Are Your Employees Struggling With Soft Skills?

Check out the full article at: http://bit.do/AGHsoftskills Do you work with or supervise employees who are unwilling to accept any kind of change, who can’t properly manage subordinates, or who are constantly upset about things in their personal lives? Those kinds of people can create stress and lower productivity in the office because they lack soft skills. The term “soft skills” has more to do with how employees act than what they know – skills such as collaboration, problem solving, conflict resolution, and communication. Unlike technical qualifications, which can be tested, soft skills have to be seen in action and can be difficult to objectively measure. Nevertheless, these skills make a huge difference in an employee’s ability to get work done efficiently and effectively. So, what should a manager do with employees who are lacking soft skills? Fire them? Put up with them? What if there is another option? What if you could help them improve their soft skills?Lire moins