SlideShare une entreprise Scribd logo
1  sur  65
BODY LANGUAGE
 PaulEleman says, “We talk with our vocal cords.
 But we communicate with our facial expressions,
 our tone of voice, our whole body.”
MEANING
 “Body    language is the unconscious and
 conscious transmission and interpretation of
 feelings, attitudes, and moods, through:
 body posture, movement, physical state, position
 and relationship to other bodies, objects and
 surroundings, facial expression and eye
 movement”.
KINESICS
 Kinesics    means the study of role of body
  movements such as winking, shrugging, moving,
  walking, laughing etc.
 Movements of the body, or some part of it, used to
  communicate an idea, intention or feeling.
 It is the way people:
• Reinforce the spoken word
• Replace the spoken word using their bodies to
  make visual signals or their voices to make oral but
  non-verbal signals
KINESICS
 To   interpret facial expressions correctly, it is
  important to take the communication context and
  culture into account.
 People in some cultures rarely show emotion
  (China); Asians will smile or laugh softly when
  they are embarrassed.
BODILY SPEAKING…
   According to the social anthropologist, Edward T.
    Hall, in a normal conversation between two
    persons, less than 35% of the social meanings is
    actually transmitted by words.
   So, at least 65% of it is conveyed through the body
    (non-verbal channel).


                                                  6
Verbal Communication-7%
Bodily Movements, Gestures-55%
Voice tone-38%
Importance
 Replace speech
 Regulate flow and rhythm of interaction
 Maintain attention
 Add emphasis to speech
 Make memorable the content of speech
Effective Use of Body Language
 Mind  the body talk
 Be careful with the handshake
 Establish good eye contact
 Communicate at the level of the person before you
 We must be ourselves
 Graceful Movements and Confident posture
  improve the atmosphere at the workplace
NON-VERBAL COMMUNICATION



      FACIAL         APPEARANCE
    EXPRESSIONS       AND ATTIRE



                             USE OF
POSTURE      KINESICS      HANDS/ HEAD




      USE          USE         USE
      OF                       OF
                   OF
     LEGS                     EYES
                  ARMS
FACIAL EXPRESSIONS
 Face  is Index of mind.
 Thoughts of mind and feelings often find
  expression on the face.
 Generally associated with happiness, surprise,
  fear, anger, sadness, bewilderment, astonishment
  and contentment.
FACES




        12
Kinesics: facial expression
   Birdwhistle (1970): the face is
    capable of conveying 250,000
    expressions
FACE
 The  face is capable of conveying 250,000
  expressions (Birdwhistle, 1970).
 Impact factors:
    Verbal Impact, 7 percent
    Vocal Impact, 38 percent
    Facial Impact, 55 percent


                                              14
EYES
*   Most expressive part of human beings.
*   Eyes along with eyebrows, eyelids and the size of pupil convey
    inner most feelings.
*   E.g. Dilated pupil tells that person is surprised or excited.
*   Eye contacts
     - Encouraged in America, Canada, Europe
     - Rude in most Asian countries and in Africa
*   Raising eyebrows
     - “Yes” in Thailand and some Asian countries
     - “Hello” in the Philippines
     - Asking question in India.
                                                                  15
EYES (Cont’d)
*   Winking eye
    -   Sharing secret in America and Europe
    -   flirtatious gesture in other countries
*   Closed eyes
    -   bored or sleepy in America, India.
    -   “I’m listening and concentrating.” in Japan,
         Thailand, China

                                                       16
SMILE, NOSE, EARS
These body parts communicate different things
 Smiling increases sociability, likeability, attraction.
* Ear grasp: eg I’m sorry.” in parts of India
* Cupping the ear: eg. “I can’t hear you.” in all
  societies
* Holding the nose: eg. “Something smells bad.”
  universal
* Nose tap: eg: “It’s confidential.” England
CHEEKS, LIPS AND MOUTH
*   Cheek screw: eg. gesture of praise - Italy
    -   “That’s crazy.” Germany
*   Whistle, yawn, smile, bite, point, sneeze,
    spit….
*   Open mouth: Any display of the open
    mouth is considered very rude in most
    countries.                                   18
GESTURES
 These are observed actions.
 Non vocal bodily movements intended to express
  meaning.
 These may be articulated with hands, arms or body
We categorize
  Gestures into
5 different kinds.
1. Affect Displays
Movements    of the face to convey
 or show emotions
Happy, sad, fear, anger, etc.
2. Emblems
Substitutions for words
Specific verbal translation
EX: “OK,” “peace,” “be quiet”
3. Illustrators
 Accompany     and literally illustrate the
  verbal message
 EX: Saying, “Let’s go” while motioning
  with your hands for them to go, it was
  “this big” while showing how big,
  making a circular motion while talking
  about a circle
Illustrator
      Asking,     “What
       time is it?”
      At    the same
       time, pointing to
       your watch.
4. Regulators
Monitor,  maintain, or
 control the speaking of
 another individual.
EX: nodding your head,
 “keep going,” “speed
 up.”
Regulators
   Who is sending
    an “I’m really
    listening”
    regulator                         QuickTime™ and a
                           TIFF (Uncompressed) decompressor
                              are needed to see this picture.



