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How to Launch a Successful ADA Accommodations Program for Optimal Employee Retention.pptx

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How to Launch a Successful ADA Accommodations Program for Optimal Employee Retention.pptx

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Join Seth Turner as he discusses how technology can support your ADA processes and procedures to improve employee satisfaction and retention, communications and workflow processes, and give you more time to care for your employees!

Join Seth Turner as he discusses how technology can support your ADA processes and procedures to improve employee satisfaction and retention, communications and workflow processes, and give you more time to care for your employees!

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How to Launch a Successful ADA Accommodations Program for Optimal Employee Retention.pptx

  1. 1. HOW TO LAUNCH ASUCCESSFUL ADA ACCOMMODATIONS PROGRAM FOR OPTIMAL EMPLOYEE RETENTION WITH SETH TURNER CHIEF STRATEGY OFFICER & CO- FOUNDER AT ABSENCESOFT NOV 17TH, 2022 AT 9:30 AM PDT, 12:30 PM EDT, 5:30 PM GMT Stephanie Braswell Webinar Coordinator, Human ResourcesToday
  2. 2. AbsenceSoft, an absence management SaaS solutions provider, delivers modern, scalable, easy-to-use and flexible software to manage FMLA, ADA, disability, and other forms of leave easily, efficiently and cost-effectively. With AbsenceSoft, companies can process leaves 10 times faster than traditional methods, while ensuring compliance with the myriad of federal and stateregulations. By streamlining the absenteeism management process, HR can improve the employee experience during an often stressful time. This results in increased employee satisfaction, higher productivity and reduced turnover. Founded in 2013 and based in Golden, Colo., and backed by Norwest, AbsenceSoft is trusted by companies of all sizes and in every industry to care for employees, save time and stay compliant.
  3. 3. TO USE YOUR COMPUTER'S AUDIO: When the webinar begins, you will be connected to audio using your computer's microphone and speakers (VoIP). A headset is recommended. TO USE YOUR TELEPHONE: You must select "Use Telephone" after joining an d call in u sin g t h e n u m b er s b elo w . United States: +1 (562 ) 247 -8422 Access Code: 119 -027 -803 Au d io PIN: Sh o w n af t er jo in in g t h e w eb in ar Click on the Questions panelto interact with the presenters
  4. 4. HOW TO LAUNCH A SUCCESSFUL ADA ACCOMMODATION S PROGRAM FOR OPTIMAL EMPLOYEE RETENTION WITHSETH TURNER, CHIEF STRATEGY OFFICER & CO-FOUNDER AT ABSENCESOFT
  5. 5. Meet your speaker 5 Seth Turner Chief Strategy Officer Seth Turner has over 20 years of experience helping clients solve their HR and absence management issues. As Chief Strategy Officer, Seth is responsible for working with clients on strategic initiatives and evaluating partnerships and product opportunities. Before founding AbsenceSoft, Seth held leadership roles at Hewitt Associates, Mercer, and Reed Group, focusing on outsourcing and technology solutions for Leave of Absence and Employee Benefits. Before assuming the CSO role, Seth led the Product, Implementation, Sales, and Marketing teams at AbsenceSoft. Seth has an MIS degree from Indiana University and an MBA from Northwestern University.
  6. 6. Legal Disclaimer 6 The information provided does not, and is not intended to, constitute legal advice. All information, content, and materials provided and discussed are for general informational purposes only. If you have specific questions, please seek advice from independent legal counsel. Only your individual counsel can provide proper legal advice or guidance relating to your specific business needs.
  7. 7. 7 Introduction 1 Request 2 Initial Packet 3 Documentation 4 Approval/Denial 6 Ending an Accommodation 7 8 Accommodation Monitoring 5 Automation 9 Q&A What is the ADA (or ADAAA) Agenda 10
  8. 8. What is ADA or ADAAA?
