1. Amr Fathallah Mohamed Elshora
Abu-Dhabi , United Arab Emirates.
Contact No. 055-8182448
Email : firstname.lastname@example.org
To share my knowledge and enhance my ability through performing the task
efficiently, functionally and be a part of a promising company through contributing
my full support, effort and ideas in a competitive performance.
Working Sales man in National store Company ( CANON ) : ** cameras,
printers, MOZER,SANDISK, KZEN & CROWN LINE** BRANDS from
(22/6/2013) up to now in Abu-Dhabi UAE .
Worked as sales executive in Bazaar Sharm El-Sheikh for five (5) year 2008
to 2012 (Egypt).
Worked IN “The Red Sea Fish “ restaurant for one (1) year 2007 to 2008
Worked as customer service with The Ritz-Carlton, Sharm El Sheikh for two
(2) year 2003 to 2005 (Egypt).
Main Job responsibilities:
Ensuring all stock is displayed on sales floor according to Company layout.
Update all new arrivals price and bar-coded before display.
Full knowledge of products, departments in store, make, features and after
Full knowledge of the section merchandise, ensuring promotions and fast
selling lines are featured.
Stock replenishment to the shop floor and assuring continuous stock
availability on all merchandise.
Assist in accurate stock counts as per store requirements.
Assist in training the new joiners on shop floor.
Customer Service responsibilities:
Provide customer satisfaction by delivering excellent customer service.
2. Clear understanding of the section and providing product knowledge to
Excellent communication with customers including greeting and
Take ownership and effectively deal with customer queries complaints.
Follow the rule of selling – greeting, asking, listening, advising and thanking
Provide information about the customers to the supervisor.
Excellent communication skills.
Reliable and committed success of organization.
Analyzing problems and providing solutions in the best way.
Able to work effectively as teamwork.
Self-motivated and able to work under pressures.
Microsoft office (Word, Excel, Power point).
Internet browsing & other programs.
Excellent user in WINDOWS XP, vista, 7, Word, Excel & Net Browsing.
Arabic: Excellent (Writing & Speaking).
English: Very good (Writing & Speaking).
Academic : Bachelor of Commerce , Tanta University
Graduation year : 2008
Knowledge : Understanding of the Customer Behavior Pattern
Excellent Product Knowledge & Retail Product Knowledge
Stock Management and Inventory
Complete Understanding of Competition.
Gender : Male.
Nationality : Egyptian.
Religion : Muslim.
Civil Status : Single.