    message? How
    do you know?
5. Adaptors
   Satisfy a need & are usually
    unconscious
   3 types:
     1.   Self-adaptors
     2.   Alter-adaptors
     3.   Object-adaptors
5. Adaptors
1.   Self-adaptors: satisfy a physical
     need
     EX: scratching your head, pushing
     your hair out of your face
5. Adaptors
1.   Self-adaptors
2.   Alter-adaptors: body movements you
     make in response to your current
     interactions
     EX: crossing your arms when
     someone unpleasant approaches
5. Adaptors
1.   Self-adaptors
2.   Alter-adaptors
3.   Object-adaptors: manipulation of
     objects; often happen when feeling
     hostile
     EX: clicking pen, chewing pencil
SPEECH INDEPENDENT
          GESTURES
 Autonomous   gestures, or emblems
 Direct verbal translation
 High agreement among users
SPEECH RELATED GESTURES
 Illustrators--directly
                    tied to, or accompany, speech.
  Four common types are:
    gestures related to speaker’s referent
    gestures indicating speaker’s relationship to the referent
    visual punctuation
    interaction gestures
REFERENT RELATED
 Characterize  the content of our speech
 Such as pointing at objects
 Pointing in a general direction
RELATIONSHIP TO THE
           REFERENT
 Comment   on the speaker’s orientation to the
  referent
 Eg: How much you care?
PUNCTUATION GESTURES
 Accent or emphasize a single word
 Coincides with the primary voice stress
 Used for commas, periods, etc.....
 Can be accomplished with gestures, body
  movements, and eye and vocal changes too
INTERACTION GESTURES

 Used  to acknowledge the other relative to the
  speaker
 Help to regulate and organize the interaction
 Turn-exchange behaviors
 Nearly 1/2 of gestures in an interaction serve
  this purpose
 Gestures are not limited to a single function
POSTURE
 Itrefers to the way one stands, sits or walk.
 A person's bodily stance communicates a rich
  variety of messages.
 Postures are ways of positioning the body or
  certain parts of it, such as slouching in a chair or
  kneeling in prayer.
•Both postures and gestures are under
more conscious control than facial
expressions and more regulated by
cultural norms and conventions.

•Good posture should be natural and
relaxed, not stiff and tense. As with all
other elements of your speaking, verbal
and non-verbal, it takes practice.
Basic Types of Body Language Postures

 OPEN     / CLOSED: People with arms folded and
  legs crossed and bodies turned away are signaling
  that they are rejecting messages. People showing
  open hands, fully facing you and both feet planted
  on the ground are accepting them.
 A slumped posture indicates that you have low
  spirits, are fatigued or that you feel inferior.
  Whereas, an erect posture shows high spirits and
  confidence.
Basic Types of Body Language
             postures
 FORWARD/      BACK: When people are leaning
 forward and pointing towards you they are actively
 accepting or rejecting the message. When they are
 leaning back, looking up at the ceiling, doodling
 on a pad, cleaning their glasses they are either
 passively absorbing or ignoring it.
HANDS
*   Of all the body parts, the hands are probably used
    most for communicating non-verbally.
*    Hand waves are used for greetings, beckoning, or
    farewells.




                                                  43
HANDS
*   The Italian “good-bye” wave can be interpreted by
    Americans as the gesture of “come here.”
*   The American “good-bye” wave can be interpreted in
    many parts of Europe and Latin America as the signal
    for “no.”




                                                    44
HANDS (Cont’d)
*   Beckoning.
    *   The American way of getting attention (raising a hand
        with the index finger raised above head) could be
        considered rude in Japan, and also means “two” in
        Germany.
    *   The American “come here” gesture could be seen as an
        insult in most Asian countries.
    *   In China, to beckon a waiter to refill your tea, simply
        turn your empty cup upside down.
                                                          45
HANDS (Cont’d)
*   Right hand. The right hand has special significance
    in many societies. In certain countries in the
    Middle East and in Asia, it is best to present
    business cards or gifts, or to pass dishes of food, to
    get an attention, using only the right hand or both.
*   Left hand is considered unclean in much of the
    Middle East and in parts of Indonesia.

                                                     46
HANDS (Cont’d)
*   Hang loose. (thumb and little finger extended)
*   could convey different meanings:
    *   in Hawaii, it’s a way of saying, “Stay cool,” or “Relax.”
    *   in Japan, it means six.
    *   In Mexico (do vertically), it means, “Would you like a
        drink?”


                                                           47
HANDS (Cont’d)
*   Clapping hands.
    *   Russians and Chinese may use applause to
        greet someone.
    *   In many central and eastern Europe, audience
        frequently clap in rhythm.




                                                       48
HANDSHAKE
*   Handshaking is a form of
    greeting in most Western
    cultures.
    *   In the Middle East, a gentle grip is
        appropriate.
    *   In most Asian cultures, a gentle
        grip and an avoidance of direct eye
        contact is appropriate.




                                               49
HANDSHAKE
Types of Handshake
 A firm handshake: shows confidence and keenness.
   A limp handshake: shows lack of confidence, inferiority
    complex.
   A clasp: using both hands suggest high degree of warmth and
    respect.
   A vice like grip: a right grip which makes the other person
    uncomfortable, suggest some kind of dominance.




