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New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019
An introduction to the Public Sector Bodies
(Websites and Mobile Applications)
Accessibility Regulations 2018
Abi James
Adi Latif
1 May 2019
New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019
An introduction to the Public Sector Bodies (Websites and Mobile
Applications) Accessibility Regulations 2018
Accessibility
• Live captions during the webinar
• Slides available from AbilityNet website now:
• www.abilitynet.org.uk/webinars/new-uk-web-accessibility-regulations-he-and-public-sector
• Video recording available afterwards
• Feedback form to ask follow up questions
• Please use the Question Panel to ask for help
New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019
3
Abi James, Senior Accessibility Consultant, AbilityNet
Adi Latif, Accessibility Consultant, AbilityNet
Mark Walker, Head of Marketing & Comms, AbilityNet
Welcome
New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019
4
The Public Sector Bodies (Websites and Mobile Applications)
Accessibility Regulations 2018
• What is accessibility all about?
• What are the regulations?
• Who do they affect?
• What do you need to do?
• Questions and answers
Welcome
New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019
Events
TechShare Pro
Tech4Good Awards
IT Volunteer Conference
Tech Demo Days
Accessibility Workshops
Services
Digital Accessibility Services
HE and DSA Services
Workplace Services
IT Support at Home
Advice and Information
• Helpline, factsheets, webinars
• My Computer My Way
AbilityNet | A digital world, accessible to all
5
New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019
Poll: who is here?
6
New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019
7
• Access by all regardless of disability
• Greater independence for people with
disabilities
• Equal access to services
Why is digital accessibility important?
New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019
8
• Heading structure
• Colour contrast
• Missing alt descriptions on images
• Keyboard access & missing focus indicator
• Forms + error messages
• No captions, transcripts or audio descriptions
on videos
Common accessibility issues
New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019
Automatic
checkers
Manual checks Site scanners
How can you check accessibility?
9
New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019
10
1. Websites, intranets, online documents and apps must
comply with accessibility standards
2. Websites and apps must have an accessibility
statement
3. Government is required to monitor compliance
The Public Sector Bodies (Websites and Mobile
Applications) Accessibility Regulations 2018
New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019
11
All public funded organisations except:
• Non-government organisations like charities (unless provide
essential public services or aimed at disabled people)
• Schools or nurseries - except for the content the public need to use
their services
• Public sector broadcasters and their subsidiaries
Approx. 44 000 websites in the UK
Regulations apply to
New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019
12
Mobile apps
June 2021
Websites
created before
23 Sept 2018.
Sept 2020
Websites published after
23 Sept 2018.
New intranets/extranets
content after 23 Sept 2019
Sept 2019
Timeline for implementing regulations
New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019
What
• Testable
functionality
requirements
How
• Developed
by experts
Why
• Ensure tools
work as
expected
Accessibility Standard:
EN 301 594 / WCAG 2.1 Level AA
New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019
Exclusions
• Downloadable documents published before Sept 2018 - unless in active use
• Pre-recorded media (e.g. videos, podcasts) published before Sept 2020
• Live video
• Online maps and mapping services, accessible alternatives are available
• 3rd party content that is not under the control of the public sector body
concerned
• Archived websites
14
New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019
Inaccessible content: Disproportionate burden
Perform initial assessment of extent to which compliance with the accessibility
requirement imposes a disproportionate burden:
• Size and resources of organisation
• Costs and benefits to people with disabilities
• Taking into account use of app / website / document
Publish this in your accessibility statement
15
New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019
See it as
opportunity to
communicate
to your users
about how you
can support
their access
needs
Include:
• An evaluation of the accessibility of the site
• Which parts of your service do not meet accessibility
standards and why
• Alternatives to content that’s not accessible
• How to contact you to report accessibility problems
• A link to the government website they can use if they’re
not happy with your response
Require Accessibility Statements
New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019
17
• Gov required to monitor public service websites to ensure
compliance
• Must sample proportion of sites each year from different types of
organisations
• Advised by stakeholder groups
• Simplified monitoring using automatic checkers ~ 2000 per year
• In-depth monitoring (i.e. an accessibility audit) ~ 130 per year
Monitoring of accessibility compliance
New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019
18
• No idea where to start
• We have a had a few meetings and are developing a plan
• We have a few people and processes starting to look at
accessibility but feel overwhelmed
• We have a started to work on improving accessibility
issues but have a long list of issues to address
• We have audited our sites and confident to meet the
requirements
Poll: Where are you now?
New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019
19
1. Establish your baseline
2. Identify priorities
3. Develop a plan
What to do next?
New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019
Establish a baseline: Where are you now?
• What web platforms are impacted?
• Who is responsible for creating / developing / procurement?
• What accessibility skills do you have?
• Do you know generally how accessible these sites are?
• Have you started drafting an accessibility statement?
