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Sistemas de Informação
para a Indústria



                                                     Class 1

                    Introduction.
       Informations Systems in Organizations

                                                      Ano 2013
                                                                                     António Grilo
                                                                                     Prof. Auxiliar FCT-UNL

                                                   Sistemas de Informação para Indústria                      1
Departamento de Engenharia Mecânica e Industrial            © António Grilo   2013
OBJECTIVES OF THE COURSE

 By the end of the course, is envisaged that the student:

 - Understands the role of information systems in today’s competitive business
 environment

 - Know how to define and characterize an information system

 - Be aware about what industrial engineers and managers need to know about
 information systems

 - Understand how information systems are transforming organizations and
 management

 - Comprehend how Internet and Internet technology is transforming business

 - Be ready to address the major management challenges to building and using
 information systems in organizations
                                                   Sistemas de Informação para Indústria   2
Departamento de Engenharia Mecânica e Industrial            © António Grilo   2013
OUTLINE PROGRAMME



  Part 1 - Information Systems Characterization



  Part 2 - The Internet Revolution



  Part 3 - Information and Data Modeling



  Part 4 - Planning of Information Systems

                                                   Sistemas de Informação para Indústria   3
Departamento de Engenharia Mecânica e Industrial            © António Grilo   2013
DETAILED PROGRAMME

Part 1 – Information Systems Characterization

•        How the world is changing and the enabler role of Information Systems

•        Definition of Information Systems

•        The Impact of IS on the Organization

•        Information Systems Typologies

•        Business applications




                                                       Sistemas de Informação para Indústria   4
    Departamento de Engenharia Mecânica e Industrial            © António Grilo   2013
DETAILED PROGRAMME

Part 2 – The Internet Revolution

• The Internet

• e-business & e-commerce

• Social Networks and web analytics

• Mobile computing (smartphones, tablets)

• Cloud Computing

• Content Management Systems and Portals

• Digital Business Models

                                                   Sistemas de Informação para Indústria   5
Departamento de Engenharia Mecânica e Industrial            © António Grilo   2013
DETAILED PROGRAMME

Part 3 – Information and Data Modeling

•        Business Process Modeling Notation (BPMN)

•        Unified Modeling Language

•        Class Diagram and Sequence Diagram

•        Relational Model

•        Tables and Databases modeling

•        Access Database set-up

                                                       Sistemas de Informação para Indústria   6
    Departamento de Engenharia Mecânica e Industrial            © António Grilo   2013
DETAILED PROGRAMME

Part 4 – Planning of Information Systems

•        Strategic Planning of Information Systems

•        Business Case Elaboration

•        IS / Software Engineering (Cascate and Scrum)

•        Requirement Analysis and Description

•        Information Systems Project Planning




                                                       Sistemas de Informação para Indústria   7
    Departamento de Engenharia Mecânica e Industrial            © António Grilo   2013
EVALUATION

Students will be evaluated based on 2 criteria:

Continuous evaluation - based on the contribution of each student to the
discussions, comments, and enrichment of the web site. The individual contribution
of students will be rated between 0 and 2 values, which is added to the assignment
scores.

Assignments evaluation - four group assignments will be delivered and evaluation
of each assignment will be according to three sub-criteria: Oral presentation (35%);
Multimedia Presentation (15%); and Written Report (50%).

First assignment will be scored from                                          0-3;
Second assignment will be scored from                                         0-5;
Third assignment will be scored from                                          0-6;
Fourth assignment will be scored from                                         0-4.


                                                   Sistemas de Informação para Indústria   8
Departamento de Engenharia Mecânica e Industrial            © António Grilo     2013
LECTURERS




António Grilo, Assistant Professor DEMI FCT-UNL




Aneesh Zutshi, PhD Candidate DEMI FCT-UNL


                                                    Sistemas de Informação para Indústria   9
 Departamento de Engenharia Mecânica e Industrial            © António Grilo   2013
EVALUATION

The master book for the course is:

"Management Information Systems (12th Edition)", by Kenneth C. Laudon and
Carol Guercio Traver, Prentice Hall, ISBN-10: 0132142856.




However there will be available across the course plenty documents, references,
links, videos, etc. that are able to fully address the content of the book and thus it
is not mandatory to have the book to reach the objectives of the course.


