1. List of questions
you should refer to
as an essential
checklist before
signing up with a
payroll provider.
www.outbooks.co.uk

2. What is the
turnaround
time?
www.outbooks.co.uk

3. Who is liable
for those
mistakes?
www.outbooks.co.uk

4. How much
time does it
take to fix a
mistake?
www.outbooks.co.uk

5. Will there be any
additional charges
for adding or
changing employee
payroll?
www.outbooks.co.uk

6. Will there be
any change in
annual fees
after one year?
www.outbooks.co.uk

7. How frequently
will you receive
reports?
www.outbooks.co.uk

8. Will payroll
integrate with
your accounting
software?
www.outbooks.co.uk

9. What back-office
technology does
the service use?
www.outbooks.co.uk

10. What are the
customer
service hours?
www.outbooks.co.uk

11. Will you have
a dedicated
manager?
www.outbooks.co.uk

12. If data is
re-entered, will
I be able to
review
it before it goes
through to
payroll?
www.outbooks.co.uk