• Identify gaps – internal and external insights
20
New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019
Identify priorities
Short term: Accessibility Statement – Sept 2019
Medium term: Baking in accessibility – 2019/20 and beyond
• Leadership – who is doing what?
• Skills/training - general awareness + specialist skills
• Budgeting/resources/tools
21
New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019
Develop a plan
What do we need to do to meet the regulation timelines?
For example:
• audit for compliance
• fix accessibility issues
• publish accessibility statement
• ensure staff have the skills and resources to embed accessibility
• establish responsibilities, processes and accountability for accessibility
• etc
22
New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019
23
• Accessibility review across campus inc intranet
app & selected course content
• Provided case for funding of new role &
Blackboard Ally – seeing accessibility score of
VLE content improving
• Revising Digital Practice Handbook to include
accessibility & inclusion
• Learning technologist working with IT managers
to develop accessibility statements
University of Derby
New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019
24
• Working together to share expertise and
develop strategy
• Developing skills and resources through
student internships
• University is embedding accessibility &
inclusive practice in all staff roles
• Read their draft Accessibility Statement
University of Kent & Kent County Council
New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019
25
• Gov.uk accessibility pages
• Jiscmail email lists
• GDS gov.uk advice pages
• IAAP membership + CPACC
Useful links
New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019
Questions
Please use the Questions box
The feedback form we will send you after the event includes a
question about what further training you would like us to deliver
Slides and a recording of the webinar will be available afterwards
26
New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019
27
AbilityNet webinars, training, events
• Free and paid for
• TechShare Pro, 20/21 November
Testing services and expert insights
• Speak to our experts
Updates and news on our website
Mailing list > www.abilitynet.org.uk/sign-up
How AbilityNet can help

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Intro to accessibility regulations for HE and public sector

  • 1. New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019 An introduction to the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 Abi James Adi Latif 1 May 2019
  • 2. New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019 An introduction to the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 Accessibility • Live captions during the webinar • Slides available from AbilityNet website now: • www.abilitynet.org.uk/webinars/new-uk-web-accessibility-regulations-he-and-public-sector • Video recording available afterwards • Feedback form to ask follow up questions • Please use the Question Panel to ask for help
  • 3. New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019 3 Abi James, Senior Accessibility Consultant, AbilityNet Adi Latif, Accessibility Consultant, AbilityNet Mark Walker, Head of Marketing & Comms, AbilityNet Welcome
  • 4. New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019 4 The Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 • What is accessibility all about? • What are the regulations? • Who do they affect? • What do you need to do? • Questions and answers Welcome
  • 5. New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019 Events TechShare Pro Tech4Good Awards IT Volunteer Conference Tech Demo Days Accessibility Workshops Services Digital Accessibility Services HE and DSA Services Workplace Services IT Support at Home Advice and Information • Helpline, factsheets, webinars • My Computer My Way AbilityNet | A digital world, accessible to all 5
  • 6. New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019 Poll: who is here? 6
  • 7. New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019 7 • Access by all regardless of disability • Greater independence for people with disabilities • Equal access to services Why is digital accessibility important?
  • 8. New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019 8 • Heading structure • Colour contrast • Missing alt descriptions on images • Keyboard access & missing focus indicator • Forms + error messages • No captions, transcripts or audio descriptions on videos Common accessibility issues
  • 9. New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019 Automatic checkers Manual checks Site scanners How can you check accessibility? 9
  • 10. New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019 10 1. Websites, intranets, online documents and apps must comply with accessibility standards 2. Websites and apps must have an accessibility statement 3. Government is required to monitor compliance The Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018
  • 11. New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019 11 All public funded organisations except: • Non-government organisations like charities (unless provide essential public services or aimed at disabled people) • Schools or nurseries - except for the content the public need to use their services • Public sector broadcasters and their subsidiaries Approx. 44 000 websites in the UK Regulations apply to
  • 12. New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019 12 Mobile apps June 2021 Websites created before 23 Sept 2018. Sept 2020 Websites published after 23 Sept 2018. New intranets/extranets content after 23 Sept 2019 Sept 2019 Timeline for implementing regulations
  • 13. New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019 What • Testable functionality requirements How • Developed by experts Why • Ensure tools work as expected Accessibility Standard: EN 301 594 / WCAG 2.1 Level AA
  • 14. New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019 Exclusions • Downloadable documents published before Sept 2018 - unless in active use • Pre-recorded media (e.g. videos, podcasts) published before Sept 2020 • Live video • Online maps and mapping services, accessible alternatives are available • 3rd party content that is not under the control of the public sector body concerned • Archived websites 14
  • 15. New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019 Inaccessible content: Disproportionate burden Perform initial assessment of extent to which compliance with the accessibility requirement imposes a disproportionate burden: • Size and resources of organisation • Costs and benefits to people with disabilities • Taking into account use of app / website / document Publish this in your accessibility statement 15
  • 16. New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019 See it as opportunity to communicate to your users about how you can support their access needs Include: • An evaluation of the accessibility of the site • Which parts of your service do not meet accessibility standards and why • Alternatives to content that’s not accessible • How to contact you to report accessibility problems • A link to the government website they can use if they’re not happy with your response Require Accessibility Statements
  • 17. New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019 17 • Gov required to monitor public service websites to ensure compliance • Must sample proportion of sites each year from different types of organisations • Advised by stakeholder groups • Simplified monitoring using automatic checkers ~ 2000 per year • In-depth monitoring (i.e. an accessibility audit) ~ 130 per year Monitoring of accessibility compliance
  • 18. New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019 18 • No idea where to start • We have a had a few meetings and are developing a plan • We have a few people and processes starting to look at accessibility but feel overwhelmed • We have a started to work on improving accessibility issues but have a long list of issues to address • We have audited our sites and confident to meet the requirements Poll: Where are you now?
