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BEHAVIORAL
BASED SAFETY
& LEADERSHIP

“Best-selling Behavioral Safety workshop
in the GCC Region”

Achieving a world class
Safety culture with
Behavior-based safety

08 - 10 DECEMBER 2013
RADISSON BLU
DUBAI DEIRA CREEK
UNITED ARAB EMIRATES

SAFETY
SERIES

COURSE OVERVIEW
IMPROVE YOUR BBS PROCESS TO REALIZE ZERO INJURIES !

YOUR INTERNATIONAL
COURSE FACILITATOR

Behavioral Based Safety & Leadership is a 3 day comprehensive training
workshop that looks at key safety strategies & methods in achieving zero injury
in industry.

Dr. Daniel J. Moran

This results-oriented workshop is based on the premise that people learn by
doing. It consists of eight modules that have specific exercises to ensure learning
and practice of key skills. At the end of this workshop, all participants will have
developed a specific, step-by-step action plan for enhancing safety in their
organization.

Senior Vice-President
QualitySafetyEdge

BENEFITS OF ATTENDING
Course participants will be able to :
• Create a safety culture of involvement and participation
• Maximise productivity by reducing “Loss Time Incidents”
• Integrate behavioral based safety (BBS) as a profitable long-term business
strategy
• Improve compliance and effectively managing the risks
• Structure effective reward and recognition programmes to improve safety
performance
• Engage your multi-cultural workforce to harness the culture of safety

Latest TESTIMONIALS
have been through lot f safety tr
“I have been through a lot of safety training in my 22-year career and Dr.
th
gh
t
f t
Moran’s t i i
M
’ training really hit h
ll hits home.”
”
- Ed Bahr, Safety Director, Boise Inc., Alabama Operations
“Dr. D.J. Moran has clearly distinguished himself in the field of safety.
Workers, managers, and leadership can all benefit through the
practical application of Dr. Moran’s safety training.”
- Deb Smith, Director of Quality and Training, The Horton Group

Tel: +6016 3326 360

Fax: +603 9205 7779

kris@360bsigroup.com

Ph.D, BCBA-D

Dr. Moran has been applying the behavioral sciences to
improve the work settings & environments for individuals
for over 20 years. He began his career as an electrician and
commercial roofer, and was promoted to several leadership
positions in service delivery organizations.
Dr. Moran was also a university professor for 10 year before
embarking on a career aimed to improve quality,
performance, and safety in major companies. His first
safety consulting endeavor was given the Psychologically
Healthy Workplace Award by the American Psychological
Association. He has installed successful BBS processes in
many industrial settings, including companies that have
high turnover rates due to migrating workers. Dr. Moran
has established safety processes in paper mills, oil fields,
manufacturing plants, power plants, and hospitals.
Daniel has published several books and articles about
changing behavior, and his next publication, Building
Safety Commitment, will be available in April 2013. He has
given keynote addresses and invited presentations to the
OSHA Oil & Gas Conference, the Behavior Safety Now
conference, and the American Society of Safety Engineers
Leadership Conference.
Dr. Moran not only trains frontline workers, but also
performs executive coaching for CEOs and supervisors. He
has held numerous elected positions in the field of
behavioral science. In addition, he has appeared on-screen
talent for several television shows on the Discovery
Channel, Animal Planet, The Learning Channel, and the
Oprah Winfrey Network.
Professional Qualifications:
• Ph.D. Psychology, Hofstra University
• Board Certified Behavior Analyst
• Licensed Clinical Psychologist
• Member of American Society of Safety Engineers (ASSE)
• Member of Organizational Behavior Management
Network

1
COURSE
CONTENT
DAY1
Safety Basics
Participants learn basic information about safety, including problems
with traditional safety programs:
- Why traditional programs fail
- Why workers don't like traditional audits
- Why traditional safety award programs don't work
- What current research suggest about the design of a behavior based
safety process
Morning exercise: Review the elements of their current safety efforts

