Service hours needed 9600 6240 4800 8160 11040 6720 5280 9600 61440 16 Regular time hours available 11040 11040 11040 11040 11040 11040 11040 11040 17 Undertime hours 1440 4800 6240 2880 0 4320 5760 1440 26880 18 19 Cost Calculations for Plan E 20 Regular time labor cost $706,560 21 Hiring cost $2,250 22 Firing cost $0 23 Total Cost $708,810 24  Staff of 69 people creates excessive UT (averages 30% UT)  Cost per service call is $46.15 ($708,000 Divided by 15360 calls) 29
  • 30. Plan D – Hybrid Aggregate Plan Using Initial Workforce and OT as Needed (Table 13-9) D E F G H I J K L M 26 Plan F: Hybrid Aggregate Plan Using Initial Workforce and Overtime as Needed 27 28 Detailed Plan Computations Period 29 1 2 3 4 5 6 7 8 Total 30 Demand (calls) 2400 1560 1200 2040 2760 1680 1320 2400 15360 31 Service hours needed 9600 6240 4800 8160 11040 6720 5280 9600 61440 32 Regular time hours of capacity 9600 9600 9600 9600 9600 9600 9600 9600 76800 33 Overtime hours needed 0 0 0 0 1440 0 0 0 1440 34 Undertime hours 0 3360 4800 1440 0 2880 4320 0 16800 35 36 Cost Calculations for Plan F 37 Regular time labor cost $614,400 38 Overtime labor cost $17,280 39 Total Cost $631,680  Costs reduced by $77K and under time to an average of 20%  Cost per service call reduced to $41.13 (-$5.02) 30
  • 31. Plan E – Chase Aggregate Plan for Nontangible Products Using Hiring and Firing (Table 13-10) D E F G H I J K L 42 Plan G: Chase Aggregate Plan Using Hiring and Firing 43 44 Beginning Number of Employees 60 45 46 Detailed Plan Computations Period 47 1 2 3 4 5 6 7 8 48 Demand (calls) 2400 1560 1200 2040 2760 1680 1320 2400 49 Service hours needed 9600 6240 4800 8160 11040 6720 5280 9600 50 Number of employees needed 60 39 30 51 69 42 33 60 51 Number of hires 0 0 0 21 18 0 0 27 52 Number of fires 0 21 9 0 0 27 9 0 53 54 Cost Calculations for Plan G 55 Regular time labor cost $491,520 56 Hiring cost $16,500 57 Firing cost $9,900 58 Total Cost $517,920  Total cost reduced by $114K over Plan F, utilization improved to 100%, and cost per service call now $33.72 (-$7.41)  Workforce fluctuates from 30-69 people- morale problems  Solution?? Compare smaller permanent workforce, more OT?? 31
  • 32. Aggregate Planning Bottom Line  The Aggregate plan must balance several perspectives  Costs are important but so are:  Customer service  Operational effectiveness  Workforce morale  A successful AP considers each of these factors 32
  • 33. Master Production Scheduling  Master production schedule (MPS) is the anticipated build schedule  MPS is often stated in produce or service specifications rather than dollars  MPS is often built, managed, reviewed and maintained by the master scheduler 33
  • 35. Role of the MPS  Aggregate plan:  Specifies the resources available (e.g.: regular workforce, overtime, subcontracting, allowable inventory levels & shortages)  Master production schedule:  Specifies the number & when to produce each end item (the anticipated build schedule)  Disaggregates the aggregate plan 35
  • 36. Objectives of Master Schedule  The Master Scheduler must:  Maintain the desired customer service level  Utilize resources efficiently  Maintain desired inventory levels  The Master Schedule must:  Satisfy customer demand  Not exceed Operation’s capacity  Work within the constraints of the Aggregate Plan 36
  • 37. MPS as a Basis of Communication  MPS is a basis for communication between operations and other functional areas  Demand management and master scheduler communication is ongoing to incorporate  Forecasts, order-entry, order-promising, and physical distribution activities  Authorized MPS is critical input to the material requirements planning (MRP) 37
  • 38. Developing an MPS  The Master Scheduler:  Develops a proposed MPS  Checks the schedule for feasibility with available capacity  Modifies as needed  Authorizes the MPS  Consider the following example:  Make-to-stock environment with fixed orders of 125 units  There are 110 in inventory to start  When are new order quantities needed to satisfy the forecasted demand? 38
