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Building your reputation as
a business on social media
FCCS / Entrepreneurs
April 2015
1
Agence Tesla:From Conversation to Conversion
-  Trained in
Journalism, Politics &
Business Intelligence
-  Team of 5 in
Singapore, 5 in Paris
-  Startups, SMEs,
Fortune 500 clients
The online world: Three overlapping spaces
Digital
Social
Mobile
Social Media: The Streets of the Online World
47%
% of Millenials who say 
Brand Reputation matters 
as much as Job Offer 
(Spherion Staffing)

A World Gone Social: Key Trends
1
 Brands are Media
-  You don’t talk = you don’t exist
-  You talk about you = you’re boring!
2
 Conversations are Everywhere
-  Time spent on website: 2-5min/visit
-  Time spent on social media: 2h30/day
Renewing and old trade
6
Digital Marketing: Renewing your Strategies
Market Research > Social Media Listening
Breakdown per
source type
Sentiment
Analysis
Keywords
associated
Categories
(Companies,
Products…)
Browse history
Advertising > Targeting
Flyers > e-Vouchers
PR > Bloggers
•  Monthly traffic: 1.2M (self-declared), as of
2012
•  Facebook: 210K, 15% engagement rate
•  Twitter: 177K
•  Monthly traffic: 2.2M (web+mobile) as of
July, 2012
•  Facebook: 220K fans, 23% engagement
rate
•  Twitter: 273K
Key Advantages: Real-time, Traceable, Cheaper
Our Funnel: From Content to Conversion
Two key questions:"
B2B, Mobile
14
I’m in B2B: Need I lose all hope?
Interactivity
Lifestyle
HR
I’m in B2B: Need I lose all hope?
Community
Curation
Experts
Mobile: App or not App?
Mobile = Social = Content!
Entrepreneurs "
& Online Reputation
19
The Entrepreneur’s Dilemma: No Budget!
ME
YOU
Step #1: Websites on a Budget
Domain
+
Hosting
Interface
de
Gestion
(CMS)
$0-
$500/y
$100-
$200/y
Step #2: Design on a Budget
Copy
writing,
SEO
Logo,
Visual
Charter
$350-
$1500
$100-
$2500+
Step #3: Social Media & Community Management
Create
Content
Schedule
Posts
$10/mth
$50-
$1000+/
mth
Step #4: Monitor Everything!
SEO,
Rankings
E-
Reputation
Free
$100+/
mth
Step #5: Amplify & Reach Out
SEO,
Rankings
E-
Reputation
Free
$100+/
mth
$$$!
(Ads, e-PR, Events)
Step #5: Amplify & Reach Out
FB REACH
Time Management: Outsource or Get Trained
1
 Outsource everything
-  Expensive: $5-15k website, $10-30k app, $2-5k social media & content
management… 
-  Professional quality & focus on YOUR business
2
 Get Trained
-  Ideal configuration: Marketing Assistant (Junior / Intern)
-  Get part of the skills + Transferability
Why Content Rules
28
Content Best Practices: Trip In Asia
Content Best Practices: Trip In Asia
Content Best Practices: Trip In Asia
Content Best Practices: Trip In Asia
Content Best Practices: What are your Values? 
1
 Find your Brand Pillars
-  Unique Value Proposition
-  Values: independence, autonomy,
creativity, innovation
2
 Embody your brand through content
-  Multimedia: blog, pictures, video,
infographics
-  Consistency: don’t change it every other
month
Content Best Practices: Editorial Planning
-  What are your
campaign goals?
-  What kinds of
content can help
you achieve it?
-  When/how often
will content be
published
Content Best Practices: Content “Template"
70% 
20%
10%
70-20-10 Rule
Remixed: from Web Reviews, links etc
Time Needed: 10-30 min
Original: Infographics, blog posts, opinion
Time Needed: 2-4h
Commercial: Infographics, blog posts, opinion
Time Needed: 2-4h
Content Best Practices: How To Come Up With Ideas
1
2
3
Some Pointers To Get You Started
Talk about your industry! Main trends, perspectives,
key people, and why YOU are different
Let people do your content. Do web reviews,
curate links, interview others
Identify a key topic, develop one long
piece/white paper, break it down into
smaller pieces like a series
Content Best Practices: Planning (Content)
Content Best Practices: Bringing Content Together
Blog
FB
Twitter
- Core Content, Calls To Action, SEO Friendly
- Pictures, Links To Website, Boost Posts
- Post as many times as you want, Ads
LinkedIn
 - Post as many times as you want, Ads
DigitalPlatforms
Content Best Practices: Optimise with SEO
1
2
3
Create “Cornerstone” Content
Develop foundational articles rich in content and
links, one article one keyword
Highlight Key Words In Articles, Tags and
Image Tags/Details
Reinforce links and keywords
Content Best Practices: Optimise with SEO
SPECIALIST DENTAL GROUP
Social Media Best Practices: How It Works - FB
Promote Posts, Engaging With Audience 
Share promotions
and invite
customers to
participate in
contests
Social Media Best Practices: How It Works - Twitter
Twitter Cards & Targeting
Social Media Best Practices: How It Works - LinkedIn
Account and Company Info
-  Make your brand
vision clear with
your banner and
info

-  Connect with
employees,
partners and
other brands
Social Media Best Practices: How It Works - LinkedIn
Sponsored Updates
Thanks! 