The Safety Assessment
Participants will learn:
- What to look for in assessing safety improvement efforts
- What barriers need to be addressed to ensure a successful
behavior-based safety process implementation
- How to build management support for new improvement efforts
- How to create an implementation structure that ensures a successful
improvement effort
Mid afternoon exercise: Complete and discuss readiness assessment

WHY
THIS EVENT
The aim of this interactive workshop is to provide
you with new skills critical to the management of
safety and other business activities such as
quality and productivity.
After attending this workshop, you will leave
fully armed with the knowledge needed to
introduce behavioral safety into your
organization.
The combination of interactive presentations,
hands-on exercises and open discussion groups
along with real case studies, ensures you will
obtain maximum value from attending.

Creating a Behavior Based Safety Culture
Employees often have the perception that "all management cares about
are the numbers" or that "this program is just one more piece of paper."
Participants learn:
- How to create a culture that supports concern for fellow employees
- How to establish a foundation of values to support the integrity of a
behavioral process
- How to identify and describe specific behaviors
Final afternoon exercise: Pinpoint practices consistent with values

• The workshop will focus on the prevention of
workplace injuries by focusing on people's safety
related behaviors.

• The management approach presented in the
workshop has proven to be extremely effective
at reducing injury rates, and other serious
consequences such as property damage,
business interruptions, environmental releases,
regulatory agency violations, etc.

• Case studies will include the successful

DAY2
Creating the Observation Process
Based on research on behavioral safety, a safety observation process is
the basic foundation for an effective process. In this module, participants
learn:
- How to identify and describe safe behaviors
- How to involve all employees in designing safety checklists
- What options are available for the design of behavioral checklists
- How to create an observation process
- What are the different types of behavioral observation processes and
when are they appropriate

application of effective behavioral techniques in
Offshore Oil & Gas, Petrochemicals and
Manufacturing.

• Lessons learned from other work places within
the Construction, Paper, Steel, Food,
Agrochemical and chemical industries will also
be explored throughout the course.

• Results achieved include Zero Lost Time
Accident Rates within 12-18 months, and
improved bottom line profits.

Morning exercise: Design of a mock observation checklist and process
appropriate to their organization

Conducting Safety Observations
Conducting observations effectively requires that observers be able to
have an effective conversation about what they observed. In this module,
participants learn:
- How to conduct safety observations
- How to have an effective conversation that supports safe practices
- How to have a conversation that corrects at-risk behaviors
- What are the best strategies for overcoming resistance to BBS
Afternoon exercise: Conduct an observation and lead a safety
conversation based on video work samples provided by the instructor

2
COURSE
CONTENT
DAY3
Developing Action Plans
Observation data must be used to improve safety and the observation
process. Participants learn:
- How to use data in the safety process
- How to address the most common problems in behavioral safety
processes
- How to design and coordinate support programs
- What kinds of programs other companies have tried
Morning exercise: Develop an action plan based on simulated
observation data

Safety Leadership
In this module, participants learn:
- How to involve upper management
- The things exemplary safety leaders do that ineffective leaders do not
- How to define the role of management in maintaining the safety process
- How to get management started supporting BBS
- How to prepare managers and supervisors to respond correctly when
confronted with real-time safety issues

WHO
SHOULD ATTEND
Vice Presidents, Directors, General Managers
Safety Managers, Supervisors and Engineers
HSE Professionals and Safety Auditors
Site/Plant/Factory/Operations Managers
Maintenance Engineers and Managers
Facilities Management & Training Managers

Afternoon exercise: Practice appropriate responding to employees at
critical times.

Building Accountability for Safety Leadership
In this module, participants learn:
- The one most important thing that effective leaders must do
- How to create behavioral alignment to ensure that each level of
leadership is supportive of and focused on safety
- The importance of having a leadership safety agenda at each level of
your organization
Final exercises:
1. Develop a preliminary list of leadership practices appropriate for each
level of the organization
2. Develop a preliminary accountability plan for critical leadership
practices
3. Develop an action plan for starting the implementation of BBS.

