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SUMMER INTERNSHIP TRAINING REPORT

                   “AN ORGANISATIONAL STUDY”
                                    AT
                    “TUMKUR MILK UNION LTD”
                                 Submitted
In partial fulfillment of the requirements for the award of the degree in

          “MASTER OF BUSINESS ADMINISTRATION”
                    Bangalore University

                             Submitted by
                      Mr. DODDEGOWDA K.N.
                      Register no: 101NCMA021
                              2010-2012

                        Under the Guidance of
                    Dr. GOPALAKRISHNA D.S.
                                DEAN


                       G.T. INSTITUTE OF
            MANAGEMENT STUDIES & RESEARCH
    10/15, Sunkadakatte, Magadi Main Road, Vishwaneedam Post,
                         Bangalore- 560091
INDUSTRY PROFILE
 The first organized attempt at providing safe milk to customers was
  made by the military dairy farms, with the objective of supplying
  milk to the British troops in India.
 In   India   Cooperative    milk   union   (popularly   known    as
  AMUL)starting with a modest collection of 250 liter of milk per day
  in 1948, and 2 village milk producer societies, It today has some
  850000 liters.
 This cooperative has a membership of some 3600000 farmers.

 In June 1974 an integrated project was launched in Karnataka,
  with responsibility of implementing Rs.51 crores project ended
COMPANY PROFILE
 Tumkur milk union is a co-operative Institution which is registered
  under a co-operative society act, on RSC/365/7677 dated 27th June
  1977 at Tumkur. It is situated in the rural area.

 At the time of registration of the Union, the milk procurement rose to
  9486 kgs per day

 The area of operation is entire Tumkur district having of 10 taluks
  comprising of 2977 revenue villages.

 As on July 2011 the total Members enrolled was 224786
2005-06   2006-07   2007-08   2008-09   2009-10   2010-11
(Rs.in lakhs)    9602     10764     14444     18356     21982     28644

 The present aggregate growth rate works out to be around 10.2 % for
 the past 5 years.
 The average milk sales during the month of July 2011 is 1.81 lakh
 liters per day.
 Annul amount paid to producers in 2010-11 (Rs.in crores) 196
MISSION & VALUES
MISSION

 Tumkur milk union is committed to Socio-economic
 development of its member milk producers by adopting
 advanced technology to making dairy industry profitable
 business by the dedicate workmanship to provide best
 services to its members and consumer there by achieving
 the best position in the country.
Values
The following are the values bound by
TUMUL
1.Honesty
2.sincerity
3.discipline
4.quality
5.faith
6.Impartiality
PRODUCT PROFILE
A) Toned Milk
B) Homogenized Toned Milk
C) Double Toned Milk
D) Homogenized Cow Milk
E) Shubam Milk

MILK DERIVATIVE
A)Curd
B) Butter Milk
C) Ghee
D) Peda
ORGANAIZATION STRUCTURE
                                                          BOARD


                                                     Managing Director




      Production        Procure           Adminis               Finance     Marketing             MIS             Purchase
                                            -


    Manager Dairy      Manager        Asst. Manager         Dy. Manager    Deputy             Deputy               Assistant
                                                                           Manager            Manager              Manager

Dy. Manager         Asst. Manager
         s                            Admini                 Superintend    Mkt. Officers      System Officer   Purchase Officer
                                      .Superintend
 Tech Officer       Extension
                    Officer                                  Cashier        Sales personnel   MIS Assistant        Purchase
                                      Admini.                                                                     Assistantss
 Supervisors
                                      Assistants
                    Extension Asst.
                                                                                                 Data entry
                                                             Accountants    Supervisors                         Attainder
 Technicians                                                                                     Operator

                        Helpers       Clerk                  Attainders
 Helpers                                                                    Sales men
                                      Attainders
                    Attainders
FUNCTIONAL AREAS
 PROCUREMENT DEPARTMENT
 PRODUCTION DEPARTMENT
 MARKETING DEPARTMENT
 MIS DEPARTMENT
 HUMAN RESOURCE MANAGEMENT
 QUALITY CONTROL DEPARTMENT
 FINANCE DEPARTMENT
 SECURITY DEPARTMENT
Mc Kinsey’s 7s Model
SWOT ANALYSIS
 STRENGTHS

 Diary plant with a capacity of 1 ,00, 000 liters per day.

 Facilities to manufacture ghee, curd, peda, , butter milk.

 This brand image is well established in the market by KMF.
 WEAKNESS
 Lack of well experienced engineering personal a superior posts in
  the departments are filled through promotions.
 Longer distribution routes and retailers points, it can cause delay
  in production, distribution.
 Centralized decision making.
OPPORTUNITIES
 Increase the level of customer awareness.
 Opportunity to introduce product range.
 Large area of land is available for different activates.
THREATS
 Large numbers of competitors’ are entering into the market.
 Unethical practices of competitors.
 A group of unorganized local vendors can dominates the
  market Presence of duplicate milk and milk products in the
  market.
 Change in Technology.
FINDINGS

 Majority of the respondents were buying milk from unorganized
  sector (door to door milk seller).

 Availability of Nandini milk and milk products compared to other
  brand is very high.

 Majority of the respondents point of view quality and freshness.

 Majority of the consumers having no problems and fully satisfied
  with the Nandini milk and milk products.

 TUMUL is under the process of computerizing.
CONCLUSION
 To conclude milk and milk products are one of the main daily
  necessities of human life for all age group.

 NANDINI is the only branded milk operating with union.

 The union has not gained considerable market share.

 Since it is in co-operative sector the union works in the interest
  of producers and consumers.
 The organization has to give importance to agents who are going
  to play in pushing the Nandini products.
LEARNING EXPERIENCE

 I learnt many things about the functioning of the company and
  position of the Tumkur milk union limited.

