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Change Acceptance Catherine Hellebaut © 3M 2010.  All Rights Reserved.
Speaker : Catherine Hellebaut ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
3M’s Technology Platforms  Ab Abrasives Bi Biotech Ac Acoustics Ce Ceramics Ad Adhesives Dd Drug Delivery Am Advanced Materials Di Display An Analytical Do Dental &  Orthodontic Materials As Application Software Ec Energy Components Em Electronic Materials Fc Flexible Converting & Packaging Fe Flexible Electronics Fs Filtration, Separation, Purification  Fi Films Im Imaging Fl Fluoro-materials In Inspection   &   Measure-ment Is Integrated Systems Design Lm Light Mgmt Md Medical  Data Mgmt Me Metal Matrix Composites Mf Mechanical Fasteners Mi Microbial Detection & Control Mo Molding Mr Micro-replication Pe Predictive Engineering & Modeling Nt Nano-technology Nw Nonwoven Materials Rp Radiation Processing Se Sensors Po Porous Materials & Membranes Pm Polymer Melt Processing Wo Wound Mgmt Vp Vapor Processing Su Surface  Modification Sm Specialty Materials Op Opto-electronics Pd Particle & Dispersion Processing Pr Process Design & Control Pp Precision Processing Tt Track and Trace We Accelerated Weathering © 3M 2010.  All Rights Reserved.
Six Market-Leading Businesses © 3M 2010.  All Rights Reserved.
Electro and  Communications  Business Consumer and Office Business Display and Graphics Business Health Care Business Industrial and  Transportation Business Safety, Security  and Protection  Services Business leading businesses Six market
3M Core Technologies Markets Adhesives Abrasives Ceramics Electronic Packaging Microreplication Light Management Specialty Materials Nonwoven Materials Polymer Melt Processing Architecture & Construction Automotive, Marine & Aerospace Electronics Manufacturing Graphic Arts Health Care Home & Leisure Manufacturing & Industry Office Safety: Transportation & Personal Security  Utilities & Telecommunications Integrated Systems Design Markets …  serving a multitude of
Net Sales (billions) © 3M 2010.  All Rights Reserved. $ Solid Top-Line Growth
Net Income (billions)* $ A String of Record Profits * Reported net income © 3M 2010.  All Rights Reserved.
Solving Problems Everywhere ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 3M 2010.  All Rights Reserved.
2010 Recognition ,[object Object],[object Object],[object Object],© 3M 2010.  All Rights Reserved.
[object Object],[object Object]
Symptoms of poor Change Acceptance ,[object Object],[object Object],[object Object],[object Object]
Change Acceptance Iceberg ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Change is the law of life.  And those who look only to the past or present are certain to miss the future. John F. Kennedy
Dynamics of Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is Change Acceptance ? ,[object Object],[object Object],[object Object],[object Object]
So, how to avoid issues with poor Change Acceptance ?
1. Know what you're up against ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Stakeholder Analysis
Stakeholder analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
2. Address the issue ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
2. Address the issue ,[object Object],[object Object],[object Object]
2. Address the issue ,[object Object],[object Object],[object Object],Awareness "in their eyes" Inform Understanding "in their mind" Clarity Acceptance "in their hart" Convince Engagement "in their work" Engage
3. Repeat and adapt ,[object Object],[object Object]
4. Get Help ,[object Object],[object Object],[object Object],[object Object],[object Object]
Stuff to Google ,[object Object],[object Object]
 

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Change acceptance - Catherine Hellebaut