  9. 9. What is ADA(AA)? 9 • The Americans with Disabilities Act (ADA) • Signed into law on July 26, 1990 • Overall purpose is to make American Society more accessible to people with disabilities • The ADA Amendments Act (ADAAA) was passed in 2008 • Its purpose is to broaden the definition of disability Title I Title I requires covered employers to provide reasonable accommodations for applicants and employees with disabilities and prohibits discrimination on the basis of disability in all aspects of employment. The ADA covers employers with 15 or more employees, including state and local governments. An individual with a disability must also be qualified to perform the essential functions of the job with or without reasonable accommodation, in order to be protected by the ADA. The ADA's definition of disability: An individual has a disability if: • He or she has a physical or mental impairment that substantially limits one or more of his/her major life activities; • He or she has a record of such an impairment; or • He or she is regarded as having such an impairment.
  10. 10. Key Terms 10 • Undue hardship - defined as an action requiring significant difficulty or expense when considered in light of factors such as an employer's size, financial resources, and the nature and structure of its operation. • Essential functions - the basic job duties that an employee must be able to perform, with or without reasonable accommodation. • Reasonable accommodation - is any change or adjustment to a job or work environment that permits a qualified applicant or employee with a disability to participate in the job application process, to perform the essential functions of a job, or to enjoy benefits and privileges of employment equal to those enjoyed by employees without disabilities.
  11. 11. 11 What are we talking about? How automation is transforming the future of ADA & Accommodations. Automation Process + Procedure ADA Basics What does it mean? What are the best practices? What can go wrong? How can technology help? Potential Issues
  12. 12. Request
  13. 13. ADA Basics Process + Procedure Potential Issues Automation Gather all relevant facts and asks Tools to allow employees to enter requests Gather all relevant information Identifying who needs an accommodation All employees are eligible Employees must request 13 Request
  14. 14. Initial Packet
  15. 15. ADA Basics Process + Procedure Potential Issues Automation 15 Sending Initial Packet Set clear expectations Be concise Employee to-do's Pull data from system of record Automate distribution – mail and email Store distribution Knowing which forms to send Outdated forms Tracking delivery Acknowledgement letter Related forms
  16. 16. Documentation
  17. 17. ADA Basics Process + Procedure Potential Issues Automation 17 Documentation Request documentation Evaluate capabilities Formal documentation Gathering information Medical evaluation Physical capacities
  18. 18. Interactive Process
  19. 19. IMPLEMENTATION METHODOLOGY 19 The Interactive Process Meeting to identify limitations and potential reasonable accommodations.
  20. 20. ADA Basics Process + Procedure Potential Issues Automation 20 Interactive Process Engage in dialogue with key stakeholders Document Process tracking Documentation Not including key stakeholders Not interactive Undue hardship A robust interactive process requires input from the department manager, an HR Business Partner, Leave Management, the employee and/or the employee’s physician
  21. 21. Approval/Denial
  22. 22. ADA Basics Process + Procedure Potential Issues Automation 22 Approval/Denial of an Accommodation Communicate decision clearly Communicate responsibilities Communicate timelines Approval communications Trial accommodations May have to restart Interactive Process Provide communication of accommodation decision
  23. 23. Accommodation Monitoring
  24. 24. ADA Basics Process + Procedure Potential Issues Automation 24 Accommodation Monitoring Regular timeframe Use standard form Tracking of process timelines Tracking of results Track cost Changes in accommodation May have to restart Interactive Process Evaluate accommodation on regular cadence
  25. 25. Ending an Accommodation
  26. 26. ADA Basics Process + Procedure Potential Issues Automation 26 Ending an Accommodation Document reasons Communicate clearly Documentation Communication Unable to return May have to restart Interactive Process Establish timeline
  27. 27. Automation of Accommodations
  28. 28. IMPLEMENTATION METHODOLOGY 28 See the Difference Manual Accommodation Management
  29. 29. Seth Turner Chief Strategy Officer & Co- Founder at AbsenceSoft absencesoft.com/ Webinar Coordinator, Stephanie Braswell Human Resources Today /in/stephanie-braswell-664364248/ humanresourcestoday.com Q&A /in/sethgturner/

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