Presented at Open Source 101 2023 - Charlotte Presented by: Paul McLaughlin, Blue Cross North Carolina Title: Bootstrapping an Open-Source Program Office at Blue Cross NC Abstract: Are you at the early stages of expanding your Open-Source environment but can’t figure out which tentacle to grab first? Is the problem everybody’s problem and nobody’s problem all at once? Are you passing up opportunities – or worse yet, swallowing unknown gallons of risk? This talk will tell the humble story of starting an Open-Source Program Office at Blue Cross NC. You might resonate with our starting point where someone somewhere needed to grab the ball. I’ll share how we laid the groundwork at a grassroots level, gained sponsorship, and eventually reoriented a half dozen functional areas so they could take advantage of Open-Source Software without incurring undue risk. You'll hear the who, the how, and the what. We'll celebrate some modest successes and lessons learned.