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Be The Change:
Transform Your Organization
Through Servant Leadership
Brian Milner @bmilner
Brian Milner - CST
Senior Agile Trainer
brian.milner@agilevelocity.com
@bmilner
Individuals and Interactions over Processes and Tools
Individuals and Interactions over Processes and Tools
WHY over
HOW
Individuals and Interactions over Processes and Tools
Coaching over
Consulting
Servant Leadership
Characteristics
Listening Conceptualization
Empathy Foresight
Healing Stewardship
Awareness Commitment to
the Growth of
People
Persuasion Building
Community
Servant Leadership
Characteristics
Listening Conceptualization
Empathy Foresight
Healing Stewardship
Awareness Commitment to
the Growth of
People
Persuasion Building
Community
Listening
Listening
Level One – It’s all about Me, Me,
Me
Level Two – I’m here for you, and
JUST you
Level Three – I’m here for you but I
am also aware of our surroundings
E
m
p
a
t
h
y
Persuasion
“Persuasion requires
understanding. Coercion
requires only power.”
- K.C. Cole
Foresight
PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
•The Path To Agility® Transformation Framework
Align
Accelerate
Adapt
Predict
Learn
Chaos &
Resistance
Integration
& Practice
New Status Quo
Status Quo
OrgSystemTeam
Align Learn Predict Accelerate Adapt
Purpose Driven
Leadership
Whole Org Agility
Financial Agility
Customer Centered
Market
Responsiveness
Experiment Driven
Development
Objective Data-Driven
Decisions
Compelling Purpose
Rollout Strategy
Teams Aligned to
Value
Team Formed
Team Empowerment
Action Enabled
Ability to Measure
Cross-Team
Coordination
Visibility Created
Team Ownership
Leadership Agility
Ability to Focus
Multi-Team
Predictability
Ability to Forecast
Complexity Reduced
Predictable Delivery
Cadence
Quality Feedback
Loop Shortened
Faster Time to Value
Reduce Cycle Time
Release Continuously
Sustaining
Improvement
Decision Agility
The Path To Agility® Transformation Framework
Network of Teams
Team4Team3Team2Team1SystemOrg
Backlog Planned In Progress Done
Team Agreements
Team Agreements
Team Agreements
Team Agreements
Compelling Purpose
Rollout Strategy
Teams Aligned to
Value
Clear Value Purpose
Clear Value Purpose
Clear Value Purpose
Clear Value Purpose
Team Empowerment
Action Enabled
Ability to Measure
Cross-Team
Coordination
Visibility Created
Foundational Team
Practices
Continuous
Improvement Culture
Visibility CreatedContinuous
Improvement Culture
Foundational Team
Practices
Visibility Created
Foundational Team
Practices
Continuous
Improvement Culture
Visibility Created
Foundational Team
Practices
Continuous
Improvement Culture
Leadership Agility Ability to Focus
Multi-Team
Predictability
Ability to Forecast Complexity Reduced
Predictable Delivery
Cadence
Quality Feedback
Loop Shortened
Quality Feedback
Loop Shortened
Quality Feedback
Loop Shortened
Quality Feedback
Loop Shortened
Predictable Delivery
Cadence
Predictable Delivery
Cadence
Predictable Delivery
Cadence
Value Driven
Optimize the Whole
Reduce Cycle Time
Release Continuously
Self-Sustaining
Improvement
Decision Agility
Reduce Cycle Time
Release Continuously
Reduce Cycle Time
Release Continuously
Reduce Cycle Time
Release Continuously
VISUALIZATION OF PROGRESS
Commitment
to the Growth
of People
•Listening
•Empathy
•Persuasion
•Foresight
•Commitment
to the Growth of
People
What will you do?
Brian Milner - CST
Senior Agile Trainer
brian.milner@agilevelocity.com
@bmilner
Put your name and email address on a post
card (or leave a business card) and we’ll send
you the slides from this presentation as well as
follow up information.

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Be The Change: Transform Your Organization Through Servant Leadership - Global Scrum Gathering 2019

  • 1. Be The Change: Transform Your Organization Through Servant Leadership Brian Milner @bmilner
  • 2. Brian Milner - CST Senior Agile Trainer brian.milner@agilevelocity.com @bmilner
  • 3. Individuals and Interactions over Processes and Tools
  • 4. Individuals and Interactions over Processes and Tools WHY over HOW
  • 5. Individuals and Interactions over Processes and Tools Coaching over Consulting
  • 6.
  • 7. Servant Leadership Characteristics Listening Conceptualization Empathy Foresight Healing Stewardship Awareness Commitment to the Growth of People Persuasion Building Community
  • 8. Servant Leadership Characteristics Listening Conceptualization Empathy Foresight Healing Stewardship Awareness Commitment to the Growth of People Persuasion Building Community
  • 10. Listening Level One – It’s all about Me, Me, Me Level Two – I’m here for you, and JUST you Level Three – I’m here for you but I am also aware of our surroundings
  • 12.
  • 16. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY •The Path To Agility® Transformation Framework Align Accelerate Adapt Predict Learn Chaos & Resistance Integration & Practice New Status Quo Status Quo
  • 17. OrgSystemTeam Align Learn Predict Accelerate Adapt Purpose Driven Leadership Whole Org Agility Financial Agility Customer Centered Market Responsiveness Experiment Driven Development Objective Data-Driven Decisions Compelling Purpose Rollout Strategy Teams Aligned to Value Team Formed Team Empowerment Action Enabled Ability to Measure Cross-Team Coordination Visibility Created Team Ownership Leadership Agility Ability to Focus Multi-Team Predictability Ability to Forecast Complexity Reduced Predictable Delivery Cadence Quality Feedback Loop Shortened Faster Time to Value Reduce Cycle Time Release Continuously Sustaining Improvement Decision Agility The Path To Agility® Transformation Framework Network of Teams
  • 18. Team4Team3Team2Team1SystemOrg Backlog Planned In Progress Done Team Agreements Team Agreements Team Agreements Team Agreements Compelling Purpose Rollout Strategy Teams Aligned to Value Clear Value Purpose Clear Value Purpose Clear Value Purpose Clear Value Purpose Team Empowerment Action Enabled Ability to Measure Cross-Team Coordination Visibility Created Foundational Team Practices Continuous Improvement Culture Visibility CreatedContinuous Improvement Culture Foundational Team Practices Visibility Created Foundational Team Practices Continuous Improvement Culture Visibility Created Foundational Team Practices Continuous Improvement Culture Leadership Agility Ability to Focus Multi-Team Predictability Ability to Forecast Complexity Reduced Predictable Delivery Cadence Quality Feedback Loop Shortened Quality Feedback Loop Shortened Quality Feedback Loop Shortened Quality Feedback Loop Shortened Predictable Delivery Cadence Predictable Delivery Cadence Predictable Delivery Cadence Value Driven Optimize the Whole Reduce Cycle Time Release Continuously Self-Sustaining Improvement Decision Agility Reduce Cycle Time Release Continuously Reduce Cycle Time Release Continuously Reduce Cycle Time Release Continuously VISUALIZATION OF PROGRESS
  • 22. Brian Milner - CST Senior Agile Trainer brian.milner@agilevelocity.com @bmilner Put your name and email address on a post card (or leave a business card) and we’ll send you the slides from this presentation as well as follow up information.