PAETEC Value

Next Generation Network Solutions “ PAETEC rises above the communications service provider pack” - Forrester Research COMMUNICATIONS SECUITY SECURITY BUSINESS CONTINUITY BUSINESS INTELLIGENCE MANAGED SERVICES FINANCING

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Cc Mission statement- To be the most customer and employee oriented company in the industry American Business Ethics Award

Company Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Account Stewardship Customer Service

Unmatched Customer Service ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Network Operations Center - Charlotte, NC Network Operations Center - Rochester, NY

Core Values Network Operations Center - Charlotte, NC Network Operations Center - Rochester, NY ,[object Object],[object Object],[object Object],[object Object]

Customer Satisfaction 2008 Customer Advisory Board Meeting ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

We Listen to Our Customers ,[object Object],[object Object],[object Object],[object Object],[object Object],Customer Advisory Board Program Regional forums for knowledge sharing and relationship building between PAETEC and our customers 2008 Customer Advisory Board Meeting “ I have been a CAB member for the past four years and value the program completely. The LEGO Group truly benefits from the products, services, and actions that result from CABs.” Joanne Zanetti , LEGO Systems, Inc.

Industry-Leading Customer Satisfaction ,[object Object],[object Object],[object Object],Data for non-PAETEC companies was gathered from the “Net Promoter Telecommunications Industry Report of 33 Telecommunications Companies – June 2010” completed by Satmetrix Systems. 0 PAETEC 19.8 -15 AT&T Telecom NPS Benchmarks -18 Verizon -34 Qwest

Products & Services Personalized Solutions “ Our solutions are like no other communications provider, because your needs are like no other business”- Arunas Chesonis (Chairman & CEO)

Products & Services Portfolio Personalized Solutions 2008 Customer Advisory Board Meeting ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

PAETEC Solutions Core Products Value-Added Services Data Equipment Applications Data Center Voice Communications ,[object Object],[object Object],[object Object],Security ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Managed Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Financing ,[object Object],[object Object],[object Object],Business Continuity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Business Intelligence ,[object Object],[object Object],[object Object],Data Center ,[object Object],[object Object],Solutions

Core Products Personalized Solutions 2008 Customer Advisory Board Meeting ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Strategic Investments- Recent Acquisitions Personalized Solutions One of the nations largest Fiber footprints. 37,000 Fiber route miles. Custom network solutions from 10Mb to 10Gb Sonet/Wavelength& Ethernet World-class systems integrator and top partner for Avaya on the West Coast, with expertise in IP-based voice and video systems for medium and large businesses. Among the largest full service providers of advance communications solutions servicing enterprise customers. Avaya Platinum partner specializing in managed services Uses mobile applications on a smart phone to simplify the way people communicate with each other.

Equipment Partners Personalized Solutions 2008 Customer Advisory Board Meeting

Why PAETEC Personalized Solutions 2008 Customer Advisory Board Meeting ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

PAETEC Value

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