Web developers, designers and community managers have a more challenging role than ever before. They are designing for and facilitating important online activities like communication, collaboration, sharing and socializing. However, it’s hard to know how users are really interacting with websites. They can’t easily observe users in their natural environments interacting with these systems. How many web developers actually get a focus group of target users in a room and watch them navigate their websites? We’re obsessed with helping developers build better user experiences on the web, and we knew there had to be a better, cheaper and faster way than traditional usability testing.

1. Usability Testing in the Wild RobotReplay.com

3. Usability is important.

4. Usability testing is essential.

5. Getting testers in the same place, at the same time, with same interests is…

6. Web audiences are diverse and far reaching--that's why it works

7. Obsessed with helping developers build better user experiences

11. We built a Robot

13. Jack is watching

14. REENACTMENT

15. Follow

16. Demo clip

17. Stop all other forms of testing!

18. What have we learned already?

19. What’s around the corner? RFID