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and
Job Interview
Salary negotiation
Career Coach Guide to
This is Me
HR Entrepreneur,
Public Speaker and
Career Coach
2013 Leading HR
Entrepreneur award
recipient
Former Managing
D...
You may have seen me on tv
And read
some of
my
articles
And read
some of
my
articles
And read
some of
my
articles
And read
some of
my
articles
Publication
I also co-
wrote a career
guide book
LET’S TALK ABOUT job interview
What is a Job Interview?
A job interview is a meeting organised by a recruiter
used to evaluate a potential employee for
prospective employment at ...
This is a Step-by-step guide to a
successful interview
Research Create Story
Practice
Story
Dress
Smartly
Grab Food Be Pun...
Know what are the interview questions
Or check with the people you know
Create your story
Start with an
elevator pitch
Who you are
What you do
How you can help the listener.
Constructed with3 ps
Passion
those things that
make you who
you are.
Previous
Experience
Relevant skills
you learned
throu...
Complete the following sentences:
My career interest/dream is: _____________________________________
I am passionate about...
Write an outline or full
script of what you would
actually say, and
practice saying it.
Dress smartly
For men
For ladies
Bring a jacket
And Grab some
food
But remember to
pop a mint
Be punctual
1. Have
everything
ready the night
before.
2. Keep your essentials near the door.
3. Anticipate
delays
4. Commityourself to be 15 minutes
earlier
Consistent impression
Be nice toeveryone
Security Receptionist
To pass the receptionist test
The Receptionist Test is an unexpected assessment of
how the candidate deals with ordinary s...
Mind your Body
Languages
POSTURE
bad
EYE
breaking
CONTACT
staring
EYES
shifty
ARMS
crossed
NODDING
excessive
fidgeting
EXPRESSION
mismatched
Hands are
clean and dry
Hands are soft
(use lotion if
necessary)
Finger nails are
well-manicured
Fingers are free
of large...
Stand and
Deliver
Delivered from a standing,
face-to-face position and
should not be made from
a sitting position
Rising w...
Easy steps to a positive handshake
Stand Firm smile Make contact
Shake 1 to 2 timesCompliment
There are 7 Types of job
interviews
1. InformationalInterview
To fish for information, ask for advice and
learn more about a particular career field,
employer...
2. Screening or Telephone Interview
Last anywhere from 10 to 30 minutes. You
should prepare for it like an open book
exam....
3. IndividualInterview
One-on-one exchange at the
organizations offices.
Range from 30 to 90 minutes.
If the interview is ...
4. Small Group or CommitteeInterview
This is where you will be meeting
with several decision-makers at
once. This can be a...
5. Behavioural-Based Interview
Argues that past handling of situation is
the best predictor of future performance.
Prepare...
6. Task Oriented or Testing Interview
This is a problem-solving interview
where you will be given some
exercises to demons...
7. Stress Interview
During this rare type, the interviewer tries
to bait you, to see how you will respond.
The objective i...
Top 10 commoninterview questions
What are your strengths?
REJECT ACCEPT
Over-smart answer
I can dunk crumpled paper in
trash can without looking at it
Smar...
What is your weakness?
REJECT ACCEPT
Over-smart answer
Beer.
Smart answer
I concentrate on one thing
at a time but I since...
Why should we hire you?
REJECT ACCEPT
Over-smart answer
I will be the first to like
your Facebook post
Smart answer
I have...
Why have you been unemployed for such
a longtime?
REJECT ACCEPT
Over-smart answer
It was difficult to go to office
due to ...
How long will you expect to work with
us if hired?
REJECT ACCEPT
Over-smart answer
5 O’clock.
Smart answer
I will leave th...
Describe your managementstyle
REJECT
ACCEPT
Over-smart answer
Fire-fighting is my
management mantra
Smart answer
I think i...
How do you see yourself in five years
time?
REJECT ACCEPT
Over-smart answer
Taking over your position
Smart answer
I am dr...
What irritates you aboutco-worker?
REJECT ACCEPT
Over-smart answer
They smell weird
Smart answer
I believe it is of utmost...
