4. « A bank is a financial institution whose primary activity is to act as a payment agent for customers and to borrow and lend money. It is an institution for receiving, keeping, and lending money.« (Wikipedia)
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6. "It is important for the banks now to be guided by fairness, accountability and transparency . It benefits no one if the depositors are unsure of their deposits" (A. Tetangco)
7. [Fairness] « to be fair is to be free from bias, dishonesty, or injustice »