Personal Information
Entreprise/Lieu de travail
Sacramento, CA United States
Secteur d’activité
Technology / Software / Internet
Site Web
www.2Ring.com
À propos
2Ring, a Cisco Preferred Solution Partner, has been active in the field of services for contact centers and IP telephony since 2001.
We have twice ranked among the fastest growing IT companies according to Deloitte Technology Fast 50 CE (2008, 2010).
Our EMEAR headquarters is in Bratislava, Slovakia, and the North American office, serving customers from North and South America and the APAC region, is in Sacramento, California.
We truly understand that flexibility is a requirement for working in the business-to-business (B2B) segment, and the use of AGILE methodology in the development of our solutions helps us quickly react and adapt to the needs of our customers.
Mots-clés
2ring
cisco partner
cisco collab
cisco
cctr
ucoms
unified communications
contact center
contact center software
contact center solutions
cisco contact center
cisco cc
uccx
ciscocc
cisco compatible
cisco finesse
uc
real time data
ucce
agent experience
customer service
cx
calabrio wfm
calabrio cr
presentation
contact centers
calabrio one
real time reporting
dashboards
wallboards
integration
crm integration
contact center customer service
agent score
agent feedback
contact center feedback
risk management
technology
cisco contact center solutions
scripts and forms
scripts
contact center products
cctr reporting
cctr data
historical contact center reporting
reporting services
remote contact center
pcce
contact center analytics
cisco unified intelligence suite
phone services
wallboard gadget
realtime reporting
feedback
customer feedback
call center
customer experience
2ring staffino
staffino
calabrio integration
calabrio
call recording
2 ring
packaged ucce
business user friendly
user friendly
salesforce
widgets
supervisors
remote experts
operators
finesse
desktop
contact card
chat
basic attendant console
automation
agents
3rd party gadgets
Tout plus