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Appreciative Leadership at the Nexus of Appreciative Inquiry (Diana Whtiney)

  1.           Diana  Whitney,  Ph.D.          
  2.          Thomas  Jefferson       “Every  organization  needs  a  positive   revolution.”       Diana  Whitney,  Ph.D.         2  
  3. Dream  Catcher       You  must  learn  to           live  and  work  in   the  Energetically   Positive.   Understand  and  do   what  gives  life  to   the  people.   Diana  Whitney,  Ph.D.         3  
  4.   Apprecia)ve  Leadership:       The  Nexus  of  Three  Revolu)onary  Fields     Appreciative   Inquiry   Positive    Strengths   Psychology   Movement   Diana  Whitney,  Ph.D.         4  
  5. The  Leadership  Challenge  Today   —  IBM  Global  Chief  Executive  Officer  Study  2010.   —  Over  1500  CEOs  Worldwide  Interviewed.     —  Biggest  challenge:  complexity  of  a  global  environment.   —  Single  most  important  leadership  competency:  creativity.   —  Successful  organizations  co-­‐create  products  and  services   with  customers.  They  integrate  customers  into  core   business  processes.   —  Better  performing  organizations  manage  complexity   through  operational  dexterity.   Diana  Whitney,  Ph.D.         5  
  6. Apprecia)ve  Inquiry:   A  Process  for  the  Age  of  Co-­‐Crea)vity   —  Many  leaders  today  have  visions  and  values  that  are   incongruent  with  old  paradigm  methodologies.   —  They  are  in  search  of  new  paradigm  processes  and   methodologies  for  leadership,  innovation  and  change.   —  Appreciative  Inquiry  answers  the  call.     —  What  problem  solving  was  to  the  industrial  age;   Appreciative  Inquiry  is  to  the  co-­‐creative  age.   Diana  Whitney,  Ph.D.         6  
  7.     Appreciative   Inquiry   Diana  Whitney,  Ph.D.         7  
  8. AI  Invites  a  Reconfigura)on  of  …   1.  Logics  and  Language   —  From  Deficit  to  Strength  Based  Logics  and  Language   —  Root  Cause  of  Success,  WWW,  Positive  Problem  Solving   2.  Lens  on  Performance   —  From  Individualistic,  Behavioral  Lens  to  a  Systemic,   Relational  Lens   3.  Ways  of  Knowing  and  Evidence   —  To  Quantitative  Metrics  we  add  Qualitative   Experiences,  Personal  Stories  and  Metaphors   4.  Voice  of  Authority   —  From  Few  to  Many  to  the  Whole   Diana  Whitney,  Ph.D.         8  
  9. Leadership  Narra)ves   —  Systemic  and  relational,  not  individualistic.   —  Leadership  of  this  conference…     —  Leaders  of  this  conference…   —  Are  about  how  and  why  things  happen  –  or  don’t.   —  Performances,  Strategies,  Ways  of  Doing  Things,   Processes,  Resources,  Relationships  and  Results     What  is  your  Story  of  Leadership  of  Successful   Appreciative  Inquiry  Initiatives?   Diana  Whitney,  Ph.D.         9  
  10. A  Mini  Interview  (5  minutes  each)     —  Turn  to  one  other  person  and  ask:   —  Reflect  upon  a  successful  AI  initiative  and  its  Leadership.  It   can  be  a  project  you  have  been  part  of,  or  one  that  you  have   heard  about  –  large  or  small.  Tell  me  about  it.   —  Describe  the  leadership.     —  How  did  leadership  contribute  to  this  success?   —  How  did  it  bring  out  the  best  of  the  people  involved?   —  What  do  you  most  respect  about  this  leadership?   —  What  words  and  phrases  best  describe  this  leadership?   Diana  Whitney,  Ph.D.         10  
  11. What  are  some  of  the  most  innovative  and   meaningful  words  and  phrases  that  you  heard  used  to   describe  Leadership?     Diana  Whitney,  Ph.D.         11  
  12. Leadership  of  Successful  AI  Ini)a)ves   —  Active  participation  of  people  at  all  levels  and  functions   with  other  members  of  their  organization  and  community   to  create  a  better  way.     —  Openness  and  enjoyment  in  the  surprise  of  learning.     —  Caring  about  people.    The  purpose  of  their  organization  as   helping  people  develop  and  have  a  better  life.   —  Truly  believe  and  practice  the  power  of  the  positive.     Diana  Whitney     12  
