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Agile Gurugram 2022 - Mohit Anand | Idea to Value and Success Measures

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Agile Gurugram 2022 - Mohit Anand | Idea to Value and Success Measures

  1. 1. Information Classification − Public agilegurugram.com) Date & Time : Oct 29, 2022 11:30 AM IST Agile Gurugram 2022 Idea to Value and Success Measures Mohit Anand
  2. 2. Information Classification − Public agilegurugram.com) So why are we here? To have a discussion giving everyone the chance to understand: 2 Success Measures Success Model
  3. 3. Information Classification − Public agilegurugram.com) Success Measures Pre – Requisite to lead us to required Success measures 3 What Why How Business Need
  4. 4. Information Classification − Public agilegurugram.com) Measure Success – Business Need in Nutshell 4
  5. 5. Information Classification − Public agilegurugram.com) Idea to Value Journey Organise the Work – Translation of Idea Idea Strategic Goals Investment Themes Outcomes Epics Features User Story Programme/Project Governance
  6. 6. Information Classification − Public agilegurugram.com) Idea to value Journey contd… Organise the People around Value Business Enterprise Franchise Domain Platform/ Release Train Feature Teams Measure of Success
  7. 7. Information Classification − Public agilegurugram.com) What measures could be considered? Enterprise Franchise Portfolio Domain portfolio Platform/ Release Train Feature Team Feature User Story Epics Outcomes Investment Themes Strategic Goals OKR’s  Programme Execution Efficiency  Throughput  Stability  Quality  Team Motivation & Engagement  Customer Engagement  Reliability & resiliency  Engineering capability  Team Motivation & Engagement  Customer Engagement Delivery and Operations Funding Allocation Continuous Prioritisation and Concurrent Planning Continuous and Incremental delivery Investment Performance Reviews
  8. 8. Information Classification − Public agilegurugram.com) What metrics are we talking about? 8 OKRs •Objectives •Key Results oProgram Execution Efficiency •Funding Cycle Time •Agile vs Waterfall •Epic lead Time •Feature lead Time •Flow efficiency •Planned Percentage Complete Throughput & Stability •Mean Time to Recover •Change Fail Rate •Lead Time •Deployment Frequency oQuality •Incidents due to Change •Defect Leakage Team Engagement •Motivation •Coaching •PDPs •Wellbeing Customer Engagement •Customer Satisfaction Reliability and resiliency •EoL infrastructure •Application Estate Status •System Availability and Performance •DR Success ratio •Data & Information Security oEngineering capability •DevOps Competence and Practices Maturity •Skill gaps •Microservices owned •Cloud Hosting
  9. 9. Information Classification − Public agilegurugram.com) Why these ones? • Understood and adopted industry wide • Good mix of leading and lagging • Easy to gather • Helps in establishing predictability • Easy to monitor what happens when you make changes 9
  10. 10. Information Classification − Public agilegurugram.com) 10 3. Agree Measures 4. Extract metric data from trusted sources 5. Proposed Baselines based on historical data 6. Agree Goals How to use Success measures An approach for Continuous Improvement Monthly / Agreed Cadence Collect Report & Analyse Identify area of focus Plan/ Prioritise Implement 7. Report and Analyse Metrics to improve 1.Baseline maturity at required entity( Team/Release Train/Domain ) 2.Prepare Growth plan action on improvement
  11. 11. Information Classification − Public agilegurugram.com) Example - Idea to Value Journey Implementation Flow of Work and Value 11 Release Train Feature Team User Stories Features associated across Boards
  12. 12. Information Classification − Public agilegurugram.com) Continuous Improvement – Best Practice Automated Extraction of measures 12 Domain Feature Team ART  Hierarchy to report metric drill down and roll-up view  Metrics menu card - Configure and measure against agreed Goals and baselines  Provides variety of Visualisations Franchise  Other Features  Automated and configurable Customer Satisfaction Survey  Automated and customisable Team Engagement Survey  Automated Commentary to Trends
  13. 13. Information Classification − Public agilegurugram.com) Continuous Improvement Implementation Baselining Maturity 13 Business Agility Dimension Domain 1 Domain 2 Domain 3 Domain 4 Domain 5 Domain 6 Customer Seat at table Walk Walk Walk Run Walk Run Lean portfolio management Walk Crawl Crawl Crawl Crawl Walk Org Structure and design Walk Walk Walk Walk Walk Run Agile Framework Walk Walk Walk Walk Walk Run Leadership & Culture Run Walk Walk Walk Run Run Make it Stick Walk Walk Walk Walk Walk Walk Technical Agility Walk Crawl Walk Walk Walk Walk Agile Metrics Crawl Crawl Crawl Crawl Crawl Walk Maturity Levels Score Pre Crawl 1 - 2 Crawl 3 - 4 Walk 5 - 6 Run 7 - 8 Fly 9 - 10 Mature Domain Less Mature Domain Domain 2 – Prioritised Area of Focus Lean portfolio Management Technical Agility Agile Metrics
  14. 14. Information Classification − Public agilegurugram.com) Continuous Improvement Implementation contd.. Metrics Snapshot 14 Program Execution Efficiency - ART Throughput - Team Engineering capability - Team Stability - Platform
  15. 15. Information Classification − Public agilegurugram.com) 15 15 • High lead Time for User stories. • High Cycle time for User stories. Symptoms Observations from metrics data • Refinement of User stories was not happening which causes them to remain in backlog for long period of time. • Less governance around user stories Jira workflow. Diagnosis Metrics data was used to infer below • Prioritisation at Epic level instead of Story for project and BAU items. • Placed governance on Task closure. • Incorporated culture to follow development workflow status. Treatment Area of focus identified • Lead time brought under to acceptable range with significant reduction. • Sustained lead time near to agreed goals Follow-up Results observed Improvement Success Story - Team
  16. 16. Information Classification − Public agilegurugram.com) Improvement Success Story – Domain 2 16 Key Successes • Portfolio Kanban • Feature Teams in Platforms aligned to business value – delivering incremental change • LT focused on strategic direction empowering teams to deliver • Domain level T-bar established to drive and measure change • Focused on increasing automation and application modernisation across all platforms • Increased business engagement Business Agility Dimension/ Iteration Customer Seat at table Lean portfolio Management Org Structure & Design Agile Framework Leadership & Culture Make It Stick Technical Agility Agile Metrics Baseline Walk Crawl Walk Walk Walk Walk Crawl Crawl Current Walk Walk Run Walk Walk Walk Walk Walk
  17. 17. Information Classification − Public agilegurugram.com) Conclude - Success Model 17 CI*U = Success Motivation & Engagement Internal - Team, Customer External - Industry CI = Continuous Improvement U = Urgency to Improve
  18. 18. Information Classification − Public agilegurugram.com) Thank you

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