Personal Information
Entreprise/Lieu de travail
Berlin Area, Germany Germany
Profession
Internet Professional since 1995
Secteur d’activité
Technology / Software / Internet
Site Web
about.me/AndreasHBock
À propos
Specialties: Marketing, Communications, Relationship Marketing, Social Media, Content, Community
Mots-clés
kundenservice
customer service
social media
social web
dialog
tools
collaboration
co-creation
formate
marketing
shitstorm
service
service design
kundendialog
medientage
fedex
british airways
social media excellence
communications
telekom_hilft
cases
pr
workshop
customer journey
facebook
reviews
newsletter
ratings
youtube
google+
dialogmarketing
werte
vernetzung
big data
verantwortung
datenschutz
daten
community
#nextcc
crowscomplaining
internet
customer service; kundenservice; customer experien
einfachheit
service blueprint
design thinking
book
infographics
infografik
buch
oreilly
volkswagen
andreashbock
autouni
referat
vortrag
Tout plus
- Présentations
- Documents
- Infographies
Social Selling mit LinkedIn
vibrio. Kommunikationsmanagement Dr. Kausch GmbH
•
il y a 4 ans
Keys to Community Readiness and Growth Report
Leader Networks
•
il y a 8 ans
Nan Lin - Social Capital and Its Implications for Development
Fundação de Economia e Estatística
•
il y a 11 ans
Would the real Mary Poppins please stand up?
Sebastian Deterding
•
il y a 8 ans
Einkaufen mit dem Tablet
Hans-Joachim Belz
•
il y a 8 ans
diefirma gmbh webthinking® Quickguide
die firma . experience design GmbH
•
il y a 9 ans
Das Ende von Social Business, wie wir es kennen
Stefan Pfeiffer
•
il y a 9 ans
E20 summit 2010: Beyond Adoption
Lee Bryant
•
il y a 13 ans
Epic Content Marketing Australia with Marketo and Joe Pulizzi
Joe Pulizzi
•
il y a 9 ans
What’s Up, WhatsApp? Wie man die strategische Nuss WhatsApp knacken kann. #AFBMC
AllFacebook.de
•
il y a 9 ans
25 Disruptive Technology Trends 2015 - 2016
Brian Solis
•
il y a 9 ans
What If PR Stood for People and Relationships By Brian Solis
Cision
•
il y a 9 ans
Wie der Hammer fällt - Mobile Web Performance aus Nutzersicht
Hans-Joachim Belz
•
il y a 10 ans
Mobile Online Shops – Stiefkinder oder Thronfolger?
Hans-Joachim Belz
•
il y a 10 ans
The Three Stages of Social Customer Service Maturity
Conversocial
•
il y a 9 ans
Microsoft Devices Group Social Customer Service Frankfurt
Delfin Vassallo ☁️
•
il y a 9 ans
B2B Online-Monitor 2014 - Präsentation - Die wichtigsten Ergebnisse
die firma . experience design GmbH
•
il y a 9 ans
B2B Online-Monitor 2014 - Kings of Content
die firma . experience design GmbH
•
il y a 10 ans
The Secrets to Building a Dominant Media Property - Confab MN Central 2014
Joe Pulizzi
•
il y a 10 ans
Open State @ "Ouisharefest" Paris
Dominik Wind
•
il y a 10 ans