h-p-s-consult GmbH provides intralogistics and project management consulting services. They offer modern project management solutions to reduce interfaces and increase efficiency. Their managing director, Hans-Peter Schwemler, has over 13 years of international plant engineering experience and 12 years of intralogistics experience, including leadership roles. h-p-s-consult GmbH acts as an independent consulting partner for Dematic to efficiently prepare proposals, implement projects, and provide customer support.
1. Consulting
h-p-s-consult GmbH
Intralogistics + Project Management Consulting
Official Partner
Planning Implementing
Project Planning
Project Management
Project Controlling
System Integration
>>> Excellence in Intralogistics <<<
Modern Professional Solutions
Core Competence Implementation
Driven by Experience
Date: 25.07.2013 h-p-s-consult GmbH
Intralogistics + Project Management Consulting
Company Presentation h-p-s-consult GmbH
Presenter: Hans-Peter Schwemler
2. Date: 25.07.2013 h-p-s-consult GmbH
Intralogistics + Project Management Consulting
CompanyPresentationh-p-s-consultGmbH
Introduction h-p-s-consult GmbH Driven by Experience / Contact Person
Partnership h-p-s-consult GmbH / Dematic Motivation / Value Added
Introduction Dematic Worldwide Market Leader / Brief History / Organization / Business Segments
Introduction h-p-s-consult GmbH Service Portfolio
Consulting + Proposal Preparation
Project Implementation
Customer Support / Key Account
References
Summary / Highlights
1
3
5
9
10
11
12
13
14
TABLE OF CONTENTS
3. Date: 25.07.2013 h-p-s-consult GmbH
Intralogistics + Project Management Consulting
CompanyPresentationh-p-s-consultGmbH
INTRODUCTION
• h-p-s-consult GmbH offers modern integrated project management solutions with cross-functional
characteristics. Not longer required interfaces to other functions and the generation of synergies reduce
project management efforts significantly and increase efficiency.
• Project success is not determined by processes. Project success is determined by the quality of the project
manager.
• h-p-s-consult GmbH takes over for Dematic the role of key account and is available as responsible contact
person for customers from quoting through implementation to a successful project completion at all
times.
• Unlike the prevalent consulting and planning practice h-p-s-consult GmbH looks upon each approach to a
solution through the perspective of feasability and practicability considering as well to be expected
problems throughout the implementation process.
• Only the frequently lived through painful completions of special solutions and beta sites permit a sound
assessment of risk potential and valuation of possible preventive measures. Sales and planning specialists
do not posses knowledge and experience in that field and tend to suppress risks which is always leading to
cost overruns and delays for all parties involved eventually followed by a long lasting loss of confidence.
Driven by Experienceh-p-s-consult GmbH
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4. Date: 25.07.2013 h-p-s-consult GmbH
Intralogistics + Project Management Consulting
CompanyPresentationh-p-s-consultGmbH
INTRODUCTION h-p-s-consult GmbH
• Master Degree in Electrical Engineering
• 13 years international Plant Engineering and
Construction as Automation Engineer and Project
Manager
• 2 years Head of Division for Electrical Machinery for a
German Entrepeneurs Association
• 12 years Intralogistics with Leadership Functions in
Engineering / Project Management and Finance
• many years of Leadership Experience
• outstanding Market Knowledge in Intralogistics
• extensive experience of Working Abroad
• experience in Crisis and Change Management
• Project Director
• pragmatic and results oriented
• intercultural experience (please see references)
Contact Person
Hans-Peter Schwemler
Phone:
Mobile:
Car:
Email:
+49 (6187) 470 9107
+49 (173) 609 6285
+49 (173) 547 4102
hans-peter.schwemler@h-p-s-consult .com
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5. Date: 25.07.2013 h-p-s-consult GmbH
Intralogistics + Project Management Consulting
CompanyPresentationh-p-s-consultGmbH
PARTNERSHIP
• As former Project Director and Europeanwide Responsible for Project Controlling for Dematic h-p-s-
consult GmbH disposes of consistent Insider-Knowledge in Engineering and Finance as well as Purchasing
and contributed substantially to the developement and design of the Dematic process environment in
those areas.
