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Creating Value Through
     Collaboration


   Dick Hill
   VP Manufacturing Advisory Services
   ARC Advisory Group
   crhill@ARCweb.com
Wise Men Once Said…

 “It is probably not love that makes the world
 go around but rather those mutually
    around,
 supportive alliances through which partners
 recognize their dependence on each other for
 the
 th achievement of shared and private goals.”
        hi        t f h     d   d  i t      l ”
    Fred Allen


 “It is not necessary to change. Survival is not
 mandatory.”y
    W. Edwards Deming



                                                                2
                                              © ARC Advisory Group
Concept: The Plant as a Node in a Value
Network (CMM)
 Collaborative Manufacturing Management considers
 the relationship between all the nodes on the Value
                      Network.
                      Network

    CMM Nodes:



                     Process
                      Plant



                                          Customers




          A process plant, for example, must
collaborate with upstream and downstream operations
                 to f lfill the mission.
                    fulfill h    i i

                                                                        3
                                                      © ARC Advisory Group
Today’s Operating Challenges
                         Business           Enterprise Domain




                                      Services



      Materials Mgt         Process
                             Plant
                         Operations
                          p                Fulfillment      Customers
                                                          Value Chain Domain
Suppliers

                  RD&E                            Collaboration is
                                                 essential to meet
                                                      business
                                                    objectives
   Lifecycle Domain      Production
                                                                                       4
                                                                     © ARC Advisory Group
Business Objectives – Creating Value

                  Value to
                 Shareholder




Health, Safety                    Customer
 Environment                     Satisfaction




                                                          5
                                        © ARC Advisory Group
Levers to Meet Objectives




  Technology                Process




                  People


                                                        6
                                      © ARC Advisory Group
Alignment of Objectives and Levers
                  Shareholder
                     Value

Technology                           Process




Health, Safety                     Customer
&E i
 Environment  t                   Satisfaction
                                  S ti f ti




                    People

  Information and Collaboration Make it Happen
                                                                   7
                                                 © ARC Advisory Group
Collaboration - in the Value Chain Axis




             Materials Mgt   Fulfillment
 Suppliers                                 Customers




                                                                    8
                                                  © ARC Advisory Group
Feedstock and Raw Material Suppliers

 Topic                   From                    To

 Inventory               You Order it            They Anticipate your
                                                 need
 Service                 Process for Resolving   Eliminate Cause For
                         Disputes                Dispute
 Quality                 Inspect and Verify      Trusted

 Operations Vi ibili
 O     i    Visibility   Restricted
                         R    i   d              Collaborative
                                                 C ll b    i

 Work Processes          Separate                Synchronized

 Relationship            Supplier - Customer     Business Partner




           Objective: Zero Feedstock Surprises
                                                                                      9
                                                                    © ARC Advisory Group
Customer Relationship

 Topic                   From                    To

 Inventory               They Order it           You Anticipate their
                                                 need & manage it
 Service                 Process for Resolving   Eliminate Cause For
                         Disputes
                         Di   t                  Dispute
                                                 Di    t
 Quality                 Inspect and Verify      You Guarantee

 Operations Visibility   Restricted              Collaborative

 Work Processes          Separate                Synchronized

 Relationship
            p            Supplier - Customer
                           pp                    Business Partner




   Objective: Zero Customer Disappointments
                                                                                     10
                                                                    © ARC Advisory Group
Collaboration – on the Lifecycle Axis




                        Services




               RD&E




                                                         11
                                        © ARC Advisory Group
Plant Lifecycle

  Topic                  From                 To

  Design Documentation As-Built at Startup    Living Database for
                                              Operations
  Design,
  Design Operate and     None to Limited      Standards based
                                              Standards-based
  Maintain Integration   Custom interfaces    Interoperability
  Plant Asset            Maintenance’s        Active Management
  Management
       g                 Responsibility for
                            p         y       by Both Operations
                                               y       p
                         Availability         and Maintenance
  Design Objectives      Designed for Low     Designed for
                         Cost Startup         Optimum Operation
                                              Benefits
  Work Processes         Separate             Synchronized - DOM



      Objective: Maximum Asset Performance
                                                                                  12
                                                                 © ARC Advisory Group
Product Lifecycle