  • 19. New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019 19 1. Establish your baseline 2. Identify priorities 3. Develop a plan What to do next?
  • 20. New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019 Establish a baseline: Where are you now? • What web platforms are impacted? • Who is responsible for creating / developing / procurement? • What accessibility skills do you have? • Do you know generally how accessible these sites are? • Have you started drafting an accessibility statement? • Identify gaps – internal and external insights 20
  • 21. New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019 Identify priorities Short term: Accessibility Statement – Sept 2019 Medium term: Baking in accessibility – 2019/20 and beyond • Leadership – who is doing what? • Skills/training - general awareness + specialist skills • Budgeting/resources/tools 21
  • 22. New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019 Develop a plan What do we need to do to meet the regulation timelines? For example: • audit for compliance • fix accessibility issues • publish accessibility statement • ensure staff have the skills and resources to embed accessibility • establish responsibilities, processes and accountability for accessibility • etc 22
  • 23. New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019 23 • Accessibility review across campus inc intranet app & selected course content • Provided case for funding of new role & Blackboard Ally – seeing accessibility score of VLE content improving • Revising Digital Practice Handbook to include accessibility & inclusion • Learning technologist working with IT managers to develop accessibility statements University of Derby
  • 24. New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019 24 • Working together to share expertise and develop strategy • Developing skills and resources through student internships • University is embedding accessibility & inclusive practice in all staff roles • Read their draft Accessibility Statement University of Kent & Kent County Council
  • 25. New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019 25 • Gov.uk accessibility pages • Jiscmail email lists • GDS gov.uk advice pages • IAAP membership + CPACC Useful links
  • 26. New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019 Questions Please use the Questions box The feedback form we will send you after the event includes a question about what further training you would like us to deliver Slides and a recording of the webinar will be available afterwards 26
  • 27. New Web Accessibility Regulations for HE and Public Sector. Webinar,1 May 2019 27 AbilityNet webinars, training, events • Free and paid for • TechShare Pro, 20/21 November Testing services and expert insights • Speak to our experts Updates and news on our website Mailing list > www.abilitynet.org.uk/sign-up How AbilityNet can help

Editor's Notes

  1. Timeline for application of regulations Sept 2019: Web sites and content on intranets & extranets (e.g. VLEs) created after 23 Sept 2018. Sept 2020: Websites created before 23 Sept 2018. Sept 2021: Mobile apps
  2. Member States shall ensure that the declarations made in the statement, as regards compliance with the requirements set out in Directive (EU) 2016/2102 are accurate and based on one of the following: (a) an actual evaluation of the website's or mobile application's compliance with the requirements of Directive (EU) 2016/2102, such as: – a self-assessment done by the public sector body; – an assessment carried out by a third party, for example a certification; (b) any other measures, as deemed appropriate by the Member States, which provide equal assurance that the declarations made in the statement are accurate. 2. The statement shall indicate the method used as referred to in paragraph 1.
  3. shall be monitored: a) the home, login, sitemap, contact, help and legal information pages; b) at least one relevant page for each type of service provided by the website or mobile application and any other primary intended uses of it, including the search functionality; c) the pages containing the accessibility statement or policy and the pages containing the feedback mechanism; d) examples of pages having a substantially distinct appearance or presenting a different type of content; e) at least one relevant downloadable document, where applicable, for each type of service provided by the website or mobile application and any other primary intended uses of it;
  4. Working with local public sector bodies to share expertise, develop strategy and implement a single standard for procurement, compliance and testing Developing skills and resources through student internships. The students are using the same framework as the local public sector bodies to check that all of our web pages are compliant. This makes it much easier to share resources with local partners as we are all on the same hymn sheet. The latest collaboration is to develop a single accessibility statement and criteria for suppliers. The ultimate aim is to make Kent a digitally inclusive county. Embedding accessibility & inclusive practice in all staff roles Sharing resources with local governments