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Manage, Grow,
   and Protect
   Your Firm




www.aderant.com
Aderant Solution Guide - Manage, Grow, and Protect Your Firm




Manage, Grow, and Protect Your Firm

Aderant’s family of best-in-class solutions and services helps clients
worldwide manage, grow, and protect their businesses.

A global industry leader for more than 30 years,                  Comprehensive, Innovative Product Portfolio
Aderant delivers a powerful combination of tradition
and technology, experience and innovation,                        Aderant is the most innovative technology company
reliability and results. Strategic acquisitions and               providing the broadest portfolio of products and
strong partnerships help us bring together the best               services for the legal and professional services
products, services, and industry expertise, so we can             industry with a focus on meeting client and market
provide our clients with the tools they need to achieve           needs in a timely fashion with reliable products. With
improved profitability, higher revenues, and smart                all products leveraging industry standard Microsoft
leadership. Aderant delivers everything you need to               technology, Aderant software is easy to deploy, use,
ensure your firm’s success: proven software solutions,            maintain, customize, and upgrade.
professional consulting, and outstanding service.
                                                                  Aderant products add value across the firm — from
With the recent acquisitions of CompuLaw                          back office financial management to front office case
(including Deadlines.com), Client Profiles (including             management and business development, to risk
CRM4Legal), and RainMaker Software, Aderant is                    protection and process optimization based on best
the go-to partner for law and professional services               practices.
firms of all sizes worldwide. Aderant is the largest
independent software provider to the legal market.


■■   Nearly 400 team members with deep domain and
     product expertise
■■   Nearly 2,800 clients in more than 30 countries
     with a combined retention rate of 95+%
■■   Consistently high client satisfaction ratings across
     all product lines
■■   60% of AmLaw 200 firms are clients
■■   70% of the world’s largest firms are clients


Aderant is a seamlessly integrated organization
focused on providing a world-class customer service
experience and best practices across the entire
organization.




                                                                                                                           1
Aderant Solution Guide - Manage, Grow, and Protect Your Firm




               MANAGE                                              GROW                PROTECT
              Time & billing                                          CRM           Calendar / docket

              Accounting                                         Marketing             Court rules

        Financial management                             Client & matter intake    Matter management

         Practice management                                Matter planning            Workflow

           Case management                               Profitability analysis   Document management

         Business intelligence                      Performance management        RecordS management

               Dashboards                                                           EMAIL management




    Product Integration Brings Multiple Benefits

    Aderant is currently working on several integration
    projects so that our clients gain new levels of efficiency,
    productivity, information access, performance, and
    scalability. The first integration completed is between
    Client Profiles case and financial management and
    CompuLaw court rules. Users now have at their
    fingertips case management, calendaring, docketing,
    time, billing, and financial management tools all in one
    application. The integration maximizes efficiency with
    the ability to utilize all functions in one place, saving
    resources and allowing more time to work on strategic
    initiatives.

    Other integrations are in progress and will be
    announced as they become available.




2
Aderant Solution Guide - Manage, Grow, and Protect Your Firm




Aderant Expert 8.0

Setting the performance standard for practice and financial management systems.



Aderant Expert Release 8.0, our flagship practice             example, firms can choose from multiple time capture
management system, is now available. As the most              methods to support varying needs and user preferen-
extensive update of Aderant Expert delivered in               ces, giving them unprecedented flexibility. Extensive
several years, this release includes substantial new          configuration options enable firms to meet the precise
capabilities that enable firms to better manage their         requirements of individual timekeepers. The new
businesses for increased productivity, revenues, and          engagement view option enables a timekeeper, such
profits. Aderant Expert capabilities include:                 as a billing partner, to see all time entries across all
                                                              timekeepers for a matter or group of matters, provi-
■■   Time & billing                                           ding true matter-centric visibility. Firms that have
■■   Expense management                                       deployed the recently released Found Time module
■■   Disbursement management                                  will find that the solution implements as an integral
■■   Reconstruct missed time                                  part of Time Management, giving attorneys the ability
■■   General ledger                                           to create time entries from daily activities with the
■■   Accounts payable / receivable                            click of a mouse.
■■   Collections
                                                              Additional enhancements include redesigning rate
■■   Cash management
                                                              management into one module to simplify the process
■■   Global accounting
                                                              of creating and managing fee rates. Users can define
■■   Financial reporting
                                                              rate levels, rates sets, variable rate levels, fixed fee
■■   Imaging
                                                              action codes, client rates, and matter rates all from
■■   Case & matter management
                                                              within one application with a feature-rich, yet easy-to-
■■   Calendar / docket
                                                              use interface.
■■   Role-based dashboards
■■   Profitability analysis
                                                              The popular Paperless Billing application released in
■■   Matter planning / AFAs
                                                              2011 has also been enhanced to provide increased
■■   New business pricing
                                                              flexibility for prebill review and editing. Approvals
■■   Conflicts
                                                              are seamlessly incorporated into the prebill markup
■■   Matter intake workflow
                                                              workflow. Expert Matter Planning now includes
■■   Marketing
                                                              scheduling capabilities in the planning phase of
                                                              new matters. Firms can create matter plan groups
New Features                                                  to support alternative fee arrangements that span
                                                              multiple matters.
With Aderant Expert 8.0 firms have access to a new
Expert Time Management module that provides
robust capabilities to maximize billable time. For




                                                                                                                         3
Aderant Solution Guide - Manage, Grow, and Protect Your Firm




    Building on a robust framework developed using
    Microsoft technology, Aderant Expert 8.0 also
    delivers extended workflow capabilities along with
    an enriched user interface and includes a host of
    other enhancements that will drive productivity and
    efficiency in law and professional services firms.
    Aderant will continue its substantial investment in
    this platform with expanded capabilities planned for
    2012 and beyond. The company invests a significant
    amount of its revenue to research and development
    to ensure that all products meet the highest standards
    for quality and reliability.