 Topic                 From                 To

 Design Processes      Sequential Product   Concurrent Product
                       and Process Design   and Process Design
 Design - Build        Design validation    Virtual validation
 Integration           during startup       before startup
 Design, Build and     None to Limited      Standards-based
 Service Integration   Custom interfaces    Interoperability
 Design Objectives     Time to Production   Optimize Profit of
                       Low Cost to Make     Product
 Work P
 W k Processes         Separate
                       S     t              Synchronized –
                                            S    h    i d
                                            Digital Factory



     Objective: Maximum Product Performance
                                                                                  13
                                                                 © ARC Advisory Group
Collaboration – on Plant-Business Axis


                 Business




                 Operations




                 Production


                                                          14
                                         © ARC Advisory Group
Finding the Hidden Capacity

  Topic                 From                        To

  Production Variance   Conservative Targets        Push Limits

  Which Machine is      Experience                  Data-driven
  the
  th problem?
        bl  ?                                       Evidence - OEE
                                                    E id
  Unscheduled           Reactionary                 Predicting
  Downtime
  Instrumentation
  I           i         Manual maintenance
                        M    l   i                  Program guided
                                                    P         id d
  Behavior                                          maintenance
  Availability vs       Maintenance: Availability   Collaboration &
  Utilization           Operations: U ili
                        O     i     Utilization
                                            i       Work Processes



            Objective: O ti i
            Obj ti     Optimize Production
                                P d ti
                                                                                       15
                                                                      © ARC Advisory Group
Proactive versus Reactive Energy
Management

 Topic                  From                  To

 Energy Consumption     Consumption History   Forecast Consumption

 Peak Loads             Monitor               Predict

 Energy Balance         Daily Summary         Real Time Balance

 Operational Options    Try it and see        ‘What-if’ simulation

 Co-Generation
 C G      ti            Uncontrolled P
                        U     t ll d Power    Tie-Line C t l
                                              Ti Li    Control
                        Purchases
 Production vs energy   Scheduled             Optimize schedule
                        independent           and energy




 Objective: Meet Energy Needs at Lowest Cost
                                                                                   16
                                                                  © ARC Advisory Group
Collaboration: Users and Suppliers
                  Shareholder                                    Shareholder
                     Value                                          Value


Technology                         Process
                                   P           Technology                         Process




Health, Safety                   Customer      Health, Safety                   Customer
& Environment                   Satisfaction   & Environment                   Satisfaction




                    People                                         People

                 Supplier
                     li                                         Customer

                        Projects, Products, Operations…



      Let s
      Let’s Discuss What Works and What are the
                       Results
                                                                                                       17
                                                                                      © ARC Advisory Group
“I not only use all the brains that I
           have, but all that I can borrow.”
                ,
                                         Woodrow Wilson




              Thank You.
For more information, contact dhill@arcweb.com or visit
                   our web pages at
                  www.arcweb.com
                  www arcweb com


                                                                           18
                                                          © ARC Advisory Group

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Creating value through collaboration d hill arc orlando 2008

