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Agile Chennai 2022 - Mohammed Javid | Emotional Intelligence – An important ingredient to adapt to a Hybrid Work Model


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Agile Chennai 2022 - Mohammed Javid | Emotional Intelligence – An important ingredient to adapt to a Hybrid Work Model

  1. 1. Emotional Intelligence – An important ingredient to adapt to hybrid work model By Mohammed Javid Agile Coach at a leading MNC www.agilechennai.com
  2. 2. Key Takeaways • Challenges of remote work model • Hybrid work model - the new normal • Understanding 12 competencies of Emotional Intelligence • Applying Emotional Intelligence by Leadership for hybrid work model • Applying Emotional Intelligence by team members for hybrid work www.agilechennai.com
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  7. 7. What is Emotional Intelligence? Emotional intelligence (EI) is most often defined as the ability to perceive, use, understand, manage, and handle emotions. The term first appeared in 1964, it gained popularity in the 1995 best-selling book Emotional Intelligence by Daniel Goleman. People with high emotional intelligence can recognize their own emotions and those of others. IQ EQ https://www.freepik.com/ www.agilechennai.com
  8. 8. https://www.talentsmarteq.com Emotional Intelligence – Statistics www.agilechennai.com
  9. 9. Competencies of Emotional Intelligence www.agilechennai.com Daniel Goleman
  10. 10. Emotional Intelligence – Link to Top Skills of 2025 www.agilechennai.com Analytical thinking and innovation Active learning and learning strategies Complex problem-solving Critical thinking and Analysis Creativity, originality and initiative Leadership and social influence Technology use, monitoring and control Technology design and programming Resilience, stress tolerance and flexibility Reasoning, problem-solving and ideation Problem-solving Self-management Working with people Technology use and development Type of skill
  11. 11. Mapping of Emotional Intelligence Competencies Individual Team Leadership www.agilechennai.com
  12. 12. Emotional Self-Awareness Wisdom Behaviors Skills Value & Purpose Setting Goals Visualization Strengths & Weaknesses Candid Authentic Self Acceptance https://www.freepik.com/ www.agilechennai.com
  13. 13. Emotional Self-Control Composed Mindful Respect Rational(logical) Reappraisal Build on Strengths Manage Weaknesses https://www.freepik.com/ Wisdom Behaviors Skills www.agilechennai.com
  14. 14. Adaptability https://www.freepik.com/ Wisdom Flexible Embrace Changes Curiosity Decisiveness Face Challenges(Critical thinking) Explore Opportunities Proactive(Think Ahead) www.agilechennai.com Behaviors Skills
  15. 15. Achievement Orientation Motivated Confident Courageous Accountable Problem Solving Seek Feedback Accomplish Goals Wisdom https://www.freepik.com/ Behaviors Skills www.agilechennai.com
  16. 16. Positive Outlook Half Full Half Empty Openness Commitment Focus Productive Outcomes Improving Performance Innovative Resilience Wisdom www.agilechennai.com Behaviors Skills
  17. 17. Empathy Wisdom See others view Feel what others feel Helpful Understandable Cognitive Empathy Emotional Empathy Compassionate Empathy Behaviors Skills Willing to Help others www.agilechennai.com
  18. 18. Organizational Awareness Wisdom https://www.freepik.com/ Negotiate Creative Take Informed Decisions Handling Work Dynamics Build Relationship www.agilechennai.com Behaviors Skills
  19. 19. Influence Wisdom https://www.freepik.com/ Honest Transparent Resolve Impediments Constructive Feedback Create Positive Impact www.agilechennai.com Behaviors Skills
  20. 20. Coach and Mentor Wisdom https://www.freepik.com/ Non-Judgmental Trust Powerful Questioning Develop Others Share Knowledge www.agilechennai.com Behaviors Skills
  21. 21. Conflict Management Wisdom https://www.freepik.com/ Patience Value Relationships Assertive Control Stress Solution Focussed www.agilechennai.com Behaviors Skills
  22. 22. Teamwork Wisdom https://www.freepik.com/ Respect Responsible Supportive Team Norms Collaboration Psychological Safety Continuous Improvements www.agilechennai.com Behaviors Skills
  23. 23. Inspirational Leadership Wisdom https://www.freepik.com/ Ambitious Passionate Team Bonding Active Listening Appreciative www.agilechennai.com Behaviors Skills
  24. 24. Individual Level - Behaviors www.agilechennai.com
  25. 25. Individual Level - Skills www.agilechennai.com
  26. 26. Team Level - Behaviors www.agilechennai.com
  27. 27. www.agilechennai.com Team Level - Skills
  28. 28. Leadership Level - Behaviors www.agilechennai.com
  29. 29. Leadership Level - Skills www.agilechennai.com
  30. 30. Improvement Kata www.agilechennai.com
  31. 31. Emotional Self Awareness Emotional Self Control Adaptability Achievement Orientation Positive Outlook Empathy Teamwork Organizational Awareness Influence Coach and Mentor Conflict Management Inspirational Leadership Addressing Remote Working Challenges with EI Challenges Not being able to unplug Difficulties with collaboration and communication Loneliness Distractions at home Staying motivated www.agilechennai.com
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