• Solution Engineering and Product Development of Dematic is compared to competitors extremely
innovative delivering a high net value added.
• The available Engineering Competence especially in Controls and IT as well as the unequalled Product
Quality make Dematic worldwide Market Leader in Intralogistics.
• With an annual turnover of worldwide more than 1 Billion Euro and above 100 Million Euro operational
profit Dematic stands out compared to all competitors being highly profitable and follows a steady growth
plan.
• h-p-s-consult GmbH is even after the recent change of ownership perfectly linked up with all Dematic
Decision Makers and has a sustainable relationship of trust and appreciation to managerial staff as well as
to employees.
• h-p-s-consult GmbH is the ideal addition for Project Management and Key Account Management
perceived as such as well within Dematic.
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h-p-s-consult GmbH / Dematic Motivation
6. Date: 25.07.2013 h-p-s-consult GmbH
Intralogistics + Project Management Consulting
CompanyPresentationh-p-s-consultGmbH
PARTNERSHIP
• Intensive and committed Customer Support through introduction of a consistent Key Account Management.
Preparation of inquiries and proposals as well as implementation of customer projects until successful completion
remains in one hand (One Face to the Customer). A strict separation of sales and project execution is removed
with the involvement of h-p-s-consult GmbH.
• More efficient perparation of inquiries and full account of customer requirements. As independent company h-p-
s-consult GmbH is not tight up into all Dematic process standards and can react and take action to customer needs
much more target oriented. Short decision making simplifies and accelerates cooperation considerably and
increase customer satisfaction.
• Full contribution of h-p-s-consult GmbH Implementation Experience into consulting and planning work. The
decision for the appropriate concept is influenced by many determining factors. Apart of pure investment costs
the implementation time plays a more and more significant role. Especially delays resulting in higher costs for all
project parties can be widely excluded through committing to an appropriate solution and a competent risk
evaluation together with potentially required measures to keep the probability of occurrence low.
• Application of Modern Project Management Methods to project implementation. Project management without
having profound knowledge in project controlling as well as system integration is to be seen as a leftover of past
days and loses its full impact with concentration to technical aspects only. As developer and co-creator of the
project management as well as project controlling processes within Dematic h-p-s-consult GmbH can contribute a
crucial share to project success.
• Combination of h-p-s-consult GmbH Project Management Quality with Dematic Engineering and Solution Finding
Competence. The project history of h-p-s-consult GmbH is characterized through many successful missions as
crisis manager as well as the implementation of complex new developments and solution concepts. Leading highly
competent Dematic expert teams each and every problem could be solved so far. Project success however is
largely determined by the quality of the project manager and exactly here lies the determinative value added for
Dematic and the customer.
h-p-s-consult GmbH / Dematic Value Added
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7. Date: 25.07.2013 h-p-s-consult GmbH
Intralogistics + Project Management Consulting
CompanyPresentationh-p-s-consultGmbH
INTRODUCTION
• Dematic is one of the leading Full Range Suppliers of Intralogistics, Warehouse Automation and Material
Flow with a focus on delivering turn key systems.
• The existing competitive pressure needs a concentration to sophisticated complex projects with
challenging requirements on picking performance and IT.
• With more than 50 locations Dematic is one of the few worldwide operating intralogistics provider. After
the integration of HK Logistics in the US Dematic employs currently around 4.000 people of which about
1.400 work in Europe.
Dematic
International Experience:
Worldwide more than 4.000
successfully installed systems
Worldwide Production Sites:
Germany, Spain, USA, Australia,
China, Italy
International Expert Teams:
More than 4.000 employees
worldwide
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Worldwide Market Leader
8. Date: 25.07.2013 h-p-s-consult GmbH
Intralogistics + Project Management Consulting
CompanyPresentationh-p-s-consultGmbH
INTRODUCTION
• Especially in the last 10 years Dematic has gone through a dramatic change from a widely regionally
shaped to an internationally managed company.
• After having been sold from Vodafone to Siemens the former Mannesmann Engineering Division Atecs of
which Dematic represented a major part was merged to the Siemens Division Production + Logistics
receiving the corporate name SiemensDematic.