                                                             50
The knuckle Grinder
Handshakes
Proxemics:
Common Gesture Clusters
         Evaluation:
Evaluation gestures say that the other person is
  being thoughtful or is considering what you
  are saying. Sometimes in a friendly way
  sometimes in an unfriendly way.
Typical evaluation gestures include
 tilted head,
 hand to cheek,
 leaning forward and
 chin stroking
Common Gesture Clusters
            Evaluation:
Sometimes evaluation gestures take on a critical
  aspect.
 The body is more drawn back
 The hand is to the face but the chin is in the palm
  of the hand with one finger going up the cheek and
  the other fingers positioned below the mouth.
 This is generally an unfavorable gesture.
Common Gesture Clusters
         Evaluation:
To gain time for evaluating the situation
 people use cigarette or pipe smoking habits,
 removing eyeglasses.
A final negative evaluation gesture is
 dropping his eyeglasses to the lower bridge
 of noise and peering over them.
This gesture usually causes a negative
 emotional overreaction in other people.
Body Language (Kinesics):
Body Language (Kinesics):
Body Language (Kinesics):
FINGERS
*   The “O.K.” signal. (the thumb and forefinger form
    a circle) means
    *    “fine,” or “O.K.” in most cultures,
    *   “zero” or “worthless” in some parts of Europe
    *   “money” in Japan
    *   an insult in Greece, Brazil, Italy, Turkey, Russia and
        some other countries

                                                            62
FINGERS (Cont’d)
*   “Thumb-up” means:
    *   “O.K.” “good job” or “fine” in most cultures,
    *   “Up yours!” in Australia
    *   “Five” in Japan; “One” in Germany
*   Avoid a thumb-up in these countries: Australia,
    New Zealand, Greece, Turkey, Iran, Russia, and
    most African countries.

                                                        63
Appearance & Attire
A   man is recognized by his “dress & address”.
 “Address” means the way person speak to the
  others.
 Initially the audience judge the speaker from his
  physical appearance, physique, attractiveness,
  personal hygiene, body odour, hair style and even
  from our skin tone.
Activity
 Watch a scene from a television drama with the
 sound turned down, paying particular attention to
  non-verbal clues. Watch again with sound. How
   much of a contribution has the performance of
non-verbal codes made to the meaning of the scene
        and the identity of the characters?

Contenu connexe

Tendances

Presentation(body language)
Presentation(body language)Presentation(body language)
Presentation(body language)Arpita Palve
 
Non Verbal communication and use of body language expression
Non Verbal communication and use of body language expressionNon Verbal communication and use of body language expression
Non Verbal communication and use of body language expressionDeepak Agarwal
 
Nonverbal Communication
Nonverbal CommunicationNonverbal Communication
Nonverbal CommunicationSahil Mahajan
 
Body Language
Body LanguageBody Language
Body LanguageMariusz
 
Body Language by N.G.Palit. Body Language is the language which our body sp...
Body Language  by  N.G.Palit. Body Language is the language which our body sp...Body Language  by  N.G.Palit. Body Language is the language which our body sp...
Body Language by N.G.Palit. Body Language is the language which our body sp...Nanda Palit
 
Body Language The Hidden Language
Body Language The Hidden LanguageBody Language The Hidden Language
Body Language The Hidden LanguageBrad Nunnally
 
Communication body language
Communication   body languageCommunication   body language
Communication body languageSeta Wicaksana
 
Body Language
Body LanguageBody Language
Body LanguageM-Mi DOo
 
Non verbal communication
Non verbal communicationNon verbal communication
Non verbal communicationSonali Chawla
 
Body Language
Body LanguageBody Language
Body LanguageKThapar
 
38 gestures of body language
38 gestures of body language38 gestures of body language
38 gestures of body languagemelodeepop
 
PPT on "Body language''
PPT on "Body language''PPT on "Body language''
PPT on "Body language''Umang Thakkar
 

Tendances (20)

Presentation(body language)
Presentation(body language)Presentation(body language)
Presentation(body language)
 
Non Verbal communication and use of body language expression
Non Verbal communication and use of body language expressionNon Verbal communication and use of body language expression
Non Verbal communication and use of body language expression
 
Body Language
Body LanguageBody Language
Body Language
 
Body language
Body languageBody language
Body language
 
BODY LANGUAGE
BODY LANGUAGEBODY LANGUAGE
BODY LANGUAGE
 
Nonverbal Communication
Nonverbal CommunicationNonverbal Communication
Nonverbal Communication
 
Bodylanguage 120928022827-phpapp02
Bodylanguage 120928022827-phpapp02Bodylanguage 120928022827-phpapp02
Bodylanguage 120928022827-phpapp02
 
Body Language
Body LanguageBody Language
Body Language
 
Body language
Body languageBody language
Body language
 
Body Language by N.G.Palit. Body Language is the language which our body sp...
Body Language  by  N.G.Palit. Body Language is the language which our body sp...Body Language  by  N.G.Palit. Body Language is the language which our body sp...
Body Language by N.G.Palit. Body Language is the language which our body sp...
 
Body Language Presentation
Body Language PresentationBody Language Presentation
Body Language Presentation
 
Body Language The Hidden Language
Body Language The Hidden LanguageBody Language The Hidden Language
Body Language The Hidden Language
 
Body Langauge
Body LangaugeBody Langauge
Body Langauge
 
Communication body language
Communication   body languageCommunication   body language
Communication body language
 
Body language
Body languageBody language
Body language
 
Body Language
Body LanguageBody Language
Body Language
 
Non verbal communication
Non verbal communicationNon verbal communication
Non verbal communication
 
Body Language
Body LanguageBody Language
Body Language
 
38 gestures of body language
38 gestures of body language38 gestures of body language
38 gestures of body language
 
PPT on "Body language''
PPT on "Body language''PPT on "Body language''
PPT on "Body language''
 

En vedette

10 Powerful Body Language Tips for your next Presentation
10 Powerful Body Language Tips for your next Presentation10 Powerful Body Language Tips for your next Presentation
10 Powerful Body Language Tips for your next PresentationSOAP Presentations
 
