ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited

ISO 9000/1994, ISO 9001/2000 and TQM : 重啟績效辯論長榮大學經營管理研究所博士班全面品質管理專題研討任課老師 : 王正華博士學生 : 蔡雯雅 Micaela Martínez -Costa ; Thomas Y. Choi ; Jose A. Martínez ; Angel R. Martínez-Lorente

ISO 簡介 ,[object Object],[object Object],[object Object],[object Object]

ISO 版本修訂 ,[object Object],[object Object],[object Object],[object Object]

Introduction ,[object Object],[object Object],[object Object],[object Object],[object Object]

Introduction ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

三個概念性問題和一個方法論問題 ? ,[object Object],[object Object],[object Object],[object Object]

文獻探討和假設制定 ,[object Object],[object Object]

ISO and TQM ,[object Object],[object Object],[object Object]

ISO 實施在品質管理和企業績效 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object]

軟維度 ,[object Object],[object Object]

軟維度 - TQM 及 ISO 9001/2000 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

軟維度 - TQM 及 ISO 9000/1994 之延伸 ,[object Object],[object Object],[object Object]

Sampling and data collection ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

結論 ,[object Object],[object Object]

ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited

Recommandé

Recommandé

Contenu connexe

Tendances

Tendances (7)

Similaire à ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited

Similaire à ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited (20)

Plus de tsai wen ya

Plus de tsai wen ya (15)

ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited