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Drips, Bots, and Blogs: A Non-Traditional Approach to Learning Reinforcement

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Drips, Bots, and Blogs: A Non-Traditional Approach to Learning Reinforcement

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Today's work culture requires giving people the ability to control when and where they participate in their professional development. For learning professionals, this means delivering learning support and reinforcement programs that are produced in manageable bites. In this session, we will learn how blogs, chat-bots, and email lessons can provide the value of chunked, self-directed microlearning content.

Today's work culture requires giving people the ability to control when and where they participate in their professional development. For learning professionals, this means delivering learning support and reinforcement programs that are produced in manageable bites. In this session, we will learn how blogs, chat-bots, and email lessons can provide the value of chunked, self-directed microlearning content.

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Drips, Bots, and Blogs: A Non-Traditional Approach to Learning Reinforcement

  1. 1. Drips, Bots, and Blogs: A Non-Traditional Approach to Learning Reinforcement with Shannon Tipton, Chief Learning Officer, Learning Rebels LLC Tara Dwyer Webinar Coordinator, eLearning Learning Shannon Tipton Chief Learning Officer, Learning Rebels LLC December 8th, 2022 9:30am PST, 12:30pm EST, 5:30pm GMT
  2. 2. inWhatLanguage is how organizations of any size translate and communicate. inWhatLanguage specializes in professional translation and interpretation services made easy. By transforming the industry with unique solutions, technology, and experience, inWhatLanguage is helping companies grow faster than ever before, all while improving the customer experience. Human Expertise. Advanced Technology. Efficiently Delivered. To learn more, visit www.inwhatlanguage.com.
  3. 3. TO USE YOUR COMPUTER'S AUDIO: When the webinar begins, you will be connected to audio using your computer's microphone and speakers (VoIP). A headset is recommended. TO USE YOUR TELEPHONE: You must select "Use Telephone" after joining and call in using the numbers below. UnitedStates: +1 (631) 992-3221 Access Code: 649-901-302 Audio PIN: Shown after joining the webinar Click on the Questions panel to interact with the presenters!
  4. 4. Shannon Tipton Chief Learning Officer, Learning Rebels LLC
  5. 5. Owner, Learning Rebels LLC Twitter: @stipton Facebook/Instagram: LearningRebels LinkedIn: ShannonTipton Email: Shannon@learningrebels.com 847-452-3115 Shannon Tipton Using drip-feeding as part of learning Reinforcement will increase learning curiosity and retention. Providing real business value to your learning programs
  6. 6. Scan: Get the Resources Shannon@learningrebels.com Subject line: Send me the resources! OR
  7. 7. WELCOME TO A NEW/OLD WAY OF LEARNING! The workplace has changed significantly due to the events of 2020. The need to adjust and pivot the business model for success is something in full bloom and business leaders cannot wait for L&D to put together a class that may or may not work. © Learning Rebels, LLC 2021
  8. 8. Ever feel overwhelmed? New information is never-ending © Learning Rebels, LLC 2021
  9. 9. Then a new course pops up? Disruptingthe workflow & creating anxiety © Learning Rebels, LLC 2021
  10. 10. Create curiosity, not burdens! Laying the foundation for content broken into logical bite- sized chunks © Learning Rebels, LLC 2021 Behind drip-feeding content and spaced learning reinforcement Tools to use to “set it and forget it”. Choosing the tool that is right for your participants. Goal today 1 - What & why 2 – Plan content 3 - Tools & know how
  11. 11. THE WHAT & HOW OF PROVIDING DRIP-FEED CONTENT (C) Learning Rebels, LLC 2021 Poll – Where are you?
  12. 12. What is a “Drip Feed” © Learning Rebels, LLC 2021 “Scheduled delivery of chunked content to support spaced learning” Consider Drip-Feed learning as:
  13. 13. Drip-feeding is a powerful strategy for keeping people engaged and curious about what comes next in the learning journey. (C) Learning Rebels, LLC 2021
  14. 14. Start by creating anticipation and build momentum to gain and keep interest. The effective the story, the more people will be engaged with the overall learning journey. (C) Learning Rebels, LLC 2021 TIP: Treat your drip like a story
  15. 15. Why drip-feeds work! Information is easier to absorb when split into short time frames with time passing between repetitions © Learning Rebels, LLC 2021 Allows to reconsider understanding of concepts as their frame of reference shifts 1% of a typical work week is all people have to focus on professional development (24 minutes) 1 – Empowers Learners 2 – Provides Space 3 - Gives Breathing Room
  16. 16. Benefit of Drip- Feeding! © Learning Rebels, LLC 2021 Engaged Blended Move with flexibility and agility With automation you can control the pace, keeping people on track Agile Prevent Brain Fry Create Pacing Prevent cognitive overload. Create stronger brain ties Blend for content and learning reinforcement Keeps people in the learning journey
  17. 17. Plan Content LAYING THE FOUNDATION & DECONSTRUCTING CONTENT INTO LOGICAL BITE-SIZED CHUNKS (C) Learning Rebels, LLC 2021
  18. 18. Begin with the end in mind! Focus on one skill to develop © Learning Rebels, LLC 2021 Go deeper with strong questions How do the action steps relate to the person and the job? 1 – What is the question that needs answering? 2 – What is the skill? 4 - What are the human-based outcomes? Fully map out the items & resources related to learning objective. 3 – Hyper-focus audience? Relevance Matters
  19. 19. Plan steps 1 - 4 (C) Learning Rebels, LLC 2021 Your Turn!
  20. 20. Start collecting, but be prepared to change as program goals shift or learning outcomes change (C) Learning Rebels, LLC 2021 Step 5: Resources to support the learning NEED! Research Articles Videos Infographics Podcast episodes Blogs Books
  21. 21. Plan Engagement Critical observations (C) Learning Rebels, LLC 2021 Getting people involved Action Learning Sets Reflection/Journaling Encourage debate Analyze Ideas Synthesis Information
  22. 22. Tools & Know how Save the delivery decisions until last (C) Learning Rebels, LLC 2021
  23. 23. How will one lesson flow into another? Each piece must have a beginning, middle and end. Is information logical, engaging and builds curiosity? (C) Learning Rebels, LLC 2021 TIP: Think about flow
  24. 24. Email as Nudges (C) Learning Rebels, LLC 2021 Determine the “anchor” Week 2 Case Study Review Week 3 Relevant Application Week 4 Application Feedback Capstone Group Project Example Path: Handout Pg 4 Week 1 Review
  25. 25. “Blogs” to build conversations (C) Learning Rebels, LLC 2021 Blog #4 Case Study Mindmap 1.Post instructions 2.Create mindmap 3.Capture final image 4.Post 5.Peer review Blog #3 Section Review 1.Post section questions 2.Participants use google doc to record answers and post links 3.Peer review of synthesized information Blog #2 Reinforcement Assignment 1.Case Study Review 2.Post comments to mind-map Blog Page/Welcome 1.Welcome/introduction 2.Expectations 3.Bigger Purpose
  26. 26. “Blogs” to build conversations (C) Learning Rebels, LLC 2021
  27. 27. Chatbots as Reinforcement (C) Learning Rebels, LLC 2021 Conversational Empathetic Right tone of voice Relatable Timing Options Make it easy Put learning where people spend their day Tough conversations are an important part of doing business. But they’re…tough… Here you’ll practice a few conversations to build your confidence. Tough Conversations Get the full course here
  28. 28. Mobile App as Job Support (C) Learning Rebels, LLC 2021 Resources Access when needed Place to ask questions Scan or Text DEMO TRAIN to 56512
  29. 29. AR to help New Hires (C) Learning Rebels, LLC 2021 Resources Access when needed 1. Click “Launch” 2. Grant “Access” 3. Allow access for motion 4. Allow access to camera 5. When image is placed where you want it, click “place”. 6. Tap “next” buttons to move through process 7. Close window to exit the program when completed Capture attention
  30. 30. Beware! (C) Learning Rebels, LLC 2021 Unclear concept Unclear context Not tied to goals Activities without purpose Not knowing the tools Not knowing the people
  31. 31. Training delivered to your phone!
  32. 32. Feeling Rebellious? Join Learning Rebels Coffee Chat!
  33. 33. Owner, Learning Rebels LLC Twitter: @stipton Facebook/Instagram: LearningRebels LinkedIn: Shannon Tipton Email: Shannon@learningrebels.com 847-452-3115 Shannon Tipton Questions? Start your journey Schedule your free consultation
  34. 34. /in/shannontipton/ Chief Learning Officer Learning Rebels, LLC Shannon Tipton learningrebels.com Tara Dwyer Webinar Coordinator eLearning Learning /in/dwyertara/ elearninglearning.com Q&A

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