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Hello! Welcome to MADE.COM. We’re a furniture brand that
does things differently. From our innovative business model
to our unconventional campaigns, we’ve been shaking up
the furniture industry since our launch 6 years ago.
Back in April 2010 when we started the company out of a
borrowed room in a Notting Hill office block, we began to
disrupt an industry which had remained more or less the
same for 30 years. We created a lean business model, got
rid of middlemen, brought our margins right down and
started working directly with furniture designers and
manufacturers. Our aim? To make great design accessible
1. Online UK based design furniture company
2. 202 employees
3. 3 offices (London - Berlin and Paris ) and 5 showrooms
4. 2400+ SKUs online – 2 new collections /week
5. 200+ containers shipped every month
6. 40+ suppliers across China, Vietnam, India, East Europe
7. 6 Markets (UK - France - Italy - Netherlands - Belgium - Germany)
8. 3 Million visitors to made.com every month
9. 50% of repeat customers
10. + 50% growth YoY in 2015
TRONG DESIGN COMMUNITY:
We collaborate with famous designers from all over the world to provide unique, stylish furniture
without compromising on price.
Our designer collaborations set us apart in an increasingly crowded marketplace, putting us at the
forefront of innovation within design.
70% of our products are exclusive to MADE.COM
Our in-house design team is composed of 5 talented designers who
specialise in different categories
They’re able to draw successful products very quickly with the daily
support of our product development team.
The team have a sixth sense for picking up trends, which has seen
MADE lead on some of the biggest trend stories of 2015.
Our innovative business model is key to achieving our goal of accessible design.
We develop products in just 6-9 months, instead of the industry average of 2 years. This allows us to
react to customer demands rapidly and effectively.
This also allows us to release 2 collections every week.
Individual orders placed, and
payment is taken
Limited time frame of book
At the end of the time frame,
a grouped purchase order is
passed to the factory, who
can start the mass
Our campaigns remain consistent in all of the countries we operate in.
Though we reflect and respond to the trends in each territory, the underlying brand message will remain
Our campaigns are simple and effective across all markets.
ILD A EUROPEAN NETWORK OF BRAND EVANGELIST
We built the first online social network for interiors, MADE Unboxed.
’s a hugely important project for the brand, allowing customers to interact with us, and each other. It gets o
ustomers even more engaged.
MADE Unboxed bridges the gap between the online and the offline when there are no showrooms nearby.
provides customers with reassurance that our products really are as good as we say they are, and they ca
rowse our customers’ homes for interior design inspiration.
MADE Unboxed exists in each of the territories in which we operate, and has allowed us to create an engag
etwork of MADE enthusiasts across Europe.
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