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Simplifying
and Enabling
RCS Service
Delivery
      Kevin Mitchell
      Twitter: @mitchellkp
      Email: kmitchell@acmepacket.com

 Acme Packet | www.acmepacket.com       1
Acme Packet – leader in session
delivery network solutions
 Mission: enable delivery of
                                         •   Founded: 2000
  trusted, first-class interactive
                                         •   HQ: Bedford, MA USA
  communications and data
  services across IP networks            •   NASDAQ: APKT
                                         •   2011 revenue: $307M
                                         •   2011 net income: $72M
 Solutions to enable
                                         •   850+ employees
  all-IP evolution
    Increase revenue
    Lower total cost of ownership
    Maximize network agility

 Experienced
    1,850 customers
    150 IMS projects



      Acme Packet | www.acmepacket.com                           2
State of RCS – making progress

 Launched and live (or coming soon)




 RCS 5.1 specification is done

 Handset and app support grows

 Legacy messaging in decline



     Acme Packet | www.acmepacket.com   3
Decline in Mobile Messaging Usage




    Acme Packet | www.acmepacket.com   4
Decline in Revenue per Message




    Acme Packet | www.acmepacket.com   5
RCS reality check


 IMS complexity and                                                                                                         IP service delivery is
   business case                                                                                                                 challenging
                         IP Multimedia Networks
                                                                          Legacy mobile                      LCS
             CS Network                                                   signalling Networks                Client

                                                                          Mm Ma                                   Le
Mb     Mb          CS                                                                              AS
                                BGCF                  I-CSCF
                                                                                                 Sh
                        CS             Mg        Mk                       Cx              C, D,               LRF
                                 Mk                                                       Gc, Gr

                                                                Mw
                                                                                      HSS                    Mm
                                Mj     BGCF
                                                      Mi               Cx

            IMS-              MGCF                                          Dx        SLF                              Ml
            MGW                                       S-CSCF                                          Dh
                                           Mg                             Dx
                    Mn
                                                                                           ISC              E-CSCF
                                            Mr                              MRB                       Rc
             Mb                                       Mw         ISC
                                      Cr
                                                                                          Mw
     MRFP                    MRFC     P-CSCF                                                          I4          Mi
                                                           Mx                        EATF
                   Mp
                                                      Mx                                           Mx
                                      Rx                                                                   BGCF
Mb      Mb         Mb                                           IBCF
                                                  Ici, Mm                                  Mx
                                            Gm                       Ix

                                                                TrGW
                                                                               Izi
                                            UE
                                                                                     Ut




                             Acme Packet | www.acmepacket.com                                                                                   6
Analysts don’t see a bright future

                      74 million RCS subscribers
                               by 2016

                             Source: Infonetics Research




    Acme Packet | www.acmepacket.com                       7
Blending of worlds


Time and time again the word
  that is used to define the                      Ease of use
success of SMS is: ubiquity
                                                 Fast to deploy
      Juniper Research
    Message in an IP-World
        September 2012


                                          Time and time again, the
                                              success of OTT
      Interoperability                    communications is time.
        Reachability

        Extensibility

       Acme Packet | www.acmepacket.com                              8
Simplification to make sense of the
 RCS business case
           Streamline:                                         Grow:
IMS access & session management                 Session-aware load balancing

                                                             IMS     RCS      NGN
                                                   Mobile                        Enterprise
      Cx/Dx                                                     Residential
                                                Voice
                                                            Video conferencing       Telepresence
      Rf
                                               Presence
                                    ENUM                              Content & video share
                         ISC                      IM & messaging
       e2/Ml                                                   FMC            UCC

       Rx
                                                                                      Cluster
       Rx/Rq




      Fixed                    Mobile

                                                  Mobile        Residential         Enterprise




            Acme Packet | www.acmepacket.com                                                  9
2 options to simplify paths to IMS

    SBC & IMS access &
                                          SBC & IMS access functions
   session management




Internet         3G               LTE      Internet   3G       LTE




       Acme Packet | www.acmepacket.com                                10
Scaling strategies are changing

Hardware systems                            Virtual machines
    Vertical scaling                           Horizontal scaling

                                       Elasticity Manager




                                       Virtualization Layer




                                                                    11
    Acme Packet | www.acmepacket.com
Key pieces to the RCS service
 delivery puzzle
                      Service Reach                                 Lawful
                      SIP normalization                            intercept
                      Firewall traversal                           IM, VOIP
                          iOS support                              Encrypted
                                                                     traffic
                                                             Signaling & media



  Security
DoS & overload
  protection
                                                  QoE
  Encryption
                                           Battery life friendly
                                              QoS marking

