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Customer Data in Real-time on AWS




                           TellApart Proprietary & Confidential
Five years at Google taught us a few things…

 • Big data & advertising requires big infrastructure

 • E-commerce co’s need help with their data

 • Used in real-time, data can drive serious revenue


   So in 2009, we founded TellApart
      (Backed by Greylock & Bain Capital Ventures)

                                            TellApart Proprietary & Confidential
The key to predicting online sales is
     “customer      quality”

                                TellApart Proprietary & Confidential
Problem: Customer data is hard to manage & use
Solution: Cloud-based data platform & applications


                                                                           Transactional
                                                                            Retargeting
 First Party Data
                                                                                        BETA
    Real-time &
historical data from                                                          Audience
      your site        TellApart   Customer       Unified                     Targeting
                         Data       Quality      Customer
                       Platform      Score™         List                                BETA
                                       —                                   Shop-a-Like
                                   TellApart                              Customer Acq.
Third Party Data                   Predictive
Licensed consumer                  Modeling
  & external data                                                              More…



     Collect            Unify      Model &        Make                           Act
                                    Predict     Addressable


                                                              TellApart Proprietary & Confidential
First Killer App: Display Ad Retargeting




  5                               TellApart Proprietary & Confidential
We find the high quality shoppers who abandon




  6                                TellApart Proprietary & Confidential
We only get paid if a visitor clicks & buys




  7                                TellApart Proprietary & Confidential
Google’s Real-Time Bidding SLAs allow…


        120 milliseconds
     to accept bid request, lookup user, predict CTR &
     conv. rate, calculate eCPM bid and return ad tag…


          We do this in 7ms…
       10,000+ times per second.
 8                                            TellApart Proprietary & Confidential
They said it couldn’t be done
 From: josh@tellapart.com
 To: RTB Guru
 Subject: RTB on Amazon?


     Do you know of other RTB shops who are
     using Amazon AWS to host their bidder?
 From: RTB Guru
 To: josh@tellapart.com
 Subject: Re: RTB on Amazon?


     Short answer is AWS isn't going to scale,
     and this ain't the first scale point you'll hit.
 9                                         TellApart Proprietary & Confidential
With AWS, our infrastructure is efficient,
elastically scalable, low latency and redundant
                   US-East-1                     Front-end Request Serving

• Merchant data                                                                    Static Content Serving
• Real-time bids
                                                                EBS
• Ad impressions                                                             • JS Code
                    Front-end         Collector Instance
                                                                             • Product images    CloudFront
                    Instances               (EC2)
                      (EC2)



                                       Memcache Instances                                 Batch Processing
                    CloudWatch               (EC2)
                                                                   AZ-1a
    ELB
                                                                                   S3            Hadoop Nodes
                                                                                                  (EC2, EBS)



                            Infrastructure replicated across
                                four availability zones in                                    Cross-region
                                                                                           Data Replication
                                      two regions
                                                                               SQS
                                                                   AZ-1b

                                                                               TellApart Proprietary & Confidential
AWS’ ability to scale with the massive growth of
our business has been crucial

  INCREDIBLE         UNMATCHED AD          RISK-FREE ROI
    VOLUME           PERFORMANCE          & NEW REVENUE

  3 Billion              7.5%               $100M+
  Ad Bids/Mo.          Avg. User CTR       New sales in 2011


     Dozens of top retailers use TellApart, including:




                                              TellApart Proprietary & Confidential
THANK YOU

     P.S. WE’RE HIRING!
       • Machine-learning, Systems & JavaScript/Front-end Eng
       • www.TellApart.com/jobs
       • josh@tellapart.com

12                                                TellApart Proprietary & Confidential

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Customer Data in Real-time on AWS

  • 1. Customer Data in Real-time on AWS TellApart Proprietary & Confidential
  • 2. Five years at Google taught us a few things… • Big data & advertising requires big infrastructure • E-commerce co’s need help with their data • Used in real-time, data can drive serious revenue So in 2009, we founded TellApart (Backed by Greylock & Bain Capital Ventures) TellApart Proprietary & Confidential
  • 3. The key to predicting online sales is “customer quality” TellApart Proprietary & Confidential
  • 4. Problem: Customer data is hard to manage & use Solution: Cloud-based data platform & applications Transactional Retargeting First Party Data BETA Real-time & historical data from Audience your site TellApart Customer Unified Targeting Data Quality Customer Platform Score™ List BETA — Shop-a-Like TellApart Customer Acq. Third Party Data Predictive Licensed consumer Modeling & external data More… Collect Unify Model & Make Act Predict Addressable TellApart Proprietary & Confidential
  • 5. First Killer App: Display Ad Retargeting 5 TellApart Proprietary & Confidential
  • 6. We find the high quality shoppers who abandon 6 TellApart Proprietary & Confidential
  • 7. We only get paid if a visitor clicks & buys 7 TellApart Proprietary & Confidential
  • 8. Google’s Real-Time Bidding SLAs allow… 120 milliseconds to accept bid request, lookup user, predict CTR & conv. rate, calculate eCPM bid and return ad tag… We do this in 7ms… 10,000+ times per second. 8 TellApart Proprietary & Confidential
  • 9. They said it couldn’t be done From: josh@tellapart.com To: RTB Guru Subject: RTB on Amazon? Do you know of other RTB shops who are using Amazon AWS to host their bidder? From: RTB Guru To: josh@tellapart.com Subject: Re: RTB on Amazon? Short answer is AWS isn't going to scale, and this ain't the first scale point you'll hit. 9 TellApart Proprietary & Confidential
  • 10. With AWS, our infrastructure is efficient, elastically scalable, low latency and redundant US-East-1 Front-end Request Serving • Merchant data Static Content Serving • Real-time bids EBS • Ad impressions • JS Code Front-end Collector Instance • Product images CloudFront Instances (EC2) (EC2) Memcache Instances Batch Processing CloudWatch (EC2) AZ-1a ELB S3 Hadoop Nodes (EC2, EBS) Infrastructure replicated across four availability zones in Cross-region Data Replication two regions SQS AZ-1b TellApart Proprietary & Confidential
  • 11. AWS’ ability to scale with the massive growth of our business has been crucial INCREDIBLE UNMATCHED AD RISK-FREE ROI VOLUME PERFORMANCE & NEW REVENUE 3 Billion 7.5% $100M+ Ad Bids/Mo. Avg. User CTR New sales in 2011 Dozens of top retailers use TellApart, including: TellApart Proprietary & Confidential
  • 12. THANK YOU P.S. WE’RE HIRING! • Machine-learning, Systems & JavaScript/Front-end Eng • www.TellApart.com/jobs • josh@tellapart.com 12 TellApart Proprietary & Confidential