Tell me about your abilityto work under
pressure
REJECT ACCEPT
Over-smart answer
I will quickly finish my work
to answer n...
Behavioral Interview Questions
These questions are being asked in order to understand
how you handled a situation in the p...
Share Response
S Situation: describe a specific
situation
H Hindrances: identify any
hindrances or challenges faced
A Acti...
Questions for hiringmanagers
Q1 - How would you
describe the
corporate
culture?
Q2 - How would you
describe your
management style?
Q3 - What do you look
for in a member of
your team?
Q4 -
fills this job?
Q5 - How long
have you worked
here?
Whatdo I do After
the Interview?
cookie-cutter
thank-you notes
are a waste of
time
Instead use it to continue selling
Overcome Objections
“You’re right. I do not have experience selling HR
solutions, but I can assure you in my current and
previous roles I succ...
Share How You Have
Solved A Similar
Problem:
“I have met the challenges of employee
retention you are currently facing in your
department. As a VP of Human Resources a...
Highlight
Qualifications
Missed In
Interview:
“During our fast-paced, exciting discussion, I
neglected to tell you I spent much of my
childhood in Hong Kong and have be...
Salary Negotiation
Preparing
yourself
a "no" couldbe a veiled "not
now but we can't explain
why to you"
So Treat this as a business
transaction,because it is
Your professional worth
≠
your personal worth
Companies
expect
renegotiation
of salary
offers and set
their salary
offer lower
than what
they expect
you to
accept, on
p...
Practice
your
Negotiation
Consider what makes you unique and
valuable (apart from having been offered
the position)
Do your
research
Glassdoor.com
jobstreet.com
payscale.com
Mom.gov.sg
Be realistic
and
reasonable
Even large,
wealthy
companies need
to remain
profitable by
not bloating
employee
salaries to any
ridiculous
extent
Always Make a Salary
Counteroffer
Ask about the
full
compensation
package to
evaluate what
areas to push
for in your
counteroffer
Determine if you
need more time
or can make a
counteroffer
now.
I would like to have some
time to think over your
offer. Can I give you a call
back by [Insert Deadline]?”
Express your interest in the
job
“I am really pleased that
you have offered me the job
and I am excited to have the
opport...
State your ideal
salary with an
acceptable range as
your counteroffer
My ideal salary is $95,000
with a range of $84,000-
$95,000
Back up why you
are giving a
certain amount for
an ideal salary
and salary range
• Experience
• Education
• Skills
• Abilities
• Personality
Stand firm and be
confident to increase
the chance of your
counteroffer being
accepted
Assure the employer
that you wantto
settle on somethingto
give them time to
consider your
counteroffer
I would like to settle on
something that makes us
both comfortable as soon
as possible
Compromise
End the request on a
positive note, however it
has been received by your
future employer
Get the offer in writing
Whatever your offer is,
never take a job without
the entire package being
signed off, in print. G...
I still have 149 pages of career tips for
you
RRP: SGD$20 (before GST)
Online price: SGD$18
http://careerladder.sg
Check out my website too
and
Job Interview
Salary negotiation
Career Coach Guide to
Career Coach Guide To Job Interview and Salary Negotiation 2015
Career Coach Guide To Job Interview and Salary Negotiation 2015
Career Coach Guide To Job Interview and Salary Negotiation 2015
Career Coach Guide To Job Interview and Salary Negotiation 2015
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Career Coach Guide To Job Interview and Salary Negotiation 2015

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My presentation at an Executive Career Management Talk at e2i Singapore.

Gain insider tips on interview skills and crucial insights on salary negotiation. Equip yourself with knowledge, skills to make the ultimate impression at the coveted job interview.

And find out why you should negotiate your salary no matter how good the offer is.

Publié dans : Carrière, Recrutement & RH
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Career Coach Guide To Job Interview and Salary Negotiation 2015

  1. 1. and Job Interview Salary negotiation Career Coach Guide to
  2. 2. This is Me HR Entrepreneur, Public Speaker and Career Coach 2013 Leading HR Entrepreneur award recipient Former Managing Director of RecruitPlus Former President of Singapore Professional Recruitment Organisation
  3. 3. You may have seen me on tv
  4. 4. And read some of my articles
  5. 5. And read some of my articles
  6. 6. And read some of my articles
  7. 7. And read some of my articles
  8. 8. Publication I also co- wrote a career guide book
  9. 9. LET’S TALK ABOUT job interview
  10. 10. What is a Job Interview?
