1. Amr Fathallah Mohamed Elshora
Abu-Dhabi , United Arab Emirates.
Contact No. 055-8182448
Email : eng.amr_alshora2008@yahoo.com
OBJECTIVE
To share my knowledge and enhance my ability through performing the task
efficiently, functionally and be a part of a promising company through contributing
my full support, effort and ideas in a competitive performance.
Experience
 Working Sales man in National store Company ( CANON ) : ** cameras,
printers, MOZER,SANDISK, KZEN & CROWN LINE** BRANDS from
(22/6/2013) up to now in Abu-Dhabi UAE .
 Worked as sales executive in Bazaar Sharm El-Sheikh for five (5) year 2008
to 2012 (Egypt).
 Worked IN “The Red Sea Fish “ restaurant for one (1) year 2007 to 2008
(Egypt).
 Worked as customer service with The Ritz-Carlton, Sharm El Sheikh for two
(2) year 2003 to 2005 (Egypt).
Main Job responsibilities:
Ensuring all stock is displayed on sales floor according to Company layout.
Update all new arrivals price and bar-coded before display.
Full knowledge of products, departments in store, make, features and after
sales service.
Full knowledge of the section merchandise, ensuring promotions and fast
selling lines are featured.
Stock replenishment to the shop floor and assuring continuous stock
availability on all merchandise.
Assist in accurate stock counts as per store requirements.
Assist in training the new joiners on shop floor.
Customer Service responsibilities:
Provide customer satisfaction by delivering excellent customer service.
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2. Clear understanding of the section and providing product knowledge to
customers.
Excellent communication with customers including greeting and
acknowledgment.
Take ownership and effectively deal with customer queries complaints.
Follow the rule of selling – greeting, asking, listening, advising and thanking
the customers.
Provide information about the customers to the supervisor.
Professional Skills
 Excellent communication skills.
 Reliable and committed success of organization.
 Analyzing problems and providing solutions in the best way.
 Able to work effectively as teamwork.
 Self-motivated and able to work under pressures.
Computer Skills
 Microsoft office (Word, Excel, Power point).
 ICDL “Course”.
 Internet browsing & other programs.
Excellent user in WINDOWS XP, vista, 7, Word, Excel & Net Browsing.
Language Proficiency
 Arabic: Excellent (Writing & Speaking).
 English: Very good (Writing & Speaking).
Academic : Bachelor of Commerce , Tanta University
Graduation year : 2008
Knowledge : Understanding of the Customer Behavior Pattern
Excellent Product Knowledge & Retail Product Knowledge
Stock Management and Inventory
Complete Understanding of Competition.
PERSONAL DETAILS
 Gender : Male.
 Nationality : Egyptian.
 Religion : Muslim.
 Civil Status : Single.
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3. Employment VISA
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