SMS4Hospital is a solution for Hospitals wishing to send SMS appointments reminders to the patients, and much more.
It is the alternative to Internet SMS service providers.
2. Apt reminder Alerts relay Emergency Plan Postoperative follow-up Network security Cost control IT Integration
SMS and healthcare institutions
Different uses of SMS in the healthcare sector
Benefits for the healthcare institutions
Benefits for the patients
Overview of the SMS4Hospital offer
– Appointments reminder
– System monitoring
– Emergency plan
– Postoperative follow-up
– Secure access to patient files, general information
3. Apt reminder Alerts relay Emergency Plan Postoperative follow-up Network security Cost control IT Integration
Appointments reminder by SMS
10 to 15 % of medical examinations are missed
when patients miss their appointments
How much does a missed appointment cost to the
hospital?
Example of the radiology department :
Each scan costs £30
10% of 10,000 examinations planned every year are
missed
Annual lost for the department : £30 000
4. Apt reminder Alerts relay Emergency Plan Postoperative follow-up Network security Cost control IT Integration
Appointments reminder by SMS
Sends SMS to patients to remind them of their
upcoming appointment
Includes preoperative recommendations or
documents to bring along on the day of the
examination
A SMS is sent on the day the appointment is
made, on the eve of the appointment... and
also the day after to wish them a good
recovery!
5. Apt reminder Alerts relay Emergency Plan Postoperative follow-up Network security Cost control IT Integration
Appointment cancellations by
SMS
An equipment failure at the radiology
department can require rescheduling of up to
100 appointments per day
A SMS is sent to cancel the appointment with
the patient
The SMS invites the patient to get in touch
with the medical secretary to book another
appointment
6. Apt reminder Alerts relay Emergency Plan Postoperative follow-up Network security Cost control IT Integration
Relaying alerts by SMS
In case of a system failure, one of the
accredited department managers sends an
SMS to the system
The SMS is authenticated by the sender's
mobile phone number
A series of SMS are sent to a predefined list of
recipients, containing the manager’s initial
SMS
7. Apt reminder Alerts relay Emergency Plan Postoperative follow-up Network security Cost control IT Integration
Relais d’alertes – comment ça
marche ?
User imports list of recipients on a text file
Groups of recipients are categorized on the text
file
Alert is generated by incoming SMS and relayed
to the recipients after authentication of sender's
mobile phone number
SMS delivered report
Management of answers
Incoming SMS in the same format than a
conversation
Confidentiality of lists between departments
Each user only see their own lists
8. Apt reminder Alerts relay Emergency Plan Postoperative follow-up Network security Cost control IT Integration
« Emergency Plan » by SMS
Quickly mobilize the requested medical staff
By mobile: compatible with all mobile phones
By landline:* a voice message is transmitted
No smartphone required
No installation of application required
Works even when the internet connection is
disconnected
Capacity to send up to 50 SMS/minute/SMS
Router
* Compatible with most fixed line operators.
9. Apt reminder Alerts relay Emergency Plan Postoperative follow-up Network security Cost control IT Integration
Post-operative medical follow-
up
A reminder to take medication sent by SMS
Medical follow-up of patients after their release from the
healthcare institution
Example of the Timone Hospital
Established n 2008, a daily SMS reminds patients undergoing coronary angioplasty to take their
antiplatelet therapy. Previously, an average of, 15% of patients stopped the treatment, which significantly
reduces the risk of myocardial infraction after the installation of a "stent".
Example of the Emailleurs clinic
This solution has also been implemented in the surgical ward of the Emailleurs clinic in Limoges, which
offers SMS reports of patients treated surgically for obesity. While the institution previously lost sight of
54% of its patients over a three year period, after a year of experimentation 33 of the 35 patients that
had been operated on continued to communicate their weight each week by SMS.
10. Apt reminder Alerts relay Emergency Plan Postoperative follow-up Network security Cost control IT Integration
Access to sensitive applications
Secure access to a server or an application
Avoid password transmission via internet (no
email exchange)
Use SMS to forward password (OTP = One
Time Password)
11. Apt reminder Alerts relay Emergency Plan Postoperative follow-up Network security Cost control IT Integration
Cost control
For a high number of SMS the cost savings
are significant
Incoming SMS are free, in contrast to most
SMS solutions offered on the internet
12. Apt reminder Alerts relay Emergency Plan Postoperative follow-up Network security Cost control IT Integration
Integration to Hospital IT
system
A HL7 interface
A direct connection to your LAN
An integration to your existing applications
Confidentiality
Files cannot be downloaded outside the facility
No information goes via the internet
13. Apt reminder Alerts relay Emergency Plan Postoperative follow-up Network security Cost control IT Integration
Apt reminder overview
1. Prise de
Rendez-Vous
HL7 SMS
2. Rappel
automatique du
Rendez-Vous
3. Réception SMS
avec possibilité de
réponse
SMS
HL7
Meeting
schedul
e
SMS
automatic
reminder
Possible
answer by
patient
14. Apt reminder Alerts relay Emergency Plan Postoperative follow-up Network security Cost control IT Integration
Architecture
SMS Router
SMS Manager
Database
Patient's mobile phone
Consultant's mobile phone
Technical's team mobile phone…
SMS Manager
User's Interface
SMS Manager API
Core Application
SIM Cards
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SMS flow
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More information
info@amarrelo.com
0033 4 83 59 80 21
www.amarrelo.com