The 15 Most Common Body Language Mistakes
The 15 Most Common Body Language MistakesThe 15 Most Common Body Language Mistakes
The 15 Most Common Body Language MistakesBernard Marr
 
feature processing and modelling for 6D motion gesture database.....
feature processing and modelling for 6D motion gesture database.....feature processing and modelling for 6D motion gesture database.....
feature processing and modelling for 6D motion gesture database.....jcmcsiit
 
Body language in the Work Place
Body language in the Work PlaceBody language in the Work Place
Body language in the Work PlaceSurbhi Mantri
 
Real time gesture recognition of human hand
Real time gesture recognition of human handReal time gesture recognition of human hand
Real time gesture recognition of human handVishnu Kudumula
 
Importance of Body Language
Importance of Body LanguageImportance of Body Language
Importance of Body LanguageSaila Sri
 
Body Language Presentation
Body Language PresentationBody Language Presentation
Body Language PresentationJaffar Mohammed
 
10 Powerful Lessons Leaders Can Learn From Basketball
10 Powerful Lessons Leaders Can Learn From Basketball10 Powerful Lessons Leaders Can Learn From Basketball
10 Powerful Lessons Leaders Can Learn From BasketballBrian Downard
 
Cross Culture Communication by Bharat Sahai
Cross Culture Communication by Bharat SahaiCross Culture Communication by Bharat Sahai
Cross Culture Communication by Bharat SahaiBharat Sahai
 
Bodylanguage and culture - My website moved now to Boxolog.com
Bodylanguage and culture - My website moved now to Boxolog.comBodylanguage and culture - My website moved now to Boxolog.com
Bodylanguage and culture - My website moved now to Boxolog.comBoxolog.com
 
Communication Body Language & Facial Expressions
Communication Body Language & Facial ExpressionsCommunication Body Language & Facial Expressions
Communication Body Language & Facial ExpressionsEsra Karahan
 
Gestures facial expressions body language 1
Gestures facial expressions body language 1Gestures facial expressions body language 1
Gestures facial expressions body language 1philmiuc
 

En vedette (20)

Body language ppt
Body language pptBody language ppt
Body language ppt
 
Body Language
Body LanguageBody Language
Body Language
 
10 Powerful Body Language Tips for your next Presentation
10 Powerful Body Language Tips for your next Presentation10 Powerful Body Language Tips for your next Presentation
10 Powerful Body Language Tips for your next Presentation
 
The 15 Most Common Body Language Mistakes
The 15 Most Common Body Language MistakesThe 15 Most Common Body Language Mistakes
The 15 Most Common Body Language Mistakes
 
feature processing and modelling for 6D motion gesture database.....
feature processing and modelling for 6D motion gesture database.....feature processing and modelling for 6D motion gesture database.....
feature processing and modelling for 6D motion gesture database.....
 
Body language in the Work Place
Body language in the Work PlaceBody language in the Work Place
Body language in the Work Place
 
Body language at work
Body language at workBody language at work
Body language at work
 
Decision and Culture
Decision and CultureDecision and Culture
Decision and Culture
 
Real time gesture recognition of human hand
Real time gesture recognition of human handReal time gesture recognition of human hand
Real time gesture recognition of human hand
 
Importance of Body Language
Importance of Body LanguageImportance of Body Language
Importance of Body Language
 
Gestures Presentation
Gestures PresentationGestures Presentation
Gestures Presentation
 
Body Language Presentation
Body Language PresentationBody Language Presentation
Body Language Presentation
 
10 Powerful Lessons Leaders Can Learn From Basketball
10 Powerful Lessons Leaders Can Learn From Basketball10 Powerful Lessons Leaders Can Learn From Basketball
10 Powerful Lessons Leaders Can Learn From Basketball
 
Cross Culture Communication by Bharat Sahai
Cross Culture Communication by Bharat SahaiCross Culture Communication by Bharat Sahai
Cross Culture Communication by Bharat Sahai
 
Matrices
MatricesMatrices
Matrices
 
Bodylanguage and culture - My website moved now to Boxolog.com
Bodylanguage and culture - My website moved now to Boxolog.comBodylanguage and culture - My website moved now to Boxolog.com
Bodylanguage and culture - My website moved now to Boxolog.com
 
Communication Body Language & Facial Expressions
Communication Body Language & Facial ExpressionsCommunication Body Language & Facial Expressions
Communication Body Language & Facial Expressions
 
Matrices
MatricesMatrices
Matrices
 
Gestures and body language
Gestures and body languageGestures and body language
Gestures and body language
 
Gestures facial expressions body language 1
Gestures facial expressions body language 1Gestures facial expressions body language 1
Gestures facial expressions body language 1
 

Similaire à Body language[1]

Body language
Body languageBody language
Body languageJasil Raj
 
E-book Body language (bahasa tubuh) Dr. Haya Bint Ali Bin Hassan Al Noaimi
E-book Body language (bahasa tubuh) Dr. Haya Bint Ali Bin Hassan Al NoaimiE-book Body language (bahasa tubuh) Dr. Haya Bint Ali Bin Hassan Al Noaimi
E-book Body language (bahasa tubuh) Dr. Haya Bint Ali Bin Hassan Al NoaimiNur Arifaizal Basri
 
Day 1 (27.4.2020) Body Language
Day 1 (27.4.2020) Body LanguageDay 1 (27.4.2020) Body Language
Day 1 (27.4.2020) Body LanguageVISHNUPRIYAN T
 