4
Aderant Solution Guide - Manage, Grow, and Protect Your Firm




Client Profiles Case Management
Improve the performance of your law practice with a powerful Microsoft Office-based case
management solution that takes all of your firm’s critical case information and puts it at your
fingertips.

One of the most significant technological challenges             ■■    Case Comments
faced by today’s law practice is how to implement                ■■    Document Assembly
the right mix of case management functionality for a             ■■    Time Entry
diverse group of legal professionals. Profiles by Client         ■■    Conflicts
Profiles was developed to overcome this challenge.               ■■    Case Information
If there is one thing that our 1600+ active clients              ■■    Reporting
have taught us, it is that user adoption is the key to a
successful case management rollout.                              Custom-Built To Fit Your Needs

                                                                 Profiles is fully configurable. You establish views,
The Best Case Management System is the
                                                                 information, and workflow tuned to the diverse
One Your Staff Already Knows How to Use                          needs of your office community. Different users,
Profiles is built on a rock solid framework of Microsoft         departments, and offices can configure the software
technologies that allows your user community                     to their specific needs. Each staff member and office
to function both within the case management                      professional will feel as if the firm acquired a solution
environment and Microsoft Office. Case management                just for them and the specific file on which they are
functionality is embedded within Microsoft Office and            currently working.
can link your staff directly to detailed case information
without having to manually switch programs.                      Whether you are a high volume litigation law
Designed to increase your office’s productivity and              firm, business transaction practice, corporate
profitability, Profiles gives users a tool to better             legal department, or government entity, Profiles is
perform their jobs and meet client demands.                      built to fit your needs and improve organizational
                                                                 performance. Profiles is a case management solution
A powerful solution, Profiles represents the most                that will work for every user in your group.
complete and comprehensive case management
application available in the marketplace. Modules
include:
■■ Docketing
■■ Calendaring
■■ Workflow
■■ Contacts
■■ Email Management
■■ Document Management
■■ Scanning




                                                                                                                             5
Aderant Solution Guide - Manage, Grow, and Protect Your Firm




    Integrations

    If you are a Microsoft Outlook/Office user, the “CP
    Associate” feature allows you to save emails, calendar
    items, and documents within the case in Profiles.
    Profiles also maintains the industry’s only direct
    link with Microsoft Outlook, allowing users to enter
    appointments, personal contacts, and emails in either
    Profiles or Outlook and associate them to the case.
    Profiles also has connectors for virtually all major
    legal-specific applications.


    Instant Access

    Imagine having an entire case file right at your
    fingertips—every document, every e-mail, and
    every contact—everything relating to a file instantly
    available to every user at the same time. No longer will
    you have to share a hardcopy file amongst your team.
    Can’t find what you are looking for? Profiles provides
    global searching within each module.


    Profiles also gives you the ability to automate reports
    to be sent to clients, management, and staff. With
    Profiles, you’ll have greater capability to make well-
    informed decisions.




6
Aderant Solution Guide - Manage, Grow, and Protect Your Firm




Client Profiles FINANCIAL
Management
Increase the profitability of your law practice by reducing operating costs, enhancing the
decision-making processs, and improving client satisfaction.

The reality of today’s business landscape demands              Because Profiles financial management is a seamless
legal technology solutions that do more than just get          component of the full Profiles Practice Management
the client statements out the door and vendors paid.           Suite, including the industry-leading Profiles case
Your financial management technology solution                  management system, it is the perfect solution for
needs to help your firm to be more competitive in the          firms looking for a complete firm automation tool.
marketplace. Client Profiles financial management
system is designed to meet the needs of the most               Workflow Driven Functionality Supports the
demanding law firm practices. Capabilities include:
                                                               Way You Conduct Business
■■ Time & billing
■■ Expense recovery                                            The expansive functionality found in Profiles is
■■ Accounts receivable                                         seamlessly driven by easily configurable workflow
■■ Collections                                                 capability. Based entirely on commercial standards
■■ Accounts payable                                            such as the Microsoft .NET development platform
■■ General ledger                                              and MS SQL Server database, Profiles fully leverages
■■ Trust / Escrow                                              the richness of these Microsoft products for
■■ Conflict avoidance                                          unparalleled ease of use and implementation.
■■ Management reporting
■■ Event notification                                          Business Intelligence (BI) Designed for Your
■■ Business intelligence
                                                               Firm
Reduce Operating Costs                                         Business Intelligence is not just about producing
                                                               reports for firm management. It is about delivering
As clients and attorneys place increasing demands
                                                               real-time performance information to the right
on the billing and accounting function, many groups
                                                               people at the right time in the form that they need it.
find themselves spending countless hours manually
                                                               Profiles leverages and extends the BI tools inherent
trying to keep pace with these new requirements. The
                                                               in the Microsoft SQL Server platform and delivers
unique design of Profiles eliminates these manual
                                                               audience specific reporting to the professional’s
processes, improving the efficiency and productivity
                                                               desktop.
of the entire organization.

                                                               Whether your focus is on meeting complex billing
The underlying architecture of Profiles makes it ideal
                                                               requirements, solid financial accounting standards,
for complex billing requirements, sophisticated
                                                               or business intelligence reporting designed to better
management reporting, and compliance with new
                                                               manage your firm, Profiles brings robust functionality
emerging industry standards. The flexibility found
                                                               leveraged by Microsoft standards without the high
in Profiles not only improves your operation today,
                                                               costs previously associated with enterprise level
but keeps you ahead of the curve going forward.
                                                               solutions.




                                                                                                                         7
Aderant Solution Guide - Manage, Grow, and Protect Your Firm




    CRM4Legal

    The complete marketing, business development, and client care solution for law firms.



    CRM4Legal is built on Microsoft Dynamics CRM                              ■■   Matter Tracking
    to provide your firm with the marketing, business                         ■■   Client Care / Help Desk
    development and client care tools necessary to grow                       ■■   Data Integration
    your business, and drive profits while improving client                   ■■   Web and Mobile Acccess
    satisfaction. More than ever, legal professionals are
    engaged in the business of law, and the efforts that                      Marketing
    help them win and retain clients.
                                                                              CRM4Legal is designed to help law firms connect the
                                                                              efforts of marketing and business development groups
    CRM4Legal, powered by Microsoft CRM is a complete
                                                                              with lawyers and their secretaries. In CRM4Legal the
    marketing, business development and client care
                                                                              goal of each marketing campaign or event is to ensure
    solution for law firms. It provides all of the tools and
                                                                              that the campaign targets, campaign activities, and
    capabilities needed to create and easily maintain a
                                                                              the results of the campaign activities are related and
    clear picture of client relationships from first contact,
                                                                              captured in a consistent format.
    through business development activities and long-
    term relationship-building efforts. With modules for
                                                                              Business Development
    marketing, business development, matter tracking
    and client care, CRM4Legal delivers a fast, flexible                      For Business Development managers, practice
    and affordable solution that drives measurable                            managers, lawyers and partners, CRM4Legal provides
    improvements in every business process. It enables                        insight into the deal pipeline, including the ability
    closer relationships with clients and helps your firm                     to track types of opportunities, close ratios, revenue
    achieve new levels of success and profitability.                          forecasts, and other important business development
                                                                              information.
    CRM4Legal provides everyone in your firm a
    complete view of your relationship networks,                              Client Care
    prospects, and clients directly from Outlook,
    providing a familiar and intuitive work environment                       The service management module of CRM4Legal
    that encourages user adoption and productivity. And                       consists of core components including: Service
    because it is developed by Aderant, it looks, feels and                   Requests which can include client service requests
    performs like it was built for the legal professional.                    and client complaints to mini-projects; Knowledge
                                                                              Base, a repository of articles containing firm
    CRM4Legal capabilities include:                                           information, best practices, technical details, or any
    ■■ Outlook-based CRM                                                      other documentation that business users access to
    ■■ Marketing                                                              address and resolve issues; and, Queues, containers
    ■■ Relationship Intelligence                                              for work items, such as service requests or inbound
    ■■ Business Development                                                   emails.




8
Aderant Solution Guide - Manage, Grow, and Protect Your Firm




CompuLaw Vision

Protect and build your practice with the #1 name in rules-based calendaring.



Malpractice exposure from calendar related errors               CompuLaw Vision includes:
is a significant risk for every lawyer and every firm.          ■■ Rules-based calendaring
You can greatly reduce that risk with CompuLaw                  ■■ Matter database management
Vision, the most powerful legal calendar and matter             ■■ Rules database library
management system available today.                              ■■ Documents database
                                                                ■■ Report writer
CompuLaw Vision enables users to automatically                  ■■ Case notes
schedule critical dates in accordance with court rules          ■■ Related parties database
applicable to their case. The actual rules of court and         ■■ Audit trail system
court holidays are built into the software, eliminating         ■■ Security / password protection
error prone and time-consuming docket calculations.             ■■ Outlook, GroupWise, and Lotus Notes 		
Furthermore, when the rules change, Vision will                    integration
automatically adjust any deadlines on calendar to
conform to the changed rules. Using Vision is the               Vision Web Portal™
most accurate and reliable way to manage your
calendar and matter information.                                The Vision Web Portal is the easiest way to access your
                                                                Vision calendar data from the office or on the road,
When it comes to accessing calendar information                 24/7. You can view your data through your browser,
throughout your firm, Vision offers unparalleled                anytime, filtering to choose the exact data you need.
choices. Whatever works best for your firm, however             Screens can be customized for various practice groups
your firm wants to work, Vision will comply.                    or new events, and changes can be sent back to your
                                                                data entry department for automatic import into
                                                                Vision.
Vision is a Comprehensive Calendar and
Matter Management Solution                                      With CompuLaw® Collaborate™, Web Portal users have
Vision is much more than the most accurate legal                a convenient access point for attorney collaboration
calendaring system available – it’s also a detailed             on all legal calendaring event list information.
matter management solution. Vision is incredibly                Collaborate is a web part component that integrates
flexible, allowing you to customize and filter                  Vision Web Portal with Microsoft Office SharePoint.
information, track parties and documents, and                   This Event List Web Part provides law firms with direct
streamline results, giving you just the information you         access to critical information on all events related to a
need to see, when you want to see it.                           specific client, matter, team, or department.




                                                                                                                            9
Aderant Solution Guide - Manage, Grow, and Protect Your Firm




     Deadlines.com

     Easy access to critical deadlines for affordable malpractice prevention.



