Establishing a Cloud Centre of Excellence is a cornerstone of any modern Enterprise Cloud Strategy. Learn how to accelerate cloud adoption by creating a team of people dedicated to define, evangelise, and institutionalise Cloud best practices, frameworks, and governance across your business. Speakers: Lizelle Hughes, Head of Partner Field Engagement, Australia, Amazon Web Services Thor Essman, CEO & Founder, Versent

1. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Lizelle Hughes
Head of Partner Field Engagement, Australia
Amazon Web Services
Level 300
Setting up a Cloud Centre of Excellence
(CCoE) For Enterprise Customers
Thor Essman
CEO & Founder
Versent
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

2. Elements of a Successful Cloud Journey
Executive
Sponsorship
Experiment
Education
Making it Real
Hybrid
Operations
Program ROI
and Plan
Cloud-First
Strategy
Organisational
Change

3. What Happens Without CCoE
Lack of communicationLack of directionLack of understanding
Source: CloudTweaks.com, GetApp.com

4. Agenda
1. What is a Cloud Centre of Excellence (CCoE)
2. Why have a CCoE
3. 6 steps to Establish & Operationalise a CCoE
4. Measure performance and improve
5. Versent – AWS Advanced Partner
Done this before!

5. What is a Cloud Centre of Excellence
A Cloud Centre of Excellence (CCoE)
is a Cross-Functional group or team, with Executive Support
that Leads other Employees and the Organisation as a whole
in Cloud Adoption, Migration and Operation.
Realm of CCoE:
Research
Evangelise
Apply
Lead
Mentor
aka:
• Cloud Competency Centre
• Cloud Capability Centre
• Cloud Knowledge Centre
• Cloud Strategy &
Enablement Team
• Cloud Tiger Team

6. When is a CCoE Needed
1. POC  Production
2. Projects  Scale Migration
3. Size of organisation/ project
4. Complexity of project
5. Operating Model considerations
6. Driving force at the next level
down from CxO

7. 6 Steps to Establish &
Operationalise a CCoE…

8. 401 level
301 level
201 level
Wider Organisation – 101 level
CCoE
Dev, Network, Security
Cloud Lead/ Advisor
Establishing & Operationalising CCoE
Build the
Team
1
Dev, Automation, Operations
R E A L M

9. Project :
Business Sponsor
Measurable
Time-bound
Showcased
Best practices, standards and an
evolving framework
Establishing & Operationalising CCoE
Build the Team
Assign Pilot
Projects
1 2
‘How to we chose the right projects?’
R E A L M

10.  Agile – fail fast, recover quick!
 Federated Cloud Identity Access Control Policy
 Account and Identity Access Management
 Migration Tools
 Security Controls, Data Classification, Ingress/Egress
Access Rules
 Architecture Patterns & Reference Deployment
Templates
 Billing and Financial Management
 Shared Services, QA and Production Environments
Establishing & Operationalising CCoE
‘How do we architect for the cloud?’
Build the Team
Assign Pilot
Projects
Define
Standards
1 2 3
R E A L M

11. ‘How should we operate in the cloud?’
Establishing & Operationalising CCoE
Build the Team
Assign Pilot
Projects
Define
Standards
Define Ops
Standards
1 2 3 4
Business Management Core Functions Security & Control Reporting & Governance
R E A L M

12.  Communities of Practice/ Special Interest Groups
 Internally train and/or identify Partners
 Build a cloud web portal e.g. wiki, web site etc.
 Identify knowledge gaps
 Create an Enablement strategy
 Workshops
 Hackathons
Establishing & Operationalising CCoE
Build the Team
Assign Pilot
Projects
Define
Standards
Define Ops
Standards
Share
Knowledge
1 2 3 4 5
‘How do we increase the knowledge outside the team?’
R E A L M

13.  Learn from Success & Failure
 Project Impact & ROI
 Regular project reviews & post mortems
 Feedback loops
 Keep up to date with latest technologies
and innovation
 Track costs
Build the Team
Assign Pilot
Projects
Define
Standards
Define Ops
Standards
Share
Knowledge
Operate &
Improve
1 2 3 4 5 6
‘How do we continually self-improve?’
R E A L M
Establishing & Operationalising CCoE

14. Measure & Improve Performance
• Set KPIs / Metrics to measure progress
− Cost savings
− Time savings on projects
− Risk Reduction
− Innovation/ Time to Market
• # Projects CCoE is influencing
• # Staff who are active advocates
• # Releases per day/week/month
• # Service Catalogue items added
• # Architecture Patterns & Use Cases developed
• # Training Sessions CCoE has held with staff
‘Why not Cloud?’

15. Thor Essman
CEO & Founder, Versent

16. Summary: CCoE – Bringing it Together!
• Executive sponsorship
• Stakeholder mgmt
• Multi-disciplinarian
• Research & Evangelism
• Training & Certification
People
• AWS platform
• Cloud Formation scripts
• Monitoring tools
• Security tools
• Billing tools
Platform
• Vendor management
• Project pipeline
• Billing & Management
• Security
• ITIL & Operations
Patterns
R E A L M
What is the first thing you are going to do, to build out your CCoE?

17. Thank you!