                                                   Sistemas de Informação para Indústria   10
Departamento de Engenharia Mecânica e Industrial            © António Grilo   2013
http://www.unidemi.com/sii/




                                                   Sistemas de Informação para Indústria   11
Departamento de Engenharia Mecânica e Industrial            © António Grilo   2013
HOW THE WORLD IS CHANGING AND THE
ENABLER ROLE OF INFORMATION SYSTEMS


Four powerful worldwide changes that have altered the business environment:

1.Emergence of the Global Economy

2.Transformation of Industrial Economies

3.Transformation of the Business Enterprise

4.The Emerging Digital Firm

Political, economic, cultural, societal and tecnology changes have turned the
"world flat" (Friedman, 2004)




                                                    Sistemas de Informação para Indústria   12
 Departamento de Engenharia Mecânica e Industrial            © António Grilo   2013
EMERGENCE OF THE GLOBAL ECONOMY




  •      Management and control in a global marketplace

  •      Competition in world markets

  •      Global work groups

  •      Global delivery systems




                                                   Sistemas de Informação para Indústria   13
Departamento de Engenharia Mecânica e Industrial            © António Grilo   2013
TRANSFORMATION OF INDUSTRIAL ECONOMIES




• Knowledge-                      and information-based economies

• Productivity

• New products, services and business models

• Knowledge: a central productive and strategic asset




                                                   Sistemas de Informação para Indústria   14
Departamento de Engenharia Mecânica e Industrial            © António Grilo   2013
TRANSFORMATION OF THE BUSINESS ENTERPRISE




• Time-based competition

• Shorter product life

• Turbulent environment

• Limited employee knowledge base




                                                   Sistemas de Informação para Indústria   15
Departamento de Engenharia Mecânica e Industrial            © António Grilo   2013
THE EMERGING OF THE DIGITAL FIRM




•    Digitally-enabled relationships with customers, suppliers, and
     employees

• Core business processes accomplished via digital networks

• Digital management of key corporate assets

• Rapid sensing and responding to environmental changes




                                                   Sistemas de Informação para Indústria   16
Departamento de Engenharia Mecânica e Industrial            © António Grilo   2013
THE WORLD IS BECOMING FLAT...




                                                   Sistemas de Informação para Indústria   17
Departamento de Engenharia Mecânica e Industrial            © António Grilo   2013