     Deadlines.com is a SaaS-based legal deadline                             greatly reduce your risk. Many professional liability
     calculation service that protects small law firms and                    insurance carriers even offer discounts to users of
     solo practitioners from the leading case of malpractice                  Deadlines.com in the form of risk management
     claims. Deadlines.com uses CompuLaw’s date                               credits.
     calculation engine and extensive court rules library.
     CompuLaw has earned a reputation for being the                           Apply Court Rule Changes
     most accurate solution in rules based calendaring for
     mid-size and large law firms. Through Deadlines.com                      Deadlines.com’s patented Change Notification
     the same reliable technology is available to smaller                     Service (CNS) immediately notifies users via email
     law firms and solo practitioners at a fraction of the                    if we believe your deadlines have been affected by a
     cost. With a highly intuitive web interface, flexible                    change in the court rules. We also provide a link to
     pricing, and easy access to your critical deadlines,                     quickly and easily regenerate your deadlines using
     Deadlines.com offers you affordable malpractice                          the updated rules. CNS is provided to all users at
     prevention.                                                              no additional cost because we pride ourselves on
                                                                              providing the most accurate information available.

     Calculate Court Deadlines
                                                                              Run Reports of Upcoming Dates
     Deadlines.com allows smaller firms to generate
     deadlines using the same technology that is trusted by                   Our View Deadlines page allows you to generate,
     more than 70% of the top 100 firms in the country—                       email and print a variety of reports. Filter by case, by
     simply, accurately, and affordably. Deadlines.com                        event, as well as various date ranges—keeping the
     even makes it easy to bill the charges back to your                      information at your fingertips to ensure you don’t
     clients as a research fee.                                               miss a deadline.


     Minimize Risk and Help Avoid the Leading                                 View On-Screen Calendars: Monthly,
     Cause of Malpractice Claims                                              Weekly, and Daily Views

     According to the ABA, calendar-related errors are                        Deadlines.com’s On-Screen Calendars provide
     the leading cause of malpractice claims and over                         graphical views of your deadlines, mobile access
     70% of claims occurred in firms with five or fewer                       to your calendar and an offsite copy of your critical
     attorneys. With Deadlines.com accurately calculating                     deadlines for disaster recovery procedures—a big plus
     your deadlines, automatically adding them to your                        to professional liability carriers who want to know
     calendar and emailing you reminders—you can                              if your calendar will be accessible in the event of an
                                                                              emergency.




10
Aderant Solution Guide - Manage, Grow, and Protect Your Firm




RainMaker Bill ScRubber

Rules set. Billing guidelines met.



Is your cash flow succumbing to the complex billing             Pre-determined Rules or Build Your Own
guidelines put upon you by your clients? Law firms are
increasingly under pressure by their clients to adhere          Bill Scrubber is equipped to catch the most common
to complex guidelines for the submission of legal bills.        billing guideline rejections. These include:
Non-compliance with these rules results in your ebills          ■■ Time Entry narrative not to exceed xx characters
being rejected or disputed, causing payment delays              ■■ Cost Entry narrative not to exceed xx characters
and /or write downs.                                            ■■ Time Entry “trigger words” or phrases and
                                                                     suggest replacements
Bill Scrubber is designed to help law firms save time           ■■ Cost Entry “trigger words” or phrases and suggest
and improve cash flow by ensuring compliance with                    replacements
today’s complex billing rules and guidelines. Bill              ■■ Look for special characters in Time Entries and
Scrubber reduces costly write-downs by examining                     Cost Entries
cost and time entries, comparing them to pre-defined            ■■ Look for approved Timekeepers in all Time
rules, and highlighting items that need your attention.              Entries
The software provides suggestions for change based              ■■ Look for approved Cost Items in all Cost Entries
on client/matter approved narrative, phases, tasks              ■■ Check Time Entry Rates and make sure they
activities, and timekeeper types.                                    match the C/M rate assigned
                                                                ■■ Ignore Flat Fee Time Entries
Bill Scrubber will:                                             ■■ Look for duplicate Time Entries, same attorney
■■ Save time proofreading bills by automatically                ■■ Look for duplicate Time Entries, different attorney
     adhering to pre-defined rules                              ■■ Look for duplicate Cost Entries
■■ Find and highlight all time entries with violations
■■ Reduce write-offs and short pays
■■ Spot duplicate entries and narrative words
     subject to rejection
■■ Accelerate the ebill submission and approval
     process from vendor sites
■■ Get your bills out the door quickly and efficiently
■■ Ultimately improve cash flow




                                                                                                                          11
Aderant Solution Guide - Manage, Grow, and Protect Your Firm




RainMaker XLerator™ with Dynamic Link™

Changing the way you report.



XLerator with Dynamic Link provides a direct link            re-keying the data into a spreadsheet. Utilizing the
between your database and Microsoft Excel, making            XLerator Task Pane, a user can select information
reporting quick and easy.                                    from hundreds of data items and, within any
■■ Unites the Platinum database with Microsoft               spreadsheet, click on where they would like to place
    Excel allowing complete control and access to            that data. The information is instantly extracted from
    your firm’s vast array of data.                          the database and placed in the spreadsheet. When the
■■ Empowers end-users to analyze information                 user saves the spreadsheet, the link to the data along
    in exactly the format they choose without                with all formatting and user calculations are also
    the constraints of canned reports, custom                saved for future use.
    programming, product limitations, or the burden
    and risk of re-keying the data.                          How XLerator with Dynamic Link Works
■■ Quickly and reliably create complex, multi-
    dimensional models and manipulate existing               XLerator with Dynamic Link is based on exposing
    data to analyze trends.                                  existing data queries from RainMaker Platinum’s
                                                             database. These queries are used by the application
                                                             software to generate reports, provide inquiries, build
Spreadsheets Meet the 23rd Century
                                                             web parts, and other common tasks. Previously
XLerator with Dynamic Link provides a direct link            these queries were hidden from users and available
between Microsoft Excel and the data stored in law           only to programmers. RainMaker users can easily
firms’ databases, including financial management.            build custom queries, with the Platinum business
This means that any piece of data, from any module,          intelligence product, that become immediately
can be retrieved while working in Excel; making              available for use in XLerator. More advanced users
the spreadsheet analysis virtually endless. Since the        can quickly build their own queries in SQL or copy
initial adoption of the spreadsheet as a means of            and paste them from any other compliant reporting
reporting in the 1990s, it has been nearly impossible        tool such as Crystal Reports or Microsoft Access.
for non-technical users to point and click on data
elements from a list and then have that information          XLerator with Dynamic Link can be used for:
immediately appear in a Microsoft Excel spreadsheet.         ■■ New or existing spreadsheets
                                                             ■■ Pivot tables
Why Risk Re-keying?                                          ■■ Charts and graphs
                                                             ■■ Trend analyses
XLerator with Dynamic Link empowers users to                 ■■ Consolidating information
analyze information in exactly the format they choose        ■■ Complex multi-dimensional modeling
without the constraints of “canned” reports, custom
programming, product limitations or the burden of




