Social technologies radically disrupted communications, marketing, and customer care. With these same technologies, customers are now sharing products and services with each other, bypassing existing institutions.
Beyond business functions, the Collaborative Economy will impact core business models.
In this 1- hour webinar, industry analyst Jeremiah Owyang will present his research on the business disruption, and share examples of companies that are already moving into the Collaborative Economy, like Toyota, Patagonia, and NBC. He will also present his framework, the Collaborative Economy Value Chain, which companies can use to evolve their business models.