Tze Chin Tang Presentation for Agile Impact Conference 2018.

1. Path to Agility
A story about a merger of two companies’ path through agility.
Tze Chin Tang
Head of Agile Delivery

2. About SEEK Asia

3. About Me
Agile Coach
Change Maker
Organization Problem Solver
Community Organizer
Software Engineering
Senior Manager & Leader
Product Owner
Delivery Manager
(Accidental) Designer

4. 2012

5. Situation
Source: https://www.gettyimages.com/detail/photo/rival-boxers-faceoff-royalty-free-
image/471708735

6. Now

7. Source: https://forum.sketchfab.com/t/done-fan-art-gandalf-vs-balrog/7039

8. Past success is no guarantee for
future success.
Our competitors are
bigger than us.
SoLoMo
Social. Local. Mobile.
Hard Truths

9. Customers
How to serve the need of the candidate?
How to keep hirers engaged?
Competition
How to move faster?
How to compete against bigger competitors?
Talent
How to keep our employees engaged?
How to improve our skills and capabilities?
Challenges

10. Solution?

11. MAP
Bring out the best in each of us.
Conway’s Law
Organize for innovation.
Learning Organization
Enhance capabilities through systemic
learning and iteration.
Agile Transformation Themes

12. Bring out the best in each of us.
• Mastery
• Sharpen the Saw (STS) - time allocated to self directed learning.
• Investments in learning, training and coaching.
• Autonomy
• Decentralized decision making - letting people closest to the work make decisions.
• Recruit, not assign.
• Purpose
• Knowing the whole, not just the part – visibility & transparency.
• Value-based missions - work on things that matter, know our users.

13. Organize for innovation.
• Domain Structure
• Align teams with our customers.
• User journeys and KPIs
• Mission Teams
• Fixed teams.
• No shared resources.
• Single focus.
• Jobs-to-be-Done
• Users use our product to get a job done.
• Domain Leadership Groups
• Leadership from all levels.

14. Enhance capabilities through systemic learning
and iteration.
• OKRs: Objective & Key Results
• MTTR
• Frequency of Deployment
• Employee Engagement
• Delivering value, iteratively
• Iterate on value.
• Delivery value as quickly as
possible.
• Frequent Experimentation
• A/B tests
• A/B/C tests
• Improve analytics
• Sharpen the Saw (STS)
• Dedicated self-directed learning time.
• Peer learning.
• Coaching & Training
• Bring in external expertise.
• Introduce new ideas and techniques.

15. Product Delivery
Teams
Product Leadership (Leadership / Governance)
Structure Purpose & Alignment Capability Growth
OKRs
Individual
Development Plans
Sharpen-the-
Saw
Communities of
Practice
Circles Rolling Budgets Distributed Leadership
Domains
Mission Teams
CI/CD
#NoProjects
Recruited, Not Assigned Stable Teams
Coaching
Hypothesis-Driven-
Development
Single Focus TeamsSelf-organized
Outcome
Oriented
User Research
#JTBD
Iterative Delivery
Org-wide
Cadence
Working
Groups
Enabling
Teams

16. Path to Agility
A story about a merger of two companies’ path through agility.
Tze Chin Tang
Head of Agile Delivery
Email: tctang@seekasia.com
LinkedIn: www.linkedin.com/in/tzetang/
www.agilemalaysia.org