  11. 11. A job interview is a meeting organised by a recruiter used to evaluate a potential employee for prospective employment at a company. Job interviews typically precede a hiring decision and often form part of the assessment centre process. Source: https://www.wikijob.co.uk/wiki/job-interviews
  12. 12. This is a Step-by-step guide to a successful interview Research Create Story Practice Story Dress Smartly Grab Food Be Punctual Pop a Mint Consistent Impression Eye Contact Positive Body Language Professional, not Personal Mind The Language Be Honest Maintain Emotion Don’t Be Modest Follow Up
  13. 13. Know what are the interview questions
  14. 14. Or check with the people you know
  15. 15. Create your story
  16. 16. Start with an elevator pitch Who you are What you do How you can help the listener.
  17. 17. Constructed with3 ps Passion those things that make you who you are. Previous Experience Relevant skills you learned through previous experience and education Portable Skills the skills you bring with you to any job
  18. 18. Complete the following sentences: My career interest/dream is: _____________________________________ I am passionate about this area/industry because:__________________________ My related experiences, relevant education or credentials for this field include: ________________________________________________ My portable skills and personal assets (gained through any of your life experiences) related to this field are:_____________________________________
  19. 19. Write an outline or full script of what you would actually say, and practice saying it.
  20. 20. Dress smartly
  21. 21. For men
  22. 22. For ladies
  23. 23. Bring a jacket
  24. 24. And Grab some food
  25. 25. But remember to pop a mint
  26. 26. Be punctual
  27. 27. 1. Have everything ready the night before.
  28. 28. 2. Keep your essentials near the door.
  29. 29. 3. Anticipate delays
  30. 30. 4. Commityourself to be 15 minutes earlier
  31. 31. Consistent impression
  32. 32. Be nice toeveryone Security Receptionist
  33. 33. To pass the receptionist test The Receptionist Test is an unexpected assessment of how the candidate deals with ordinary staff during the interview. It is effective because it is unexpected. The key point to remember about the Receptionist Test is: …your interview starts as soon as you enter the building. Companies can (and will) use every means to make sure that you are the best qualified person for the role.
  34. 34. Mind your Body Languages
  35. 35. POSTURE bad
  36. 36. EYE breaking CONTACT
  37. 37. staring
  38. 38. EYES shifty
  39. 39. ARMS crossed
  40. 40. NODDING excessive
  41. 41. fidgeting
  42. 42. EXPRESSION mismatched
  43. 43. Hands are clean and dry Hands are soft (use lotion if necessary) Finger nails are well-manicured Fingers are free of large, obtrusive rings Breath is fresh and clean (bad breath can broadcast at arm's length) Teeth are clean of food particles How to do a good handshake
  44. 44. Stand and Deliver Delivered from a standing, face-to-face position and should not be made from a sitting position Rising will show respect for both yourself and the other person. Sit once the other person has moved on or joined you at sitting.
  45. 45. Easy steps to a positive handshake Stand Firm smile Make contact Shake 1 to 2 timesCompliment
  46. 46. There are 7 Types of job interviews
  47. 47. 1. InformationalInterview To fish for information, ask for advice and learn more about a particular career field, employer or particular job. Interviewing experts in their field is one more way to become more occupationally literate. The knowledge that you gain here will make you a sharper and more informed.
  48. 48. 2. Screening or Telephone Interview Last anywhere from 10 to 30 minutes. You should prepare for it like an open book exam. Recommended that you have in front of you your resume, the job description, a list of references, some prepared answers to challenging questions and perhaps something about the company. The vast majority of communication is non- verbal. Because they can’t see your body language, it is critically important to have positive and polished answers with energetic tone and inflection. Be sure to ask what the next step is.
