1. Alisia Hall
12 Elswick Avenue, Chorlton, M21 7NL
Mob: 07549 022 9560
E mail: danielle271083@hotmail.com
Profile
I am a highly competent individual who is motivated and committed to any work I do. Highly
adaptable with excellent communication and inter-personal skills and the ability to multi-task
and use my initiative as required. I enjoy working with people and easily build rapport and have
a strong commitment to customer service coupled with the ability to work to tight deadlines in a
highly pressured environment. Honest, conscientious, punctual, flexible and hard working who
can work alone or as part of a team.
Key Skills
Effective Performance Manager Colleague Development
Patient disposition Communication
Proactive team player Decision Making
Employment
3 Legs of Man Sept 2013 - Nov 2014
Bar Staff / Supervisor
Organising deliveries
Making sure the bar area is stocked and well maintained
Running the bar in line with health and safety regulations
Recruiting, training and supervising bar staff
Closing at the time specified on the premises licence
Stock taking, handling wages & book-keeping and accounts

2. Building good relationships with breweries, suppliers and customers
Implementing strategies to maximise sales
Collaborate with personnel and plan and develop recipes and menus.
Supervise and coordinate activities of cooks and workers engaged in food preparation.
Inspect supplies, equipment, and work areas to ensure conformance to health standards.
Determine production schedules and worker-time requirements.
Working on the bar at times as well as waiting on
Ensuring a high standard of customer care is maintained
Tulip Inn 2008 - 2009
Bar Work
Operating tills and handling cash
Serving customers, providing information and offering current deals and promotions
Taking food and drink orders
Stock taking, refilling fridges and changing drink barrels
Maintaining a safe and clean workplace
Working closely with others often in a busy and crowded workplace
Verifying proof of age when necessary
Key holder. Opening and closing of the premises
Cashing up at the end of the night. Handling cash, operating tills
Stock taking and refilling fridges
Serving and mixing alcoholic beverages and barista work
Collecting and cleaning glasses
Builder a rapport with all customers and regulars

3. Safestyle 2007 - 2009
Tele-Marketing
Describe the product benefits and any special offers.
Give advice about how these may benefit customers personally.
Persuade customers to accept a trial period or a visit from a sales representative.
Gather and document information about the customer.
Enter your notes into a computer, including dates for follow up calls.
Take orders and arrange for delivery and bills to be sent.
Good knowledge about all the company's products and services.
To be well-organised and thorough, even under pressure.
To enjoy working within a target-driven team environment.
To understand and comply with the legislation relating to direct marketing
Barca 2005 - 2007
Bar Staff
Taking food and drink orders, whilst observing and being attentive to customers’ needs
Clearing tables and reseating for next customers.
Ensuring public and guests are catered for & carrying out general shop duties and tasks
Ensuring all bar and table areas are kept clean and tidy
Overseeing shop floor maintenance, merchandising and replenishment of stock
Help to ensure the smooth running of all guests’ requirements and Standards of Service are
maintained at all times.
Greets guests and escorts them to tables, Schedules dining reservations & Arranges parties for
patrons.
To ensure hot beverages are served by restaurant Standards and in the required time.
To ensure that all the elements are present in order to secure a smooth and efficient service.

4. To keep a high Standard of personal hygiene and appearance.
To approach guests in the correct manner as lay out by restaurant Standards.
To see through and to completion opening and closing procedures
To carry out additional tasks as instructed and by reasonable request from the senior team
Bar Supervisor / Team Leader
To be involved in the setting of department targets and objectives, and to monitor and strive for
their achievement
To be aware of financial targets as a whole
To take positive action to meet department objectives and targets
To be commercially aware in order to continuously drive the business forward
To be proactive in maximising sales and generating revenue
To input new ideas for service and products to maintain competitive and leading edge
To be an effective communicator with guests/clients and at all levels of the venue
To compile required statistics/reports
To assist the Bars Manager in the control of wage costs in line with budgetary requirements
To support the Bars Manager in the implementing and/or following of procedures concerning
recording of stock movements e.g. correct charging of items, billing
Education
Level 2 Counselling
GCSE s Inc Maths and English
References Available On Request