 TUMUL has given more importance to the customer satisfaction.

 I observed the working technologies, management process,
  hierarchical relationships among the employees.

 I interacted with respective heads of the departments.

 Tumkur milk union limited has given more importance to the
  farmers.
Thank you

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Organisational Study at TUMUL

  • 1. SUMMER INTERNSHIP TRAINING REPORT “AN ORGANISATIONAL STUDY” AT “TUMKUR MILK UNION LTD” Submitted In partial fulfillment of the requirements for the award of the degree in “MASTER OF BUSINESS ADMINISTRATION” Bangalore University Submitted by Mr. DODDEGOWDA K.N. Register no: 101NCMA021 2010-2012 Under the Guidance of Dr. GOPALAKRISHNA D.S. DEAN G.T. INSTITUTE OF MANAGEMENT STUDIES & RESEARCH 10/15, Sunkadakatte, Magadi Main Road, Vishwaneedam Post, Bangalore- 560091
  • 2. INDUSTRY PROFILE  The first organized attempt at providing safe milk to customers was made by the military dairy farms, with the objective of supplying milk to the British troops in India.  In India Cooperative milk union (popularly known as AMUL)starting with a modest collection of 250 liter of milk per day in 1948, and 2 village milk producer societies, It today has some 850000 liters.  This cooperative has a membership of some 3600000 farmers.  In June 1974 an integrated project was launched in Karnataka, with responsibility of implementing Rs.51 crores project ended
  • 3. COMPANY PROFILE  Tumkur milk union is a co-operative Institution which is registered under a co-operative society act, on RSC/365/7677 dated 27th June 1977 at Tumkur. It is situated in the rural area.  At the time of registration of the Union, the milk procurement rose to 9486 kgs per day  The area of operation is entire Tumkur district having of 10 taluks comprising of 2977 revenue villages.  As on July 2011 the total Members enrolled was 224786
  • 4. 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 (Rs.in lakhs) 9602 10764 14444 18356 21982 28644 The present aggregate growth rate works out to be around 10.2 % for the past 5 years. The average milk sales during the month of July 2011 is 1.81 lakh liters per day. Annul amount paid to producers in 2010-11 (Rs.in crores) 196
  • 5. MISSION & VALUES MISSION Tumkur milk union is committed to Socio-economic development of its member milk producers by adopting advanced technology to making dairy industry profitable business by the dedicate workmanship to provide best services to its members and consumer there by achieving the best position in the country.
  • 6. Values The following are the values bound by TUMUL 1.Honesty 2.sincerity 3.discipline 4.quality 5.faith 6.Impartiality
  • 7. PRODUCT PROFILE A) Toned Milk B) Homogenized Toned Milk C) Double Toned Milk D) Homogenized Cow Milk E) Shubam Milk MILK DERIVATIVE A)Curd B) Butter Milk C) Ghee D) Peda
  • 8. ORGANAIZATION STRUCTURE BOARD Managing Director Production Procure Adminis Finance Marketing MIS Purchase - Manager Dairy Manager Asst. Manager Dy. Manager Deputy Deputy Assistant Manager Manager Manager Dy. Manager Asst. Manager s Admini Superintend Mkt. Officers System Officer Purchase Officer .Superintend Tech Officer Extension Officer Cashier Sales personnel MIS Assistant Purchase Admini. Assistantss Supervisors Assistants Extension Asst. Data entry Accountants Supervisors Attainder Technicians Operator Helpers Clerk Attainders Helpers Sales men Attainders Attainders
  • 9. FUNCTIONAL AREAS  PROCUREMENT DEPARTMENT  PRODUCTION DEPARTMENT  MARKETING DEPARTMENT  MIS DEPARTMENT  HUMAN RESOURCE MANAGEMENT  QUALITY CONTROL DEPARTMENT  FINANCE DEPARTMENT  SECURITY DEPARTMENT
  • 11. SWOT ANALYSIS STRENGTHS  Diary plant with a capacity of 1 ,00, 000 liters per day.  Facilities to manufacture ghee, curd, peda, , butter milk.  This brand image is well established in the market by KMF. WEAKNESS  Lack of well experienced engineering personal a superior posts in the departments are filled through promotions.  Longer distribution routes and retailers points, it can cause delay in production, distribution.  Centralized decision making.
  • 12. OPPORTUNITIES  Increase the level of customer awareness.  Opportunity to introduce product range.  Large area of land is available for different activates. THREATS  Large numbers of competitors’ are entering into the market.  Unethical practices of competitors.  A group of unorganized local vendors can dominates the market Presence of duplicate milk and milk products in the market.  Change in Technology.
  • 13. FINDINGS  Majority of the respondents were buying milk from unorganized sector (door to door milk seller).  Availability of Nandini milk and milk products compared to other brand is very high.  Majority of the respondents point of view quality and freshness.  Majority of the consumers having no problems and fully satisfied with the Nandini milk and milk products.  TUMUL is under the process of computerizing.
  • 14. CONCLUSION  To conclude milk and milk products are one of the main daily necessities of human life for all age group.  NANDINI is the only branded milk operating with union.  The union has not gained considerable market share.  Since it is in co-operative sector the union works in the interest of producers and consumers.  The organization has to give importance to agents who are going to play in pushing the Nandini products.
  • 15. LEARNING EXPERIENCE  I learnt many things about the functioning of the company and position of the Tumkur milk union limited.  TUMUL has given more importance to the customer satisfaction.  I observed the working technologies, management process, hierarchical relationships among the employees.  I interacted with respective heads of the departments.  Tumkur milk union limited has given more importance to the farmers.