                                                                                                                       12
3525 Piedmont Road
  Building 6, Suite 620
   Atlanta, GA 30305
Sales: +1 888 604 2366
   info@aderant.com

   www.aderant.com

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Aderant 2012 Solutions Guide: Mange, Grow, and Protect Your Firm

  • 1. Manage, Grow, and Protect Your Firm www.aderant.com
  • 2.
  • 3. Aderant Solution Guide - Manage, Grow, and Protect Your Firm Manage, Grow, and Protect Your Firm Aderant’s family of best-in-class solutions and services helps clients worldwide manage, grow, and protect their businesses. A global industry leader for more than 30 years, Comprehensive, Innovative Product Portfolio Aderant delivers a powerful combination of tradition and technology, experience and innovation, Aderant is the most innovative technology company reliability and results. Strategic acquisitions and providing the broadest portfolio of products and strong partnerships help us bring together the best services for the legal and professional services products, services, and industry expertise, so we can industry with a focus on meeting client and market provide our clients with the tools they need to achieve needs in a timely fashion with reliable products. With improved profitability, higher revenues, and smart all products leveraging industry standard Microsoft leadership. Aderant delivers everything you need to technology, Aderant software is easy to deploy, use, ensure your firm’s success: proven software solutions, maintain, customize, and upgrade. professional consulting, and outstanding service. Aderant products add value across the firm — from With the recent acquisitions of CompuLaw back office financial management to front office case (including Deadlines.com), Client Profiles (including management and business development, to risk CRM4Legal), and RainMaker Software, Aderant is protection and process optimization based on best the go-to partner for law and professional services practices. firms of all sizes worldwide. Aderant is the largest independent software provider to the legal market. ■■ Nearly 400 team members with deep domain and product expertise ■■ Nearly 2,800 clients in more than 30 countries with a combined retention rate of 95+% ■■ Consistently high client satisfaction ratings across all product lines ■■ 60% of AmLaw 200 firms are clients ■■ 70% of the world’s largest firms are clients Aderant is a seamlessly integrated organization focused on providing a world-class customer service experience and best practices across the entire organization. 1
  • 4. Aderant Solution Guide - Manage, Grow, and Protect Your Firm MANAGE GROW PROTECT Time & billing CRM Calendar / docket Accounting Marketing Court rules Financial management Client & matter intake Matter management Practice management Matter planning Workflow Case management Profitability analysis Document management Business intelligence Performance management RecordS management Dashboards EMAIL management Product Integration Brings Multiple Benefits Aderant is currently working on several integration projects so that our clients gain new levels of efficiency, productivity, information access, performance, and scalability. The first integration completed is between Client Profiles case and financial management and CompuLaw court rules. Users now have at their fingertips case management, calendaring, docketing, time, billing, and financial management tools all in one application. The integration maximizes efficiency with the ability to utilize all functions in one place, saving resources and allowing more time to work on strategic initiatives. Other integrations are in progress and will be announced as they become available. 2
  • 5. Aderant Solution Guide - Manage, Grow, and Protect Your Firm Aderant Expert 8.0 Setting the performance standard for practice and financial management systems. Aderant Expert Release 8.0, our flagship practice example, firms can choose from multiple time capture management system, is now available. As the most methods to support varying needs and user preferen- extensive update of Aderant Expert delivered in ces, giving them unprecedented flexibility. Extensive several years, this release includes substantial new configuration options enable firms to meet the precise capabilities that enable firms to better manage their requirements of individual timekeepers. The new businesses for increased productivity, revenues, and engagement view option enables a timekeeper, such profits. Aderant Expert capabilities include: as a billing partner, to see all time entries across all timekeepers for a matter or group of matters, provi- ■■ Time & billing ding true matter-centric visibility. Firms that have ■■ Expense management deployed the recently released Found Time module ■■ Disbursement management will find that the solution implements as an integral ■■ Reconstruct missed time part of Time Management, giving attorneys the ability ■■ General ledger to create time entries from daily activities with the ■■ Accounts payable / receivable click of a mouse. ■■ Collections Additional enhancements include redesigning rate ■■ Cash management management into one module to simplify the process ■■ Global accounting of creating and managing fee rates. Users can define ■■ Financial reporting rate levels, rates sets, variable rate levels, fixed fee ■■ Imaging action codes, client rates, and matter rates all from ■■ Case & matter management within one application with a feature-rich, yet easy-to- ■■ Calendar / docket use interface. ■■ Role-based dashboards ■■ Profitability analysis The popular Paperless Billing application released in ■■ Matter planning / AFAs 2011 has also been enhanced to provide increased ■■ New business pricing flexibility for prebill review and editing. Approvals ■■ Conflicts are seamlessly incorporated into the prebill markup ■■ Matter intake workflow workflow. Expert Matter Planning now includes ■■ Marketing scheduling capabilities in the planning phase of new matters. Firms can create matter plan groups New Features to support alternative fee arrangements that span multiple matters. With Aderant Expert 8.0 firms have access to a new Expert Time Management module that provides robust capabilities to maximize billable time. For 3