BODY LANGUAGE AND USES TO READ THE PEOPLE
BODY LANGUAGE AND USES TO READ THE PEOPLEBODY LANGUAGE AND USES TO READ THE PEOPLE
BODY LANGUAGE AND USES TO READ THE PEOPLEDR.P.S SUDHAKAR
 
Body language tips & tricks
Body language tips & tricksBody language tips & tricks
Body language tips & tricksAhmed Elhenedy
 
body language and communication
body language and communicationbody language and communication
body language and communicationWardah Azhar
 
Identifying no nverbals using emotional intelligence.
Identifying no nverbals using emotional intelligence.Identifying no nverbals using emotional intelligence.
Identifying no nverbals using emotional intelligence.Dr. Pratik SURANA
 
Body Language
Body LanguageBody Language
Body Languageamitdesai
 
P29: Basic Kinesics for the Investigator
P29: Basic Kinesics for the InvestigatorP29: Basic Kinesics for the Investigator
P29: Basic Kinesics for the InvestigatorHarve Abella
 

Similaire à Body language[1] (20)

Body language
Body languageBody language
Body language
 
E-book Body language (bahasa tubuh) Dr. Haya Bint Ali Bin Hassan Al Noaimi
E-book Body language (bahasa tubuh) Dr. Haya Bint Ali Bin Hassan Al NoaimiE-book Body language (bahasa tubuh) Dr. Haya Bint Ali Bin Hassan Al Noaimi
E-book Body language (bahasa tubuh) Dr. Haya Bint Ali Bin Hassan Al Noaimi
 
Day 1 (27.4.2020) Body Language
Day 1 (27.4.2020) Body LanguageDay 1 (27.4.2020) Body Language
Day 1 (27.4.2020) Body Language
 
Body language
Body languageBody language
Body language
 
BODY LANGUAGE AND USES TO READ THE PEOPLE
BODY LANGUAGE AND USES TO READ THE PEOPLEBODY LANGUAGE AND USES TO READ THE PEOPLE
BODY LANGUAGE AND USES TO READ THE PEOPLE
 
Body language tips & tricks
Body language tips & tricksBody language tips & tricks
Body language tips & tricks
 
body language and communication
body language and communicationbody language and communication
body language and communication
 
Body language
Body languageBody language
Body language
 
Non verbal comm.
Non verbal comm.Non verbal comm.
Non verbal comm.
 
Identifying no nverbals using emotional intelligence.
Identifying no nverbals using emotional intelligence.Identifying no nverbals using emotional intelligence.
Identifying no nverbals using emotional intelligence.
 
Body Language Part 1
Body  Language  Part 1Body  Language  Part 1
Body Language Part 1
 
119176
119176119176
119176
 
Body language
Body languageBody language
Body language
 
Non verbal
Non verbalNon verbal
Non verbal
 
Body Language
Body LanguageBody Language
Body Language
 
Body language
Body languageBody language
Body language
 
"Kinesics"
 "Kinesics" "Kinesics"
"Kinesics"
 
Shiwani body language
Shiwani body languageShiwani body language
Shiwani body language
 
P29: Basic Kinesics for the Investigator
P29: Basic Kinesics for the InvestigatorP29: Basic Kinesics for the Investigator
P29: Basic Kinesics for the Investigator
 
Body language
Body languageBody language
Body language
 

Plus de Nikhi Jain

presentation on matrix
 presentation on matrix presentation on matrix
presentation on matrixNikhi Jain
 
Competition act
Competition actCompetition act
Competition actNikhi Jain
 
news related to sebi
news related to sebinews related to sebi
news related to sebiNikhi Jain
 
Product design
Product designProduct design
Product designNikhi Jain
 
N. R. Narayan murthy and his management functions
N. R. Narayan murthy and his management functionsN. R. Narayan murthy and his management functions
N. R. Narayan murthy and his management functionsNikhi Jain
 
Operating system and its function
Operating system and its functionOperating system and its function
Operating system and its functionNikhi Jain
 

Plus de Nikhi Jain (6)

presentation on matrix
 presentation on matrix presentation on matrix
presentation on matrix
 
Competition act
Competition actCompetition act
Competition act
 
news related to sebi
news related to sebinews related to sebi
news related to sebi
 
Product design
Product designProduct design
Product design
 
N. R. Narayan murthy and his management functions
N. R. Narayan murthy and his management functionsN. R. Narayan murthy and his management functions
N. R. Narayan murthy and his management functions
 
Operating system and its function
Operating system and its functionOperating system and its function
Operating system and its function
 

Dernier

trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdftrending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdfMintel Group
 
Introducing the Analogic framework for business planning applications
Introducing the Analogic framework for business planning applicationsIntroducing the Analogic framework for business planning applications
Introducing the Analogic framework for business planning applicationsKnowledgeSeed
 
Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...Peter Ward
 
Healthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare NewsletterHealthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare NewsletterJamesConcepcion7
 
Driving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon HarmerDriving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon HarmerAggregage
 
Interoperability and ecosystems: Assembling the industrial metaverse
Interoperability and ecosystems:  Assembling the industrial metaverseInteroperability and ecosystems:  Assembling the industrial metaverse
Interoperability and ecosystems: Assembling the industrial metaverseSiemens
 
Appkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptxAppkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptxappkodes
 
Effective Strategies for Maximizing Your Profit When Selling Gold Jewelry
Effective Strategies for Maximizing Your Profit When Selling Gold JewelryEffective Strategies for Maximizing Your Profit When Selling Gold Jewelry
Effective Strategies for Maximizing Your Profit When Selling Gold JewelryWhittensFineJewelry1
 