  13.     Our  Research:     What  kind  of  leadership  brings  out  your  best  and   creates  a  high  performance  work  environment?      Answer:  Posi)ve  Power     Making  a  Positive   Difference    Recognition  &   Appreciation   Focus  on  What   Works  Well   Positive   Attitudes  &   Emotions   Diana  Whitney,  Ph.D.         13  
  14. Apprecia)ve  Leadership     “The  relational  capacity  to  mobilize  creative   potential  and  turn  it  into  positive  power,   setting  in  motion  ripples  of  confidence,   energy,  enthusiasm,  and  performance  that   make  a  positive  difference  in  the  world.”                                                                                                                                                                                                                                                                Whitney,  Trosten-­‐Bloom  and  Rader     Diana  Whitney,  Ph.D.         14  
  15. Apprecia)ve  Leadership:   Five  Rela)onal  Strategies   Inquiry   Illumination   Inclusion   Inspiration   Integrity   Diana  Whitney,  Ph.D.         15  
  16.     The  Wisdom  of  INQUIRY   Leadership  by  Asking  Posi)vely  Powerful  Ques)ons                   Diana  Whitney,  Ph.D.         16  
  17.   Diana  Whitney,  Ph.D.         17  
  18.     “Tell  me  about  the  river  that  connects   you.”                               Diana  Whitney,  Ph.D.         18  
  19.         Diana  Whitney,  Ph.D.         19  
  20. The  Genius  of  INCLUSION   Leadership  by  Engaging  with  People                   “Don’t  Talk  About  Me  Without  Me”         Diana  Whitney,  Ph.D.           20  
  21. The  Quest  for  Uniqueness      Inquiry  into  the  unique   values,  strengths,  hopes   and  dreams  of  seemingly   different  people  is  what   generates  collective   wisdom,  and  leads  to  the   Genius  of  the  Whole.         Diana  Whitney,  Ph.D.         21  
  22. An  Improbable  Group   —  Idaho  State  Department   of  Education           —  AI  Summit  –  250  People   —  Focus:  Educational   Services  for  Students  who   are  Deaf  and  Blind   —  Sub-­‐Text:  Should  we   close  the  school?   —  Who  would  you  include?   Diana  Whitney,  Ph.D.         22  
  23. Who  Would  You  Include?   —  Teachers   —  Parents     —  School  Administrators   —  Family  Members   —  Students  –  Blind  and  Deaf   —  Community  Members   —  Adults  –  Blind  and  Deaf   —  Local  Board  of  Education   —  Governor’s  Office   —  State  Dept.  of  Education   —  Advocacy  Groups   —  State  Legislators   —  Educators  at  all  Levels   —  Sign  Interpreters   —  Other  States  Facing   —  Guide  Dogs   Similar  Issues   —  The  Public   —  Others?   Diana  Whitney,  Ph.D.         23  
  24. Outcomes   —  Consensus  Decision  to  Keep  the  School   —  Set  of  Agreed  Upon  Recommendations  to  the   State  Department  of  Education   —  Acceptance  and  Budgeting  of  the   Recommendations  by  the  State  Legislature   —  Significantly  Strengthened  Relationships   —  Greater  Parental  Involvement   —  Improved  Services  for  Deaf  and  Blind  Students   Diana  Whitney,  Ph.D.         24  
  25.   Diana  Whitney,  Ph.D.         25  
  26.     Strengths   Movement   Diana  Whitney,  Ph.D.         26  
  27. Strengths   “Near  perfect   —  Feel  easy.   performance  in  an   —  Increase  excellence,  success,   activity.”   productivity.   —  Provide  a  sense  of  joy,  flow,   energy,  and  fulfillment.          Now,  Discover  Your  Strengths    Buckingham  and  Clifton   Diana  Whitney,  Ph.D.         27  
  28. Excellent  Performers     —  Are  rarely  well-­‐rounded.     —  They  capitalize  on  their  strengths.       —  They  minimize  their  weaknesses.     —  Each  person’s  greatest  room  for  growth  is  in  his  or   her  areas  of  greatest  strengths.              Now,  Discover  Your  Strengths          Buckingham  and  Clifton     Diana  Whitney,  Ph.D.         28  
  29. Strengths:  Traits  or  Narra)ves?   Labels   Stories   At  my  best…   I  am…   I  might  say…   You  are…   You  might   say…   Diana  Whitney,  Ph.D.         29  
  30. The  Art  of  ILLUMINATION   Leadership  by  Bringing  Out  the  Best  of  People  &  Situations                     ‘Interpretative  Generosity’       Diana  Whitney,  Ph.D.         30  