  • 1. Change Acceptance Catherine Hellebaut © 3M 2010. All Rights Reserved.
  • 2.
  • 3. 3M’s Technology Platforms Ab Abrasives Bi Biotech Ac Acoustics Ce Ceramics Ad Adhesives Dd Drug Delivery Am Advanced Materials Di Display An Analytical Do Dental & Orthodontic Materials As Application Software Ec Energy Components Em Electronic Materials Fc Flexible Converting & Packaging Fe Flexible Electronics Fs Filtration, Separation, Purification Fi Films Im Imaging Fl Fluoro-materials In Inspection & Measure-ment Is Integrated Systems Design Lm Light Mgmt Md Medical Data Mgmt Me Metal Matrix Composites Mf Mechanical Fasteners Mi Microbial Detection & Control Mo Molding Mr Micro-replication Pe Predictive Engineering & Modeling Nt Nano-technology Nw Nonwoven Materials Rp Radiation Processing Se Sensors Po Porous Materials & Membranes Pm Polymer Melt Processing Wo Wound Mgmt Vp Vapor Processing Su Surface Modification Sm Specialty Materials Op Opto-electronics Pd Particle & Dispersion Processing Pr Process Design & Control Pp Precision Processing Tt Track and Trace We Accelerated Weathering © 3M 2010. All Rights Reserved.
  • 4. Six Market-Leading Businesses © 3M 2010. All Rights Reserved.
  • 5. Electro and Communications Business Consumer and Office Business Display and Graphics Business Health Care Business Industrial and Transportation Business Safety, Security and Protection Services Business leading businesses Six market
  • 6. 3M Core Technologies Markets Adhesives Abrasives Ceramics Electronic Packaging Microreplication Light Management Specialty Materials Nonwoven Materials Polymer Melt Processing Architecture & Construction Automotive, Marine & Aerospace Electronics Manufacturing Graphic Arts Health Care Home & Leisure Manufacturing & Industry Office Safety: Transportation & Personal Security Utilities & Telecommunications Integrated Systems Design Markets … serving a multitude of
  • 7. Net Sales (billions) © 3M 2010. All Rights Reserved. $ Solid Top-Line Growth
  • 8. Net Income (billions)* $ A String of Record Profits * Reported net income © 3M 2010. All Rights Reserved.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16. So, how to avoid issues with poor Change Acceptance ?
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.  

Notes de l'éditeur

  1. 2009 Corporate Overview v1 4.4.08
  2. 2008 Corporate Overview v1 4.4.08
  3. 2008 Corporate Overview v1 4.4.08
  4. Today 3M has more than 40 product divisions that are divided into six market centers. Our products touch lives on a day in/day out basis. They are in the cars that you drive, the planes that you fly, they are used in offices, homes for organizing, cleaning and do-it-yourself projects. They are in cell phones, computers, in your dentist’s office, in your doctor’s office. Not a day goes by when you don’t come face to face with a product developed by 3M…whether you fully realize this or not. Consumer and Office Business: Scotch-Brite brand cleaning products, Post-it brand Notes, Scotch brand tapes, Scotchgard brand protectors, Filtrete brand filters, Command brand Adhesive products and other products. Display and Graphics Business: Films for electronic displays, touch screens, reflective materials for highway safety, Scotchprint brand graphics for buildings and vehicles. Electro and Communications Business: electrical tapes, fiber optic cabling and splicing systems, flexible electronic circuits, closures, terminations, microinterconnect systems, etc. Health Care Business: medical and surgical products, pharmaceuticals, dental and orthodontic products, health information systems, technologies for health care manufacturers. Breakthrough products include a new class of drugs that stimulates the body’s immune system to fight virus-infected cells and tumor cells. Industrial Business and Transportation: abrasives, specialty adhesives, tapes and specialty materials. 3M discovered breakthrough halon replacement for fire-protection industry. Also includes products for automotive OEMs, the automotive aftermarket, the aerospace industry, and the marine industry Safety, Security and Protection Services Business: products that enhance worker safety, protect people and safeguard property. Respiratory protection systems, window films that enhance safety and energy-efficiency, security films that thwart counterfeiting/alteration of documents, products that clean, protect and enhance commercial establishments. .
  5. 2008 Corporate Overview v1 4.4.08
  6. 2008 Corporate Overview v1 4.4.08
  7. 2008 Corporate Overview v1 4.4.08
  8. 2008 Corporate Overview v1 4.4.08
  9. We need to understand and address below the water line – people. Example: global solution – address plant by plant; plant solution – address day shift and night shift.