Market Research & Customer Needs for New Product Development
1. G H RAISONI COLLEGEOF ENGINEERING
NAGPUR
Submitted by – Amritansh Manthapurwar,
IV-SEM, Sec-A, Roll no.- 09, Mechanical Dept.
Market research & Customer Needs
for New Product Development
2. INTRODUCTION-
Logitech's headquarters
at Lausanne, Switzerland
❖Logitech International S.A. is an Swiss-American manufacturer
of computer peripherals and software, with headquarters
in Lausanne, Switzerland and Newark, California.
❖The company develops and markets personal peripherals for PC
navigation, video communication and collaboration, music and
smart homes.
❖The company develops and markets personal peripherals for PC
navigation, video communication and collaboration, music and
smart homes, products like keyboards, mice, tablet accessories,
3. MARKETING STRATEGIES
❖Marketing Strategy of Logitech analyses the brand with the marketing mix
framework which covers the 4Ps (Product, Price, Place & Distribution,
& Promotion).
PRICE
PLACE &
DISTRIBUTION
PROMOTION
PRODUCT
4. MARKETING STRATEGIES - PRODUCT
PRODUCT- Logitech is a consumer electronics company which focuses on making
computer peripherals and accessories.
It develops keyboards, mice, microphones, game controllers, webcams, computer
speakers, headphones, wireless audio devices and audio devices for mobile phones as a
part of its marketing mix product portfolio.
5. MARKETING STRATEGIES - PRICE
PRICE- Logitech operates at affordable prices as well as the higher price segment.
Products like keyboard and mice are segmented in low price and mid-price segment
whereas other products like digital music and home-entertainment control are segmented
in mid-price/high-price segment.
6. PLACE & DISTRIBUTION
PLACE- Logitech operates in theAmericas (North and South America), EMEA(Europe,
MiddleEast, Africa) and Asia Pacific (China, Taiwan, Japan, India and Australia).
Approximately half of Logitech productsare manufactured in China. It operates in more than
102 countries worldwide with its headquarters in Switzerland, though higher part of the revenue
comes from United States.
7. PROMOTION & ADVERTISING
Logitech is an apt example of how a brand rises after their sales
dip down marginally.
❖The company was reinvented, redefined and moved away from
being one that revolves around PCs
❖They introduced a new logo, ‘Logi’ with multicolour hues to
reflect that the company is a multi-category brand and does not
specialise only in PCs.
❖ They dropped ‘tech’ from their name to make it sound more as
if they are interacting with a person rather than sounding like an
organisation.
10. PORTFOLIO
❖Logitech International .SA Portfolio ranges from computer
peripherals; mouse, monitor, CPU, UPS, keyboards, etc. to
home entertainment systems and audio systems.
❖Although the company operates in all these product
categories, these have been structured into strategic business
units namely Computer Peripherals, Audio systems and
Entertainment systems.
❖Well-established in developed nations. Have appreciable
workforce, Research & Development (R&D) and
Management system.