5. Learning Outcome
• To allow participants to understand the interview process
• To provide the skills and tools for an effective interview
• To increase participants’ awareness of the interview etiquettes
• What is an interview?
• Purpose of interviews
• Types of interviews
• Preparing for the interview
• The Interview Day
• Interview Etiquettes
• Common Interview Questions
• Follow up
• Useful Resources
11. What is
• A job interview is a meeting aimed to assess a candidate for a
certain job position
• A job interview is a process in which a potential employee is
evaluated by an employer for prospective employment in their
company, organization, or firm.
• Is the candidate qualified?
• Are they a good fit for the company?
• Determine if you be invited back for a second interview and
ultimately whether you are offered a job.
• Opportunity to meet and connect with the prospective employer.
• Sell your skills and abilities.
• Help you determine if you are a good fit for the company.
One on One Interviews
The Auditions/Role Plays
14. •Research the company
•Practice for the interview
•Prepare your interview questions
•Assemble relevant information beforehand
•Re-read your resume and the job ad as a
•Check yourself in a full-length mirror before
15. Research the company
before the interview
16. Occupational Knowledge
What do I know about this type of work?
What attracts me to this type of work?
What relevant work experience have I done?
What kind of training/additional skills am I hoping to gain?
What have I done to find out more about this kind of work?
18. Ask Yourself!
Why do I want the job?
Why am I a suitable candidate and what evidence do I have of this?
What have I gained from my academic/employment/extra-curricular
What are my career ambitions/what do I want to be doing in 5 years?
What was my best/worst decision, my greatest achievement?
When did I work in a team/solve a problem/use my initiative?
What are my main strengths and weaknesses?
20. Interview Process –
Introductions – process explained by interviewer
Warm up questions
CV/application form questions
Questions based on selection criteria – “probing”
Questions from candidate
Summing up – next steps
22. Proper Handshake
Firm, but not bone-crushing
Lasts about 3 seconds
May be "pumped" once or twice
from the elbow
Is released after the shake, even if
the introduction continues
Includes good eye contact with
the other person
23. Rule of Thumb – First Impressions last long
Brush your teeth and use a mouthwash.
Your hair should be clean and combed.
Nails should be clean and trimmed.
Be conservative and err on the side of caution. If the company
does not have a dress code, remember that it’s better to over
dress than under dress.
24. Whether you're going for a blue collar job or a white collar job, a
creative role or a business role, there is one general rule when it
comes to what to wear: dress up.
25. • Men can look their professional best wearing one of the many
men suits available to you today. Shirts should be clean and
ironed. If in doubt, wear a classic, conservative tie.
• Women can look their professional best with business attire.
30. • If you have your cell phone, turn it off. Do not put your cell phone
• Bring extra copies of your resume along with a list of references
to offer the interviewer.
• Treat other people you encounter with courtesy and respect. Their
opinions of you might be solicited during hiring decisions.
• Enter the interviewer’s cabin with confidence.
32. • Sit up straight, and lean slightly forward in your chair.
• Show your enthusiasm by keeping an interested expression.
• Establish a comfortable amount of personal space between you
and the interviewer.
• Limit your application of colognes and perfumes.
33. • Make eye contact with the interviewer for a few seconds at a time
• Smile and nod (at appropriate times) when the interviewer is
talking, but, don't overdo it. Don't laugh unless the interviewer
• Be polite and keep an even tone to your speech. Don't be too loud
or too quiet
• Do relax and lean forward a little towards the interviewer so you
appear interested and engaged
34. • Keep your feet on the floor and your back against the lower back
of the chair
• Pay attention, be attentive and interested
• Don't interrupt; Listen
• Stay calm. Keep your emotions to yourself and do not show anger
• Don’t put anything on your lap
• Don't slouch
35. • Speak clearly. Don’t use slang language
• Avoid frequent use of verbal fillers such as “um”, “uh”, “you know”
• Respond to questions specifically and concisely but give sufficient
• Use courtesy markers like “thank you”, “I am honoured”, “it’s my
pleasure” etc. at appropriate times
• Don’t leave the room without saying “thank you”
36. Common Interview
Tell me about yourself
What are your strengths?
What are your weaknesses?
Why did you leave your last job?
Why should we hire you?
Do you consider yourself successful?
What do you know about this organization?
Are you applying for other jobs?
Why do you want to work for this organization?
What are your salary expectations?
40. A Heuristic for Answering Questions
• identify the skill sought by the question so that you can best focus
• give a STAR answer:
Situation—what was the context?
Task—what was the specific problem or need?
Action—what did you do? (produce, write, create, etc.)
Results/resolution—what did you learn? what skills did you develop?
55. Books and websites for further
1. The Interview Rehearsal Book – Deb Gottesman and Buzz
Mauro; Berkley Pub. Group
2. Power Interviews – Neil M. Yeager and Lee Hough
3. Basic Business Communication Skills – Lesikar R.V. and
Flatley M.E.; Tata McGraw Hill Pub. Company Ltd.
4. Effective Communication – Adair J.; Pan Macmillan