Internet Safety
Consumer Action Training
Slides
© Consumer Action 2010

www.consumer-
action.org
Internet Safety: Training Slides
www.consumer-
action.org
Internet Safety: Training Slides
Risks for Internet Users
The three Cs:
 Inappropriate or unwanted contact
 Inappropriate or inaccurate content
 Deceptive or fraudulent commerce
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www.consumer-
action.org
Internet Safety: Training Slides
www.consumer-
action.org
Internet Safety: Training Slides
How Online Scammers Find
Their Victims
 Phishing
 Spam
 Malware
 Malicious (phony, or “spoofed”) websites
 Unsecure transactions
 Social networking
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www.consumer-
action.org
Internet Safety: Training Slides
www.consumer-
action.org
Internet Safety: Training Slides
Activity: How to Spot a Phishing
eMail
 Read the email message and the site text below it.
 Circle any “red flags” - things that make you think
the message could be phishing and the website
could be phony.
 Be prepared to explain your choices.
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www.consumer-
action.org
Internet Safety: Training Slides
www.consumer-
action.org
Internet Safety: Training Slides
Protecting Your Computer &
Data
 Use a firewall
 Install antivirus software
 Install antispyware
 Use a spam filter
 Perform timely updates
 Create strong passwords
 Secure your wireless network
 Stick with trusted sources
 Beware of older computers’ security limitations
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www.consumer-
action.org
Internet Safety: Training Slides
www.consumer-
action.org
Internet Safety: Training Slides
Avoiding Online Marketing
 Guard your information
 Be wary of contests and “special” offers
 Read site’s privacy policy
 Use an alternate email address
 Manage your cookies
 Don’t engage
 Teach kids to be careful
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www.consumer-
action.org
Internet Safety: Training Slides
www.consumer-
action.org
Internet Safety: Training Slides
Fast Facts
 Billions of fraudulent emails are sent every
day.
 In some months, there have been close to
50,000 active phishing websites.
 Phishing leads to estimated losses of
several hundred million dollars a year.
 Most phishing sites are active for only about
20 hours.
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www.consumer-
action.org
Internet Safety: Training Slides
www.consumer-
action.org
Internet Safety: Training Slides
Activity: 12 Tips and Tools for
Online Safety
 Write the letter of the word or phrase from
the list at the bottom of the page that best
completes each sentence.
 Be prepared to explain your choices.
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www.consumer-
action.org
Internet Safety: Training Slides
www.consumer-
action.org
Internet Safety: Training Slides
Protecting Your Kids Online
 Discuss risks
 Set clear rules
 Monitor online activities
 Read kids’ favorite blogs
 “Friend” your kids on social networking sites
 Discuss what to share, what not to share
 Forbid meeting without a guardian
 Forbid, report bullying or predatory behavior
 Encourage openness
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www.consumer-
action.org
Internet Safety: Training Slides
www.consumer-
action.org
Internet Safety: Training Slides
Activity: Case Studies
 Break into four smaller groups.
 Read the case study assigned to your group
and write down specific recommendations in
response to the question at the end of the
case study.
 Choose a spokesperson to read the case
study and recommendations aloud. Be
prepared to explain your advice.
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www.consumer-
action.org
Internet Safety: Training Slides
www.consumer-
action.org
Internet Safety: Training Slides
Resources
 OnGuardOnline.gov
 PrivacyRights.org
 FOSI.org (Family Online Safety Institute)
 CyberTipline.com
 SafeKids.com & SafeTeens.com
 ConnectSafely.org
 www.FEMA.gov/kids/on_safety.htm
 AnnualCreditReport.com
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www.consumer-
action.org
Internet Safety: Training Slides
www.consumer-
action.org
Internet Safety: Training Slides
Thanks for participating!
You can find more free trainings like this one on Consumer
Action’s website:
www.consumer-action.org/modules
Consumer Action
Web site: www.consumer-action.org
Email: info@consumer-action.org
415-777-9648 English, Chinese and Spanish spoken
The Internet Safety training module was created by Consumer
Action in partnership with Microsoft®
.
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