Agence Tesla, a social media agency in Singapore and Paris
Martin.pasquier@agencetesla.com

Follow us on Twitter @agencetesla or www.agencetesla.asia

Like what you read? 
Subscribe for our newsletter

46

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Building your reputation as a small business or an entrepreneur on social media - 2015

  • 1. Building your reputation as a business on social media FCCS / Entrepreneurs April 2015 1
  • 2. Agence Tesla:From Conversation to Conversion -  Trained in Journalism, Politics & Business Intelligence -  Team of 5 in Singapore, 5 in Paris -  Startups, SMEs, Fortune 500 clients
  • 3. The online world: Three overlapping spaces Digital Social Mobile
  • 4. Social Media: The Streets of the Online World
  • 5. 47% % of Millenials who say Brand Reputation matters as much as Job Offer (Spherion Staffing) A World Gone Social: Key Trends 1 Brands are Media -  You don’t talk = you don’t exist -  You talk about you = you’re boring! 2 Conversations are Everywhere -  Time spent on website: 2-5min/visit -  Time spent on social media: 2h30/day
  • 7. Digital Marketing: Renewing your Strategies
  • 8. Market Research > Social Media Listening Breakdown per source type Sentiment Analysis Keywords associated Categories (Companies, Products…) Browse history
  • 11. PR > Bloggers •  Monthly traffic: 1.2M (self-declared), as of 2012 •  Facebook: 210K, 15% engagement rate •  Twitter: 177K •  Monthly traffic: 2.2M (web+mobile) as of July, 2012 •  Facebook: 220K fans, 23% engagement rate •  Twitter: 273K
  • 12. Key Advantages: Real-time, Traceable, Cheaper
  • 13. Our Funnel: From Content to Conversion
  • 15. I’m in B2B: Need I lose all hope? Interactivity Lifestyle HR
  • 16. I’m in B2B: Need I lose all hope? Community Curation Experts
  • 17. Mobile: App or not App?
  • 18. Mobile = Social = Content!
  • 19. Entrepreneurs " & Online Reputation 19
  • 20. The Entrepreneur’s Dilemma: No Budget! ME YOU
  • 21. Step #1: Websites on a Budget Domain + Hosting Interface de Gestion (CMS) $0- $500/y $100- $200/y
  • 22. Step #2: Design on a Budget Copy writing, SEO Logo, Visual Charter $350- $1500 $100- $2500+
  • 23. Step #3: Social Media & Community Management Create Content Schedule Posts $10/mth $50- $1000+/ mth
  • 24. Step #4: Monitor Everything! SEO, Rankings E- Reputation Free $100+/ mth
  • 25. Step #5: Amplify & Reach Out SEO, Rankings E- Reputation Free $100+/ mth $$$! (Ads, e-PR, Events)
  • 26. Step #5: Amplify & Reach Out FB REACH
  • 27. Time Management: Outsource or Get Trained 1 Outsource everything -  Expensive: $5-15k website, $10-30k app, $2-5k social media & content management… -  Professional quality & focus on YOUR business 2 Get Trained -  Ideal configuration: Marketing Assistant (Junior / Intern) -  Get part of the skills + Transferability
  • 29.
  • 30. Content Best Practices: Trip In Asia
  • 31. Content Best Practices: Trip In Asia
  • 32. Content Best Practices: Trip In Asia
  • 33. Content Best Practices: Trip In Asia
  • 34. Content Best Practices: What are your Values? 1 Find your Brand Pillars -  Unique Value Proposition -  Values: independence, autonomy, creativity, innovation 2 Embody your brand through content -  Multimedia: blog, pictures, video, infographics -  Consistency: don’t change it every other month
  • 35. Content Best Practices: Editorial Planning -  What are your campaign goals? -  What kinds of content can help you achieve it? -  When/how often will content be published
  • 36. Content Best Practices: Content “Template" 70% 20% 10% 70-20-10 Rule Remixed: from Web Reviews, links etc Time Needed: 10-30 min Original: Infographics, blog posts, opinion Time Needed: 2-4h Commercial: Infographics, blog posts, opinion Time Needed: 2-4h
  • 37. Content Best Practices: How To Come Up With Ideas 1 2 3 Some Pointers To Get You Started Talk about your industry! Main trends, perspectives, key people, and why YOU are different Let people do your content. Do web reviews, curate links, interview others Identify a key topic, develop one long piece/white paper, break it down into smaller pieces like a series
  • 38. Content Best Practices: Planning (Content)
  • 39. Content Best Practices: Bringing Content Together Blog FB Twitter - Core Content, Calls To Action, SEO Friendly - Pictures, Links To Website, Boost Posts - Post as many times as you want, Ads LinkedIn - Post as many times as you want, Ads DigitalPlatforms
  • 40. Content Best Practices: Optimise with SEO 1 2 3 Create “Cornerstone” Content Develop foundational articles rich in content and links, one article one keyword Highlight Key Words In Articles, Tags and Image Tags/Details Reinforce links and keywords
  • 41. Content Best Practices: Optimise with SEO SPECIALIST DENTAL GROUP
  • 42. Social Media Best Practices: How It Works - FB Promote Posts, Engaging With Audience Share promotions and invite customers to participate in contests
  • 43. Social Media Best Practices: How It Works - Twitter Twitter Cards & Targeting
  • 44. Social Media Best Practices: How It Works - LinkedIn Account and Company Info -  Make your brand vision clear with your banner and info -  Connect with employees, partners and other brands
  • 45. Social Media Best Practices: How It Works - LinkedIn Sponsored Updates
  • 46. Thanks! Agence Tesla, a social media agency in Singapore and Paris Martin.pasquier@agencetesla.com Follow us on Twitter @agencetesla or www.agencetesla.asia Like what you read? Subscribe for our newsletter 46