  • 1. Creating Value Through Collaboration Dick Hill VP Manufacturing Advisory Services ARC Advisory Group crhill@ARCweb.com
  • 2. Wise Men Once Said… “It is probably not love that makes the world go around but rather those mutually around, supportive alliances through which partners recognize their dependence on each other for the th achievement of shared and private goals.” hi t f h d d i t l ” Fred Allen “It is not necessary to change. Survival is not mandatory.”y W. Edwards Deming 2 © ARC Advisory Group
  • 3. Concept: The Plant as a Node in a Value Network (CMM) Collaborative Manufacturing Management considers the relationship between all the nodes on the Value Network. Network CMM Nodes: Process Plant Customers A process plant, for example, must collaborate with upstream and downstream operations to f lfill the mission. fulfill h i i 3 © ARC Advisory Group
  • 4. Today’s Operating Challenges Business Enterprise Domain Services Materials Mgt Process Plant Operations p Fulfillment Customers Value Chain Domain Suppliers RD&E Collaboration is essential to meet business objectives Lifecycle Domain Production 4 © ARC Advisory Group
  • 5. Business Objectives – Creating Value Value to Shareholder Health, Safety Customer Environment Satisfaction 5 © ARC Advisory Group
  • 6. Levers to Meet Objectives Technology Process People 6 © ARC Advisory Group
  • 7. Alignment of Objectives and Levers Shareholder Value Technology Process Health, Safety Customer &E i Environment t Satisfaction S ti f ti People Information and Collaboration Make it Happen 7 © ARC Advisory Group
  • 8. Collaboration - in the Value Chain Axis Materials Mgt Fulfillment Suppliers Customers 8 © ARC Advisory Group
  • 9. Feedstock and Raw Material Suppliers Topic From To Inventory You Order it They Anticipate your need Service Process for Resolving Eliminate Cause For Disputes Dispute Quality Inspect and Verify Trusted Operations Vi ibili O i Visibility Restricted R i d Collaborative C ll b i Work Processes Separate Synchronized Relationship Supplier - Customer Business Partner Objective: Zero Feedstock Surprises 9 © ARC Advisory Group
  • 10. Customer Relationship Topic From To Inventory They Order it You Anticipate their need & manage it Service Process for Resolving Eliminate Cause For Disputes Di t Dispute Di t Quality Inspect and Verify You Guarantee Operations Visibility Restricted Collaborative Work Processes Separate Synchronized Relationship p Supplier - Customer pp Business Partner Objective: Zero Customer Disappointments 10 © ARC Advisory Group
  • 11. Collaboration – on the Lifecycle Axis Services RD&E 11 © ARC Advisory Group
  • 12. Plant Lifecycle Topic From To Design Documentation As-Built at Startup Living Database for Operations Design, Design Operate and None to Limited Standards based Standards-based Maintain Integration Custom interfaces Interoperability Plant Asset Maintenance’s Active Management Management g Responsibility for p y by Both Operations y p Availability and Maintenance Design Objectives Designed for Low Designed for Cost Startup Optimum Operation Benefits Work Processes Separate Synchronized - DOM Objective: Maximum Asset Performance 12 © ARC Advisory Group
  • 13. Product Lifecycle Topic From To Design Processes Sequential Product Concurrent Product and Process Design and Process Design Design - Build Design validation Virtual validation Integration during startup before startup Design, Build and None to Limited Standards-based Service Integration Custom interfaces Interoperability Design Objectives Time to Production Optimize Profit of Low Cost to Make Product Work P W k Processes Separate S t Synchronized – S h i d Digital Factory Objective: Maximum Product Performance 13 © ARC Advisory Group
  • 14. Collaboration – on Plant-Business Axis Business Operations Production 14 © ARC Advisory Group
  • 15. Finding the Hidden Capacity Topic From To Production Variance Conservative Targets Push Limits Which Machine is Experience Data-driven the th problem? bl ? Evidence - OEE E id Unscheduled Reactionary Predicting Downtime Instrumentation I i Manual maintenance M l i Program guided P id d Behavior maintenance Availability vs Maintenance: Availability Collaboration & Utilization Operations: U ili O i Utilization i Work Processes Objective: O ti i Obj ti Optimize Production P d ti 15 © ARC Advisory Group
  • 16. Proactive versus Reactive Energy Management Topic From To Energy Consumption Consumption History Forecast Consumption Peak Loads Monitor Predict Energy Balance Daily Summary Real Time Balance Operational Options Try it and see ‘What-if’ simulation Co-Generation C G ti Uncontrolled P U t ll d Power Tie-Line C t l Ti Li Control Purchases Production vs energy Scheduled Optimize schedule independent and energy Objective: Meet Energy Needs at Lowest Cost 16 © ARC Advisory Group
  • 17. Collaboration: Users and Suppliers Shareholder Shareholder Value Value Technology Process P Technology Process Health, Safety Customer Health, Safety Customer & Environment Satisfaction & Environment Satisfaction People People Supplier li Customer Projects, Products, Operations… Let s Let’s Discuss What Works and What are the Results 17 © ARC Advisory Group
  • 18. “I not only use all the brains that I have, but all that I can borrow.” , Woodrow Wilson Thank You. For more information, contact dhill@arcweb.com or visit our web pages at www.arcweb.com www arcweb com 18 © ARC Advisory Group