  • 39. The MPS Record W eek BI 1 2 3 4 5 6 7 8 9 10 11 12 F orec as t 50 50 50 50 75 75 75 75 50 50 50 50 P rojec t ed ava ila ble 110 60 10 -4 0 MPS W eek BI 1 2 3 4 5 6 7 8 9 10 11 12 F orec as t 50 50 50 50 75 75 75 75 50 50 50 50 P rojec t ed ava ila ble 110 60 10 85 35 -40 MPS 12 5  Projected Available = beginning inventory + MPS shipments - forecasted demand  The MPS row shows when replenishment shipments need to arrive to avoid a stock out (negative projected available) 39
  • 40. Revised and Completed MPS Record W eek BI 1 2 3 4 5 6 7 8 9 10 11 12 Forec as t 50 50 50 50 75 75 75 75 50 50 50 50 P rojec ted available 110 60 10 85 35 85 10 -65 MPS 125 125 W eek BI 1 2 3 4 5 6 7 8 9 10 11 12 Forec as t 50 50 50 50 75 75 75 75 50 50 50 50 P rojec ted available 110 60 10 85 35 85 10 60 110 60 10 85 35 MPS 125 125 125 125 125 40
  • 41. Evaluating the MPS  Rough-cut capacity planning:  An estimate of the plan’s feasibility  Given the demonstrated capacity of critical resources (e.g.: direct labor & machine time), have we overloaded the system?  Customer service issues:  Does “available-to-promise” inventory satisfy customer orders? If not, can future MPS quantities be pulled in to satisfy new orders? 41
  • 43. Aggregate Planning Across the Organization  Aggregate planning, MPS, and rough-cut capacity affection functional areas throughout the organization  Accounting is affected because aggregate plan details the resources needed by operations  Marketing uses the aggregate plan to support the marketing plan  Information systems maintains the databases that support demand forecasts and other such information 43
  • 44. Chapter 13 Highlights  Planning begins with the development of the strategic business plan that provides your company’s direction and objectives for the next two to ten years.  Sales and operations planning integrates plans from the other functional areas and regularly evaluates company performance.  The level aggregate plan maintains the same size workforce and produces the same output each period. Inventories and backorders absorb fluctuations in demand. The chase aggregate plan changes the capacity each period to match the demand  Demand patterns can be smoothed through pricing incentives, reduced prices for out-of-season purchases, or nonprime service times. 44
  • 45. Chapter 13 Highlights (continued)  The difference in aggregate planning for companies that do not provide a tangible product is that the option to use inventories is not available  The MPS shows how the resources authorized by the AP will be used to satisfy the organizational objectives. The MPS specifies the products to be built in each time period. MPS is checked for feasibility using a rough-cut capacity planning technique.  The objectives of master scheduling are to satisfy customer service objectives, use resources effectively, and minimize costs. 45
  • 46. The End  Copyright © 2007 John Wiley & Sons, Inc. All rights reserved. Reproduction or translation of this work beyond that permitted in Section 117 of the 1976 United State Copyright Act without the express written permission of the copyright owner is unlawful. Request for further information should be addressed to the Permissions Department, John Wiley & Sons, Inc. The purchaser may make back-up copies for his/her own use only and not for distribution or resale. The Publisher assumes no responsibility for errors, omissions, or damages, caused by the use of these programs or from the use of the information contained herein. 46

Notes de l'éditeur

  1. Students should be asked about the characteristics of the decisions which must be made in each of these planning horizons.
  2. 11 11