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Evolution of management
1.
2. Time Individual
or group
Pla
n
Orga
nize
Lea
d
Contr
ol
Contribution to Management
5000 B.C. Sumerians √ Record Keeping
4000-
2000B.C.
Egyptians √ √ √ Recognized the need for.. Submitted request
in writing. Decisions after consultation
1800 B.C. Hammurabi √ Control using witnesses. Writing
transactions
600 B.C. Nebuchadne
zzar
√ √ Wage incentives and production control
500 B.C. Sun Tzu √ √ Strategy; identifying and attacking
opponents weaknesses
400 B.C. Xenophon √ √ √ √ Recognized Management as a separate art
400 B.C. Cyrus √ √ √ Human Relations and motion study
175 Cato √ Job descriptions
284 Diocletian √ Delegation of Authority
900 Alfarabi √ Listed leadership traits
1100 Ghazali √ Listed managerial traits
1418 Barbarigo √ Different organizational forms
1436 Venetians √ Numbering, standardization,
interchangeability of parts
1500 Sir Thomas √ Critical of poor management and leadership
1525 Maciavelli √ √ Cohesiveness, power, leadership in orgs.
3. • Frederck Taylor
• The Gilbreths
• Henry Gantt
• Max Weber
• Henri Foyal
Industrial Revolution 1750-1900
4. Father of Scientific Management
Worker at Midvale Steel
Company
Chief Engineer
Soldering (deliberately
slow output)
Rate Buster (Work pace
is faster than normal)
Fair Day’s work
Frederick W Taylor
(1856 - 1915)
5. Taylorism
Develop a science of each work element. Give
rest breaks
Scientifically select, train, teach, and develop
workers
Cooperate with employees to implement
scientific method
Divide the work and responsibility equally
between management and workers
6. Motion Studies
Apprentice brick layer
Employment of
handicapped workers
and industrial
psychology
Motion studies
Frank and Lillian Gilbreth
(1868-1924) (1878-1972)
7. The Gilbreths
Motion Studies
Brick laying motions
Eliminated unnecessary
motions
Raised productivity form 120-
350 bricks/h
Breakdown Work
Easy
Safe
“The greatest waste in the
world comes from needless
ill directed and ineffective
motions”
Used motion picture films
Productivity increased
from 25 – 300%
Surgical procedures for
finding instruments still in
use today
8. The Gilbreths
World war I, 13 million wounded/handicapped
1918 Vocational Rehabilitation Act passed
Designed machines for handicapped workers
Lillian was concerned with human side of work
Industrial psychology
Office communication
Incentive programs
Job satisfaction
Management training
Laws
Work place safety
Ergonomics
Child Labor
9. Henry Gantt
Protégé and associate
of Taylor
Gantt Charts
Pay for performance
plans (productivity
doubled)
Supervisors and
workers rewarded for
trainingHenry Gantt
(1861-1919)
10. Gantt Charts
“They show at a glance where the delays occur and indicate what
must have out attention in order to keep up the proper output”
12. Assembly Line
Conveyer belt
Workers remained in
place
Precision
manufacturing
Standardized and
interchangeable parts
Car assembly time
form 12.5 man hours to
93 mins.
14. Bureaucratic Management
Promotion based on
merit
Clarified chain of
command (who reports
to whom)
Grievance procedure
Division of Labor
Impartial application of
rules
Recorded in writing
Managers separate from
owners
15. Administrative Management
French mining Engineer
CEO of a steel company
Kept log of
increased/decreased
productivity
Hired to shut the
company down
Henri Fayol
(1841-1925)
“The success of an enterprise generally depends
much more on the administrative ability of its
leaders than on their technical ability”
16. Administrative Management
Determining
organizational goals and
means of achieving them
Deciding where decisions
will be made
Who will do what jobs and
who will work for whom
Leading inspiring and
motivation
Controlling, monitoring
progress toward goal
achievement
17. Integration of 5P’s with Foyal
Management should be
taught to others, as
managers are not born
but can be made.
18. • Mary Parker Folletts
• Elton Mayo
• Hawthorne Studies
• Chester Bernard
19. Constructive Conflict and
Coordination
Social worker with a degree
in political science
Domination
Compromise
Integrative conflict
Resolution
Role of Coordination in
organizations
Interrelated
Direct
Early stages
Continuing process
Mary Parker Follett’s
(1868 - 1933)
“The appearance of difference, difference of
opinions ,of interests. Conflict means-difference and
difference is everywhere thus we cannot avoid it and
should use it to work for us”
20. Hawthorne Studies
Australian born famous
for Hawthorne studies
at Western Electric
Company
1919 more than 4 million
Americans went on
strike
1935 National Labor Act
Hawthorne Effect:
More attention paid
Group consulted
Social units formedElton Mayo
(1880-1948)
21. Cooperation and Acceptance of
Authority
Engineer at AT&T
General manger at
Pennsylvania Bell
Telephone
Defines Organization
Executive functions
Securing essential services
Organizational purpose
System of CommunicationChester Bernard
(1886-1961)
22. End Word
Taylor shop floor up
Henri Fayol Board of directors down
Compare our first table which dates in BC to out
125 year old management evolution
Need is the mother of invention
Contingency approach
If your name is Henri it increase your probability
of coming up with some thing new in
management science.
1849- Chicago harvester had 123 workers ran the largest company in US 1870- Pullman company manufacturer of railroad sleeping cars was the largest with 200 employees 1913- Henry Ford employed 12,000 employees in his Michigan factory. Despite these early examples of management ideas there was no compelling need for managers untill systematic changes in the nature of work and organizations occurred during the last two centuries. Work shifted from families to factories, from skilled labour to specialized, unskilled labor, from small, self organized groups to larger factories employing thousand under one roof. Managers were needed to impose order and structure, to motivate and direct such a large group of workers and to plan and make decisions that optimized overall company performance.
Unlike Taylor where substandard work produced substandard pay, Gantt did not punish workers for substandard work. Workers who produced more got a daily bonus and those that did not got the same standard pay. Productivity doubled under this system
Control has been replaced with leadership function today.
New management ideas can be traced back to her
System of consciously coordinated activities or forces of two or more persons
Now if you were to compare our initial table which dates in BC to out 125 year old history of management we see that we have been reinventing the wheel to some extent. There are no universal management theories and that the most effective management theory or ides depends on the kinds of problems or organizations are facing at a particular time and place.