The document presents leaderboard rankings for various restaurant technology vendors across different categories in the first quarter of 2019. Aloha, eRestaurant, and Tillster are consistently ranked highly across point of sale, front of house, and overall categories. The leaderboards are based on surveys conducted by Grid Decision across North American markets and cover categories like point of sale, workforce management, ordering, and more.

1. 1 Aloha 84.0% 1 eRestaurant 89.4% 1 Tillster 71.0% 1 Granite 88.2%
2 POSitouch 79.7% 2 Hubworks 80.1% 2 Aloha 70.5% 2 Pivital 70.9%
3 Xenial-IRIS 78.7% 3 Aloha 78.3% 3 MonkeyMedia 69.8% 3 NCR 65.1%
4 Simphony 73.3% 4 Revel 66.5% 4 Xenial-Cloud 66.9% 4 RTG 61.5%
5 Touchpoint.io 73.2% 5 Silver 65.5% 5 TakeOutTech 65.0% 5 CompuCom 60.5%
6 Revel 73.0% 6 Upserve 55.3% 6 Partech 59.2%
7 Brink 71.3% 7 CrossCom 54.3%
8 Plum 69.0% 1 MonkeyMedia 71.9% 8 Level 10 51.3%
9 Toast 68.2% 1 eRestaurant 90.1% 2 Aloha 67.9% 9 CBS 41.9%
10 Northstar 67.8% 2 Hubworks 82.9% 3 Tillster 67.1%
11 Squirrel 66.8% 3 Aloha 76.2% 4 TakeOutTech 64.6%
12 Silver 66.3% 4 Silver 62.2% 5 Xenial-Cloud 62.5% 1 Granite 79.1%
13 Xenial-Cloud 66.3% 5 Revel 54.8% 2 Pivital 64.1%
14 Aireus 64.1% 6 Upserve 50.2% 3 CompuCom 58.9%
15 Square 63.6% 1 Punchh 86.7% 4 NCR 56.9%
16 Silverware 63.5% 2 Tillster 81.7% 5 CrossCom 51.6%
17 Qu 62.7% 3 Xenial-Cloud 74.9% 6 RTG 51.3%
18 Appetize 62.7% 7 Partech 49.6%
19 Agilysis 62.5% 8 Level 10 46.6%
20 ITWERCS 59.7% 1 Punchh 80.5% 9 CBS 36.5%
21 FranPOS 56.2% 2 Tillster 76.1%
3 Xenial-Cloud 65.8%
1 Punchh 82.6%
2 Tillster 80.7%
3 Xenial-Cloud 66.9%
Analytics
Front of House Back of House Digital Hardware Services
Point of Sale Workforce Management Ordering - Takeout Deployment
Ordering - Catering
Inventory Management
Maintenance
Loyalty
CRM
MULTI-BRAND
RESTAURANT TECHNOLOGY LEADERBOARDS
2019
Q1
©2019 Grid Decision LLC
Leaderboard Criteria:
• Scope: North America
• Criteria: all markets experience, all
categories
Statement of Objectivity:
• No funding from vendors
• RFI questions are auto-scored