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Aula 1 28022013 sii-v1

  • 1. Sistemas de Informação para a Indústria Class 1 Introduction. Informations Systems in Organizations Ano 2013 António Grilo Prof. Auxiliar FCT-UNL Sistemas de Informação para Indústria 1 Departamento de Engenharia Mecânica e Industrial © António Grilo 2013
  • 2. OBJECTIVES OF THE COURSE By the end of the course, is envisaged that the student: - Understands the role of information systems in today’s competitive business environment - Know how to define and characterize an information system - Be aware about what industrial engineers and managers need to know about information systems - Understand how information systems are transforming organizations and management - Comprehend how Internet and Internet technology is transforming business - Be ready to address the major management challenges to building and using information systems in organizations Sistemas de Informação para Indústria 2 Departamento de Engenharia Mecânica e Industrial © António Grilo 2013
  • 3. OUTLINE PROGRAMME Part 1 - Information Systems Characterization Part 2 - The Internet Revolution Part 3 - Information and Data Modeling Part 4 - Planning of Information Systems Sistemas de Informação para Indústria 3 Departamento de Engenharia Mecânica e Industrial © António Grilo 2013
  • 4. DETAILED PROGRAMME Part 1 – Information Systems Characterization • How the world is changing and the enabler role of Information Systems • Definition of Information Systems • The Impact of IS on the Organization • Information Systems Typologies • Business applications Sistemas de Informação para Indústria 4 Departamento de Engenharia Mecânica e Industrial © António Grilo 2013
  • 5. DETAILED PROGRAMME Part 2 – The Internet Revolution • The Internet • e-business & e-commerce • Social Networks and web analytics • Mobile computing (smartphones, tablets) • Cloud Computing • Content Management Systems and Portals • Digital Business Models Sistemas de Informação para Indústria 5 Departamento de Engenharia Mecânica e Industrial © António Grilo 2013
  • 6. DETAILED PROGRAMME Part 3 – Information and Data Modeling • Business Process Modeling Notation (BPMN) • Unified Modeling Language • Class Diagram and Sequence Diagram • Relational Model • Tables and Databases modeling • Access Database set-up Sistemas de Informação para Indústria 6 Departamento de Engenharia Mecânica e Industrial © António Grilo 2013
  • 7. DETAILED PROGRAMME Part 4 – Planning of Information Systems • Strategic Planning of Information Systems • Business Case Elaboration • IS / Software Engineering (Cascate and Scrum) • Requirement Analysis and Description • Information Systems Project Planning Sistemas de Informação para Indústria 7 Departamento de Engenharia Mecânica e Industrial © António Grilo 2013
  • 8. EVALUATION Students will be evaluated based on 2 criteria: Continuous evaluation - based on the contribution of each student to the discussions, comments, and enrichment of the web site. The individual contribution of students will be rated between 0 and 2 values, which is added to the assignment scores. Assignments evaluation - four group assignments will be delivered and evaluation of each assignment will be according to three sub-criteria: Oral presentation (35%); Multimedia Presentation (15%); and Written Report (50%). First assignment will be scored from 0-3; Second assignment will be scored from 0-5; Third assignment will be scored from 0-6; Fourth assignment will be scored from 0-4. Sistemas de Informação para Indústria 8 Departamento de Engenharia Mecânica e Industrial © António Grilo 2013
  • 9. LECTURERS António Grilo, Assistant Professor DEMI FCT-UNL Aneesh Zutshi, PhD Candidate DEMI FCT-UNL Sistemas de Informação para Indústria 9 Departamento de Engenharia Mecânica e Industrial © António Grilo 2013
  • 10. EVALUATION The master book for the course is: "Management Information Systems (12th Edition)", by Kenneth C. Laudon and Carol Guercio Traver, Prentice Hall, ISBN-10: 0132142856. However there will be available across the course plenty documents, references, links, videos, etc. that are able to fully address the content of the book and thus it is not mandatory to have the book to reach the objectives of the course. Sistemas de Informação para Indústria 10 Departamento de Engenharia Mecânica e Industrial © António Grilo 2013
  • 11. http://www.unidemi.com/sii/ Sistemas de Informação para Indústria 11 Departamento de Engenharia Mecânica e Industrial © António Grilo 2013
  • 12. HOW THE WORLD IS CHANGING AND THE ENABLER ROLE OF INFORMATION SYSTEMS Four powerful worldwide changes that have altered the business environment: 1.Emergence of the Global Economy 2.Transformation of Industrial Economies 3.Transformation of the Business Enterprise 4.The Emerging Digital Firm Political, economic, cultural, societal and tecnology changes have turned the "world flat" (Friedman, 2004) Sistemas de Informação para Indústria 12 Departamento de Engenharia Mecânica e Industrial © António Grilo 2013
  • 13. EMERGENCE OF THE GLOBAL ECONOMY • Management and control in a global marketplace • Competition in world markets • Global work groups • Global delivery systems Sistemas de Informação para Indústria 13 Departamento de Engenharia Mecânica e Industrial © António Grilo 2013
  • 14. TRANSFORMATION OF INDUSTRIAL ECONOMIES • Knowledge- and information-based economies • Productivity • New products, services and business models • Knowledge: a central productive and strategic asset Sistemas de Informação para Indústria 14 Departamento de Engenharia Mecânica e Industrial © António Grilo 2013
  • 15. TRANSFORMATION OF THE BUSINESS ENTERPRISE • Time-based competition • Shorter product life • Turbulent environment • Limited employee knowledge base Sistemas de Informação para Indústria 15 Departamento de Engenharia Mecânica e Industrial © António Grilo 2013
  • 16. THE EMERGING OF THE DIGITAL FIRM • Digitally-enabled relationships with customers, suppliers, and employees • Core business processes accomplished via digital networks • Digital management of key corporate assets • Rapid sensing and responding to environmental changes Sistemas de Informação para Indústria 16 Departamento de Engenharia Mecânica e Industrial © António Grilo 2013
  • 17. THE WORLD IS BECOMING FLAT... Sistemas de Informação para Indústria 17 Departamento de Engenharia Mecânica e Industrial © António Grilo 2013