• 2005 SiemensDematic disappeared, now fully integrated into the Siemens structure as corporate division
Logistics + Assembly Systems comprising Postal Automation, Airport Logistics, Distrubition Logistics and
Electronic Assembly Systems with altogether more than 11.000 employees.
• In the course of the Siemens restructuring process under the CEO Klaus Kleinfeld in 2007 the Distribution
Logistics with about 5.000 people was sold to a Private Equite Company called Triton starting to operate
again under the name Dematic.
• Many organizational changes and replacements in the executive board have made Dematic appearing
unstable. Introducing and establishing the Dematic Europe Organization comprising all European
Subsidiaries such as Germany, UK, Spain, France, Italy and Brazil with the entire South American Market
(Mercosur) late 2010 the seeked for sale of Dematic was initiated.
• End of calender year 2012 the sale of Dematic as a whole to the American-Canadian Group AEA Investors
and Canadian Teachers Fund was formally put into effect.
Dematic Brief History
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9. Date: 25.07.2013 h-p-s-consult GmbH
Intralogistics + Project Management Consulting
CompanyPresentationh-p-s-consultGmbH
INTRODUCTION Dematic Organizational Structure
Dematic Group
(Luxemburg)
Ulf Henrikson (CEO) Rustom Jilla (CFO)
North America
(Grand Rapids)
J. Baysore (CEO)
D. Killeen (CFO)
USA
Canada
Mexico
Europe
(Frankfurt)
W. Sill (CEO)
R. Staaf (CFO)
Germany Austria Switzerland Russia Poland
Hungary Czech Republic Spain France Italy
Portugal Brazil (South America) Great Britain
Ireland Denmark Sweden Netherlands Belgium
Middle East
Asia and
Pacific Region
(Sidney)
A. Bradley (CEO)
J. Creeley (CFO)
Australia
Asia
China
Brazil
Sao Paulo
Spain
Madrid
France
Paris
Germany
Offenbach
Italy
Milan
England
Banbury
Owner:
AEA Investors
Canadian Teachers Pension Fund
Total Sales 2012:
EbitDA 2012:
Employees 2012:
1.000 M€
110 M€
4.000
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10. Date: 25.07.2013 h-p-s-consult GmbH
Intralogistics + Project Management Consulting
CompanyPresentationh-p-s-consultGmbH
INTRODUCTION Dematic Business Segments / Service Portfolio
Integrated Logistics Solutions (Integrated Systems)
Planning
Simulation
Engineering
General Contractor
Systems and Components (Product Solutions)
Pallet + Miniload Cranes (Rapidstore)
Pallet + Tote Conveyors
Sortation + Picking Systems
Dematic Multishuttle (Roaming / Captive / Gen2)
Dematic AMCAP
Logistics IT
Warehouse Management Systems
Oder-Fulfillment-Solutions
SAP-Connection (Subdriver)
RFID
Tracking + Tracing
Customer Services
Spare Parts
Hotline
Operation + Repair Service
Inspection + Maintenance
Modernization + Upgrade (Extensions)
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11. Date: 25.07.2013 h-p-s-consult GmbH
Intralogistics + Project Management Consulting
CompanyPresentationh-p-s-consultGmbH
INTRODUCTION
• Unlike the prevalent
consulting and planning
practice h-p-s-consult GmbH
looks upon each approach
to a solution through the
perspective of feasability
and practicability
considering as well to be
expected problems
throughout the
implementation process.
• Only the frequently lived
through painful
completions of special
solutions and beta sites
permit a sound assessment
of risk potential and
valuation of possible
preventive measures. Sales
and planning specialists do
not posses knowledge and
experience in that field and
tend to suppress risks which
is always leading to cost
overruns and delays for all
parties involved eventually
followed by a long lasting
loss of confidence.
