According to Gartner research, 74% of sales reps are perceived as too focused on selling products and services, and unfocused on addressing buyers’ true needs.
Buyers don’t want a sales pitch of information they can find on their own. Instead, they want a prescriptive and consultative interaction that exposes challenges and quantifies business value outcomes while delivering relevant insights to help their business.
In this 45-minute webinar, Tom Pisello, the ROI Guy and CEO / Founder of Alinean, and Dustin Zweck, experienced Business Development Director at Mediafly, will discuss the importance of evolving sales capabilities and share how a new breed of interactive value-selling tools can help sellers engage buyers differently.
In this webinar, you will discover:
> What these misaligned buyer engagements are costing your organization
> How to provide reps with the content and tools needed to meet buyer demands
> Real company examples of the impact of interactive sales engagements
> Example ROI / TCO Calculators, Diagnostic Assessment, Discovery and Value Storytelling Tools
Non-verbal communication in selling and negotiation.pptx
Notes de l'éditeur
Melissa: Housekeeping/Intros
Melissa: Housekeeping/Intros
Dan: propose the question
Dustin: Discuss business case - storytelling, what companies are doing today - too focused on “about us” and less about the customer; companies are using linear content (i.e. PowerPoint)
Discuss ”what’s broken” – connect with the pain first before jumping to the conclusion
Create a story – think about your last sales interaction…
How these presentations are being received – easy crutch to talk about yourself
Because of the traditional ways sales presentations are being delivered, you’re missing HUGE opportunities that you can learn about the specific business challenges that you can solve for them
Transition to Tom: And there’s a lot of data that backs this up…
Tom to discuss the stats on the next slide…
Tom: Discuss stats/how it shows up in research
90% require justification (IDC)
50% increase in need for ROI / Value (CSO Insights / MHI Global)
>40 percent of your sales reps won’t make quote in 2018 (HubSpot)
TWO Questions on this slide, see bolded questions below:
Dan: What is the cost of poor sales presentations / engagements to your organization?
Tom: Kickoff with industry stats - paint the picture/story
Dan: How do you think this impacts the renewal and the upsell/cross sell opportunity <to current customers>?
Dustin: Elaborate on the current customers - the risk
If sales reps don’t have the ability to identify cross-sell opportunities, they will always just continue to sell the products they always sell.
This poses current customer risks that they will buy from your competition.
Dan: What do you need to do to improve?
Tom: Moving to more interactive/visual aspect is the key!
Dustin: Elaborate on specific customer examples
The challenge - how do you get this value into your sales reps? There are avenues to do this!
A lot of companies struggle with providing data to their sales reps.
There are innovative companies that are doing this!
For instance CPG as in industry, there is so much data, but so many companies struggle getting data to their sales team.
95% of buyers want more benchmarking insights to help measure effectiveness against industry standards
81% of buyers want benchmarking tools to guide future investments.
Dan: What do you need to do to improve your sales engagements?
<Can Dustin talk through this slide?>
Make it a story… move from “about us” to what’s relevant to the buyer
Moving from linear to non-linear storytelling.
Ability to pivot with the customer to address their needs/questions in real-time.
Dan: What do you need to do to improve your sales engagements?
<Tom, can you chat through this slide please?>
Dan: What do you need to do to improve your sales engagements?
<Tom and Dustin to talk through together?>
Dan: What do you need to do to improve your sales engagements?
<Tom to talk through>
Dan: How do you give this content to your sales reps?
Transition: In order to achieve the 4 P’s as Tom described, there are sales enablement tools…
Once sellers get the right tools in their hands, they’re going to maximize the value of marketing content…
And marketing will know what content ROI
Dan: Are you already going down the path from static to interactive sales?
Dan: Elaborate on the following: static (solution focused) to interactive (value focused) content?
Current tools (see above) are still static
Most companies are already thinking of this challenge and how to solve it and are on their way. Where their falling short is on the execution… because they’re using assets that are static (old fashioned).
So they have the right idea and appetite, but poor execution
Dan: Elaborate on the following: static (solution focused) to interactive (value focused) content?
Current tools (see above) are still static
Most companies are already thinking of this challenge and how to solve it and are on their way. Where their falling short is on the execution… because they’re using assets that are static (old fashioned).
So they have the right idea and appetite, but poor execution
Dustin: Discuss their challenge
Tom: Walk through the solution/app that was built
Dustin: Discuss their challenge
Tom: Walk through the solution/app that was built
Modularize content - from large presentations to vignettes
Make sales tools/content dynamic - allow sellers to access and assemble content based on the sellers
Integrate sales tools into storytelling and conversations - move from static to interactive
Incorporate 3rd-party data to bring valuable insights into conversations
Actively gather buyer input and data during sales engagement
Create “collections” to share with buyers and track engagement
Integrate conversations into your CRM system - ensure you have a one-stop-shop for sellers to track their conversations directly into your CRM