“I have heard Dr. D.J. Moran speak several times in the last year. I believe
he is on the cutting edge of changing the way we work to increase worker
safe behaviors. His success in impacting behavior outside of industrial
safety has direct application in the field of worker safety. I predict that in
15-20 years, we will be discussing Dr. Moran's work as a step change in
improving behavior-based safety.”
- Ron Truelove, EHS Manager for an Oil and Gas Company

COURSE SCHEDULE
8.00
8.30
10.30 - 11.00
12.30 - 13.30
15.00 - 15.30
16.30

Registration & Coffee/Tea
Workshop commences
Morning coffee/tea
Lunch
Afternoon coffee/tea
End of day

3
BEHAVIORAL
BASED SAFETY
& LEADERSHIP

REGISTRATION FORM

Achieving a world class
Safety culture with
Behavior-based safety

Fax: +603 9205 7779
Tel: +603 9205 7772
Mobile: +6016 3326 360

08 - 10 DECEMBER 2013
RADISSON BLU
DUBAI DEIRA CREEK
UNITED ARAB EMIRATES

Email: kris@360bsigroup.com

DELEGATES
1

Name

IN-HOUSE TRAINING
360 BSI is passionate about providing strategic safety
programs and high potential training solutions across the
region to build personal competencies and organizational
capability.

:

Name on tag :
Job Title :
Email
Mobile
2

:

Name

You will receive practical training from a professionally
qualified educator with over twenty years of teaching and
training experience.

:

:

Please feel free to mix-and-match topics from the areas listed
below to get the right training content for your staff. Other
topics may be available upon request.

Name on tag :

OTHER RELATED PUBLIC COURSES

Job Title :
Email

3

:

Mobile

:

Name

Safety & Risk Management
Emergency Response Management
Successful Safety Leadership
Managing OSH in Construction
Fire Prevention and Hazard Analysis
Root Cause Analysis
Hazard Identification, Risk Assessment and Risk Control

:

Name on tag :
Job Title :
Email
Mobile

Hotel Contact Details:

:
:

For Room Reservation, contact for 360 BSI corporate rates.
Telephone: 00971 4 2057105 Fax: 00971 4 2234698
E-mail: reservations.dxbza@radissonblu.com
Radisson BLU Hotel, Dubai Deira Creek
Baniyas Road, P.O. Box 476, Dubai, UAE

AUTHORIZATION

(This form is invalid without a signature)
Name
Job Title

:

Email

:

Tel :

(

General Information:

:

1
2
3
4
5

)

Cancellations/Substitutions

Organization :

Substitutions are welcome at any time. Please notify us at
least 2 working days prior to the event. All cancellations will
carry a 10% cancellation fee, once a registration form is
received. All cancellations must be in writing by fax or email
at least 2 weeks before the event date. Cancellations with
less than 2 weeks prior to the event date carry a 100% liability.
However, course materials will still be couriered to you.

Address :

Signature :

FEES

Registrations close ONE (1) week before the training dates.
The fees cover lunch, tea breaks, materials and certificate.
Official confirmation will be sent, once registration has been
received.
Participants will need to arrange their own accommodation.
Attire: Smart Casual

Date:

/

/

(please tick as appropriate)

USD 2,695 per delegate
USD 6,600 - Special for Group of 3
USD 10,000 - Special for Group of 5
The fee does not include any taxes (withholding or otherwise). In case of any taxes applicable
the client has to ensure that the taxes are paid on top of the investment fee paid for the course.
Compliance with the local tax laws is the responsibility of the client.

* Save up to 50% for In-house Training program

Thank you for your registration!