Jewish Resources in the Family Resource Centre
Jewish Resources in the Family Resource CentreJewish Resources in the Family Resource Centre
Jewish Resources in the Family Resource CentreNZSG
 
PSCC - Capability Statement Presentation
PSCC - Capability Statement PresentationPSCC - Capability Statement Presentation
PSCC - Capability Statement PresentationAnamaria Contreras
 
Pitch Deck Teardown: Xpanceo's $40M Seed deck
Pitch Deck Teardown: Xpanceo's $40M Seed deckPitch Deck Teardown: Xpanceo's $40M Seed deck
Pitch Deck Teardown: Xpanceo's $40M Seed deckHajeJanKamps
 
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...Operational Excellence Consulting
 
Psychic Reading | Spiritual Guidance – Astro Ganesh Ji
Psychic Reading | Spiritual Guidance – Astro Ganesh JiPsychic Reading | Spiritual Guidance – Astro Ganesh Ji
Psychic Reading | Spiritual Guidance – Astro Ganesh Jiastral oracle
 
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...ssuserf63bd7
 
Data Analytics Strategy Toolkit and Templates
Data Analytics Strategy Toolkit and TemplatesData Analytics Strategy Toolkit and Templates
Data Analytics Strategy Toolkit and TemplatesAurelien Domont, MBA
 
Cyber Security Training in Office Environment
Cyber Security Training in Office EnvironmentCyber Security Training in Office Environment
Cyber Security Training in Office Environmentelijahj01012
 
Excvation Safety for safety officers reference
Excvation Safety for safety officers referenceExcvation Safety for safety officers reference
Excvation Safety for safety officers referencessuser2c065e
 
Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...
Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...
Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...Aggregage
 
NAB Show Exhibitor List 2024 - Exhibitors Data
NAB Show Exhibitor List 2024 - Exhibitors DataNAB Show Exhibitor List 2024 - Exhibitors Data
NAB Show Exhibitor List 2024 - Exhibitors DataExhibitors Data
 

Dernier (20)

trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdftrending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
 
Introducing the Analogic framework for business planning applications
Introducing the Analogic framework for business planning applicationsIntroducing the Analogic framework for business planning applications
Introducing the Analogic framework for business planning applications
 
Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...
 
Healthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare NewsletterHealthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare Newsletter
 
Driving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon HarmerDriving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon Harmer
 
Interoperability and ecosystems: Assembling the industrial metaverse
Interoperability and ecosystems:  Assembling the industrial metaverseInteroperability and ecosystems:  Assembling the industrial metaverse
Interoperability and ecosystems: Assembling the industrial metaverse
 
Appkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptxAppkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptx
 
Effective Strategies for Maximizing Your Profit When Selling Gold Jewelry
Effective Strategies for Maximizing Your Profit When Selling Gold JewelryEffective Strategies for Maximizing Your Profit When Selling Gold Jewelry
Effective Strategies for Maximizing Your Profit When Selling Gold Jewelry
 
Jewish Resources in the Family Resource Centre
Jewish Resources in the Family Resource CentreJewish Resources in the Family Resource Centre
Jewish Resources in the Family Resource Centre
 
The Bizz Quiz-E-Summit-E-Cell-IITPatna.pptx
The Bizz Quiz-E-Summit-E-Cell-IITPatna.pptxThe Bizz Quiz-E-Summit-E-Cell-IITPatna.pptx
The Bizz Quiz-E-Summit-E-Cell-IITPatna.pptx
 
PSCC - Capability Statement Presentation
PSCC - Capability Statement PresentationPSCC - Capability Statement Presentation
PSCC - Capability Statement Presentation
 
Pitch Deck Teardown: Xpanceo's $40M Seed deck
Pitch Deck Teardown: Xpanceo's $40M Seed deckPitch Deck Teardown: Xpanceo's $40M Seed deck
Pitch Deck Teardown: Xpanceo's $40M Seed deck
 
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
 
Psychic Reading | Spiritual Guidance – Astro Ganesh Ji
Psychic Reading | Spiritual Guidance – Astro Ganesh JiPsychic Reading | Spiritual Guidance – Astro Ganesh Ji
Psychic Reading | Spiritual Guidance – Astro Ganesh Ji
 
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
 
Data Analytics Strategy Toolkit and Templates
Data Analytics Strategy Toolkit and TemplatesData Analytics Strategy Toolkit and Templates
Data Analytics Strategy Toolkit and Templates
 
Cyber Security Training in Office Environment
Cyber Security Training in Office EnvironmentCyber Security Training in Office Environment
Cyber Security Training in Office Environment
 
Excvation Safety for safety officers reference
Excvation Safety for safety officers referenceExcvation Safety for safety officers reference
Excvation Safety for safety officers reference
 
Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...
Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...
Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...
 
NAB Show Exhibitor List 2024 - Exhibitors Data
NAB Show Exhibitor List 2024 - Exhibitors DataNAB Show Exhibitor List 2024 - Exhibitors Data
NAB Show Exhibitor List 2024 - Exhibitors Data
 

Body language[1]

