1. To secure a position as a public relations / marketing professional in order to utilize my
administrative, marketing and interpersonal skills with accuracy and efficiency while
maintaining a motivated, productive and goal oriented environment for the entire
professional team on board as well as maintaining extensive customer loyalty.
 Name : Ahmed Zakaria Osman  Birth date : June 23rd
, 1980
 Nationality : Egyptian  Gender : Male
 Marital Status : Single  UAE Driving License : Valid
 Contacts :
• Address : tourist club area, Abu Dhabi – UAE.
• Mobile : (+971) 555677259
• Email : medocancer@gmail.com
 Degree : Bachelor degree of Commerce & Business Administration
 Major : Business Administration - English Section
 University : Helwan University - Cairo
 Graduation Year : 2004

2.  December 2015 : Project Management professional (PMP) Program @
Cambridge Education Institute – Abu Dhabi.
 April 2000 : Diploma of Web Design @ YAT Education Centre –
Cairo/100 hours.
May 2010 – Till now:
Company : Government Departments Sports Association
Location : Abu Dhabi – UAE
Position : IT Consultant/ Marketing Advisor.
Job Description:
 Assisting the top management to determine the scope, budget, time line & the
technical requirements of a project.
 Handling the design, development, maintenance & the day-to-day update of the
official website of the Government Departments Sports Association.
 Defining software, hardware and network requirements.
 Organizing & performing required training for users.
 Preparing documentations and progress reports.
 Conducting English-to-Arabic / Arabic-to-English translation for letters and official
documents.
 Participating in the overall marketing plan for the season.
 Researching and providing information on technical/non-technical inquiries.
 Identifying potential clients and maintaining contacts.
January 2007 – April 2010:
Company : Inspire System Development Company.
Location : Abu Dhabi – UAE
Positions : Executive Director.
Job Description:
 Representing the company in its official & legal relationships with other companies
and governmental departments.
 Setting the annual strategy of the company and the tactics to be followed to achieve
the company’s goals in assistance with the general manager.

3.  Specifying the annual expected requirements of the company regarding the budget
and employees required in order to achieve the company’s objectives in assistance
with the different departments.
 Supervising directly the departments' heads.
 Performing as the connecting link between the departments’ heads, project
manager & the general manager.
 Drafting the pricing plans & special offers for the company’s products & services.
 Holding the full authority to negotiate with the clients regarding the pricing plans
and discounts, contracts terms & conditions as well as contracts signing.
 Preparing a monthly report of the company’s situation, current & achieved projects
status and employee’s performance to the general manager.
 Representing the company in the official events such as ceremonies, press
conferences & receiving awards (Spoken Person).
 processing all the official letters & documents that are directed to the company.
 Performing as the connecting link between the company & media regarding any
issues related to the company’s activities & history plus directing the clients to the
official channels of communications with the company.
 Receiving & discussing the clients’ comments & feedback regarding the company’s
current performance, upcoming project & plans as well as the FAQs.
 Drafting & preparing the company’s official material for distribution.
 Investigating and solving customers' problems, which may be complex or long-
standing problems that have been passed on by customer service assistants.
 Analyzing data or statistics to identify the customer service level the company is
providing.
 Training staff or employees to deliver excellent customer service.
February 2005 – December 2006:
Company : Iman Computers Co.
Location : Abu Dhabi – UAE
Positions : Assistant Manager.
Job Description:
 Providing the assistance to the top management regarding the company’s strategy,
tactics & pricing plans.
 Drafting the contracts & the official letters in the name of the company.
 Preparing reports to summarize the different events such as meetings, conferences
and presentations.

4. Language Read Write Speak
Arabic (Native) Excellent Excellent Excellent
English Excellent Excellent Excellent
1. IT Projects:
 The official website of the Government Departments Sports Association
www.govsports.ae (2011-2016).
 ID Cards templates for the employees & activities-related
 Emirates Home Care Co. website www.emirateshomecare.ae & the company
Email system for company members (2015 - 2016).
 Abu Dhabi International Quality Consultancy Co.(ADIQ) website www.adiqc.ae
(2007 - 2009).
 Tornado Technology Services Co. (TTS) logo & company profile. (2007).
2. Non - IT Projects:
 Preparing marketing documents such as promotions, offers & list of services the
way that expanded the client base regionally for Emirates home Care Co. – Abu
Dhabi (2014).
 Establishing, enhancing & managing the social networks accounts (Facebook,
Twitter, Google + & YouTube) leading to high traffic in a short period of time
especially the jobs seekers for Emirates home Care Co. – Abu Dhabi (2015).
 Creating an overall Online Marketing Plan for Health Care Organizations (2014).
 Conducting Content Marketing Fundamentals research (2014)

5.  Designing, building & managing fully dynamic websites using content
management system frameworks.
 Creating & preparing high quality graphics for both online materials and
printing issues including logos, Business Cards, Brochures, Posters and
Magazines. (Using Adobe Package: Photoshop, Illustrator & InDesign).
 Creating & processing professional documents & presentations using MS
Office.
 General knowledge in hardware & software troubleshooting.
 Project management skills.
 Excellent communication skills.
 Excellent presentation skills.
 Excellent Problem-Solving management skills.
 Excellent training skills.
 Ability to work within a team.
 Discipline.
 Quick Adaptability.
 Self-Control.
 Keep improving self-skills by attending courses, reading & practicing.
 Being friendly & Supportive.
 Being up-to date with the issues related to telecommunications & Information
technology.