Service Portfolioh-p-s-consult GmbH
Statements / Differentiation Range of Services
Specials
Additional Services (in cooperation with high-performance partner companies)
• Mechanical Installation
• Electrical Installation
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Dematic Partner
Key Account
interims management
pragmatic consulting
results oriented solution proposals
calculation of profitability
feasability studies
detail planning
preparation of RFQs / ITTs
tender assessment
supplier selection
project controlling
system integrationproject management
site management
12. Date: 25.07.2013 h-p-s-consult GmbH
Intralogistics + Project Management Consulting
CompanyPresentationh-p-s-consultGmbH
CONSULTING + PROPOSAL PREPARATION
• Consulting from the perspective of a secure implementation. Innovative and complex installations are admittedly
many times aimed for. However, the realization of such projects carries quite often considerable risks. Experience
has shown that for highly complex planned systems simplifications to ensure a sound and stable operation of such
installations have almost always been required at a later stage. Having to maintain cost and schedule targets a
simple standard solution is always to be perferred to a complex or innovative alternative.
• Preparation of Proposals is as far as possible carried out by h-p-s-consult GmbH. h-p-s-consult GmbH as an
independent company is not tight up into Dematic process standards and can react and take action to customer
needs much more target oriented. Short decision making ease and accelerates cooperation considerably and
enhance customer satisfaction. For required detail planning and engineering as well as the simulation of solution
alternatives the full Dematic engineering workforce can be made available.
• Contents and Scope of Quotes. To simplify the evaluation of quotations contents and scope are fully adjusted to
customer requirements and are not subject to extensive internal standards. In coordination with Dematic only a
minimum extent has been agreed to. Overloading with spacious product or solution descriptions is to the greatest
possible extent avoided. Depending upon the total project volume refering to the Dematic standard proposal
structure can be recommended.
• Responsibility for Quotes. h-p-s-consult GmbH is fully responsible for the contents and details of quotes. In a
regular coordination process Dematic is updated about the respective status of quotations. Suggestions and
recommendations are included into the further works. The long time established realtionship of mutual trust
makes a permanent review and an extensive approval process unnecessary.
• Contract Negotiation and Contractor. Contract negotiations are carried out by h-p-s-consult GmbH autonomously.
In particular cases however a participation of Dematic representatives can be required. A placed order will be
entirely booked under Dematic as contractor. Drafting of a contract with the contractor Dematic until
undersigning and if required further is fully supported by h-p-s-consult GmbH.
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13. Date: 25.07.2013 h-p-s-consult GmbH
Intralogistics + Project Management Consulting
CompanyPresentationh-p-s-consultGmbH
PROJECT IMPLEMENTATION (PROJECT EXECUTION)
• Continuity . After having been awarded a contract project management is carried out by h-p-s-consult GmbH.
There is no disconnect between Sales and Implementation resulting in a loss of knowledge and relationship.
Especially for projects with a tight time schedule it comes out as a considerable advantage. Avoidable delay times
are ruled out completely. A built up and established relationship of confidence and trust is carried on without any
transition time.
• Competence. h-p-s-consult GmbH disposes of utmost project management competence and stands out by far
above the average Dematic project management level. As the only Dematic Project Director Hans-Peter
Schwemler has in his Dematic time taken over the most difficult projects even for other Dematic subsidiaries and
always completed them successfully. Hans-Peter Schwemler enjoys an outstanding reputation and recognition in
Germany as well as abroad.
• Process. Project implementation in h-p-s-consult GmbH is based upon a lean project management process with a
few mandatory quality gates to secure substantial project requirements. Especially engineering and acceptance
phase need particular attention and accuracy. Planning and engineering mistakes can be rectified at a later stage
only with extraordinary efforts and always with additional costs and delays for all parties involved. Appropriate
acceptance processes and test procedures ensure a reliable production start and ramp up. Experience shows that
extensive and overly detailled process descriptions lead to operator confusion rather than providing guidance.
• Quality. The quality of project implementation and with it the quality of project management expresses itself in a
simplified way through the delivered system performance in terms of throughput and availability. Maintaining
given budget and time schedule limitations is of secondary importance only and will be largely suppressed by not
complying to the core criteria throughput and availability. Competence and quality of the project manager are
directly related to the quality of the project. The combination h-p-s-consult GmbH / Dematic offers for projects of
all sizes and volumes the maximum possible quality and certainty.
• Project Results. Project success is not determined by processes. Project success is always determined by the
quality of the project manager. Application of modern project management methods can influence such quality
positively. However, crucial remains to be the individual competence of the nominated person.
