1. CrossFit Rehoboth, LLC 2013
Admin-Marketing Intern
Internship Overview: Internships are professional experiences that students participate in to gain
professional skills and experiences. Internships are structured as learning experiences that combine in-class
theory with real-world applications.
General Purpose of Position: To facilitate in the daily operation, management, and membership
growth of CrossFit Rehoboth.
Responsibilities: Assist in general daily tasks related to office operations and marketing development.
Administrative - Operations
● Greet members/clients and visitors promptly, directing them to the necessary paperwork, show
them around the gym, introduce them to coaches, offer them water, and generally make their
visit enjoyable
● Handle all client and visitor inquiries prior to escalating to Manager or Head Coach
● Provide ongoing customer service support to visitors, members/clients, and vendors
● Answer incoming calls, determine purpose of call, take detailed messages as needed
● Open and sort mail
● Open and reply to general email inquiries, forwarding as needed
● Coordinate, schedule, and oversee Manager and Head Coach appointments
● Process and monitor all retail & membership transactions
● Manage retail inventory, purchases, and orders – in person and online
● Maintain an organized electronic and paper filing system
● Receive and process deliveries
● Interact with visiting vendors
● Coordinate and maintain records for petty cash
● Maintain office supply inventory
● Manage all software processes and entries
● Schedule new member/client Assessments
2. CrossFit Rehoboth, LLC 2013
Marketing – Membership Growth
● Pre-qualify potential clients over the phone
● Schedule consultations
● Conduct consultations as trained, to result in sale of membership
● Develop and present creative and cost effective ways to increase membership/clientele
● Develop and present creative and cost effective ways to maintain and boost member morale
● Develop and present creative and cost effective ways to increase sales to current clients
● Enter contact information into contact management systems
● Assist in the distribution or delivery of marketing materials
● Perform analysis of marketing and sales data
● Prepare presentations
● Provide support to social media efforts
● Maintain tracking report of public relations activity
Intern Requirements
Excellent verbal and written communication skills, with extensive knowledge of Web and social
media. PowerPoint, Word and Excel experience is a bonus. Must be a self starter who is able to work
well without constant direction, have strong organization skills with attention to detail, is creative, and
is comfortable working with a team.
Skills to Develop
● Enhance written and oral communication skills
● Learn about practical marketing strategies, what works and what does not in our market
● Learn how to develop practical and effective marketing campaigns within a specific budget
● Foster a rapport with employees, clientele, and the public
Outline of Intern Benefits
1. Free membership at CrossFit Rehoboth
2. Merit based compensation as detailed in the attached document
3. Invaluable knowledge and experience that only comes from the practical application of skills in
an active work environment
4. Hands on training and mentorship from CrossFit Rehoboth owner and coaches, as it relates to
running and growing a young service business, and interacting with clients and the general
public on a daily basis