  • 2.  PaulEleman says, “We talk with our vocal cords. But we communicate with our facial expressions, our tone of voice, our whole body.”
  • 3. MEANING  “Body language is the unconscious and conscious transmission and interpretation of feelings, attitudes, and moods, through: body posture, movement, physical state, position and relationship to other bodies, objects and surroundings, facial expression and eye movement”.
  • 4. KINESICS  Kinesics means the study of role of body movements such as winking, shrugging, moving, walking, laughing etc.  Movements of the body, or some part of it, used to communicate an idea, intention or feeling.  It is the way people: • Reinforce the spoken word • Replace the spoken word using their bodies to make visual signals or their voices to make oral but non-verbal signals
  • 5. KINESICS  To interpret facial expressions correctly, it is important to take the communication context and culture into account.  People in some cultures rarely show emotion (China); Asians will smile or laugh softly when they are embarrassed.
  • 6. BODILY SPEAKING…  According to the social anthropologist, Edward T. Hall, in a normal conversation between two persons, less than 35% of the social meanings is actually transmitted by words.  So, at least 65% of it is conveyed through the body (non-verbal channel). 6
  • 7. Verbal Communication-7% Bodily Movements, Gestures-55% Voice tone-38%
  • 8. Importance  Replace speech  Regulate flow and rhythm of interaction  Maintain attention  Add emphasis to speech  Make memorable the content of speech
  • 9. Effective Use of Body Language  Mind the body talk  Be careful with the handshake  Establish good eye contact  Communicate at the level of the person before you  We must be ourselves  Graceful Movements and Confident posture improve the atmosphere at the workplace
  • 10. NON-VERBAL COMMUNICATION FACIAL APPEARANCE EXPRESSIONS AND ATTIRE USE OF POSTURE KINESICS HANDS/ HEAD USE USE USE OF OF OF LEGS EYES ARMS
  • 11. FACIAL EXPRESSIONS  Face is Index of mind.  Thoughts of mind and feelings often find expression on the face.  Generally associated with happiness, surprise, fear, anger, sadness, bewilderment, astonishment and contentment.
  • 12. FACES 12
  • 13. Kinesics: facial expression  Birdwhistle (1970): the face is capable of conveying 250,000 expressions
  • 14. FACE  The face is capable of conveying 250,000 expressions (Birdwhistle, 1970).  Impact factors:  Verbal Impact, 7 percent  Vocal Impact, 38 percent  Facial Impact, 55 percent  14
  • 15. EYES * Most expressive part of human beings. * Eyes along with eyebrows, eyelids and the size of pupil convey inner most feelings. * E.g. Dilated pupil tells that person is surprised or excited. * Eye contacts - Encouraged in America, Canada, Europe - Rude in most Asian countries and in Africa * Raising eyebrows - “Yes” in Thailand and some Asian countries - “Hello” in the Philippines - Asking question in India. 15
  • 16. EYES (Cont’d) * Winking eye - Sharing secret in America and Europe - flirtatious gesture in other countries * Closed eyes - bored or sleepy in America, India. - “I’m listening and concentrating.” in Japan, Thailand, China 16
  • 17. SMILE, NOSE, EARS These body parts communicate different things  Smiling increases sociability, likeability, attraction. * Ear grasp: eg I’m sorry.” in parts of India * Cupping the ear: eg. “I can’t hear you.” in all societies * Holding the nose: eg. “Something smells bad.” universal * Nose tap: eg: “It’s confidential.” England
  • 18. CHEEKS, LIPS AND MOUTH * Cheek screw: eg. gesture of praise - Italy - “That’s crazy.” Germany * Whistle, yawn, smile, bite, point, sneeze, spit…. * Open mouth: Any display of the open mouth is considered very rude in most countries. 18
  • 19. GESTURES  These are observed actions.  Non vocal bodily movements intended to express meaning.  These may be articulated with hands, arms or body
  • 20. We categorize Gestures into 5 different kinds.
  • 21. 1. Affect Displays Movements of the face to convey or show emotions Happy, sad, fear, anger, etc.
  • 22. 2. Emblems Substitutions for words Specific verbal translation EX: “OK,” “peace,” “be quiet”
  • 23. 3. Illustrators  Accompany and literally illustrate the verbal message  EX: Saying, “Let’s go” while motioning with your hands for them to go, it was “this big” while showing how big, making a circular motion while talking about a circle
  • 24. Illustrator Asking, “What time is it?” At the same time, pointing to your watch.
  • 25. 4. Regulators Monitor, maintain, or control the speaking of another individual. EX: nodding your head, “keep going,” “speed up.”
  • 26. Regulators  Who is sending an “I’m really listening” regulator QuickTime™ and a TIFF (Uncompressed) decompressor are needed to see this picture. message? How do you know?
  • 27. 5. Adaptors  Satisfy a need & are usually unconscious  3 types: 1. Self-adaptors 2. Alter-adaptors 3. Object-adaptors
  • 28. 5. Adaptors 1. Self-adaptors: satisfy a physical need EX: scratching your head, pushing your hair out of your face
  • 29. 5. Adaptors 1. Self-adaptors 2. Alter-adaptors: body movements you make in response to your current interactions EX: crossing your arms when someone unpleasant approaches
  • 30. 5. Adaptors 1. Self-adaptors 2. Alter-adaptors 3. Object-adaptors: manipulation of objects; often happen when feeling hostile EX: clicking pen, chewing pencil
  • 31. SPEECH INDEPENDENT GESTURES  Autonomous gestures, or emblems  Direct verbal translation  High agreement among users
  • 32. SPEECH RELATED GESTURES  Illustrators--directly tied to, or accompany, speech. Four common types are:  gestures related to speaker’s referent  gestures indicating speaker’s relationship to the referent  visual punctuation  interaction gestures
  • 33. REFERENT RELATED  Characterize the content of our speech  Such as pointing at objects  Pointing in a general direction
  • 34. RELATIONSHIP TO THE REFERENT  Comment on the speaker’s orientation to the referent  Eg: How much you care?