  • 6. Aderant Solution Guide - Manage, Grow, and Protect Your Firm Building on a robust framework developed using Microsoft technology, Aderant Expert 8.0 also delivers extended workflow capabilities along with an enriched user interface and includes a host of other enhancements that will drive productivity and efficiency in law and professional services firms. Aderant will continue its substantial investment in this platform with expanded capabilities planned for 2012 and beyond. The company invests a significant amount of its revenue to research and development to ensure that all products meet the highest standards for quality and reliability. 4
  • 7. Aderant Solution Guide - Manage, Grow, and Protect Your Firm Client Profiles Case Management Improve the performance of your law practice with a powerful Microsoft Office-based case management solution that takes all of your firm’s critical case information and puts it at your fingertips. One of the most significant technological challenges ■■ Case Comments faced by today’s law practice is how to implement ■■ Document Assembly the right mix of case management functionality for a ■■ Time Entry diverse group of legal professionals. Profiles by Client ■■ Conflicts Profiles was developed to overcome this challenge. ■■ Case Information If there is one thing that our 1600+ active clients ■■ Reporting have taught us, it is that user adoption is the key to a successful case management rollout. Custom-Built To Fit Your Needs Profiles is fully configurable. You establish views, The Best Case Management System is the information, and workflow tuned to the diverse One Your Staff Already Knows How to Use needs of your office community. Different users, Profiles is built on a rock solid framework of Microsoft departments, and offices can configure the software technologies that allows your user community to their specific needs. Each staff member and office to function both within the case management professional will feel as if the firm acquired a solution environment and Microsoft Office. Case management just for them and the specific file on which they are functionality is embedded within Microsoft Office and currently working. can link your staff directly to detailed case information without having to manually switch programs. Whether you are a high volume litigation law Designed to increase your office’s productivity and firm, business transaction practice, corporate profitability, Profiles gives users a tool to better legal department, or government entity, Profiles is perform their jobs and meet client demands. built to fit your needs and improve organizational performance. Profiles is a case management solution A powerful solution, Profiles represents the most that will work for every user in your group. complete and comprehensive case management application available in the marketplace. Modules include: ■■ Docketing ■■ Calendaring ■■ Workflow ■■ Contacts ■■ Email Management ■■ Document Management ■■ Scanning 5
  • 8. Aderant Solution Guide - Manage, Grow, and Protect Your Firm Integrations If you are a Microsoft Outlook/Office user, the “CP Associate” feature allows you to save emails, calendar items, and documents within the case in Profiles. Profiles also maintains the industry’s only direct link with Microsoft Outlook, allowing users to enter appointments, personal contacts, and emails in either Profiles or Outlook and associate them to the case. Profiles also has connectors for virtually all major legal-specific applications. Instant Access Imagine having an entire case file right at your fingertips—every document, every e-mail, and every contact—everything relating to a file instantly available to every user at the same time. No longer will you have to share a hardcopy file amongst your team. Can’t find what you are looking for? Profiles provides global searching within each module. Profiles also gives you the ability to automate reports to be sent to clients, management, and staff. With Profiles, you’ll have greater capability to make well- informed decisions. 6
  • 9. Aderant Solution Guide - Manage, Grow, and Protect Your Firm Client Profiles FINANCIAL Management Increase the profitability of your law practice by reducing operating costs, enhancing the decision-making processs, and improving client satisfaction. The reality of today’s business landscape demands Because Profiles financial management is a seamless legal technology solutions that do more than just get component of the full Profiles Practice Management the client statements out the door and vendors paid. Suite, including the industry-leading Profiles case Your financial management technology solution management system, it is the perfect solution for needs to help your firm to be more competitive in the firms looking for a complete firm automation tool. marketplace. Client Profiles financial management system is designed to meet the needs of the most Workflow Driven Functionality Supports the demanding law firm practices. Capabilities include: Way You Conduct Business ■■ Time & billing ■■ Expense recovery The expansive functionality found in Profiles is ■■ Accounts receivable seamlessly driven by easily configurable workflow ■■ Collections capability. Based entirely on commercial standards ■■ Accounts payable such as the Microsoft .NET development platform ■■ General ledger and MS SQL Server database, Profiles fully leverages ■■ Trust / Escrow the richness of these Microsoft products for ■■ Conflict avoidance unparalleled ease of use and implementation. ■■ Management reporting ■■ Event notification Business Intelligence (BI) Designed for Your ■■ Business intelligence Firm Reduce Operating Costs Business Intelligence is not just about producing reports for firm management. It is about delivering As clients and attorneys place increasing demands real-time performance information to the right on the billing and accounting function, many groups people at the right time in the form that they need it. find themselves spending countless hours manually Profiles leverages and extends the BI tools inherent trying to keep pace with these new requirements. The in the Microsoft SQL Server platform and delivers unique design of Profiles eliminates these manual audience specific reporting to the professional’s processes, improving the efficiency and productivity desktop. of the entire organization. Whether your focus is on meeting complex billing The underlying architecture of Profiles makes it ideal requirements, solid financial accounting standards, for complex billing requirements, sophisticated or business intelligence reporting designed to better management reporting, and compliance with new manage your firm, Profiles brings robust functionality emerging industry standards. The flexibility found leveraged by Microsoft standards without the high in Profiles not only improves your operation today, costs previously associated with enterprise level but keeps you ahead of the curve going forward. solutions. 7