PAYMENT DETAILS
Payment is required within 5 days upon receipt of
the invoice.
Bank transfer:
360 BSI MIDDLE EAST LIMITED
Abu Dhabi Commercial Bank
Dubai Mall Branch, P.O.Box 49124 Dubai, U.A.E
Account No: 10065721319001
Swift No: ADCBAEAAXXX
IBAN No: AE780030010065721319001

All payments must be received prior to the event date

©

360 BSI (M) Sdn Bhd (833835-X), Level 8 Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.

4

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Behavioral Based Safety & Leadership, 08 - 10 December 2013 Dubai UAE

  • 1. BEHAVIORAL BASED SAFETY & LEADERSHIP “Best-selling Behavioral Safety workshop in the GCC Region” Achieving a world class Safety culture with Behavior-based safety 08 - 10 DECEMBER 2013 RADISSON BLU DUBAI DEIRA CREEK UNITED ARAB EMIRATES SAFETY SERIES COURSE OVERVIEW IMPROVE YOUR BBS PROCESS TO REALIZE ZERO INJURIES ! YOUR INTERNATIONAL COURSE FACILITATOR Behavioral Based Safety & Leadership is a 3 day comprehensive training workshop that looks at key safety strategies & methods in achieving zero injury in industry. Dr. Daniel J. Moran This results-oriented workshop is based on the premise that people learn by doing. It consists of eight modules that have specific exercises to ensure learning and practice of key skills. At the end of this workshop, all participants will have developed a specific, step-by-step action plan for enhancing safety in their organization. Senior Vice-President QualitySafetyEdge BENEFITS OF ATTENDING Course participants will be able to : • Create a safety culture of involvement and participation • Maximise productivity by reducing “Loss Time Incidents” • Integrate behavioral based safety (BBS) as a profitable long-term business strategy • Improve compliance and effectively managing the risks • Structure effective reward and recognition programmes to improve safety performance • Engage your multi-cultural workforce to harness the culture of safety Latest TESTIMONIALS have been through lot f safety tr “I have been through a lot of safety training in my 22-year career and Dr. th gh t f t Moran’s t i i M ’ training really hit h ll hits home.” ” - Ed Bahr, Safety Director, Boise Inc., Alabama Operations “Dr. D.J. Moran has clearly distinguished himself in the field of safety. Workers, managers, and leadership can all benefit through the practical application of Dr. Moran’s safety training.” - Deb Smith, Director of Quality and Training, The Horton Group Tel: +6016 3326 360 Fax: +603 9205 7779 kris@360bsigroup.com Ph.D, BCBA-D Dr. Moran has been applying the behavioral sciences to improve the work settings & environments for individuals for over 20 years. He began his career as an electrician and commercial roofer, and was promoted to several leadership positions in service delivery organizations. Dr. Moran was also a university professor for 10 year before embarking on a career aimed to improve quality, performance, and safety in major companies. His first safety consulting endeavor was given the Psychologically Healthy Workplace Award by the American Psychological Association. He has installed successful BBS processes in many industrial settings, including companies that have high turnover rates due to migrating workers. Dr. Moran has established safety processes in paper mills, oil fields, manufacturing plants, power plants, and hospitals. Daniel has published several books and articles about changing behavior, and his next publication, Building Safety Commitment, will be available in April 2013. He has given keynote addresses and invited presentations to the OSHA Oil & Gas Conference, the Behavior Safety Now conference, and the American Society of Safety Engineers Leadership Conference. Dr. Moran not only trains frontline workers, but also performs executive coaching for CEOs and supervisors. He has held numerous elected positions in the field of behavioral science. In addition, he has appeared on-screen talent for several television shows on the Discovery Channel, Animal Planet, The Learning Channel, and the Oprah Winfrey Network. Professional Qualifications: • Ph.D. Psychology, Hofstra University • Board Certified Behavior Analyst • Licensed Clinical Psychologist • Member of American Society of Safety Engineers (ASSE) • Member of Organizational Behavior Management Network 1