  • 35. PUNCTUATION GESTURES  Accent or emphasize a single word  Coincides with the primary voice stress  Used for commas, periods, etc.....  Can be accomplished with gestures, body movements, and eye and vocal changes too
  • 36. INTERACTION GESTURES  Used to acknowledge the other relative to the speaker  Help to regulate and organize the interaction  Turn-exchange behaviors  Nearly 1/2 of gestures in an interaction serve this purpose  Gestures are not limited to a single function
  • 37. POSTURE  Itrefers to the way one stands, sits or walk.  A person's bodily stance communicates a rich variety of messages.  Postures are ways of positioning the body or certain parts of it, such as slouching in a chair or kneeling in prayer.
  • 38. •Both postures and gestures are under more conscious control than facial expressions and more regulated by cultural norms and conventions. •Good posture should be natural and relaxed, not stiff and tense. As with all other elements of your speaking, verbal and non-verbal, it takes practice.
  • 39. Basic Types of Body Language Postures  OPEN / CLOSED: People with arms folded and legs crossed and bodies turned away are signaling that they are rejecting messages. People showing open hands, fully facing you and both feet planted on the ground are accepting them.  A slumped posture indicates that you have low spirits, are fatigued or that you feel inferior. Whereas, an erect posture shows high spirits and confidence.
  • 40. Basic Types of Body Language postures  FORWARD/ BACK: When people are leaning forward and pointing towards you they are actively accepting or rejecting the message. When they are leaning back, looking up at the ceiling, doodling on a pad, cleaning their glasses they are either passively absorbing or ignoring it.
  • 41.
  • 42.
  • 43. HANDS * Of all the body parts, the hands are probably used most for communicating non-verbally. * Hand waves are used for greetings, beckoning, or farewells. 43
  • 44. HANDS * The Italian “good-bye” wave can be interpreted by Americans as the gesture of “come here.” * The American “good-bye” wave can be interpreted in many parts of Europe and Latin America as the signal for “no.” 44
  • 45. HANDS (Cont’d) * Beckoning. * The American way of getting attention (raising a hand with the index finger raised above head) could be considered rude in Japan, and also means “two” in Germany. * The American “come here” gesture could be seen as an insult in most Asian countries. * In China, to beckon a waiter to refill your tea, simply turn your empty cup upside down. 45
  • 46. HANDS (Cont’d) * Right hand. The right hand has special significance in many societies. In certain countries in the Middle East and in Asia, it is best to present business cards or gifts, or to pass dishes of food, to get an attention, using only the right hand or both. * Left hand is considered unclean in much of the Middle East and in parts of Indonesia. 46
  • 47. HANDS (Cont’d) * Hang loose. (thumb and little finger extended) * could convey different meanings: * in Hawaii, it’s a way of saying, “Stay cool,” or “Relax.” * in Japan, it means six. * In Mexico (do vertically), it means, “Would you like a drink?” 47
  • 48. HANDS (Cont’d) * Clapping hands. * Russians and Chinese may use applause to greet someone. * In many central and eastern Europe, audience frequently clap in rhythm. 48
  • 49. HANDSHAKE * Handshaking is a form of greeting in most Western cultures. * In the Middle East, a gentle grip is appropriate. * In most Asian cultures, a gentle grip and an avoidance of direct eye contact is appropriate. 49
  • 50. HANDSHAKE Types of Handshake  A firm handshake: shows confidence and keenness.  A limp handshake: shows lack of confidence, inferiority complex.  A clasp: using both hands suggest high degree of warmth and respect.  A vice like grip: a right grip which makes the other person uncomfortable, suggest some kind of dominance. 50
  • 51.
  • 55. Common Gesture Clusters Evaluation: Evaluation gestures say that the other person is being thoughtful or is considering what you are saying. Sometimes in a friendly way sometimes in an unfriendly way. Typical evaluation gestures include  tilted head,  hand to cheek,  leaning forward and  chin stroking
  • 56. Common Gesture Clusters Evaluation: Sometimes evaluation gestures take on a critical aspect.  The body is more drawn back  The hand is to the face but the chin is in the palm of the hand with one finger going up the cheek and the other fingers positioned below the mouth.  This is generally an unfavorable gesture.
  • 57. Common Gesture Clusters Evaluation: To gain time for evaluating the situation people use cigarette or pipe smoking habits, removing eyeglasses. A final negative evaluation gesture is dropping his eyeglasses to the lower bridge of noise and peering over them. This gesture usually causes a negative emotional overreaction in other people.
  • 58.
  • 62. FINGERS * The “O.K.” signal. (the thumb and forefinger form a circle) means * “fine,” or “O.K.” in most cultures, * “zero” or “worthless” in some parts of Europe * “money” in Japan * an insult in Greece, Brazil, Italy, Turkey, Russia and some other countries 62
  • 63. FINGERS (Cont’d) * “Thumb-up” means: * “O.K.” “good job” or “fine” in most cultures, * “Up yours!” in Australia * “Five” in Japan; “One” in Germany * Avoid a thumb-up in these countries: Australia, New Zealand, Greece, Turkey, Iran, Russia, and most African countries. 63
  • 64. Appearance & Attire A man is recognized by his “dress & address”.  “Address” means the way person speak to the others.  Initially the audience judge the speaker from his physical appearance, physique, attractiveness, personal hygiene, body odour, hair style and even from our skin tone.
  • 65. Activity Watch a scene from a television drama with the sound turned down, paying particular attention to non-verbal clues. Watch again with sound. How much of a contribution has the performance of non-verbal codes made to the meaning of the scene and the identity of the characters?