  49. 49. 3. IndividualInterview One-on-one exchange at the organizations offices. Range from 30 to 90 minutes. If the interview is 30 minutes you have to be concise and have a high impact with your answers. If it is 60 or 90 minutes you will want to go into much more depth and use specific examples to support your generalizations.
  50. 50. 4. Small Group or CommitteeInterview This is where you will be meeting with several decision-makers at once. This can be an intimidating experience if you are not prepared. Be sure to make eye contact with everyone, no matter who asked the question. It’s important to establish rapport with each member of the interview team. Try to find out the names and job titles of the participants.
  51. 51. 5. Behavioural-Based Interview Argues that past handling of situation is the best predictor of future performance. Prepare by thinking of specific examples that demonstrate your competence in core behaviours such as teamwork, problem- solving, communication, creativity, flexibility and organizational skills. Tell your story and structure it by stating your answers in terms of the situation, the task, what action you took, and what was the result or outcome.
  52. 52. 6. Task Oriented or Testing Interview This is a problem-solving interview where you will be given some exercises to demonstrate your creative and analytical abilities. A company may ask you to take a short test to evaluate your technical knowledge and skills. Sometimes a presentation to a group is necessary to determine your communication skills.
  53. 53. 7. Stress Interview During this rare type, the interviewer tries to bait you, to see how you will respond. The objective is to find your weaknesses and test how you hold up to pressure. Such tactics as weird silences, constant interruptions and challenging interrogation with antagonistic questions are designed to push your boundaries. The question you have to ask yourself is: Do I want to work for a company that treats me this way even before the offer is made? Rethink the corporate culture.
  54. 54. Top 10 commoninterview questions
  55. 55. What are your strengths? REJECT ACCEPT Over-smart answer I can dunk crumpled paper in trash can without looking at it Smart answer Here is my DISC/MBTI/RAISEC report that list down all my strengths.
  56. 56. What is your weakness? REJECT ACCEPT Over-smart answer Beer. Smart answer I concentrate on one thing at a time but I since learned to overcome this.
  57. 57. Why should we hire you? REJECT ACCEPT Over-smart answer I will be the first to like your Facebook post Smart answer I have all the skills and experience you are looking for and I’m confident that I would be a superstar in this project management role.
  58. 58. Why have you been unemployed for such a longtime? REJECT ACCEPT Over-smart answer It was difficult to go to office due to rainy season Smart answer After 10 years in the workforce I decided to take a break to take up a short course on presentation to improve myself in work.
  59. 59. How long will you expect to work with us if hired? REJECT ACCEPT Over-smart answer 5 O’clock. Smart answer I will leave the day I realize my boss do not have the spine to make tough decisions.
  60. 60. Describe your managementstyle REJECT ACCEPT Over-smart answer Fire-fighting is my management mantra Smart answer I think in general a good manager gives clear directions and actually stays pretty hands-off, but is ready and available to jump in to offer guidance, expertise, and help when needed. I try my best to make that my management style.
  61. 61. How do you see yourself in five years time? REJECT ACCEPT Over-smart answer Taking over your position Smart answer I am driven to be the best at what I do and I want to work somewhere where I’ll have opportunities to develop my skills and work with people I can really learn from. Some of the most innovative thinkers in the industry work here and that’s a big reason why I would love to build a career here.
  62. 62. What irritates you aboutco-worker? REJECT ACCEPT Over-smart answer They smell weird Smart answer I believe it is of utmost importance to stay professional, especially in the work environment. We all have differences in opinion, but nothing as adults we can’t discuss and come to an amicable agreement.
  63. 63. Tell me about your abilityto work under pressure REJECT ACCEPT Over-smart answer I will quickly finish my work to answer nature’s call Smart answer In my current position, I can be faced with stressful situations that require me to work under pressure on a daily basis and have since learned to manage stress. Now it’s just part of the job that I do well.
  64. 64. Behavioral Interview Questions These questions are being asked in order to understand how you handled a situation in the past and then relate this answer to your likely behaviour in the future. • Explain how you handle a stressful situation? • Explain how did you deal with a difficult team member? • How do you deal with consistently changing priorities? Based on your answer, your interviewer will draw a conclusion on how you will handle a similar situation in the future. Behaviour questions are a quite common in an interview, and you would need to prepare for it.