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14. Date: 25.07.2013 h-p-s-consult GmbH
Intralogistics + Project Management Consulting
CompanyPresentationh-p-s-consultGmbH
CUSTOMER SUPPORT / KEY ACCOUNT
• Business Model Intralogistics Provider. The common business model of practically all well known intralogistics
provider is construed upon a rigid separation between new business and after sales activities. Such structuring
might be sensible through a pure commercial view on the entire business. For customers however a tremendous
confusion is unnecessarily created in terms of responsibility and to whom to refer to. A consistent customer
support without loss of information is not provided and obviously not intended.
• Introduction Key Account. Against the common practice h-p-s-consult GmbH would be able to close the obvious
gaps and disconnections between sales and implementation and further between new business and after sales. As
already described in the previous slides there is no further action required for sales and implementation due to
the partnership agreement between h-p-s-consult GmbH and Dematic. All other requirements and requests, such
as e.g. spare parts provision or maintenance and hotline contracts will be processed through h-p-s-consult GmbH
as interface to Dematic as well. Having set this up each customer feels himself in a much more comfortable
situation with a very clear allocation of responsibilities as there is one specific contact only.
• Nomination and Duties. As an independent company h-p-s-consult GmbH does not require any nomination and
can act freely as Key Account for selected customers. The available insider knowledge of the Dematic organization
as well as the acceptance and recognition together with the extensive network into all Dematic managerial levels
allow h-p-s-consult GmbH to provide support regarding all subjects and issues. Regular meetings and talks with
key account customers will ensure a smooth and prompt support.
• Customers Value Added. Apart of significant time savings especially regarding downstream requests and a clear
and distinct allocation of duties with one specific contact person for all sales and implementation subjects the
development of a solid relationship of trust seems to be of particular interest and importance.
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15. Date: 25.07.2013 h-p-s-consult GmbH
Intralogistics + Project Management Consulting
CompanyPresentationh-p-s-consultGmbH
REFERENCES
MEXX
Sainsbury`s
Dansk Supermarked
DHL McGregor
BLG DC North (Tchibo)
Sainsbury`s
TAM Iran Khodro
OSEM (Nestle)
DHL O`Neill
BLG HRL 3 (Tchibo)
Zimmer
Bigler AG
Migros Aare
Suttero
Zimmer Extension
Bell AG
Tempo (Heineken)
apparel
groceries
groceries
apparel
mail order
groceries
automotive
groceries
apparel
mail order
medical engineering
meat
groceries
meat
medical engineering
meat
beverages
Voorschoten/Holland
London/England
Aarhus/Denmark
Waalwijk/Holland
Bremen/Germany
London+Birmingham/England
Teheran/Iran
Tel Aviv/Israel
Willebroek/Belgium
Bremen/Germany
Freiburg/Germany
Bern/Switzerland
Bern/Switzerland
St. Gallen/Switzerland
Freiburg/Germany
Luzern/Switzerland
Tel Aviv/Israel
Customer Industry Location
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16. Date: 25.07.2013 h-p-s-consult GmbH
Intralogistics + Project Management Consulting
CompanyPresentationh-p-s-consultGmbH
SUMMARY / HIGHLIGHTS
• Implementation Experience. 25 years in plant engineering and construction with 12 years in intralogistics provide
the experience to carry out sound assessments of subjects and requirements in the selling process as well as in
implementation of projects. Of priority is for all considerations feasability and practicability. Simplifications and
standard solutions are always to be preferred.
• Core Competence. Project management including project controlling together with system integration are
distinctive core competences of h-p-s-consult GmbH. The successful implementation of challenging international
large projects is proven in above list of references. As Project Director and Crisis Manager Hans-Peter Schwemler
disposes of a far above average project management quality.
• Partnership. The partnership h-p-s-consult GmbH / Dematic provides for every customer the excellent
implementation experience and project management quality of h-p-s-consult GmbH combined with the
engineering competence and product diversity of Dematic as a premium package, which cannot be made available
by all other competitors.
• Key Account. With the introduction of a true key account management by h-p-s-consult GmbH all interfaces into
Dematic are reduced to a minimum and a consistent integrated customer support for all possible subjects is
provided at all times.
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Driven by Experience
Core Competence Implementation