        Acme Packet | www.acmepacket.com                                       12
Signaling control for RCS:
protecting service availability
   Requirements
        Granular security per service & application
        User definable


   Key features
        Signaling rate limiting
        Access control lists and SIP Methods
         whitelists/blacklists
        Topology hiding
        Signaling screening = Signaling DPI
        Encryption: extending RCS to WiFi/Internet




           Acme Packet | www.acmepacket.com            13
Preserving ubiquity and
user experience
 Battery life
    Issue: Presence or keep-alive messages
    Requirement: network sends lightweight
     messages to traverse NAT devices

 Wide handset support
    Issue: iOS “multitasking” limitations
    Requirement: network sends TCP traffic to
     keep apps awake

 VideoShare behind a NAT
    Issue: Unidirectional communication can be
     blocked by NAT devices/firewall
    Requirement: network makes flow
     bidirectional

 Simplify: bundle functions into access SBC

      Acme Packet | www.acmepacket.com            14
Lawful Intercept requirements

 Intercepts all communications
      Replicates media (call content)
      Replicates signaling (call data)
      SIP, MSRP, RTP
      Any SIP Method –
       including REGISTER, MESSAGE


 Interoperability with range of IMS networks

   Encrypted sessions (SRTP, MSRPoTLS)


 Simplify:            combine functions in access SBC
        Acme Packet | www.acmepacket.com                 15
Now make it global:
SIP interconnect
   Lower TCO: interconnect for all
    services
                                                  IPX              MNO
        Mobile-mobile, mobile-fixed
        RCS, 2G/3G voice, VoLTE, video
        Bi-lateral & IPX interconnect



   Secure, managed interconnect border
        Security assures network availability
        Layer 3-5 mediation maximizes service
         reach and accelerates time to market
        QoE controls provide high quality        Fixed   3G/LTE   2G/3G
         services
        Dynamic, flexible routing lowers costs



         Acme Packet | www.acmepacket.com                            16
MetroPCS selects Acme Packet
for VoLTE and RCS service
                                                Net-Net Session Director
                                            provides all IMS access functions
• US mobile service
  provider

• 9.1 million subscribers

• Pioneer in flat rate,
  unlimited, no contract
  service
                                               Internet            LTE
• LTE deployed in all core
  operating markets
                                          Accelerated time-to-market
• VoLTE service launched in
  August 2012                             Enables multivendor ecosystem
                                          Enables secure and reliable
• RCS service launched in                  multimedia communication
  October 2012                             services

      Acme Packet | www.acmepacket.com                                     17
Summary

 RCS services are integral parts of all-IP evolution

 Service provides to leverage its strengths
    Security
    Reliability
    Interoperability


 Simplicity, speed and scalability are key to
  making RCS work

 Rich functionality required to meet RCS security,
  interoperability and regulatory requirements
     Acme Packet | www.acmepacket.com                   18
Additional Resources

                 RCS solutions page
                 RCS related blog posts
                 Simplified RCS recorded webinar
                 Blog post recapping the above webinar




    Acme Packet | www.acmepacket.com                      19

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Simplifying and enabling rcs service delivery