  65. 65. Share Response S Situation: describe a specific situation H Hindrances: identify any hindrances or challenges faced A Action: explain the action(s) you took in response R Results: discuss the results or outcomes from your action(s) E Evaluate: explain and evaluate what you learned from the experience
  66. 66. Questions for hiringmanagers
  67. 67. Q1 - How would you describe the corporate culture?
  68. 68. Q2 - How would you describe your management style?
  69. 69. Q3 - What do you look for in a member of your team?
  70. 70. Q4 - fills this job?
  71. 71. Q5 - How long have you worked here?
  72. 72. Whatdo I do After the Interview?
  73. 73. cookie-cutter thank-you notes are a waste of time
  74. 74. Instead use it to continue selling
  75. 75. Overcome Objections
  76. 76. “You’re right. I do not have experience selling HR solutions, but I can assure you in my current and previous roles I successfully sold products and services that were new to me. My approach? Learn what makes that service unique and how it fills a void for the client; once I know that, I can sell benefits which, rather than features, naturally address the true concerns of the client.”
  77. 77. Share How You Have Solved A Similar Problem:
  78. 78. “I have met the challenges of employee retention you are currently facing in your department. As a VP of Human Resources at XY Corporation, I made employee recognition frequent and peer-driven by forming committees and programs for employees to recognize each other with various awards (such as “above and beyond the call of duty”), improving employee retention 15% in two years.”
  79. 79. Highlight Qualifications Missed In Interview:
  80. 80. “During our fast-paced, exciting discussion, I neglected to tell you I spent much of my childhood in Hong Kong and have been back many times as an adult. I am very comfortable with international travel and am in a place in my life where I would welcome it. Given your aggressive goal to double your current revenue in international markets such as Hong Kong, I feel I would be a natural fit.”
  81. 81. Salary Negotiation
  82. 82. Preparing yourself
  83. 83. a "no" couldbe a veiled "not now but we can't explain why to you"
  84. 84. So Treat this as a business transaction,because it is
  85. 85. Your professional worth ≠ your personal worth
  86. 86. Companies expect renegotiation of salary offers and set their salary offer lower than what they expect you to accept, on purpose
  87. 87. Practice your Negotiation
  88. 88. Consider what makes you unique and valuable (apart from having been offered the position)
  89. 89. Do your research
  90. 90. Glassdoor.com
  91. 91. jobstreet.com
  92. 92. payscale.com
  93. 93. Mom.gov.sg
  94. 94. Be realistic and reasonable
  95. 95. Even large, wealthy companies need to remain profitable by not bloating employee salaries to any ridiculous extent
  96. 96. Always Make a Salary Counteroffer
  97. 97. Ask about the full compensation package to evaluate what areas to push for in your counteroffer
  98. 98. Determine if you need more time or can make a counteroffer now.
  99. 99. I would like to have some time to think over your offer. Can I give you a call back by [Insert Deadline]?”
  100. 100. Express your interest in the job “I am really pleased that you have offered me the job and I am excited to have the opportunity to contribute to your company”.
  101. 101. State your ideal salary with an acceptable range as your counteroffer
  102. 102. My ideal salary is $95,000 with a range of $84,000- $95,000
  103. 103. Back up why you are giving a certain amount for an ideal salary and salary range
  104. 104. • Experience • Education • Skills • Abilities • Personality
  105. 105. Stand firm and be confident to increase the chance of your counteroffer being accepted
  106. 106. Assure the employer that you wantto settle on somethingto give them time to consider your counteroffer
  107. 107. I would like to settle on something that makes us both comfortable as soon as possible
  108. 108. Compromise
  109. 109. End the request on a positive note, however it has been received by your future employer
  110. 110. Get the offer in writing Whatever your offer is, never take a job without the entire package being signed off, in print. Go forth you smart negotiator, your new job awaits!
  111. 111. I still have 149 pages of career tips for you RRP: SGD$20 (before GST) Online price: SGD$18
  112. 112. http://careerladder.sg Check out my website too
  113. 113. and Job Interview Salary negotiation Career Coach Guide to

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