Hakan Biroglu
The past decade Oracle Applications (EBS, PeopleSoft, Fusion) has been going through a (r)evolutionary change. The sole purpose of Applications is more then registration of data, the application is now providing and notifying us all the necessary information to make the correct decisions in our daily tasks, with a user-centric interface that is suited for different types of users (Employee, Manager & Back Office).
In this lecture we will provide an overview of various user-centric interfaces for different Applications users, e.g. Employees, managers and back-office personnel, including demos of Fusion Applications and it’s Simplified UI.
4. Profource
• Founded in 2002
• Oracle Applications
• Implementation
• Financial & management accounting
• Full BPO
• We run
• EBS
• Fusion HCM & FIN
• Fusion CRM (Cloud)
• SOA Suite
• Webcenter Imaging
UX Oracle Applications4 March 18, 2014
8. UX is about People
User Experience
=
People Emotions
If there is one thing IT (techies) are not good at, it’s dealing with
people and (their) emotions …
March 18, 2014 UX Oracle Applications8
9. UX design is like chess
March 18, 2014 UX Oracle Applications9
What could be your next move?
• Anticipate
• Incorporate
• UX is part of the design fase
• What about ERP?
10. March 18, 2014 UX Oracle Applications10
Recognizable?
Receive
mail or form
Navigate to
page(s)
lookup data
Navigate to
other page
to enter
data
Navigate to
other page
to submit
process
Navigate to
page to see
result
Result: Not a happy user, not an efficient process
From a functional point of view everything works fine
11. Traditional Oracle Apps
UX Oracle Applications11 March 18, 2014
• UX was never a discussion
• Focus on functionality, integration, extension
• Applications were mainly build for registration
• Applications were mainly build for back office users
• Applications are data driven
• Applications are build bottom-up
12. So why a lecture on Apps UX?
• Who are my users?
• Back office
• Employees
• Managers
• Customers
• Experience is bound to expectations
• Expectations revert from the way we are used to work with
other “tools”
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13. So what tools do we use?
• Managers
• Excel
• BI
• Mail
• Portals
• Employees
• Mobile Apps (at lease with a same look and feel)
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14. What differs these users?
• Simplicity
• Intuitive
• Availability
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16. PeopleSoft HCM 9.2 Executive Summary
PeopleSoft HCM focus on Simplicity, Productivity, and Lower
Total Cost of Ownership, by delivering simple, streamlined
business processes with embedded information.
Employees can complete their transactions quickly, access the
information they need without interrupting their transactions,
and can complete their tasks without requiring assistance.
Managers are alerted to the tasks that need their attention
and can complete those tasks efficiently, allowing them to be
more productive.
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That sounds like UX
17. Revolution in current applications
UX Oracle Applications17 March 18, 2014
• One-way traffic changed to two-way
• Application is now telling us what needs to be done:
• Dashboards
• Notifications
• Embedded analytics and drilldown
• Contextual data
• Related actions
• Minimize use of menu/navigator
• Global search