1. Brookmans Park Teleport
Great North Road
Brookmans Park
Hatfield AL9 6NE
Welcome
We’re here to help
T: 01707 648 070 F: 0870 622 0727
E: abidan@pneumads.com
W: www.pneumads.com

2. Pneuma Communications
Who we are
Pneuma Communications were created in 2003, to provide
communications solutions for medium to large enterprises
and businesses. We offer impartial advice, working on behalf
of our customers and independent of any network provider.
We are dedicated to providing tailored solution to each
client’ s individual requirements and ensuring that these
solutions remain cost effective and cost competitive.
Currently we manage over 10,000 connections across all
networks.
Our Products
We connect to all key network operators and partner with a
range of providers to deliver mobile, fixed line, lone worker,
vehicle tracking and signature capture solutions. Over the
years we have developed at pace with the new technologies
to deliver mobile data packages, initially for BlackBerry and
now across all operating systems.
Our Services
Each customer benefits from key dedicated contacts within
our customer service department. When asked for feedback
over 98% of our customers could name two or more
members of our team.
If requested we can offer same day delivery on new and
replacement handsets, alongside in house technical support
Our Clients
In a recent customer survey over 95% stated that they would
be happy to recommend our services to other businesses. In the
past twelve months over 60% of our new business has come
from referrals. Working with such clients as NASDAQ,
Ministry of Defense, Everest Windows and Rico Logistics
Our Staff
Our staff training encompasses programmes with networks
and key manufacturers. Staff members are constantly testing
new solutions and are well educated and knowledgeable about
all our products.
Our Network Partners
Due to our exceptional level of service and support we
provide to our customers, we have been granted direct
partner status with EE. We also maintain strategic
relationships with O2 and Vodafone.
Our IT Partners
We work very closely with a number of IT Resellers and
system integrators to help them create additional revenue
from their customer base and because we provide full
support to the end user this additional revenue uses none of
their resources.
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Brookmans Park Teleport
Great North Road
Brookmans Park
Hatfield AL9 6NE
T: 01707 648 070 F: 0870 622 0727 E : info@pneumads.com W: wwwpneumads.com
Gettingtoknow

3. Pneuma Communications
Mission Statement
“To simplify mobile communications
through tailored, innovative solutions and
competitive pricing. We aspire to deliver
through our experienced and reliable
professionals an unrivalled service to
satisfy our customers needs.”
Internal Statement
“Customers come to us for our pricing but
stay with us for our service.”
Brookmans Park Teleport
Great North Road
Brookmans Park
Hatfield AL9 6NE
T: 01707 648 070 F: 0870 622 0727 E : info@pneumads.com W: wwwpneumads.com
Gettingtoknow

4. Pneuma Communications can help
Finding the best deal on the market
Not just on day one but throughout the duration of the
contract.
Service and Support
Delivering exceptional customer service at all times
including: 24 hour helpdesk, named contacts, prompt
response times (no automated emails), next day exchanges.
Introducing new technology
We ensure customers are kept informed of new technology
at all times. In many instances this may reduce costs and/or
increase productivity –
In all cases our main aim is to manage your mobiles so that
you don’ t have to.
Working with Pneuma Communications
We aim:
• To provide detailed analysis of costs and
recommendations.
• To provide an analysis of current bundle vs optimum
bundle based on historic data.
• To optimise bundles for both voice and data across
your account.
• To give exceptional customer service 24 hours
a day.
• To follow up with users to confirm all requests have
been completed to their satisfaction.
• To arrange quarterly reviews to discuss areas of
cost savings, tariffs, and other issues as they arise.
• To provide you with named account manager.
• To make your mobile management simple
Brookmans Park Teleport
Great North Road
Brookmans Park
Hatfield AL9 6NE
Heres How
T: 01707 648 070 F: 0870 622 0727 E : abidan@pneumads.com W: wwwpneumads.com .

5. Karim Lalani – European Retail
David Figgins Barret- Premier Pitches
Ryan Canning IT Manager Parity Group
Steve Head Managing Director at Vanilla Cloud
Manohar Grewal Pico Logistics
Brookmans Park Teleport
Great North Road
Brookmans Park
Hatfield AL9 6NE
T: 01707 648 070 F: 0870 622 0727 E : info@pneumads.com
Thanks you to Rob and his team for all their help
with our mobile contract. The pricing is
competitive, but the service is exceptional, which
has proved invaluable when we need support
outside of normal business hours
In our business the levels of support from our
telecom providers are critical to our success. This
is why we chose Pneuma who have proved to be
agile and responsive in response to any of our
queries. They have certainly developed a winning
formulae with regard to Customer support!
Pneuma provide a first class service, our requests
are always dealt with promptly. Pneuma have
saved us money and a great deal of hassle.
We have been working with Pneuma for over 3
years now and have always found their staff to
both be extremely knowledgeable and helpful.
We highly recommend Pneuma to provide great
service and support.
In my business we deal with a number of Telecoms
companies, but find the level of support provided by
Pneuma to be exceptional. I would have no hesitation
in recommending them
I have worked with Denis for a number of years and
found him to be very professional. The commissions are
attractive and the ability to provide a mobile solution
has been very well received by our clients
Listen
To our customers
Yaron Samual – Rilcomm Limited
Rico