  • 1. Simplifying and Enabling RCS Service Delivery Kevin Mitchell Twitter: @mitchellkp Email: kmitchell@acmepacket.com Acme Packet | www.acmepacket.com 1
  • 2. Acme Packet – leader in session delivery network solutions  Mission: enable delivery of • Founded: 2000 trusted, first-class interactive • HQ: Bedford, MA USA communications and data services across IP networks • NASDAQ: APKT • 2011 revenue: $307M • 2011 net income: $72M  Solutions to enable • 850+ employees all-IP evolution  Increase revenue  Lower total cost of ownership  Maximize network agility  Experienced  1,850 customers  150 IMS projects Acme Packet | www.acmepacket.com 2
  • 3. State of RCS – making progress  Launched and live (or coming soon)  RCS 5.1 specification is done  Handset and app support grows  Legacy messaging in decline Acme Packet | www.acmepacket.com 3
  • 4. Decline in Mobile Messaging Usage Acme Packet | www.acmepacket.com 4
  • 5. Decline in Revenue per Message Acme Packet | www.acmepacket.com 5
  • 6. RCS reality check IMS complexity and IP service delivery is business case challenging IP Multimedia Networks Legacy mobile LCS CS Network signalling Networks Client Mm Ma Le Mb Mb CS AS BGCF I-CSCF Sh CS Mg Mk Cx C, D, LRF Mk Gc, Gr Mw HSS Mm Mj BGCF Mi Cx IMS- MGCF Dx SLF Ml MGW S-CSCF Dh Mg Dx Mn ISC E-CSCF Mr MRB Rc Mb Mw ISC Cr Mw MRFP MRFC P-CSCF I4 Mi Mx EATF Mp Mx Mx Rx BGCF Mb Mb Mb IBCF Ici, Mm Mx Gm Ix TrGW Izi UE Ut Acme Packet | www.acmepacket.com 6
  • 7. Analysts don’t see a bright future 74 million RCS subscribers by 2016 Source: Infonetics Research Acme Packet | www.acmepacket.com 7
  • 8. Blending of worlds Time and time again the word that is used to define the Ease of use success of SMS is: ubiquity Fast to deploy Juniper Research Message in an IP-World September 2012 Time and time again, the success of OTT Interoperability communications is time. Reachability Extensibility Acme Packet | www.acmepacket.com 8
  • 9. Simplification to make sense of the RCS business case Streamline: Grow: IMS access & session management Session-aware load balancing IMS RCS NGN Mobile Enterprise Cx/Dx Residential Voice Video conferencing Telepresence Rf Presence ENUM Content & video share ISC IM & messaging e2/Ml FMC UCC Rx Cluster Rx/Rq Fixed Mobile Mobile Residential Enterprise Acme Packet | www.acmepacket.com 9
  • 10. 2 options to simplify paths to IMS SBC & IMS access & SBC & IMS access functions session management Internet 3G LTE Internet 3G LTE Acme Packet | www.acmepacket.com 10
  • 11. Scaling strategies are changing Hardware systems Virtual machines Vertical scaling Horizontal scaling Elasticity Manager Virtualization Layer 11 Acme Packet | www.acmepacket.com
  • 12. Key pieces to the RCS service delivery puzzle Service Reach Lawful SIP normalization intercept Firewall traversal IM, VOIP iOS support Encrypted traffic Signaling & media Security DoS & overload protection QoE Encryption Battery life friendly QoS marking Acme Packet | www.acmepacket.com 12
  • 13. Signaling control for RCS: protecting service availability  Requirements  Granular security per service & application  User definable  Key features  Signaling rate limiting  Access control lists and SIP Methods whitelists/blacklists  Topology hiding  Signaling screening = Signaling DPI  Encryption: extending RCS to WiFi/Internet Acme Packet | www.acmepacket.com 13
  • 14. Preserving ubiquity and user experience  Battery life  Issue: Presence or keep-alive messages  Requirement: network sends lightweight messages to traverse NAT devices  Wide handset support  Issue: iOS “multitasking” limitations  Requirement: network sends TCP traffic to keep apps awake  VideoShare behind a NAT  Issue: Unidirectional communication can be blocked by NAT devices/firewall  Requirement: network makes flow bidirectional  Simplify: bundle functions into access SBC Acme Packet | www.acmepacket.com 14
  • 15. Lawful Intercept requirements  Intercepts all communications  Replicates media (call content)  Replicates signaling (call data)  SIP, MSRP, RTP  Any SIP Method – including REGISTER, MESSAGE  Interoperability with range of IMS networks  Encrypted sessions (SRTP, MSRPoTLS)  Simplify: combine functions in access SBC Acme Packet | www.acmepacket.com 15
  • 16. Now make it global: SIP interconnect  Lower TCO: interconnect for all services IPX MNO  Mobile-mobile, mobile-fixed  RCS, 2G/3G voice, VoLTE, video  Bi-lateral & IPX interconnect  Secure, managed interconnect border  Security assures network availability  Layer 3-5 mediation maximizes service reach and accelerates time to market  QoE controls provide high quality Fixed 3G/LTE 2G/3G services  Dynamic, flexible routing lowers costs Acme Packet | www.acmepacket.com 16
  • 17. MetroPCS selects Acme Packet for VoLTE and RCS service Net-Net Session Director provides all IMS access functions • US mobile service provider • 9.1 million subscribers • Pioneer in flat rate, unlimited, no contract service Internet LTE • LTE deployed in all core operating markets  Accelerated time-to-market • VoLTE service launched in August 2012  Enables multivendor ecosystem  Enables secure and reliable • RCS service launched in multimedia communication October 2012 services Acme Packet | www.acmepacket.com 17
  • 18. Summary  RCS services are integral parts of all-IP evolution  Service provides to leverage its strengths  Security  Reliability  Interoperability  Simplicity, speed and scalability are key to making RCS work  Rich functionality required to meet RCS security, interoperability and regulatory requirements Acme Packet | www.acmepacket.com 18
  • 19. Additional Resources  RCS solutions page  RCS related blog posts  Simplified RCS recorded webinar  Blog post recapping the above webinar Acme Packet | www.acmepacket.com 19