  • 2. COURSE CONTENT DAY1 Safety Basics Participants learn basic information about safety, including problems with traditional safety programs: - Why traditional programs fail - Why workers don't like traditional audits - Why traditional safety award programs don't work - What current research suggest about the design of a behavior based safety process Morning exercise: Review the elements of their current safety efforts The Safety Assessment Participants will learn: - What to look for in assessing safety improvement efforts - What barriers need to be addressed to ensure a successful behavior-based safety process implementation - How to build management support for new improvement efforts - How to create an implementation structure that ensures a successful improvement effort Mid afternoon exercise: Complete and discuss readiness assessment WHY THIS EVENT The aim of this interactive workshop is to provide you with new skills critical to the management of safety and other business activities such as quality and productivity. After attending this workshop, you will leave fully armed with the knowledge needed to introduce behavioral safety into your organization. The combination of interactive presentations, hands-on exercises and open discussion groups along with real case studies, ensures you will obtain maximum value from attending. Creating a Behavior Based Safety Culture Employees often have the perception that "all management cares about are the numbers" or that "this program is just one more piece of paper." Participants learn: - How to create a culture that supports concern for fellow employees - How to establish a foundation of values to support the integrity of a behavioral process - How to identify and describe specific behaviors Final afternoon exercise: Pinpoint practices consistent with values • The workshop will focus on the prevention of workplace injuries by focusing on people's safety related behaviors. • The management approach presented in the workshop has proven to be extremely effective at reducing injury rates, and other serious consequences such as property damage, business interruptions, environmental releases, regulatory agency violations, etc. • Case studies will include the successful DAY2 Creating the Observation Process Based on research on behavioral safety, a safety observation process is the basic foundation for an effective process. In this module, participants learn: - How to identify and describe safe behaviors - How to involve all employees in designing safety checklists - What options are available for the design of behavioral checklists - How to create an observation process - What are the different types of behavioral observation processes and when are they appropriate application of effective behavioral techniques in Offshore Oil & Gas, Petrochemicals and Manufacturing. • Lessons learned from other work places within the Construction, Paper, Steel, Food, Agrochemical and chemical industries will also be explored throughout the course. • Results achieved include Zero Lost Time Accident Rates within 12-18 months, and improved bottom line profits. Morning exercise: Design of a mock observation checklist and process appropriate to their organization Conducting Safety Observations Conducting observations effectively requires that observers be able to have an effective conversation about what they observed. In this module, participants learn: - How to conduct safety observations - How to have an effective conversation that supports safe practices - How to have a conversation that corrects at-risk behaviors - What are the best strategies for overcoming resistance to BBS Afternoon exercise: Conduct an observation and lead a safety conversation based on video work samples provided by the instructor 2
  • 3. COURSE CONTENT DAY3 Developing Action Plans Observation data must be used to improve safety and the observation process. Participants learn: - How to use data in the safety process - How to address the most common problems in behavioral safety processes - How to design and coordinate support programs - What kinds of programs other companies have tried Morning exercise: Develop an action plan based on simulated observation data Safety Leadership In this module, participants learn: - How to involve upper management - The things exemplary safety leaders do that ineffective leaders do not - How to define the role of management in maintaining the safety process - How to get management started supporting BBS - How to prepare managers and supervisors to respond correctly when confronted with real-time safety issues WHO SHOULD ATTEND Vice Presidents, Directors, General Managers Safety Managers, Supervisors and Engineers HSE Professionals and Safety Auditors Site/Plant/Factory/Operations Managers Maintenance Engineers and Managers Facilities Management & Training Managers