The document summarizes an RPA implementation by AiRo Digital Labs for a large biotechnology firm to automate finance and accounting processes. Key processes automated included invoice processing, accounts receivable, reporting and order to cash. This resulted in a 70% reduction in daily sales outstanding, $680k in annual savings, 40% faster time-to-market and 100% reporting accuracy. AiRo assessed the client's processes, designed workflows around their ERP system and implemented bots to reduce handling time, eliminate errors and reduce days sales outstanding.
AiRo Digital Labs - RPA Use Case - Finance & Accounting
1. D I G I T A L L A B S
w w w . a i r o d i g i t a l l a b s . c o m
Elevate Digitally
Experts in Digital 2.0 Transformation for Healthcare,
Pharma, Life Sciences and Manufacturing industries
USE CASE
RPA Implementation for
Finance and Accounting
2. w w w . a i r o d i g i t a l l a b s . c o m
ABSTRACT
RESULTS
Technology services company Aberdeen Group’s research report reveals that it takes
between 4.1 and 16.3 days for companies to process an invoice from receipt through
payment approval. This time effort is even higher in Healthcare, Pharma, and Life
Sciences industries. In fact, a study by Canon Business Process Services suggests
that more than half of all invoice processing requires at least 76-100% manual input.
In times of increasing digitization and automation, these numbers reveal that
companies are missing out on possibilities for making their finance & accounting
departments more efficient. Adopting emerging digital technologies, such as RPA
(Robotic Process Automation) are being hailed as the new solution to turn F&A
process automation from nice to have to a must-have.
INDUSTRY Life Sciences
Finance and Accounting
BUSINESS
FUNCTION
9,830
26
TRANSACTIONS
PER MONTH
NUMBER OF FTE’s
70%
REDUCTION IN DAILY
SALES OUTSTANDING
$680K
ANNUAL SAVINGS FOR
THE ENTIRE F&A TEAM
40%
FASTER TIME-TO-
MARKET (TTM)
100%
REPORTING
ACCURACY
USE CASE
RPA Implementation
F&A Processes
3. w w w . a i r o d i g i t a l l a b s . c o m
THE SOLUTION
THE CHALLENGES
For a large Biotechnology firm in US, the accounts receivable staff
were spending considerable time in processes such as:
AiRo adopted its RADF (Rapid Assessment and Deployment Framework)
methodology and identified automation possibilities in processes considering
benefits and risks.
• Chasing payable invoices
• Running the AR Aging report
• Checking invoice details
• Accessing customer records to retrieve contact information
• Writing an email to customer including a copy of the invoice
This resulted in a high number of discrepancies and exceptions
The primary focus of the client was to accelerate productivity and
financial gains, enhancing compliance, error reduction and improving
partner and customer satisfaction.
AIRO RPA METHODOLOGY - HIGH LEVEL ROADMAP
DISCOVERY RPA IMPLEMENTATION BOT COE
1-3 WEEKS
DUE DELLIGENCE PoC RPA MOBILIZATION ENTERPRISE LEVEL
5-8 WEEKS2 WEEKS 4 WEEKS
Process assessments
Identify and prioritize
candidate process for potential
process automation
Evaluate and select RPA tool
Make summary report and
indicative business case for
process automation potential
Set up PoC & Production
environment
Prove the benefits of
automation by automating
a simple to medium
complex business process
Demonstrate automation
delivery methodology
Mobilize Process Automation
Program
Design phase
Build phase
Run phase
Bot development
Build robotics CoE for
consistent implementation
and support
Monitor, maintain and operate
robotics processes
RPA Helpdesk- Hypercare
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Business Analyst Business Analyst/Developers Robotics Factory Team Robotics KT Team
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OUTPUT
1- Successfully showcase of controlled
Robotics PoC
2- Automation potential assessment
3- Process candidate evaluation and
prioritization
1- RPA Target Operating Model
2- Set of processes automated
and migrated to Production
1- Self sufficiency at the client to run
the RPA service
2- Re-purpose the existing human
capital
4- Roadmap and project plan
5- ROI business case
WHAT WE AUTOMATE
IS A PROCESS
HOW WE AUTOMATE
IS A PROCESS
DECIDING WHAT TO AUTOMATE
IS A PROCESS
AiRo assessed as-is processes, created and designed custom workflows
around client’s ERP to optimize and leverage their system usage.
The solution encompassed the entire F&A value chain specif ically
targeting:
Procure to Pay services
Invoice Processing and Helpdesk
Reporting – Spend Analytics and Cost savings Tracking
Order to Cash
Accounts Receivable and Collections
Record to Report
Remote Deposits
ACH Wire
Lock Box Deposits
AiRo also implemented OCR tool to process the data and publish dashboards,
thus reducing handling time, eliminating errors and reducing DSO’s.
5. w w w . a i r o d i g i t a l l a b s . c o m
AiRo Digital Labs is an award-winning Chicago-headquartered, Digital 2.0 consulting
f irm, which is one of the fastest growing leaders in the f ields of Cognitive Automation,
Traditional RPA, Machine Learning, Natural Language Processing, Natural Language
Understanding, Deep Learning, Industrial IOT and other AI technologies. AiRo Digital
Labs partners with clients in industries such as Healthcare, Pharma and Life Sciences,
Manufacturing, Hi- tech and Retail / CPG to accelerate their business transformation by
using emerging technologies.
AiRo Innovation factory boasts of 30 prototyped ideas ready for implementation
including the award winning “Employee Onboarding” bot. These ideas deliver fast and
high-quality solutions to everyday business challenges.
1000+ virtual workersBots deployed across the globe
Innovation Lab for rapid assessment of technology and developing prototypes
90%+ ROI on core processes HR, Finance, Procurement, Sales, Supply Chain, Operations
Developed virtual workforce to automate and simplify processes
HIGHLIGHTS
Processing costs reduced by up to 80%
43% increase in focus on customer outcomes by FTEs due to reduced repetitive tasks
Increased productivity with the potential to operate 24/7
Average handling times reduced by 40%, with 24/7 resilient operation
Greater visibility and auditability of transactions, leads to better control over end to end process
Relieves staff f rom monotonous tasks and allows them to foucs on higher value work
Consistent quality guaranteed due to elimination of human error
6. D I G I T A L L A B S
CONTACT US
CHICAGO
GURUGRAM
1871- CHICAGO ENTREPRENEURSHIP CENTER
222 W MERCHANDISE MAR PLAZA #1212,
CHICAGO, IL 60654
AIRO DIGITAL LABS PVT. LTD.
9TH FLOOR, TOWER-B, SAS TOWERS, MEDICITY, SECTOR 38,
GURUGRAM (GURGAON), 122002, HARYANA
HO CHI MINH CITY
HO CHI MINH CITY LAB,
SAIGON HI-TECH PARK, TAN PHU WARD, DIST. 9,
HO CHI MINH CITY, VIETNAM
Website https://www.airodigitallabs.com/
Mail to jennifer.hawkins@airodigitallabs.com