  • 10. Aderant Solution Guide - Manage, Grow, and Protect Your Firm CRM4Legal The complete marketing, business development, and client care solution for law firms. CRM4Legal is built on Microsoft Dynamics CRM ■■ Matter Tracking to provide your firm with the marketing, business ■■ Client Care / Help Desk development and client care tools necessary to grow ■■ Data Integration your business, and drive profits while improving client ■■ Web and Mobile Acccess satisfaction. More than ever, legal professionals are engaged in the business of law, and the efforts that Marketing help them win and retain clients. CRM4Legal is designed to help law firms connect the efforts of marketing and business development groups CRM4Legal, powered by Microsoft CRM is a complete with lawyers and their secretaries. In CRM4Legal the marketing, business development and client care goal of each marketing campaign or event is to ensure solution for law firms. It provides all of the tools and that the campaign targets, campaign activities, and capabilities needed to create and easily maintain a the results of the campaign activities are related and clear picture of client relationships from first contact, captured in a consistent format. through business development activities and long- term relationship-building efforts. With modules for Business Development marketing, business development, matter tracking and client care, CRM4Legal delivers a fast, flexible For Business Development managers, practice and affordable solution that drives measurable managers, lawyers and partners, CRM4Legal provides improvements in every business process. It enables insight into the deal pipeline, including the ability closer relationships with clients and helps your firm to track types of opportunities, close ratios, revenue achieve new levels of success and profitability. forecasts, and other important business development information. CRM4Legal provides everyone in your firm a complete view of your relationship networks, Client Care prospects, and clients directly from Outlook, providing a familiar and intuitive work environment The service management module of CRM4Legal that encourages user adoption and productivity. And consists of core components including: Service because it is developed by Aderant, it looks, feels and Requests which can include client service requests performs like it was built for the legal professional. and client complaints to mini-projects; Knowledge Base, a repository of articles containing firm CRM4Legal capabilities include: information, best practices, technical details, or any ■■ Outlook-based CRM other documentation that business users access to ■■ Marketing address and resolve issues; and, Queues, containers ■■ Relationship Intelligence for work items, such as service requests or inbound ■■ Business Development emails. 8
  • 11. Aderant Solution Guide - Manage, Grow, and Protect Your Firm CompuLaw Vision Protect and build your practice with the #1 name in rules-based calendaring. Malpractice exposure from calendar related errors CompuLaw Vision includes: is a significant risk for every lawyer and every firm. ■■ Rules-based calendaring You can greatly reduce that risk with CompuLaw ■■ Matter database management Vision, the most powerful legal calendar and matter ■■ Rules database library management system available today. ■■ Documents database ■■ Report writer CompuLaw Vision enables users to automatically ■■ Case notes schedule critical dates in accordance with court rules ■■ Related parties database applicable to their case. The actual rules of court and ■■ Audit trail system court holidays are built into the software, eliminating ■■ Security / password protection error prone and time-consuming docket calculations. ■■ Outlook, GroupWise, and Lotus Notes Furthermore, when the rules change, Vision will integration automatically adjust any deadlines on calendar to conform to the changed rules. Using Vision is the Vision Web Portal™ most accurate and reliable way to manage your calendar and matter information. The Vision Web Portal is the easiest way to access your Vision calendar data from the office or on the road, When it comes to accessing calendar information 24/7. You can view your data through your browser, throughout your firm, Vision offers unparalleled anytime, filtering to choose the exact data you need. choices. Whatever works best for your firm, however Screens can be customized for various practice groups your firm wants to work, Vision will comply. or new events, and changes can be sent back to your data entry department for automatic import into Vision. Vision is a Comprehensive Calendar and Matter Management Solution With CompuLaw® Collaborate™, Web Portal users have Vision is much more than the most accurate legal a convenient access point for attorney collaboration calendaring system available – it’s also a detailed on all legal calendaring event list information. matter management solution. Vision is incredibly Collaborate is a web part component that integrates flexible, allowing you to customize and filter Vision Web Portal with Microsoft Office SharePoint. information, track parties and documents, and This Event List Web Part provides law firms with direct streamline results, giving you just the information you access to critical information on all events related to a need to see, when you want to see it. specific client, matter, team, or department. 9
  • 12. Aderant Solution Guide - Manage, Grow, and Protect Your Firm Deadlines.com Easy access to critical deadlines for affordable malpractice prevention. Deadlines.com is a SaaS-based legal deadline greatly reduce your risk. Many professional liability calculation service that protects small law firms and insurance carriers even offer discounts to users of solo practitioners from the leading case of malpractice Deadlines.com in the form of risk management claims. Deadlines.com uses CompuLaw’s date credits. calculation engine and extensive court rules library. CompuLaw has earned a reputation for being the Apply Court Rule Changes most accurate solution in rules based calendaring for mid-size and large law firms. Through Deadlines.com Deadlines.com’s patented Change Notification the same reliable technology is available to smaller Service (CNS) immediately notifies users via email law firms and solo practitioners at a fraction of the if we believe your deadlines have been affected by a cost. With a highly intuitive web interface, flexible change in the court rules. We also provide a link to pricing, and easy access to your critical deadlines, quickly and easily regenerate