Afternoon exercise: Practice appropriate responding to employees at critical times. Building Accountability for Safety Leadership In this module, participants learn: - The one most important thing that effective leaders must do - How to create behavioral alignment to ensure that each level of leadership is supportive of and focused on safety - The importance of having a leadership safety agenda at each level of your organization Final exercises: 1. Develop a preliminary list of leadership practices appropriate for each level of the organization 2. Develop a preliminary accountability plan for critical leadership practices 3. Develop an action plan for starting the implementation of BBS. “I have heard Dr. D.J. Moran speak several times in the last year. I believe he is on the cutting edge of changing the way we work to increase worker safe behaviors. His success in impacting behavior outside of industrial safety has direct application in the field of worker safety. I predict that in 15-20 years, we will be discussing Dr. Moran's work as a step change in improving behavior-based safety.” - Ron Truelove, EHS Manager for an Oil and Gas Company COURSE SCHEDULE 8.00 8.30 10.30 - 11.00 12.30 - 13.30 15.00 - 15.30 16.30 Registration & Coffee/Tea Workshop commences Morning coffee/tea Lunch Afternoon coffee/tea End of day 3
  • 4. BEHAVIORAL BASED SAFETY & LEADERSHIP REGISTRATION FORM Achieving a world class Safety culture with Behavior-based safety Fax: +603 9205 7779 Tel: +603 9205 7772 Mobile: +6016 3326 360 08 - 10 DECEMBER 2013 RADISSON BLU DUBAI DEIRA CREEK UNITED ARAB EMIRATES Email: kris@360bsigroup.com DELEGATES 1 Name IN-HOUSE TRAINING 360 BSI is passionate about providing strategic safety programs and high potential training solutions across the region to build personal competencies and organizational capability. : Name on tag : Job Title : Email Mobile 2 : Name You will receive practical training from a professionally qualified educator with over twenty years of teaching and training experience. : : Please feel free to mix-and-match topics from the areas listed below to get the right training content for your staff. Other topics may be available upon request. Name on tag : OTHER RELATED PUBLIC COURSES Job Title : Email 3 : Mobile : Name Safety & Risk Management Emergency Response Management Successful Safety Leadership Managing OSH in Construction Fire Prevention and Hazard Analysis Root Cause Analysis Hazard Identification, Risk Assessment and Risk Control : Name on tag : Job Title : Email Mobile Hotel Contact Details: : : For Room Reservation, contact for 360 BSI corporate rates. Telephone: 00971 4 2057105 Fax: 00971 4 2234698 E-mail: reservations.dxbza@radissonblu.com Radisson BLU Hotel, Dubai Deira Creek Baniyas Road, P.O. Box 476, Dubai, UAE AUTHORIZATION (This form is invalid without a signature) Name Job Title : Email : Tel : ( General Information: : 1 2 3 4 5 ) Cancellations/Substitutions Organization : Substitutions are welcome at any time. Please notify us at least 2 working days prior to the event. All cancellations will carry a 10% cancellation fee, once a registration form is received. All cancellations must be in writing by fax or email at least 2 weeks before the event date. Cancellations with less than 2 weeks prior to the event date carry a 100% liability. However, course materials will still be couriered to you. Address : Signature : FEES Registrations close ONE (1) week before the training dates. The fees cover lunch, tea breaks, materials and certificate. Official confirmation will be sent, once registration has been received. Participants will need to arrange their own accommodation. Attire: Smart Casual Date: / / (please tick as appropriate) USD 2,695 per delegate USD 6,600 - Special for Group of 3 USD 10,000 - Special for Group of 5 The fee does not include any taxes (withholding or otherwise). In case of any taxes applicable the client has to ensure that the taxes are paid on top of the investment fee paid for the course. Compliance with the local tax laws is the responsibility of the client. * Save up to 50% for In-house Training program Thank you for your registration! PAYMENT DETAILS Payment is required within 5 days upon receipt of the invoice. Bank transfer: 360 BSI MIDDLE EAST LIMITED Abu Dhabi Commercial Bank Dubai Mall Branch, P.O.Box 49124 Dubai, U.A.E Account No: 10065721319001 Swift No: ADCBAEAAXXX IBAN No: AE780030010065721319001 All payments must be received prior to the event date © 360 BSI (M) Sdn Bhd (833835-X), Level 8 Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia. 4