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H O N G K O N G
10.18.19
Embrace Change – Way to Stay ahead
Michael Yip
Chief Innovation Officer
Modern Terminals
2. © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.
About Modern Terminals 1972 - First purpose-built container terminal in
Hong Kong
Year of
shares
acquisition
Container
terminals
Locations
Percentage of
shareholding
1972
Hong Kong,
South China
100%
1999
Shenzhen,
South China
20%
(Through JV)
2002
Shenzhen,
South China
20%
2007
Shenzhen,
South China
65%
Shareholders
68% Wharf Group
27% China Merchants
5% Jebsen Securities
7 million TEU Capacity
2322m Berth (7 Container; 3 Barge)
92ha land; 77,000 TEU Stacking Capacity
30 Quay-side Cranes; 100 Gantry Cranes
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Over the 10+ years – Our Challenges & Need for Change
Shipping
Industry
Mega-Vessels
Shipping Line
Alliances
HK Port
Trans-shipment
Hub
Modern Terminals
Well established & stable organization
Legacy IT platforms & practices
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10+ years back, our IT was…
People
10% of employees
24x7 Data Centre & Helpdesk
Infrastructure
Physical Systems
Build & Manage
Applications
Purpose-built applications
In-house development
… Agile, Innovative, Business-Value
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Changing mix
90:10 50:50 25:75
Past Present Future
Infrastructure
Applications
People
IT Spend
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Pillars of Transformation
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Technology Transformation
Focus on leveraging technology to support business
goals
Move away from developing & operating IT
Infrastructure
Applications
“Cloud First”
…. Internalize
as exception
We are here
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Organizational Transformation
Internalize & Strengthen … core / anchor team
… changes in Mindset, Skills, Roles
IT
CIO
Client
Partner
On Shore
Delivery Manager
On Shore
Application Lead
On Shore
Infrastructure Lead
Off Shore
Helpdesk Team
Infrastructure
Architecture
Manager
Port Technology
Architect
Terminal
Solutions Architect
PMO &
Service
Management
Financials &
AdminOn & Off Shore
Infrastructure Team
Enterprise
Solutions Architect
Strategy &
Leadership
IT Service
Delivery
IT Architect
& Solutions
IT Governance
& Admin
On Shore
TOS Team Lead
On Shore
SAP Team Lead
Off Shore
TOS Team
Off Shore
SAP Team
Names
Office & Yard
Support Team
Solutions
Architecture
Manager
Network
Architect
Server / Storage
Architect
User Adoption
& Training
Leverage Partner Ecosystem … variable resourcing
• Technology specialists
• Solution delivery teams (vs project teams)
• Service outsourcing (vs headcount migration)
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Pillar of Transformation
Fix vs Variable
Operate vs Innovate
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Why Cloud plays a role …
Cost Management Agility / Speed to deploy
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Why AWS
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Changed mix …
Tech. Mix - 60:40
People Mix - 25:75
Overall IT Cost < 20%
Infrastructure
Applications
People
IT Spend
90:10 25:75
Past
Present
Future
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Continuing the Journey …
• Protect IT Service Quality >> Improve User Experience
• Fine-tuning our mix of technologies and/or capabilities
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The risk lies not in the change itself, but
the resistance to change
15. Thank you!
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Michael Yip
Chief Innovation Officer
Modern Terminals