your deadlines using Deadlines.com offers you affordable malpractice the updated rules. CNS is provided to all users at prevention. no additional cost because we pride ourselves on providing the most accurate information available. Calculate Court Deadlines Run Reports of Upcoming Dates Deadlines.com allows smaller firms to generate deadlines using the same technology that is trusted by Our View Deadlines page allows you to generate, more than 70% of the top 100 firms in the country— email and print a variety of reports. Filter by case, by simply, accurately, and affordably. Deadlines.com event, as well as various date ranges—keeping the even makes it easy to bill the charges back to your information at your fingertips to ensure you don’t clients as a research fee. miss a deadline. Minimize Risk and Help Avoid the Leading View On-Screen Calendars: Monthly, Cause of Malpractice Claims Weekly, and Daily Views According to the ABA, calendar-related errors are Deadlines.com’s On-Screen Calendars provide the leading cause of malpractice claims and over graphical views of your deadlines, mobile access 70% of claims occurred in firms with five or fewer to your calendar and an offsite copy of your critical attorneys. With Deadlines.com accurately calculating deadlines for disaster recovery procedures—a big plus your deadlines, automatically adding them to your to professional liability carriers who want to know calendar and emailing you reminders—you can if your calendar will be accessible in the event of an emergency. 10
  • 13. Aderant Solution Guide - Manage, Grow, and Protect Your Firm RainMaker Bill ScRubber Rules set. Billing guidelines met. Is your cash flow succumbing to the complex billing Pre-determined Rules or Build Your Own guidelines put upon you by your clients? Law firms are increasingly under pressure by their clients to adhere Bill Scrubber is equipped to catch the most common to complex guidelines for the submission of legal bills. billing guideline rejections. These include: Non-compliance with these rules results in your ebills ■■ Time Entry narrative not to exceed xx characters being rejected or disputed, causing payment delays ■■ Cost Entry narrative not to exceed xx characters and /or write downs. ■■ Time Entry “trigger words” or phrases and suggest replacements Bill Scrubber is designed to help law firms save time ■■ Cost Entry “trigger words” or phrases and suggest and improve cash flow by ensuring compliance with replacements today’s complex billing rules and guidelines. Bill ■■ Look for special characters in Time Entries and Scrubber reduces costly write-downs by examining Cost Entries cost and time entries, comparing them to pre-defined ■■ Look for approved Timekeepers in all Time rules, and highlighting items that need your attention. Entries The software provides suggestions for change based ■■ Look for approved Cost Items in all Cost Entries on client/matter approved narrative, phases, tasks ■■ Check Time Entry Rates and make sure they activities, and timekeeper types. match the C/M rate assigned ■■ Ignore Flat Fee Time Entries Bill Scrubber will: ■■ Look for duplicate Time Entries, same attorney ■■ Save time proofreading bills by automatically ■■ Look for duplicate Time Entries, different attorney adhering to pre-defined rules ■■ Look for duplicate Cost Entries ■■ Find and highlight all time entries with violations ■■ Reduce write-offs and short pays ■■ Spot duplicate entries and narrative words subject to rejection ■■ Accelerate the ebill submission and approval process from vendor sites ■■ Get your bills out the door quickly and efficiently ■■ Ultimately improve cash flow 11
  • 14. Aderant Solution Guide - Manage, Grow, and Protect Your Firm RainMaker XLerator™ with Dynamic Link™ Changing the way you report. XLerator with Dynamic Link provides a direct link re-keying the data into a spreadsheet. Utilizing the between your database and Microsoft Excel, making XLerator Task Pane, a user can select information reporting quick and easy. from hundreds of data items and, within any ■■ Unites the Platinum database with Microsoft spreadsheet, click on where they would like to place Excel allowing complete control and access to that data. The information is instantly extracted from your firm’s vast array of data. the database and placed in the spreadsheet. When the ■■ Empowers end-users to analyze information user saves the spreadsheet, the link to the data along in exactly the format they choose without with all formatting and user calculations are also the constraints of canned reports, custom saved for future use. programming, product limitations, or the burden and risk of re-keying the data. How XLerator with Dynamic Link Works ■■ Quickly and reliably create complex, multi- dimensional models and manipulate existing XLerator with Dynamic Link is based on exposing data to analyze trends. existing data queries from RainMaker Platinum’s database. These queries are used by the application software to generate reports, provide inquiries, build Spreadsheets Meet the 23rd Century web parts, and other common tasks. Previously XLerator with Dynamic Link provides a direct link these queries were hidden from users and available between Microsoft Excel and the data stored in law only to programmers. RainMaker users can easily firms’ databases, including financial management. build custom queries, with the Platinum business This means that any piece of data, from any module, intelligence product, that become immediately can be retrieved while working in Excel; making available for use in XLerator. More advanced users the spreadsheet analysis virtually endless. Since the can quickly build their own queries in SQL or copy initial adoption of the spreadsheet as a means of and paste them from any other compliant reporting reporting in the 1990s, it has been nearly impossible tool such as Crystal Reports or Microsoft Access. for non-technical users to point and click on data elements from a list and then have that information XLerator with Dynamic Link can be used for: immediately appear in a Microsoft Excel spreadsheet. ■■ New or existing spreadsheets ■■ Pivot tables Why Risk Re-keying? ■■ Charts and graphs ■■ Trend analyses XLerator with Dynamic Link empowers users to ■■ Consolidating information analyze information in exactly the format they choose ■■ Complex multi-dimensional modeling without the constraints of “canned” reports, custom programming, product limitations or the burden of 12
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  • 16. 3525 Piedmont Road Building 6, Suite 620 Atlanta, GA 30305 Sales: +1 888 604 2366 info@aderant.com www.aderant.com