  31. Prac)ce:  Strengths  SpoXng   Thanks  to  Peter  Lang  and  Elspeth  McAdam,  KCC,  UK     1.  Select  a  partner  –  improbable  partner.   2.  Ask  your  partner  to  tell  you  a  success  story.   3.  Listen  to  discover  your  partners  strengths.   4.  Reflect  those  strengths  back  to  your  partner.          Reverse  Roles      4  Minutes  Each  -­‐  Total  Time  8  minutes   Diana  Whitney,  Ph.D.         31  
  32.     Leadership  Strengths  SpoXng  Inquiry       1.  Tell  me  about  a  personal  leadership  success,   something  that  you  have  done  in  the  past  few  months   or  year,  that  gave  you  great  satisfaction  and  pride.     1.  What  did  you  do?     2.  Who  or  what  gave  you  the  idea  to  do  this?   3.  Who  else  was  involved  and  how  did  you  relate  to  them?   4.  What  else  did  you  do?   5.  Tell  me  more  about  what  you  did  to  make  this  a  success.   2.  Based  upon  your  success  story,  I  would  say  that  some   of  your  leadership  strengths  are…     Diana  Whitney,  Ph.D.         32  
  33.   Diana  Whitney,  Ph.D.         33  
  34.      Positive   Psychology   Diana  Whitney,  Ph.D.         34  
  35. Posi)vity   Broaden  and  Build  Theory   Dr.  Barbara  Fredrickson     —  Broadens  Peoples’  Attention   and  Thinking   —  Undoes  Lingering  Negative   Emotional  Arousal   —  Creates  Resiliency  to  Change   Diana  Whitney,  Ph.D.         35  
  36. More  of  Fredrickson’s  Research   Posi)ve  Emo)ons  &  Performance   Joy……….……,  imagination,  experimentation  à  Innovation   Interest…...involvement,  investigate,  explore  à  New  Knowledge   Optimism.....opportunity,  confidence,  persevere  à  Achievement   Contentment...savor,  integrate  complex  ideas  à  Deeper  Insight   Love……………..….……….………………connect,  relate  à  Cooperation     Diana  Whitney,  Ph.D.         36  
  37.     Posi)vity  Ra)o  =  Flourishing   “People  flourish  in  the  presence  of  positive  emotions     and  positive  communication.”       The  Healthy  Range  is        4+  :  1-­‐    -­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐  11+  :  1-­‐       Marcial  Losada,  Chile   Successful  Teams  5+:1-­‐           John  and  Julie  Gottman,  Seattle,  WA        Long  Term  Successful  Marriages  5+:1-­‐     Diana  Whitney,  Ph.D.         37  
  38. The  Courage  of  INSPIRATION   Leadership  by  Awakening  the  Creative  Spirit                 Achievement,  change  and  innovation  are  all  correlated  to   positive  emotions.   Diana  Whitney,  Ph.D.           38  
  39. The  choice  is  yours…   Diana  Whitney,  Ph.D.         39  
  40. We  Are  All  In)mately  Connected.         —  Our  questions,  words  and   choices  are  fateful.     —  They  create  ripples.   —  Large  or  small,  conscious   or  unconscious,  they   influence  our  lives  and  the   lives  of  others.   Diana  Whitney,  Ph.D.         40  
  41. The  Path  of  INTEGRITY   Leadership  by  Making  Choices  for  the  Good  of  the  Whole                   Whole  =  Integral  =  Integrated  =  Complete  =  Wholeness   Healthy  =  Healed  =  Holy  =  Sacred     Diana  Whitney,  Ph.D.         41  
  42.            “To  be  on  the  path  of   Integrity  is  to  be  moving,   growing  and  evolving   toward  wholeness;  and  to   be  supporting  and  enabling   others  to  do  the  same.”   Diana  Whitney,  Ph.D.         42  
  43.              “Make  a  career  of  humanity…You  will  make  a  greater   person  of  yourself,  a  greater  nation  of  your  country,     and  a  finer  world  to  live  in.”             Rev.  Martin  Luther  King,  Jr.           Diana  Whitney,  Ph.D.         43  
  44.   Five  Strategies  of  Apprecia)ve  Leadership       1.  Inquiry:  Ask  Positively  Powerful  Questions.             2.  Inclusion:  Invite  Improbable  Participation.   3.  Illumination:  Be  a  Strengths  Spotter.     4.  Inspiration:  Maintain  a  5/1  Positivity  Ratio.     5.  Integrity:  Make  a  Career  of  Humanity.   Diana  Whitney,  Ph.D.         44  
  45.   To  keep  the  conversa)on  going…   Diana  Whitney,  Ph.D.     Corporation  for  Positive  Change   —  Consulting   —  AI  Workshops/Training/Certification   —  Leadership  Development   —  Keynote  Speaking     Twitter:  DianaWhitneyPhD   LinkedIn  Group:  Positive  Change  Practitioners     Diana  Whitney,  Ph.D.         45