1. CURRICULUM VITAE
Mr. Abubakar Rashid Abubakar
P.O.box31197 Abu Dhabi
abubakar_rashid85@yahoo.com
MOBILE: 050 7559685
Objective
I am seeking a challenging position, which will enable me to grow professionally while working as a team
player.
Professional Work Experience
Splash (L.L.C) DUBAI,
Jan 2008 – June 2010,
Junior Sales Assistant,
Performing day to day sales activities.
To promote up selling link and suggestive selling of all merchandise.
Stock replenishments.
Placing orders for Customers from the other outlets.
Attending seminars of customer service.
Merchandising.
Receiving deliveries and stock inventory.
June 2010 – June 2011,
Senior Sales Assistant,
Departmental head of men section.
Handle monetary transactions, operating LAN-POS System. Receive credit cards, vouchers and credit
notes as payment and initiates product replacement.
Handling petty cash expenditure.
Conducting staff briefing for departmental benefits.
Maintaining sales logbook.
Conducting training for new staffs by doing role play.
e.g.:- Customer service and product knowledge training.
June 2011 to July 2014,
Store Supervisor,
1 Handling store operations.
Monitoring key movement of the store/safe locker.
Store and Department targets preparations.
Monitoring standards of daily transactions and arranging cash deposits to the bank in daily basis.
Co-ordinate with section in-charges regarding stock issues.
e.g.: Stock requisition, and identifying moving and non moving items.
2 Customer service program.
Handling customer queries/complains in professional manner.
Handling customer requisitions through other stores/warehouse.
Enhancing quality customer service among the staffs through training and demonstration.
3 Administration activities.
2. Preparing and sending daily sales reports (DSR) in a daily basis.
Preparing staffs roster.
Corresponding emails from Head Office regarding store matters.
Preparing comparison reports MTD & YTD wise.
Organizing stock inventory procedures to ensure the better results.
Doing store visits with the same competitors to evaluate and improve the standard of customer service
and merchandising principles.
July 2014 to Date,
Asst. Store Manager ( Store In charge )
Ensuring high standard of product and customer service.
Training and grooming my staffs to the next level of their career.
Ensuring the inventory is healthy for good sales.
Setting the daily target and ensuring they are delivered.
Keeping myself aware of the new trends in the market and my competitors.
.
January 2005 to December 2008
Isaac Hardware, Mombasa – Kenya
Sales assistant
Maximizing sales by promoting the highest standard of customer care.
To provide the highest standards of customer service by demonstrating excellent knowledge of product
and services.
Ensure the highest standard of merchandising and housekeeping is maintained in the shop at all times.
Maintaining adequate stock on the shelves and correct signing is displayed.
Seminars and trainings attended
CUSTOMERS SERVICE PROGRAM
Splash LLC (D.I.P Training Room)
DUBAI, U.A.E
PRODUCT KNOWLEDGE
Splash LLC (D.I.P Training Room)
DUBAI, U.A.E
Education Background
O-level (2001-2004).
Computer Skills & Training
Computer literate using Microsoft Office 98 (MS Word, MS Excel)
Personal Interest
Traveling and Reading
Personal Profile
I am a hardworking self-motivated, systematic and responsible employee who enjoys the challenge of busy
demanding work environment. I enjoy working as a team member and I am used to prioritize workloads under
pressure and making a significant contribution to the efficiency of the organization.
Personal Details
Date of Birth : 24th January 1985
Nationality : Kenyan
Marital Status : Married
Languages : English, Swahili, Arabic and Urdu
Referees
Available on request